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Healthcare's MissingLogic

Medical

Healthcare's MissingLogic is a podcast for healthcare leaders who are tired of wasting time, money and resources on the same reoccurring problems or fixes that fail. Life and business "besties" Tracy Christopherson and Michelle Troseth have been supporting healthcare leaders for over 30 years as they strive to establish high performing and thriving work cultures. Join them and their guests each week as they examine and discuss the most pressing issues in healthcare using a Polarity Thinking™ lens.

Healthcare's MissingLogic is a podcast for healthcare leaders who are tired of wasting time, money and resources on the same reoccurring problems or fixes that fail. Life and business "besties" Tracy Christopherson and Michelle Troseth have been supporting healthcare leaders for over 30 years as they strive to establish high performing and thriving work cultures. Join them and their guests each week as they examine and discuss the most pressing issues in healthcare using a Polarity Thinking™ lens.

Location:

United States

Description:

Healthcare's MissingLogic is a podcast for healthcare leaders who are tired of wasting time, money and resources on the same reoccurring problems or fixes that fail. Life and business "besties" Tracy Christopherson and Michelle Troseth have been supporting healthcare leaders for over 30 years as they strive to establish high performing and thriving work cultures. Join them and their guests each week as they examine and discuss the most pressing issues in healthcare using a Polarity Thinking™ lens.

Language:

English


Episodes

#38 How an Intentional and Heart Felt Thank You Changed the Lives of More than a Million Nurses

4/1/2020
The World Health Organization has declared 2020 the International Year of the Nurse and Midwife. We are thrilled to have Bonnie Barnes and Cynthia Sweeney from the DAISY Foundation on the podcast today. The DAISY Foundation was established following a family tragedy to say thank you for the compassionate, sensitive, kind care nurses provide. The DAISY Foundation provides a vehicle to recognize and honor nurses for extraordinary care. The DAISY Award is a form of meaningful recognition of...

Duration:00:58:45

#37 How to Elevate Your Thinking During Challenging Times

3/25/2020
We are programmed at an early age to solve problems. We are taught to examine the alternatives and find the “right” answer/solution, to use our “or thinking” to choose either answer/solution A or answer/solution B. In fact, we are rewarded throughout childhood, adulthood and throughout our professional development and careers for strong problem-solving skills. But it many instances, as noted by Albert Einstein, “You can’t solve a problem with the same level of thinking that created...

Duration:00:30:51

#36 Burnout Through the Eyes of a Dietitian Nutritionist Featuring Dr. Katie Eliot

3/18/2020
We are so happy to have our friend and colleague Dr. Katie Eliot on the podcast today. Dr. Eliot is a dietitian nutritionist. While the burnout crisis is nationwide and impacts all health professions most of the evidence reported in the literature is focused on physicians and nurses. In this episode with Katie we discuss clinician burnout from the dietitian nutritionist perspective. Katie sheds some light on some of the unique causes of stress and burnout for dietitian nutritionists and...

Duration:00:35:38

#35 What's the secret to becoming a thriving and resilient healthcare leader?

3/11/2020
It’s an important time to have the conversation in the healthcare environment about the reality of the healthcare leader given the national call to address clinician burnout. Leaders are you struggling to manage your workload, prioritize all the competing demands and find time for your family? Do you feel responsible for helping the staff but at the same time wonder how much more you can take? In this episode we talk about healthcare leaders taking care of themselves in order to support...

Duration:00:24:50

#34 Managing the Tension Between Work and Home: Why You Risk Failure Attempting a 50/50 Balance or Work-Life Integration

3/4/2020
Is there anyone who is not trying to manage the tension between WORK and HOME? Do you feel the tension between focusing on your work and paying attention to what’s happening at home? We spend most of our waking time at work rather than home! This tension between the two is NOT going away! We highly value both aspects of our lives, that’s why the tension can seem so daunting or challenging In today’s podcast we discuss the Work and Home Polarity. This is a key polarity especially given...

