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Healthcare's MissingLogic

Medical

Healthcare's MissingLogic is a podcast for healthcare leaders who are tired of wasting time, money and resources on the same reoccurring problems or fixes that fail. Life and business "besties" Tracy Christopherson and Michelle Troseth have been supporting healthcare leaders for over 30 years as they strive to establish high performing and thriving work cultures. Join them and their guests each week as they examine and discuss the most pressing issues in healthcare using a Polarity Thinking™ lens.

Healthcare's MissingLogic is a podcast for healthcare leaders who are tired of wasting time, money and resources on the same reoccurring problems or fixes that fail. Life and business "besties" Tracy Christopherson and Michelle Troseth have been supporting healthcare leaders for over 30 years as they strive to establish high performing and thriving work cultures. Join them and their guests each week as they examine and discuss the most pressing issues in healthcare using a Polarity Thinking™ lens.

Location:

United States

Description:

Healthcare's MissingLogic is a podcast for healthcare leaders who are tired of wasting time, money and resources on the same reoccurring problems or fixes that fail. Life and business "besties" Tracy Christopherson and Michelle Troseth have been supporting healthcare leaders for over 30 years as they strive to establish high performing and thriving work cultures. Join them and their guests each week as they examine and discuss the most pressing issues in healthcare using a Polarity Thinking™ lens.

Language:

English


Episodes

#31 Do you know what's in the landmark report on Clinician Burnout from the National Academy of Medicine? A behind the scenes interview with Charlee Alexander

2/11/2020
We are so excited to have Charlee Alexander from the National Academy of Medicine (NAM) with us on the podcast today. Charlee gave us a behind the scenes take on the NAM Action Collaborative and the work that began in 2017 to not only address clinician burnout but to shine a light on the issue, improve our understanding of the challenges, and accelerate evidence-based solutions. The development of the Action Collaborative enabled multiple stakeholders to come together around a common...

Duration:00:47:57

#30 Breaking Free from Yesterday's Logic: The Essentials for Leadership Development, Innovation, and Future-Focused Thinking with Dr. Daniel J. Pesut

2/4/2020
“The greatest danger in times of turbulence is not the turbulence, it’s to act with yesterday’s logic”. Peter Drucker What logic are you using as a leader to address today’s challenges or to prepare for tomorrow? We are so excited to have Dr. Daniel Pesut with us on the podcast today to share his knowledge and expertise regarding healthcare and nursing leadership and the different models and ways of thinking that are essential for today’s and tomorrow’s leaders. Dr. Pesut encourages...

Duration:00:45:51

#29 The Tension Between Technology and Practice: Where We Started, Where We are Now, and What's at Risk without Both/And Choices

1/28/2020
We are so excited to have Dr. Cathy Ivory on the podcast with us today. She brings her expertise and knowledge in nursing practice, health informatics and research to the conversation around the technology and practice polarity in healthcare. We’re talking today about the strong tension between the domains of technology and practice and how often one is disregarded or more highly regarded than the other. “It is important to think about both [practice and technology] whenever we are making...

Duration:00:56:58

#28 How Leaders Can Leverage a Polarity Mindset to Develop Strong Teams and Cultivate Psychological Safety featuring Diane Hanson

1/21/2020
Today we are talking about Polarity Thinking™ as an essential leadership skill. Let’s face it. Leadership is not easy! All leaders can use tools and skills to enhance their effectiveness, change the conversations they’re having and transform their leadership style. We are blessed to have Diane Hanson with us today. Diane has leveraged polarities in her personal and professional life for over 20 years and has a lot of wisdom to share with us. “Once you understand and believe in the...

Duration:01:06:53

#27 Who Is Practice Ready? Challenging the Status Quo in Higher Education and Examining the Education and Practice Gap featuring Dr. Susan Hanrahan

1/14/2020
We are so excited to have Dr. Susan Hanrahan on the podcast with us today. We’re talking today about preparing the future workforce for the 21st Century. As Dr. Hanrahan pointed out, we are already in the 21st Century, so we are already behind! That’s why these kinds of conversations are so important. Dr. Susan Hanrahan shares some new ideas about higher education and what’s missing and what’s needed to prepare the future workforce. She challenges the status quo and shares some...

