Preparing for the Unexpected-logo

Preparing for the Unexpected

Podcasts

Preparing for the Unexpected is about how people, organizations and communities plan, prepare, test, communicate and respond to sudden unplanned events such as natural and manmade disasters and crises. The show is for everyone who wants an understanding of how plans are created for individuals, organizations and communities and for anyone who wants to know what they can do in their own lives to help protect themselves from unexpected events. There is a myth that disasters happen to others but in reality, they happen to everyone. It's just a matter of when and how well-prepared you are. The greater the level of awareness, communication and knowledge, the quicker one bounces back from adversity. The overall aim of Preparing for the Unexpected is to reduce the suffering, effects and impacts caused as a result of disasters and unexpected life events by increasing knowledge and awareness of Business Contingency and Disaster Planning and related activities.

Location:

United States

Genres:

Podcasts

Description:

Preparing for the Unexpected is about how people, organizations and communities plan, prepare, test, communicate and respond to sudden unplanned events such as natural and manmade disasters and crises. The show is for everyone who wants an understanding of how plans are created for individuals, organizations and communities and for anyone who wants to know what they can do in their own lives to help protect themselves from unexpected events. There is a myth that disasters happen to others but in reality, they happen to everyone. It's just a matter of when and how well-prepared you are. The greater the level of awareness, communication and knowledge, the quicker one bounces back from adversity. The overall aim of Preparing for the Unexpected is to reduce the suffering, effects and impacts caused as a result of disasters and unexpected life events by increasing knowledge and awareness of Business Contingency and Disaster Planning and related activities.

Language:

English


Episodes

Disaster Recovery, High Availability & DEI testing w Ray Holloman

2/22/2024
Join me February 22/24 at 1pm EST, as I once again talk to experienced Business Continuity / Disaster Recovery professional, Ray Holloman. Today we talk about 2 topics. In Segment 1 we talk about 'Are your plans and exercises thinking about equity and inclusion?' where we touch on: 1. Consideration for people with disabilities in tests and exercises, 2. Having those tough conversations, 3. Increasing morale and productivity - making people feel they belong, 4. Addressing fear, 5. Universal Design, 6. Change the thinking, 7. Using Artificial Intelligence (AI) in exercise plans...and more. In Segment 2 we touch on the topic 'In Resilience, where does disaster recovery and high availability fit?' and talk about: 1. The difference between disaster recovery and high availability, 2. Critical conversations with various parties, 3. New approaches and ideas for DR and HA testing, 4. Resilience in DR and HA, 5. Difficult discussions about RTOs, 6. Selling 'resilience' to leadership, 7. Priorities - making sure you can recover first...and much more. It's another great conversation with Ray, who share many helpful insights DR, HA, BCM, and resilience professionals can use in their daily roles. You don't want to miss what Ray has to share. Enjoy!

Duration:01:00:00

Operational Resilience: Getting a Seat at the Table w/ Lisa Jones

2/15/2024
Join me as I speak with a founding partner of the Resilience Think Tank and longtime resilience expert, Lisa Jones. For Operational Resilience (OpR) to truly flourish at any organizational leadership must give Operational Resilience a seat - and voice - at the c-suite table. During my chat with Lisa, we touch on: 1. Defining Operational Resilience (It should mean something to your own organization), 2. Understand your business, 3. Continuous monitoring and incremental changes, 4. Standards and guidelines, 5. Looking for the simple solutions, 6. Proactive vs reactive, 7. A change in thinking, 8. Socializing Operational Resilience, 9. Organizational culture and leadership, 10. Getting out of the 'silo thinking', 11. Getting to know the Enterprise Risk Group...and much more. Lisa provides some great insights on how to get that Operational Resilience voice to be heard and seen at the c-suite table; valuable information you don't want to miss. Enjoy!

