Multifamily Matters

A conversation with a leading supplier partner to the multifamily industry, the fantastic Mo Hussein, the CEO of Balanced Asset Solutions… discussing where automation delivers the biggest impact in multifamily operations, how to avoid automating the wrong tasks, and what separates top-performing operators who use technology to create clean data, scalable processes, and consistent results. See omnystudio.com/listener for privacy information.

A conversation with a longtime multifamily industry veteran and a leading multifamily thought leader, the awesome John Griggs, the Co-Founder & Co-CEO of Presidium… discussing capital constraints in today's financing climate, the domino effect of distress on deal flow and operations, municipal roadblocks to development, and why North Texas may outperform other metros despite ongoing challenges. See omnystudio.com/listener for privacy information.

A conversation with a longtime multifamily industry veteran and a leading multifamily consultant, the fantastic Tasha Koopman... discussing how the post-COVID business model, delayed developments, and budget shortfalls are reshaping multifamily, with practical tips for operators on cutting costs, boosting occupancy through grassroots marketing, and building community with creative strategies like photo ops, crawfish boils, and scented resurfacing to stand out in a crowded market. See omnystudio.com/listener for privacy information.

A conversation with a wonderful supplier partner to the multifamily industry, Mark Fiebig, the Founder and CEO of payscore, and Tony Sousa, the Founder of Sousa Consulting… discussing how automating income and ID verification compresses the lead-to-lease timeline, reduces vacancy loss, enhances ease of use for prospects and onsite teams, and drives faster, more accurate leasing decisions without sacrificing fraud prevention. See omnystudio.com/listener for privacy information.

A conversation with a longtime multifamily industry veteran and a leading utility management practitioner in the multifamily industry, the fantastic Mary Nitschke... discussing the current state of recycling and composting regulations, the disconnect between resident sustainability values and actions, and practical solutions to combat illegal dumping, reduce contamination fees, and uncover hidden waste hauling costs in multifamily communities. See omnystudio.com/listener for privacy information.

A conversation with a fantastic supplier partner to the multifamily industry, the amazing Henson Orser, the CEO & Co-Founder of Two Dots... discussing AI's real-world impact on fraud detection and leasing risk, how post-COVID bad debt is being driven by fraud more than hardship, the evolving tactics of fraudsters in multifamily, and how operators can balance strong fraud controls with maintaining high occupancy. See omnystudio.com/listener for privacy information.

A conversation with long-time multifamily industry veteran and a nationally sought-after speaker, the fantastic Mindy Price, the Founder and Chief Why Officer of Inside The Why – Speaking and Consulting... discussing the uncomfortable mirror, stop saying it's fine, and how to reset leadership. See omnystudio.com/listener for privacy information.

A conversation with a wonderful supplier partner to the multifamily industry, the fabulous Katie Ritter, the National Director with Widewail...discussing Widewail's 2025 Voice of the Resident Report, created from one million Google reviews...what both the positive and negative reviews indicate about the current state of the multifamily industry. See omnystudio.com/listener for privacy information.

A conversation with a longtime multifamily industry veteran, the fabulous Cara Laisure... Discussing toxic culture within an organization, how to put people first and why it matters, the steps necessary to rebuild culture, and how to sustain a people first culture. See omnystudio.com/listener for privacy information.

A conversation with a multifamily proptech expert and a sought-after national speaker, the awesome Dom Beveridge, Principal with 20for20... discuss the results of the annual 20for20 Survey for 2025 and what it means for the multifamily industry going forward. See omnystudio.com/listener for privacy information.

A conversation with longtime multifamily industry veteran, the awesome Shannon Gammie, Vice President with New Earth Residential, and a fabulous supplier partner to the multifamily industry, Mark Fiebig, the Founder & CEO of Payscore… discussing the impact of verifying income for prospective residents, how to make the process easy, the importance of ensuring that all data collected is protected and safe, and how it improves leasing results. See omnystudio.com/listener for privacy information.

A conversation with longtime multifamily industry veteran, he is a multifamily media icon, and the Chairman of the Multifamily Innovation Council, the fabulous Patrick Antrim, also the Founder and CEO of Nectarflow…discussing what are AI Agents, their impact and how they can enhance multifamily property management and the resident experience. See omnystudio.com/listener for privacy information.

A conversation with a longtime multifamily industry veteran, the amazing Dena Costello, Founder & Chief Consultant with Moxie Consults…discussing operational inefficiencies in multifamily property management that often stem from a disconnect between corporate teams and site-level operations. Dena offers some solutions to help align goals. See omnystudio.com/listener for privacy information.

A conversation with a multifamily proptech expert and a sought-after national speaker, the awesome Dom Beveridge, Principal with 20for20... discuss the results of the annual 20for20 Survey for 2025 and what it means for the multifamily industry going forward. See omnystudio.com/listener for privacy information.

A conversation with a longtime multifamily industry veteran. who is a nationally sought after speaker and educator. He is the host of the video podcast BEYOND THE WORK: Tales in Multifamily Maintenance, which is powered by the Multifamily Media Network and can be found on all major podcast platforms, the amazing Chris Caramanica, Director of Facilities, with WinnResidential. Discussing the current perception of maintenance technician from both the residents and operations team perspective, the use of technology in the maintenance space and the importance of proper training and onboarding. See omnystudio.com/listener for privacy information.

A conversation with two longtime multifamily industry veterans, Eric Freedman, the CFO and Partner at Coastline Real Estate Advisors and Mo Hussein, the CEO of Balanced Asset Solutions… Discussed how to respond in the multifamily industry to natural disasters from tragic wild fires to hurricanes and how to handle these types of business disruptions. See omnystudio.com/listener for privacy information.

A conversation with a longtime multifamily industry veteran, the awesome Nate Thompson, the Director of Screening at Morgan Properties, and a fabulous supplier partner to the multifamily industry, Johnny Bravo, Industry Principal at SentiLink…discussing how fraud is changing the rental housing industry, why people commit fraud, address screening needs of the multifamily industry and building a multilayered approach and solution. See omnystudio.com/listener for privacy information.

A conversation with a longtime multifamily industry veteran, and a wonderful supplier partner to the multifamily industry, the amazing Jonna Smith, the owner of peoplezest …discussing how to take control of your multifamily career, including upskilling, reskilling and seeking your own leadership style. See omnystudio.com/listener for privacy information.

A conversation with a longtime multifamily industry veteran, and she is a Maxwell Leadership Certified Team Member, the amazing Tracie Yoder, the Founder of TYJ Coaching and Consulting …discussing the five levels of leadership that multifamily professionals can discover, understand and use to improve their journey. The five levels are Position, Permission, Production, People Development and Pinnacle. See omnystudio.com/listener for privacy information.

A conversation with a longtime multifamily industry veteran, the awesome Jen Brewerton, the Vice President of Compliance for Dominium, and a fabulous supplier partner to the multifamily industry, Eddie Wilcut, Principal at Plummer Associates Engineering Firm and Practice Leader for the Water and Energy Efficiency Services at Plummer Associates …discussing utility allowances and how they impact the financial success of an affordable multifamily asset, as well as different methodologies for utility allowances including the ECM UA methodology. See omnystudio.com/listener for privacy information.