Duration:00:42:23

#26 Perceptions of Leader Empathy and the Relationship to Patient and Clinician Satisfaction with Dr. Wilma Powell Stuart and Dr. Bridget Moore

1/7/2020
Today we are talking about the role of empathy and leadership in patient satisfaction and clinician satisfaction. As clinicians we are empathetic with the patients and the families we serve. Who empathizes with clinicians? There isn’t much known about how clinicians receive or perceive empathy from others. We are excited to have our guests Dr. Wilma Powell Stuart and Dr. Bridget Moore share their passion for empathy in the workplace as well as how they have combined empathy and Polarity...

Duration:00:44:31

#25 A Personal and Professional Story about Clinician Burnout and Resilience featuring Dr. Miguel Paniagua

1/1/2020
HAPPY NEW YEAR!!! We are so excited to kick off the New Year with Dr. Miguel Paniagua sharing his personal and professional story about Burnout and Clinician Well-Being & Resilience Clinician burnout is a unique and personal journey for anyone who experiences it. Lives are at stake! Not just clinician’s lives but patient's lives. We now know that poor provider wellness leads to medical errors. We are fortunate to have Dr. Paniagua to share his personal experience, hitting rock bottom...

Duration:00:40:33

# 24 Directive and Participative Decision-Making: Using a polarity lens to discuss what’s in it for you and your team and what’s at risk

12/24/2019
How involved are you in the decisions that impact your work environment? If you are a leader, are you engaging the clinicians in decision-making? Decisions are made every day in healthcare by clinicians and by leaders. Some of those decisions can have a major impact on the culture and clinical outcomes. Today we are discussing the Directive and Participative Decision-Making polarity in the context of healthcare leadership. All decisions should be made to serve the mission with an...

Duration:00:31:43

#23 Patient and Clinician Safety in Hospitals Today: A Chief Nursing Officer’s experience and perspective featuring Liz Murphy

12/17/2019
When it comes to patient and clinician safety, what’s keeping you up at night? Are the clinician’s in your organization at risk? Is their safety being threatened? Patient safety has been on the minds of healthcare leaders across the United States ever since the Institute of Medicine published the landmark report, To Err is Human: Building a Safer Health System. More recently there is increasing concern about clinician safety. Clinician harm is escalating. Are we doing enough to keep...

Duration:00:46:11

#22 How to Leverage the Individual and Team Tension that Exists in Today’s Healthcare Environments featuring Tony Suchman, MD.

12/11/2019
No one health professional can be responsible for the delivery of quality safe care, but many have not been prepared to work in teams. This is one of the greatest challenges faced in healthcare today. There is a lot to learn about leveraging this tension between individual and team in today’s healthcare environments. Experiences vary greatly across the country from one healthcare organization or practice to another. What are you experiencing? In this episode, we interview Dr. Tony...

Duration:00:56:12

#21 Rapid Rollout of EHRs: Insights into the nursing experience from a statewide study with Dr. Susan McBride and Dr. Mari Tietze

12/4/2019
There is no turning back now! We are in the digital age and electronic health records (EHRs) are here to stay! What is important now is looking at the results or outcomes of the rapid implementation of the EHRs. The lens we use to examine the outcomes can have serious implications for future strategies. In this episode we talk with Dr. Susan McBride and Dr. Mary Tietze, two nurse informatics scholars from Texas who share our passion for health information technology and...

Duration:00:55:37

#20 Stop Stressing and Start Managing the Constant Tension Between Margin and Mission in Today’s Healthcare Climate

11/27/2019
Are you feeling the tension between serving the mission while maintaining the margin? It is a stressful time for leaders as they worry about delivering quality, safe care, reducing clinician burden, improving patient and family experiences and at the same time dealing with changing reimbursement models and financial constraints. As a leader, do you feel like you don’t have enough fingers to plug the numerous holes in the dike? The truth is, these challenges are not isolated problems. They...

