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The Ops Authority

Podcasts

You can’t ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers). If you’re soaking up what I’m spilling and are getting a little excited about operations, I invite you to listen to The Ops Authority podcast. Every week, I will share actionable strategies from the Director of Ops community to move your business forward and transformational stories of powerhouse business owners who now value operations.

You can’t ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers). If you’re soaking up what I’m spilling and are getting a little excited about operations, I invite you to listen to The Ops Authority podcast. Every week, I will share actionable strategies from the Director of Ops community to move your business forward and transformational stories of powerhouse business owners who now value operations.

Location:

United States

Genres:

Podcasts

Description:

You can’t ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers). If you’re soaking up what I’m spilling and are getting a little excited about operations, I invite you to listen to The Ops Authority podcast. Every week, I will share actionable strategies from the Director of Ops community to move your business forward and transformational stories of powerhouse business owners who now value operations.

Language:

English


Episodes

85: Up-level by Transitioning from Hourly to Outcomes Based Pricing

2/24/2021
Do you feel stuck in an hourly pricing model? Are you ready to scale, but are unsure how to price strategically? Since creating the Director of Operations (DOO) certification program, and leading and mentoring 140 women, I’ve learned exactly what types of pain points operators experience. Today is dedicated to a pain point that occurs over and over again: “How do I switch from an hourly pricing model to an outcome based pricing model?” Once you figure this out, it will align you to...

Duration:00:21:21

84: How to Add a Consulting Offer to Your Business with Melissa Froehlich

2/17/2021
Have you been thinking about using your expertise to consult, and scale your business? I am excited to share with you one of my dear friends and colleagues in the online space, Melissa Froehlich, as we discuss mindset and consulting. Meet Melissa Melissa has a corporate background, but had to give it up to follow her husband in his military career. She started as a virtual assistant in order to have the freedom to take her career with her wherever she went. From there she grew to be...

Duration:00:47:44

83: Five Steps to Full Circle Success as an Operations Leader

2/10/2021
What does success as an operator look like to you? If you are on the journey of becoming an operations leader or are looking to get promoted in any capacity, I’m talking today about what full circle success looks like. We have just started a new cohort of The Director of Operations Certification Program, and if you are thinking of joining us for the next round or would like to learn more, click here. How to Achieve Full Circle Success You can never control what the leader of the...

Duration:00:25:46

82: Overcoming the Emotions of Selling

2/3/2021
Does the mention of selling make you break out into a cold sweat? Today we are talking about the emotions of selling as a service provider. I have five years of selling as a service provider under my belt, and have sold well over 120 women into my Director of Operations Certification Program over the last year. I know a thing or two about selling, but that doesn’t mean it comes natural or that it’s exciting. In fact, it brings up a lot of emotions that can stifle me. I’ve had to do a lot...

Duration:00:25:59

81: How to Evaluate Shiny Objects in Your Biz

1/27/2021
Are you quick to make changes to the latest greatest tool or tactic? Do you suffer from shiny object syndrome? Today we are going to talk about something that I’ve recently had to do some inner work on… how to process and deal with shiny objects. I’ve been looking inward to figure out what I need to incorporate into my business vs. what are the distractions that could derail me. If you enjoy the Ops Authority Podcast, join my private Facebook Group, The Ops Insiders, where you can ask...

Duration:00:33:56

80: 8 Ways to Skyrocket Your Ops Business in 2021

1/20/2021
Are you ready to increase your revenue this year? Today we are going to talk about 8 ways you can skyrocket your business in 2021. More and more people are leaving corporate and making the leap of owning their own business. As people transitioned to working from home thanks to the pandemic, working women saw the benefits of leveraging their skills from home. “We are working from home and the world continues to find ways to do business in a bigger way.” Women are doing this by...

Duration:00:17:46

79: 4 Common Mistakes That May Be Holding You Back from Success in Your Operations Business

1/13/2021
Do you feel like you are doing this online business thing all wrong? Today we are talking about the mistakes you are probably making in your business that are slowing down your success... and how to avoid them. 4 Common Mistakes That May Be Holding You Back I've been in business for 5 years, and I’ve literally made all of these mistakes! What about you? Are you making any of the following mistakes? Too Many Offers As you set up your business it’s so easy to offer too many things....

Duration:00:23:13

78: What You Should Know to Reach Your Financial Goals in 2021

1/6/2021
Do you have a plan to meet your financial goals for this upcoming year? We are going to kick off this year talking about what you should know in order to reach your financial goals in 2021. The new year is a time of dreaming and scheming, reflecting, and creating a plan for the upcoming year. One of the most important items you need to plan for is your financial goals, and often we avoid it because of fear. Financials can seem super scary but we are going to get into the technical side...

Duration:00:15:53

77: 2020 Business Update: A Year of Unexpected Growth

12/30/2020
How did your 2020 shape up in regards to your business? Today I’m going to recap what 2020 looked like for my business, and I hope this gives you a glimpse of what a business can look like. I also want to model something for you that you can use in your business, called the reflection framework. Reflection Framework Take out a piece of paper, and draw a big “t” so you have 4 quadrants on your paper. Now label: Top left as “Working”Top right as “Not Working”Bottom left as...

