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Ep54: Pick Your Lane

Ep 54 – Pick a Lane In traffic, it is critical that other drivers be able to anticipate your behavior; you need to be clear about your direction and your intentions if you want everyone to stay safe. But the same can be said about business. And that is what we will talk about in this episode of So Here’s My Story. That, and the time that Jodi almost ruined Pajama Day. Why is that important for business? You have to pick a lane, in driving and in business. People, including your...


Ep53: How the Yanni v.s. Laurel Debate Relates to Business

Did you listen to the now famous “Laurel vs Yanni” audio that has been making its rounds on social media? Despite an ingrained reluctance to participate in such popular phenomena, Jodi noticed an important message inherent in the debate – even here, in this simple form, people hear different things. And some people even think kale is sweet. Why is that important for business? With all of the value judgements and complexity and nuance stripped away, people will still have different...


Ep52: The Business Sommelier

“I fired a client recently”, Eliot says, with a twinkle in his eye and some understated elation in his voice. And so begins today’s story. Sometimes, we have clients that, although they are wonderful and maybe even very profitable, aren’t a great fit for our best work. It’s okay to both realize this and design our work around those clients that are a great fit. And it’s also okay to fire the ones that don’t. Why is that important for business? Having a business and having a business...


Ep51: The Line Between Satisfied and Full

You can hardly expect Jodi to go to Italy without bringing back some stories. In this episode of So Here’s My Story, we learn about what eating for pleasure might have to do with business, and why joy might be more important to the process than you might think. Why is that important for business? Just as there is a difference between being full and being satisfied with a meal, there is a difference between increasing revenue and providing a service that satisfies you and your...


Ep50: Nicht Tiefgründig

“I wish I could, but I just can’t”. Have you ever heard that phrase and thought to yourself, “yes, you could. You just don’t want to”? Have you ever said that to someone, but known that it wasn’t the whole truth? In this episode of So Here’s My Story, we talk about priorities, telling the truth, and personal sovereignty. Why is that important for business? Instead of taking ownership of how you chose to spend your time, “I wish I could” can feel like an abdication of responsibility for...


Ep49: "With Your Tray Tables Locked In an Upright Position"

Sometimes in your organization, there needs to be a bit of transparency. But, it needs to be just the right amount. How do you give your employees a peek behind the curtain without unleashing all of your company’s problems? It’s a fine balancing act. Why is that important for business? In this week’s episode, we talk about the business equivalent to turbulence on a plane. When notified of severe turbulence on a plane, and you’re the passenger, your mind immediately goes to a panic state....


Ep48: The Shared Priority

Have you ever had a client try to get you to serve two opposing masters at once? How do you get them to settle on a priority so that you can move forward? In this episode, we talk about just that. Why is that important for business? There are certain aspects of how you deliver your services or products that simply must be prioritized. For instance, if fast delivery, quality production and cheap price area all things your customers seek, they usually have to pick just two priorities at...


Ep47: Sink, or Swim, or Other

Whether it is learning the guitar, jumping in the pool, or doing something brand new in business, feeling foolish is a powerful motivator to keep us from growing. In those moments, it isn’t always enough to just keep the door open for the person. Sometimes, we need to support them in a more proactive way, and that is exactly what this episode is all about. Why is that important for business? When you are trying to lead people, sometimes you think that all you can do is provide them an...


Ep46: The Art of Finishing Well

We don't talk about endings enough, especially not ending things well, with as much celebration as we began them. And that is exactly what this episode is about. Why is that important for business? Consider ending your business, or a product line, or even a relationship with a client or a team member – are you putting in the same effort to make a beautiful ending as you did when you started? Instead of ending by tapering off into a fizzling nothingness, celebrate everything that was; end...


Ep45: The Second Question Zing

Ever have the networking equivalent of a glass of water: it has substance, but no flavor? This episode is all about those conversations you have that don’t feel like a connection at all. Luckily, it’s also about how to have better conversations, and how to curate a network that not only refers you but refers you clients that are a perfect fit. Why is that important for business? If you have a conversation that is more than just a surface conversation, you each bring certain life...