Duration:00:28:24

#33 Building Resilient Healthcare Organizations from the Inside Out: The Contribution of the Individual and Organization with Heather Graham, LCSW

2/26/2020
We are so happy to have our friend and colleague Heather Graham on the podcast today. Heather is a licensed clinical social worker and certified employee assistance professional. In our conversation with Heather we explore the system and individual polarity in the context of clinician burnout, well-being and resilience. There are numerous stressors impacting clinician burnout and well-being these days. Recently there has been increases across the board in interpersonal and generalized...

Duration:00:48:13

#32 Making a Difference & Enjoying Life as a Healthcare Leader: What do you believe and what kind of choices are you making?

2/18/2020
“Tell me what you plan to do with your one wild and precious life?” – Mary Oliver If you are listening to our podcast, it’s more than likely that at some point in your career path you chose to serve in the healthcare field, and you may have also made the choice to be a leader. If you did so, again it is more than likely that you made that choice because you wanted to contribute to something bigger than yourself. As a leader you may have felt, or you currently feel, the tension between...

Duration:00:36:45

#31 Do you know what's in the landmark report on Clinician Burnout from the National Academy of Medicine? A behind the scenes interview with Charlee Alexander

2/11/2020
We are so excited to have Charlee Alexander from the National Academy of Medicine (NAM) with us on the podcast today. Charlee gave us a behind the scenes take on the NAM Action Collaborative and the work that began in 2017 to not only address clinician burnout but to shine a light on the issue, improve our understanding of the challenges, and accelerate evidence-based solutions. The development of the Action Collaborative enabled multiple stakeholders to come together around a common...

Duration:00:47:57

#30 Breaking Free from Yesterday's Logic: The Essentials for Leadership Development, Innovation, and Future-Focused Thinking with Dr. Daniel J. Pesut

2/4/2020
“The greatest danger in times of turbulence is not the turbulence, it’s to act with yesterday’s logic”. Peter Drucker What logic are you using as a leader to address today’s challenges or to prepare for tomorrow? We are so excited to have Dr. Daniel Pesut with us on the podcast today to share his knowledge and expertise regarding healthcare and nursing leadership and the different models and ways of thinking that are essential for today’s and tomorrow’s leaders. Dr. Pesut encourages...

Duration:00:45:51

#29 The Tension Between Technology and Practice: Where We Started, Where We are Now, and What's at Risk without Both/And Choices

1/28/2020
We are so excited to have Dr. Cathy Ivory on the podcast with us today. She brings her expertise and knowledge in nursing practice, health informatics and research to the conversation around the technology and practice polarity in healthcare. We’re talking today about the strong tension between the domains of technology and practice and how often one is disregarded or more highly regarded than the other. “It is important to think about both [practice and technology] whenever we are making...

Duration:00:56:58

#28 How Leaders Can Leverage a Polarity Mindset to Develop Strong Teams and Cultivate Psychological Safety featuring Diane Hanson

1/21/2020
Today we are talking about Polarity Thinking™ as an essential leadership skill. Let’s face it. Leadership is not easy! All leaders can use tools and skills to enhance their effectiveness, change the conversations they’re having and transform their leadership style. We are blessed to have Diane Hanson with us today. Diane has leveraged polarities in her personal and professional life for over 20 years and has a lot of wisdom to share with us. “Once you understand and believe in the logic...

Duration:01:06:53

#27 Who Is Practice Ready? Challenging the Status Quo in Higher Education and Examining the Education and Practice Gap featuring Dr. Susan Hanrahan

1/14/2020
We are so excited to have Dr. Susan Hanrahan on the podcast with us today. We’re talking today about preparing the future workforce for the 21st Century. As Dr. Hanrahan pointed out, we are already in the 21st Century, so we are already behind! That’s why these kinds of conversations are so important. Dr. Susan Hanrahan shares some new ideas about higher education and what’s missing and what’s needed to prepare the future workforce. She challenges the status quo and shares some...

Duration:00:42:23

#26 Perceptions of Leader Empathy and the Relationship to Patient and Clinician Satisfaction with Dr. Wilma Powell Stuart and Dr. Bridget Moore

1/7/2020
Today we are talking about the role of empathy and leadership in patient satisfaction and clinician satisfaction. As clinicians we are empathetic with the patients and the families we serve. Who empathizes with clinicians? There isn’t much known about how clinicians receive or perceive empathy from others. We are excited to have our guests Dr. Wilma Powell Stuart and Dr. Bridget Moore share their passion for empathy in the workplace as well as how they have combined empathy and Polarity...