Duration:01:00:00

Focusing on Resiliency in Your Organization w/ Cary Jasgur

2/8/2024
I'm joined by long-time leadership and business resilience specialist, Cary Jasgur. We talk about what key areas organizations should be focusing with regards to their resilience programs. During our chat we touch on: 1. The 'new normal’ or the a 'different normal'? 2. Risk assessments...the right one, 3. Sharing with leadership, 4. The 'doom and gloom' guy (and changing that viewpoint), 5. BU engagement, 6. Understanding the business, 7, Supply chains, 8. Polycrisis & simultaneous disruptions, 9. Exercises & testing, 10. Training & awareness, 11. Balancing your program, 12. Relationship building, 13. Advice for those in resilience departments of 1 or 2 people, 14. Knowing when you're on the right track...and more. Cary shares some great first-hand experience and insights in how organizations can build stronger resilience programs. Don't miss what Cary has to share. Enjoy!

Duration:01:00:00

Key Components of a Resilience Program w/ Carol Paasch

2/1/2024
I'm joined by longtime experienced Business Continuity, Analyst, Emergency Management, and IT professional, Carol Paasch. We talk about some of the key components that help create a successful Resilience Program. During our chat we touch on: 1. Executive sponsorship, 2. Steering Committees, 3. Role & Responsibilities...that work!, 4. Stopping the 'scenario planning', 5. Business Impact Assessments (for BU and IT), 6. The Risk Assessment, 7. Getting to know the Risk team, 8, Understanding Vendor Management, 9. System of Truth, 10. Testing & Exercising, 11. The thud factor, 12. Understanding what's in it for them, 13. Software is a tool, not the answer...and much more. Carol's extensive hand's on experience is something you don't want to miss if you want to make you resilience program a success. It's logical and ground-roots common sense insight you don't want to miss. Enjoy!

Duration:01:00:00

2024 World Economic Forum Risk Report w/ Regina Phelps

1/25/2024
Join me as I talk with longtime crisis management and resilience expert, Regina Phelps. We take a look at the 2024 World Economic Forum Risk Report and its findings - and what it means for crisis, risk, resilience, and continuity professionals (as well as our organizations). We talk about: 1. Polycrisis, 2. The Global Risk Network, 3. Pessimism (and its growth), 4. The current risk landscape, 5. Extreme Weather, 6. AI generated dis/misinformation, 7. Societal and political polarization, 8. Cost-of-living implications, 9. Cyber attacks, 10. The interconnectedness of risks, 11. The potential impacts of the large number of elections in 2024...and more. Don't miss this episode, as Regina really sheds light on topics we need to think of that could have impact on ourselves, our organizations, and our communities. Enjoy!

Duration:01:00:00

Accessibility in our Cyber and Resilience Plans w/ Justin Merhoff

1/18/2024
I'm joined by long-time Information Security professional, Justin Merhoff, who talks about the challenges of accessibility issues with our cyber response plans, continuity plans, and other resilience-related plans. As an advocate for accessibility, Justin touches on: 1. Defining 'accessibility' (physical vs digital), 2. Policies, 3. Surveys about accessibility and the fear of responding, 4. Awareness & education, 5. Biases & assumptions, 6. Risks to the organization, 7. Solutions for everyone, 8. User involvement, 9. Changing the culture, 10. Accessibility and the law, 11. Leadership, 12. Crucial conversations...and more. Justin brings to light the challenges many may not be aware of and provides some great insights on how to address them. Don't miss the important information Justin has to share. Enjoy!

Duration:01:00:00

Relieving the Internal Burden of Patch Management w/ Denny Wan

1/11/2024
I'm joined by Risk and security expert, Denny Wan, as we talk about a challenge so many organizations experience: Patch Management and how it actually helps corporations of all sizes in such areas as Business Continuity, Information Security, and Cyber. During our chat we talk about: 1. Defining patch management, 2. What is a 'patch' and why is it important? 3. Interdependencies and testing, 4. Challenges and thresholds, 5. IT centric vs organizational culture, 6. Automation to reduce the burden (but using it properly), 7. Fast cars and a slow moving trainwreck, 8. Security, 9. Artificial Intelligence (AI), 10. Tips to get started...and more. Denny gives some great insight on how to deal with the internal burned of Patch Management and how it actually benefits an organization. Enjoy!