Ep44: How Strong is Your Core (Competency)?

If you are someone who has ever worked with a fitness trainer, you have probably heard their mantra: “engage your core”. It turns out, almost everything you do in fitness becomes easier, safer and the results more prominent when you involve the muscles of your core. Turns out, the same is true in business. Why is that important for business? Wherever you are looking to add some “umph” – even if it is theoretically a leg or arm exercise - if you source your energy from your core, it is...


Ep43: When Words Go Awry

When you enter a new environment or talk to someone who isn’t as intimately familiar to yourself as you are, it can be hard to navigate the language gap. Even when you think you know what someone means, words can mean considerably different things in different contexts, and to different people. In this episode, we talk about navigating conversations where you can’t even rely on the English language for clarity. And we do it using Star Trek references. Why is that important for...


Ep42: The Power of the Petty

Here you are, just trying to live your life, trying to use your brain to solve complex life problems or just navigate your way through Costco, and all you can think about is some unresolved conversation or situation that has lodged itself in the most obsessive part of your mind. As Eliot likes to say, you are letting someone else live rent-free in your mind. In this episode, we discuss how to deal with these situations, and how to free up space for something more productive than trying to...


Ep41: The Sound of Silence

Knowing when to show up is an art form all its own. Ever found yourself saying more than you should, just to fill the silence? This episode is all about knowing when to stop talking, and when to let a lack of talking enrich the conversation. If you’ve ever found yourself oversharing, or failed to get someone really talking, it’s time to embrace the silence. Why is that important for business? We spend a lot of time on this podcast discussing how to frame a conversation, but it is just...


Ep40: There is an I in team

It isn’t uncommon for businesses to be stalled by interpersonal conflict, which seems like it might call for some serious Business Couples Counseling. But at the root of that conflict can be a more technical problem with an easier fix. When the emotional meets the operational – that’s the topic of this episode of So Here’s My Story. Why is that important for business? Interpersonal conflicts – that bone on bone friction; the assigning of intent with assumptions instead of being curious...


Ep39: How to Combat Your Inner Business Toddler

In business, emotions can run high. And when emotions are high, often our inner Business Toddler comes out, which can make professional discourse seem impossible. In those moments, all of our instincts are counterproductive to a healthy work environment. So what do we do about it? Let’s talk about it in this episode of So Here’s My Story. Why is that important for business? Often, sorting out business issues often comes down to what is essentially business couples therapy. And...


Ep38: When Knowledge Isn't Enough

Have you ever been given information – fascinating information, even – that you almost immediately forgot? There was most likely a critical piece missing in your education on that topic - the stark difference between knowledge and knowing just enough to get hurt. And that is the subject of this episode. Why is that important for business? Generally speaking, people know the right thing to do. What they need is practice on how to do it. This is the difference between hearing something...


Ep37: Of Paper Towels and Nespresso Machines

Over at the World Wide So Here’s My Story Podcast Headquarters, we have lots of great discussions. But this one is special, because it all started with a trip to the washroom. Solutions often have unintended consequences, consequences that could have easily been prevented with a little bit of forethought. And that’s what we are talking about in today’s episode. Why is that important for business? In order to prioritize service, you have to make assumptions about what kind of...


Ep36: The Massage Saga Continues...

Have you ever walked into a space, and something in the environment made you uncomfortable? Or maybe you entered a work space and thought “this space is perfectly suited to the work being done in it.” Creating a space – whether the actual physical space, or even the virtual space – that supports the work you are trying to do is an oft ignored, but important aspect of your business. In this episode, we talk about what a massage treatment room has to teach us about matching our space to...


Ep35: Want-Shaming Free Zone

Have you ever asked someone a question – a deeper question that gets at who they really are – and received an “I don’t know” in return? This episode is all about the really good conversations that are possible when you ask - in just the right way – who a person is and what their dreams are. Why is that important for business? Sometimes, the best conversations are the ones you have to keep plugging away at. You are guaranteed to fail the first few times you try to get to the good...