We do not suffer because of what happened to us, we suffer because we cannot create something new that transforms our lives. The symptom is a sign that shows the structural vulnerability of a person to deal with new conditions of life.
The decisions of people about the world around them depend on an emotional component that gives value to the decision options. Machines act following a protocol of behaviors. They do what they must do. Instead, people choose based on convenience. We do what we think or what we feel we should do.