Duration:01:00:00

Resilience with Limited Resources & Dealing with Org Culture

1/4/2024
I'm joined by Chief Risk Officer (CRO) for Resource One Credit Union, Daniela Parker, as we talk about two key topics: 1) Managing Resilience Programs with Limited Resources, and 2) Dealing with a We've always done it that way Culture. During our discussion, we touch on: 1. Leveraging existing tools and resources, 2. Being creative in approach, 3. Engagement, 4. Executives vs employees, 5. Resilience program tips, 6. Learn the organizational culture, 7. Find that sponsor (!), 8. Integration with org strategy, 9. Be proactive, 10. Decision support (and the risk), 11. Terminology (speak their language), 12. Small successes...and more. Daniela brings allot of great perspectives and insights about resilience and our resilience programs from a user and an executive viewpoint. You don't want to miss this. Enjoy!

Duration:01:00:00

The Soft Skills of Resilience

12/28/2023
I’m joined by experienced Organizational Resilience, Business Continuity, and Disaster Recovery specialist, Jason Hoss, as we talk about The Soft Skills for Resilience. Technical skills are great to have, but it’s soft skills that will take you and your own resilience to the next level. During our discussion, we talk about: 1. Defining soft skills and resilience, 2. Active listening, 3. Radical candor, 4. Leadership, 5. Work ethics and discipline, 6. Interpersonal skills, 7. Cultural awareness, 8. Self awareness...and more. Jason sheds light on some topics that individuals really need to be aware of if they want to increase their personal resilience and their influence on others; either in their relationships, their organizations, or their communities. There are some great insights you don’t want to miss, including some personal stories from Jason. Enjoy!

Duration:01:00:00

A Look Back at 2023 - A Look Forward to 2024 w/ Regina Phelps

12/21/2023
I'm joined once again by renown author and Emergency Management, Business Continuity, Resilience, and Crisis Management expert, Regina Phelps. We take a look back at 2023 and take some time reflect on what 2024 may hold. Looking Back at 2023: 1. Climate Change, 2. Global Uncertainty (China, Taiwan, Ukraine, Russia...), 3. Coups in Africa, 4. Food insecurity, 5. Growing divisions, 6. Challenges to democracy (and the rise of autocracy), 7. The resurfacing of respiratory illnesses...and more. Looking Forward to 2024: 1. Reflect on 2023, 2. Many things are unknown (up in the air), 3. Determine your goals, 4. Know your 'drivers' and know thyself, 5. The word for the year (What's yours?), 6. Attention to intention, 7. Affirmations...and more. Another insightful episode with Regina you don't want to miss. Enjoy!

Duration:01:00:00

Segments from the Live Broadcast at the 2023 Fall DRJ Conference

12/14/2023
Something a little different today. Here are a few random 15min segments taken from our live broadcast at the 2023 Fall DRJ Conference in Phoenix in September. Segment 1 - Alex Fullick and James Green Segment 2 - Heidi Hanna Segment 3 - Shane Mathew We had a great time and hope you enjoy these conversations.