Duration:00:44:31

#25 A Personal and Professional Story about Clinician Burnout and Resilience featuring Dr. Miguel Paniagua

1/1/2020
HAPPY NEW YEAR!!! We are so excited to kick off the New Year with Dr. Miguel Paniagua sharing his personal and professional story about Burnout and Clinician Well-Being & Resilience Clinician burnout is a unique and personal journey for anyone who experiences it. Lives are at stake! Not just clinician’s lives but patient's lives. We now know that poor provider wellness leads to medical errors. We are fortunate to have Dr. Paniagua to share his personal experience, hitting rock bottom...

Duration:00:40:33

# 24 Directive and Participative Decision-Making: Using a polarity lens to discuss what’s in it for you and your team and what’s at risk

12/24/2019
How involved are you in the decisions that impact your work environment? If you are a leader, are you engaging the clinicians in decision-making? Decisions are made every day in healthcare by clinicians and by leaders. Some of those decisions can have a major impact on the culture and clinical outcomes. Today we are discussing the Directive and Participative Decision-Making polarity in the context of healthcare leadership. All decisions should be made to serve the mission with an...

Duration:00:31:43

#23 Patient and Clinician Safety in Hospitals Today: A Chief Nursing Officer’s experience and perspective featuring Liz Murphy

12/17/2019
When it comes to patient and clinician safety, what’s keeping you up at night? Are the clinician’s in your organization at risk? Is their safety being threatened? Patient safety has been on the minds of healthcare leaders across the United States ever since the Institute of Medicine published the landmark report, To Err is Human: Building a Safer Health System. More recently there is increasing concern about clinician safety. Clinician harm is escalating. Are we doing enough to keep...

Duration:00:46:11

#22 How to Leverage the Individual and Team Tension that Exists in Today’s Healthcare Environments featuring Tony Suchman, MD.

12/11/2019
No one health professional can be responsible for the delivery of quality safe care, but many have not been prepared to work in teams. This is one of the greatest challenges faced in healthcare today. There is a lot to learn about leveraging this tension between individual and team in today’s healthcare environments. Experiences vary greatly across the country from one healthcare organization or practice to another. What are you experiencing? In this episode, we interview Dr. Tony...

Duration:00:56:12

#21 Rapid Rollout of EHRs: Insights into the nursing experience from a statewide study with Dr. Susan McBride and Dr. Mari Tietze

12/4/2019
There is no turning back now! We are in the digital age and electronic health records (EHRs) are here to stay! What is important now is looking at the results or outcomes of the rapid implementation of the EHRs. The lens we use to examine the outcomes can have serious implications for future strategies. In this episode we talk with Dr. Susan McBride and Dr. Mary Tietze, two nurse informatics scholars from Texas who share our passion for health information technology and...

Duration:00:55:37

#20 Stop Stressing and Start Managing the Constant Tension Between Margin and Mission in Today’s Healthcare Climate

11/27/2019
Are you feeling the tension between serving the mission while maintaining the margin? It is a stressful time for leaders as they worry about delivering quality, safe care, reducing clinician burden, improving patient and family experiences and at the same time dealing with changing reimbursement models and financial constraints. As a leader, do you feel like you don’t have enough fingers to plug the numerous holes in the dike? The truth is, these challenges are not isolated problems. They...

Duration:00:33:33

#19 Partnership Infrastructures: A key Strategy for Leveraging the Vertical and Horizontal Relationship Polarity with Bonnie Wesorick

11/20/2019
Have you ever wondered how healthcare organizations became so hierarchical or why we struggle with hierarchical relationships in our healthcare environments? In today’s episode, we discuss the vertical (hierarchy) and horizontal (partnership) relationship polarity in healthcare settings with Bonnie Wesorick. Bonnie has over 40 years of experience in helping organizations establish partnership infrastructures that lead to the creation of healthy cultures. There is a long history in the...

Duration:00:50:48