Duration:00:33:33

#19 Partnership Infrastructures: A key Strategy for Leveraging the Vertical and Horizontal Relationship Polarity with Bonnie Wesorick

11/20/2019
Have you ever wondered how healthcare organizations became so hierarchical or why we struggle with hierarchical relationships in our healthcare environments? In today’s episode, we discuss the vertical (hierarchy) and horizontal (partnership) relationship polarity in healthcare settings with Bonnie Wesorick. Bonnie has over 40 years of experience in helping organizations establish partnership infrastructures that lead to the creation of healthy cultures. There is a long history in the...

Duration:00:50:48

#18 Unique and Innovative Strategies for Overcoming Never-Ending and Common Healthcare Staffing Challenges with Laurie Shiparski

11/13/2019
Ever had the feeling that everything and nothing has changed at the same time? That’s how we felt during this episode as we talked with Laurie Shiparski about staffing challenges and the recruitment and retention polarity. While challenges with staffing in healthcare haven’t changed much over the past 20 years there are unique and innovative strategies that can be used to leverage the recruitment and retention polarity that lies beneath the staffing problem. Laurie is a Principle at...

Duration:00:52:15

#17 What about the patient experience? Afterthoughts with Anne Chamberlin

11/6/2019
In one of our previous episodes our guest, Ben Moulton said “Patients are the co-pilot in the airplane called better healthcare” In a person-centered approach to care hearing the person’s voice and engaging them in decision-making is critical. How often do we hear the patient’s story? We gather patient data but are we asking patients to tell their story, to convey their experiences, and are we listening and learning from those experiences when they are told? What is it costing, if we...

Duration:00:38:14

#16 Combating Clinician Burnout with a Wellness Culture: The Time is Now!

10/30/2019
In today’s episode our conversation focuses on strategies related to well-being and resilience. Clinician burnout is a significant issue and it is getting a lot of attention right now. Unfortunately, 50% of the clinicians including nursing and physicians are experiencing burnout. We are very fortunate to have Dr. Bernadette Melnyk from The Ohio State University on the show today. Dr. Melnyk is an inspiring leader who is blazing a significant well-being and resilience trail at OSU as the...

Duration:00:41:17

#15 What Nobody Tells You About Aligning Interprofessional Education and Practice

10/23/2019
There is a call for alignment between education and the healthcare delivery system This alignment has been recognized as a critical component in efforts to improve health and the healthcare system. To this point most of the interprofessional work has occurred in education with the intention to drive changes in healthcare. If positive changes in healthcare are to occur, it must come from an alignment between practice and education. 90-95 % of the current workforce has potentially not...

Duration:00:43:16

#14 Are You Sacrificing your SELF for OTHERS?

10/16/2019
Is there anyone who is not trying to manage the relationship between SELF and OTHERS? In today’s podcast we discuss the SELF and OTHER Polarity. This one show’s up in all aspects of life. We can feel the tension between SELF and OTHER at work as clinicians and leaders. The SELF and OTHER tension can also be felt at home as parents or in our marriages or relationships. This is NOT going away! Do you often feel like you are being forced to make a choice? To choose between yourself and...

Duration:00:26:49

#13 The Role of Directive and Shared Decision-Making in Person-Centered Care

10/9/2019
“Patients are the co-pilot in the airplane called better healthcare” Ben Moulton This is a very interesting episode because today we’re talking with Dr. Glyn Elwyn a physician/researcher and Ben Moulton a lawyer/patient advocate about the Directive and Shared Decision-Making Polarity. This polarity can show up in different contexts, leaders and employees, parents and children, but today we are discussing this polarity within the context of decision-making between the provider and...

Duration:00:57:37

#12 The Upside and Downside of Health Information Technology

10/2/2019
This polarity is a “BIGGY” listeners! Today we are talking about the technology platform and practice platform polarity. We have 20 years of experience with this polarity. We’ve used health information technology at the point of care as clinicians, lead implementations of technology and practice frameworks in hospitals, developed evidence-based content to integrate into the electronic health record and participated on one of the first design teams for the electronic health record. We...

Duration:00:40:12