Duration:01:00:00

Discussing DEI and How to Address Executive Expectations

12/7/2023
I'm joined by award-winning and longtime Resilience and Business Continuity specialist, Margaret Millett, Head of Resilience at Uber Technologies, as we talk about two important topics today that have impact on organizations, leadership, and industry practitioners: DEI and How to Address Executive Expectations. During our DEI discussion we touch on: 1. Defining DEI, 2. Benefits of DEI, 3. Pushing back against DEI, 4. Biases getting in the way, 5. AI and Human Resources, 6. Check-box mentality, 7. Pause - and defining what DEI means at your own organization...and more. In our second segment, we talk about How to Address Executive Expectations, and touch on: 1. Metrics, 2. Aligning with expectations and KPIs, 3. Link to Enterprise Risk Management, 4. Involving executives in exercises, 5. Showing value and progress year-over-year, 6. Dashboards, 7. Balance reporting, 8. Turning negatives into positives...and more. Margaret provides some great personal insights on DEI and addressing executive expectations, from her extensive hand-on experiences. You don't want to miss these points, as they will help your organization and make you a star in the eyes of your leadership team.

Duration:01:00:00

Global Instability: A Conversation with Regina Phelps

11/30/2023
Join me Thursday, November 30/23 at 1pm EST, as I talk with author and globally recognized resilience and crisis management expert, Regina Phelps. We talk about the current global situation from a crisis management perspective and how it impacts our organizations, leadership, and our own well-being. During our chat we touch on: 1. Vocabulary of the moment, 2. Polycrisis, 3. Recurring historical themes (distrust, blame, fraying of society, conspiracy theories, rise of workers), 4. Executives and resilience, 5. Asking questions of leaders, 6. Leadership concerns and expectations, 7. Seizing opportunities, 8. Executive training, 9. build the bench, 10. The impact of chronic persistent crises...and more. It's another insightful discussion with Regina Phelps you don't want to miss. Enjoy!

Duration:01:00:00

Encore The Failure of Risk Management: Why It's Broken and How to Fix It

11/23/2023
Risk Management - it's a really hot topic right now. I'm joined by long-time management consultant, the inventor of Applied Information Economics (AIE), and author of 'The Failure of Risk Management: Why It's Broken and How to Fix it', Douglas W Hubbard. During our chat, Douglas talks about: 1. The challenge with Risk Assessments, 2. Probability defined (not as easily defined as you think), 3. Problems with the traditional risk matrix and matrices (sure to surprise you!), 4. Analysis placebo, 5. Using information incorrectly, 6. The long definition and short definition of risk management, 7. The 4 responses to risk action...can be ...a little murky, 8. Risk neutrality, 9. Changes in risk tolerance, 10. Risk and impact, 11. Value Statistical Life (VSL), 12. Tips to chat current risk practices. Effective risk management plays an essential role in effective decision-making. By applying the insights Douglas provides, you'll find yourself (and your organization) making smarter decisions based on techniques that have shown measurable benefit. (Adapted from the back cover sleeve). Enjoy!

Duration:00:51:45

Security & Operational Resilience w/ Steve Hindle

11/16/2023
Operational Resilience is a key area of focus of many organizations. I’m joined my seasoned security strategist and specialist Steve ‘Stitch’ Hindle, as we talk about Security & Operational Resilience in terms and perspectives different from the usual run-of-the-mill chatter. During our chat we touch on: 1. Disruptive events, 2. It’s OK to fail, 3. People empowerment, 4. Driven by the top, 5. Operational Resilience (Defined), 6. Bringing people together, 7. Experiencing resistance, 8. Feedback (it flows in both directions), 9. 3 Pillars of Cyber Security (People, Technology, Process), 10. Testing it all, 11. Embedded assumptions, 12. Using technology the right way, 13. Making lives better...and more. Don’t miss Steve’s take on these topics, as they will provide you and your organization some amazing insights into Security & Operational Resilience. Enjoy!

Duration:00:53:03

Situational Awareness w/ Michael White

11/9/2023
Understanding our environments, either in the workplace or out in public, can help us mitigate risks and increase safety, and to help achieve that we must understand situational awareness. I'm joined by longtime security & risk management expert, Michael White. During our chat we talk about: 1. Defining situational awareness, 2. Self-awareness, 3. Decision-making, 4. Communication skills, 5. Understanding your environment, 6. Practice-practice-practice (!), 7. Changing perceptions and biases, 8. Awareness in the workplace, 9. Overthinking and over-analyzing, 10. Starting situational awareness early...and more. Michael provides some wonderful insights on how we can become better at understanding our environments, our workplaces, our colleagues, and ourselves, by understanding and practicing situational awareness. You don't want to miss this. Enjoy!

