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Location:

Melbourne, Australia

Twitter:

@robertsztar

Language:

English


Episodes

#101 How interactive training can help you build a high performance pharmacy team

6/8/2016
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Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode101 THIS EPISODE FEATURES: - Interview with Tyson Clarke - Why a culture of high-performance matters - Why having a team that trains every day gives your pharmacy a competitive edge - How to evenly distribute the wealth of your team’s product knowledge and sales techniques - How to keep your team accountable and provide effective feedback

Duration:00:49:08

#97 How to boost your patient’s pharmacy experience through mobile platforms

2/21/2016
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Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode97 THIS EPISODE FEATURES: - Transpharmation Action Series Part 3 - Mobile Pharmacy Platforms - Insights from 4 expert guests - FREE Downloadable template to track your progress - Your 3 Next Actions to implement effectively in your pharmacy

Duration:00:40:38

#96 How to use social media in your pharmacy the 'smart' way

1/28/2016
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Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode96 THIS EPISODE FEATURES: -Transpharmation Action Series Part 2: Social Media Insights from 3 leading Social Media Experts -Technology tools to save you time, and keep your content fresh & engaging -Your next 3 actions to take your pharmacy’s social media to the next level

Duration:00:45:09

#92 How to hire and induct your pharmacy team the smart way

12/3/2015
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Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode92 THIS EPISODE FEATURES: - Interview with Sietel Gill, Chief Pharmacist - Lion Retail Management Group - Interview questions to ask prospective team members - How to retain top-end talent in your business - How to unlock the potential of your team members through a solid induction program - Screening tools and other diagnostics - Forming, Storming, Norming: The essence of...

Duration:00:39:10

#91 How to discover your pharmacy core values

11/26/2015
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Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode91 THIS EPISODE FEATURES: - Interview with Sietel Gill, Chief Pharmacist - Lion Retail Management Group - How to discover your pharmacy core values - Successful recruitment and retention strategies - The Biggest Pharmacy People Management Mistakes

Duration:00:33:21

#89 How to become more productive on your daily commute and create remarkable customer experiences

11/12/2015
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Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode89 THIS EPISODE FEATURES: - Solo Show with Robert Sztar - 4 Vital Activities that every Pharmacy Owner should be doing on their commute (How-To, Tools, Resources) - Strategic Retail learnings from Tim Kobe (8 Inc, Apple Retail) & Chris Kyvetos (Sneakerboy)

Duration:00:22:56

#86 How to succeed with change management in your pharmacy

10/22/2015
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Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode86 THIS EPISODE FEATURES: - Interview with Linda Miller, Director - Pharmacy Profit Secrets - Successfully manage change in your pharmacy - Pharmacy team engagement in decision-making - Identify and create new pharmacy roles - The ideal role for a 21st century pharmacy owner

Duration:00:38:45

#84 How to use smart pharmacy recruitment strategies to hire the ‘right’ person the first time (1/2)

10/8/2015
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Part 1 /2 Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode84 THIS EPISODE FEATURES: - Interview with Sue Muller, Pharmacist and Owner Locum Co. - The biggest pharmacy recruitment mistakes - How to establish a better recruitment strategy and workflow - Why you need an employee brand or culture to attract top talent

Duration:00:28:39

#78 How to create and maintain a strong pharmacy culture

8/27/2015
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Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode78 THIS EPISODE FEATURES: - Interview with Tristan White CEO TPC - Why culture is everything - Pharmacy Freedom Index Insight: Your true cost of inventory - Transpharmation Masterclass Update: Build a customised retail category for your pharmacy & Plan your ‘Smart’ Pharmacy Exit Replay (last days..)

Duration:00:50:04

#75 How to customise your pharmacy’s merchandise for your community

8/6/2015
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Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode75 THIS EPISODE FEATURES: - Interview with Hilary Kahn, Director Frontline Strategies, Pharmacy Retail Specialist - “The Queen of the Average Sale” - Maximise your pharmacy retail profit through customised merchandise solutions. - Register for ‘How to build a customised retail category for your community’ Masterclass featuring Hilary Kahn.