Duration:00:46:33

76: How Much Financial Knowledge Do You Need as a DOO?

12/23/2020
Does the thought of digging into the financials of a business make you uneasy? Do you shy away from the responsibilities of looking at the numbers? Today we are talking about why financial knowledge is needed for Directors of Operations (DOO). Why Financial Knowledge is Needed We talked a bit in episode 75 about the benefit of being able to see the financials of the business you are working in. With this knowledge you are able be a strategic partner in their business. It is key for...

Duration:00:16:31

75: How to Determine if a Business is Ready for a DOO

12/16/2020
Have you figured out how to determine if a business is ready for a Director of Operations (DOO)? We are talking about how to know when it's time to sell your DOO services to your clients. Basically how to give yourself a boost, a new title, and potentially more income from your existing clients. How to determine when a business is ready for a DOO I'm going to walk you through a few things that I look for when I’m trying to determine what kind of help someone needs in their...

Duration:00:16:38

74: 4 Popular Models for a DOO Business

12/9/2020
Did you know that there are multiple ways you could structure Director of Operations (DOO) business? Today we are going to be talking about the different ways you can do business as a Director of Operations. When I started this certification four years ago, I created all the content based off the way I was doing business then, which was the 1:1 retainer model. I thought this was the way that everyone would want to build their DOO business. As I have had more and more people coming through,...

Duration:00:18:44

73: Do You Need Digital Marketing Experience to be a DOO?

12/2/2020
Are you interested in becoming a DOO, but not feeling confident in the amount of digital marketing knowledge you possess? Today, I’m answering a question that popped up in my facebook group: If I want to be a Director of Operations, how much digital marketing knowledge do I need? Here's the scoop. There are 2 sides of business, the front side and the back side. The front side is marketing, which is how people find you. It covers the strategies you implement to get more eyeballs on...

Duration:00:18:12

72: How to Gain Visibility for Your DOO Business with Lisa Simone Richards

11/25/2020
How comfortable are you with visibility in your business? Is it something you’ve been avoiding? One of the biggest questions I get from those who come through the Director of Operations Certification Program is how to become visible so they can build out their business. On this episode, Lisa Simone Richards joins me to go over some tangible strategies that will teach you how to increase your visibility and book out your services. Meet Lisa Simone Richards Lisa is a publicist for...

Duration:00:35:21

71: The 5 Levels of Operations

11/18/2020
Are you curious where you fall in the operations hierarchy? Do you know what level of service you provide, or are you looking to ascend the operations ladder? **If you haven’t listened to episode 70 yet, make sure to go back and give it a listen, because this episode is a continuation of the topic discussed in that episode. Last episode, we talked about the 4 layers in any business: vision, strategy, management and implementation. Which layer do you feel the most empowered in? By...

Duration:00:21:46

70: How to Avoid Settling in Your Ops Career

11/11/2020
Do you have trouble defining how you will best function in an organization? How about confusion over your title? Today, we are going to learn a little bit more about how operations complement you and help you figure out where you fit into an organization. Often, people come to me and tell me about their skill sets, what they have done, and their experience and wonder “where do I fit, what should I be doing, and what should my title be?” Today is all about designing and putting a purpose...

Duration:00:22:15

69: Setting Goals in Your Business with Catherine Calmes

11/4/2020
Is setting goals a priority in your business? Are you too busy setting goals for others, and often overlook your own business plans? We are just getting ready to start the Scope Creep Solution, a 5 day experience that will allow you to get a really good grip on your project management. Scope creep can make you second guess yourself and feel defeated… but I am here to give you a 5-day actionable plan to help you improve that. Sign up before we kick off on Nov 16, and get your amazing...

Duration:00:38:30

68: 10 Questions To Ask for a Successful Discovery Call

10/28/2020
How do you set yourself up for success as an operator from the get-go? What does your discovery process look like? Do you have one in place? In today's episode I’m discussing the 10 things you need to ask in a discovery call. A discovery call is when you get on a call with a potential client, and the goal is so you can understand where they are in their business, what their needs are, and where they are going. It reveals the answers you need to be able to empower yourself to make the...

Duration:00:27:48

67: From Bookkeeping Agency to Profit Strategist as a DOO [with DOO Expert Coach Jenni Davis]

10/21/2020
Do your financials frighten you? Do you dread the end of the month when you have to look at your books? Today we are wrapping up our Director of Operations (DOO) expert coach series with our financial DOO expert coach Jenni Davis. Jenni is more than a bookkeeper, financial coach and operator… she is a combination of high level profit strategy and operations expertise that focuses on the whole health of the business. Through profit strategy and cash flow design she comes alongside her...

Duration:00:38:11

Which Assessments Matter for Ops Experts and Why

10/14/2020
How do you know if you are suited for a career in operations, and how can you figure out if you have the innate strengths and instincts that it requires to be successful in this path? Today I’m sharing the most important assessment that I use in my business for screening applicants for the Director of Operations (DOO) certification program and matching candidates to my clients. I’m going to be talking about the Kolbe A assessment. Kolbe A Assessment This assessment is used in lots...

Duration:00:22:36