Duration:00:53:05

Encore Polycrisis, China, Taiwan, & Geopolitical Risks w/ Regina Phelps

10/26/2023
Today I talk with globally recognized Crisis Management specialist, Regina Phelps. During a very enlightening discussion - intense and scary at times – We talk about: 1. A few comments about COVID being ‘over’ 2. What is a polycrisis? 3. Did 2012 predict today’s troubles? 4. Economic Risks & Impacts 5. Societal Risks & Impacts 6. Geopolitical Risks & Impacts 7. Evacuating Employees from troubled areas 8. Potential global and economic impacts if China attacks Taiwan 9. Expanding the BCM professionals focus As always, a very enlightening discussion with Regina. There are some insights here you do not want to miss. Enjoy!

Duration:00:51:42

Building Resilient Futures w/ Robert Hall

10/19/2023
I'm joined by recognized risk management, security, resilience expert, and author, Robert Hall, as we talk about his new book 'Building Resilient Futures'. It's a fascinating discussion where we touch on: 1. Resilience and technology, 2. People and resilience, 3. Facing adversity, 4. Societal engagement (This topic is well worth the listen), 5. Engaging communities, 6. Creating a 'spirit', 7. Focusing on consequences rather than causes, 8. Agility and adaptability, 9. Utilizing existing resources, 10. Fight, flight, or freeze...and much more. It's a very insightful discussion focusing on key concepts contained in Roberts' new book. It will give you a new way to think of resilience, and perhaps discover that the silver bullet we're all looking for with regards to resilience, is ourselves. Enjoy!

Duration:00:52:37

Ransomware w/ Agni Sarkar

10/12/2023
Ransomware! Not a day goes by we don't hear about the challenge this organization's face. I'm joined by Chief Information Security Officer (CISO) Advisor, Agnidipta (Agni) Sarkar who provides practical advise about Ransomware. During our chat we touch on: 1. Defining Ransomware and it's multiple phases, 2. The big issues in ransomware, 3. Investing in observability, 4. Recognizing when you have an issue, 5. Tools to help prevent issues in the first place, 6. What hackers do once they're in, 7. Roles & responsibilities, 8. Working with other teams (Crisis Mgmt., ITDR, BCM...), 9. Performing the analysis/assessment, 10. To pay or not to pay, 11. Testing. Agni does a great job of providing valuable practical insights into the ransomware topic, and yo don't want to miss some of his in-depth knowledge. You'll benefit from it! Enjoy!

Duration:00:51:29

The Importance of Engagement & Mental Resilience (Marc Rowley)

10/5/2023
Today's business world has allot of challenges and sometimes the answers to problems aren't as simply as one might want. I talk with employee & customer engagement, leadership, and mental resilience professional, Marc Rowley. During our chat we focus in on two key areas: The Importance of Engagement and Mental Resilience. 1. THE IMPORTANCE OF ENGAGEMENT a. Engagement defined, b. engaging employees and leadership, b. Active listening, c. Dealing with different personalities, d. Building trust and relationships, e. Using equity; 2. MENTAL RESILIENCE a. Understanding the journey, b. Addressing the inner chatter, c. What we can do for ourselves to get us started on the journey, d. Emotional intelligence, e. Influencing others (the team, the organization), f. Empathy and self-awareness. Marc does a great job of outlining how we can engage our peers, teams, and leaders to address some of the challenges organizations face. He provides some great advice on how we can get ourselves started on a journey of resilience by focusing on ourselves and our mental resilience. Enjoy!

Duration:00:50:32