Duration:01:06:03

#74 How to tackle your pharmacy’s 9 biggest opportunities No.2

7/30/2015
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Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode74 THIS EPISODE FEATURES: Insights and Bite-Sized Strategies in 9 critical areas of your pharmacy business My Money - Amanda Fisher, Connected Accountants My Pharmacy - Brian Walker, Retail Doctor Group My Team - Michael Hazilias, Easy Employer My Patients - Wim Battaerd, PharmEngage Innovation - Cathie Reid, Epic Pharmacy My Partners - Heath Tully, Sigma IT Systems - Mike DaGama,...

Duration:00:55:10

#73 How to use the ‘Trust Advantage’ to create pharmacy retail success

7/23/2015
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Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode73 THIS EPISODE FEATURES: - Interview with Kristian Mahony, Retail Specialist - “The Retail Guy” - Maximise your pharmacy retail profit through upserving not upselling. - Listener Feedback - Last chance to register for ‘Create your SMART pharmacy exit’ Masterclass featuring Geoff Green - Business Exit Strategist

Duration:01:03:56

#72 How to start planning your smart pharmacy business exit

7/16/2015
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Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode72 THIS EPISODE FEATURES: - Interview with Geoff Green, Author and Founder - GRG Momentum - Maximise your financial freedom and pharmacy value through technology, and plan your smart pharmacy business exit - Transpharmation Show: FREE Show Resources - Registrations filling fast for ‘Create your SMART pharmacy exit’ Masterclass featuring Geoff Green - Business Exit Strategist

Duration:01:02:34

#71 How to create your pharmacy’s best event ever

7/9/2015
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Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode71 THIS EPISODE FEATURES: - Interview with Kim Hesse, Author and Founder - Venues2Events - Maximise your success and return on investment in creating remarkable pharmacy events - Evernote for Pharmacy - Applications & Tips - Registration opens for ‘Create your SMART pharmacy exit’ Masterclass featuring Geoff Green - Business Exit Strategist

Duration:00:58:16

#69 How to succeed with Facebook in your Pharmacy

6/25/2015
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Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode69 THIS EPISODE FEATURES: - Interview with Kylie Bartlett, Author and Social Media Strategist (kyliebartlett.com) - Building and creating successful pharmacy facebook strategies and pages - BONUS Interview: Robert Sztar on Pharmacy News (2015)

Duration:01:00:43

#68 How to measure and manage the productivity of your pharmacy’s retail sp

6/18/2015
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Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode68 THIS EPISODE FEATURES: - Interview with David Mah, co-Founder - Kepler Analytics - Tools to measure and improve your retail productivity and customer engagement. - Evernote Innovations in Melbourne Event Details - LastPass Security Update - How to Win 1 of my last 2 Transpharmation Keep-Cups - Transpharmation Motivational Quote of the Week

Duration:01:06:08

#67 How to save time and streamline your dispensary workflow with an electr

6/11/2015
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Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode67 THIS EPISODE FEATURES: - Interview with James Gold, Marketing & Development Manager - Methsof - Dispensary Efficiency and Drug of Addiction Compliance Innovation - How to get the maximum benefit from Transpharmation Magazine Issue 2 - A Simple, yet powerful innovation you can realise the full benefits from today. - Transpharmation Motivational Quote of the Week

Duration:00:53:33

#66 How to streamline your pharmacy operations through Dispense and POS sys

6/4/2015
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Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode66 THIS EPISODE FEATURES: - Interview with Hoa and Nam Pham, co-founders Z Software - Dispensary and POS System Innovation - Transpharmation Magazine Issue 2 Preview - LastPass - Transpharmation Motivational Quote of the Week

Duration:01:08:51

#65 How to improve your pharmacy retail performance through better customer

5/28/2015
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Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode65 THIS EPISODE FEATURES: - My 3 Key Themes from Retail Tech X & Customer Tech X Conference - Latest Retail and Customer Tech Tools - Audiobooks - Transpharmation Motivational Quote of the Week

Duration:00:44:30

#64 How to succeed with Social Media in your pharmacy

5/21/2015
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Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode64 THIS EPISODE FEATURES: - Interview with Adam Houlahan, Social Media Strategist, Author of Social Media Secret Sauce - Choosing your Social Media Platform - Content Planning - FREE Audiobook - Transpharmation Motivational Quote of the Week - Recorded LIVE at Retail X & Customer X Conferences, Melbourne

Duration:01:10:55