BIGcast

Glen speaks with Financial Data Exchange Managing Director Don Cardinal about efforts to establish an industry standard to enable open banking and bid farewell to screen scraping. Also- an artistic approach to deepfakes, and cash meets its demise at Death Valley. Links related to this episode: Financial Data Exchange: https://financialdataexchange.org/ Glen’s recent blog on Open Banking for America’s Credit Unions: https://news.cuna.org/articles/123490-open-banking-not-if-but-how The CFPB’s page on Section 1033 (Personal Data Rights/Open Banking) rulemaking: https://www.consumerfinance.gov/personal-financial-data-rights/ The Synthetic Memories Project: https://www.syntheticmemories.net/ The Atlanta Fed’s Take on Payments blog re: cash acceptance at Death Valley National Park: https://www.atlantafed.org/blogs/take-on-payments/2024/04/01/national-parks-and-cost-of-cash-acceptance America’s Credit Unions CEO Council: https://www.cunacouncils.org/ (John and Glen will be hosting a CEO Council virtual roundtable on Tuesday April 30) Join us for our next CU Town Hall on Wednesday April 17 at 3pm ET/Noon PT for a live and lively interactive discussion of the key issues facing credit unions. (Did we mention there’ll be a cool tech giveaway to one FI attendee?) It’s free to attend, but advance registration is required: https://www.cutownhall.com/ Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both) You can also follow us on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/

John and Glen discuss the proposed National Association of Realtors settlement that many believe will dramatically alter the process of buying/selling US homes. The mortgage process could be disrupted too… for better or worse? Links related to this episode: The New York Times’ Daily podcast on the realtor fee lawsuit: https://www.nytimes.com/2024/03/20/podcasts/the-daily/housing-market.html NPR’s article on the proposed settlement: https://www.npr.org/2024/03/22/1239486107/realtor-fee-commission-homes-for-sale CNN’s subsequent article on the settlement’s ramifications: https://www.cnn.com/2024/03/30/economy/nar-settlement-home-buyers-and-sellers/index.html Glen’s blog on the Capital One/Discover merger: https://www.big-fintech.com/Media?p=the-capital-onediscover-deal-a-test-of-typical-battle-lines-and-a-credit-union-angle Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both) You can also follow us on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/

Glen speaks with Competiscan Founder/CEO Richard Goldman about the insights promotional mail can generate about events like the proposed Capital One/Discover merger. Also- more headaches at Discover, and looking into the less reported corners of the Visa/ Mastercard settlement. Links related to this episode: Competiscan: https://www.competiscan.com/ Glen’s blog dissecting the Visa/Mastercard settlement: https://www.big-fintech.com/Media?p=exploring-the-issuer-aspect-of-the-visamastercard-settlement Glen’s blog on the Capital One/Discover merger: https://www.big-fintech.com/Media?p=the-capital-onediscover-deal-a-test-of-typical-battle-lines-and-a-credit-union-angle Story about squatters grabbing Capital One/Discover domains: https://domainnamewire.com/2024/03/29/capital-one-sues-to-get-discover-merger-domain-names/ Submission form to join Competiscan’s Consumer/Small Business Panels: https://www.sbkcenter.com/consumer.html Join us for our next CU Town Hall on Wednesday April 3 at 3pm ET/Noon PT for a live and lively interactive discussion of the key issues facing credit unions. (Did we mention there’ll be a cool tech giveaway to one FI attendee?) It’s free to attend, but advance registration is required: https://www.cutownhall.com/ Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both) You can also follow us on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/

John and Glen meet with Shastic Founder/CEO Joseariel Gomez Ortigoza about his firm’s mission to make AI less intimidating for credit unions. Also- sausage making and the Credit Card Competition Act. Links related to this episode: Shastic: https://shastic.com/ BIG’s Innovation Club: https://www.big-fintech.com/Innovation-Club/Technology Glen’s blog previewing the EU’s AI Act: https://www.big-fintech.com/Media?p=first-mover-advantage-the-eus-ai-act-sets-the-legislative-tone CU Today’s CCCA coverage the morning of the government shutdown deadline: https://www.cutoday.info/Fresh-Today/CU-Opposed-Credit-Card-Competition-Act-Added-as-Amendment-to-Must-Pass-Bill ...and its brief follow-up afterward: https://www.cutoday.info/Fresh-Today/Two-Measures-Championed-by-CUs-Included-in-Spending-Package-Passed-by-Senate-Credit-Card-Competition-Act-Doesn-t-Make-Cut Join us for our next CU Town Hall on Wednesday April 3 at 3pm ET/Noon PT for a live and lively interactive discussion of the key issues facing credit unions. (Did we mention there’ll be a cool tech giveaway to one FI attendee?) It’s free to attend, but advance registration is required: https://www.cutownhall.com/ We’ve joined BlueSky social! Find us at @bigfintech, @jbfintech and @154Advisors You can also follow us on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/

More highlights from the Government Affairs Conference: Filene Research Institute’s Taylor Nelms shares new research revealing credit union members’ segmented needs and desires, and Glia’s Paul Sheets on his firm’s fresh take on “Contact Center as a Service.” Also, first impressions of the EU’s new AI Act. Links related to this episode: Registration for Filene’s Thursday April 4 webinar: https://www.filene.org/events/member-voice-unleashed-national-insights-dashboard-demo-preview Filene’s Member Voice initiative: https://www.filene.org/programs-services/advisory-services/member-voice Glia’s Unified Interaction Management model: https://www.glia.com/ The MIT Technology Review’s take on the EU’s new AI Act: https://www.technologyreview.com/2024/03/19/1089919/the-ai-act-is-done-heres-what-will-and-wont-change/ Our January episode where John Best suggests blockchain as an AI “watermarking” solution: https://www.big-fintech.com/Media?p=has-blockchain-found-a-problem-for-its-solution Join us for our next CU Town Hall on Wednesday March 20 at 3pm ET/Noon PT for a live and lively interactive discussion of the key issues facing credit unions. (Did we mention there’ll be a cool tech giveaway to one FI attendee?) It’s free to attend, but advance registration is required: https://www.cutownhall.com/ We’ve joined BlueSky social! Find us at @bigfintech, @jbfintech and @154Advisors You can also follow us on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/

Glen reports from America’s Credit Unions’ Government Affairs Conference- including our annual roundtable with ACU’s Economics team about an oddly disjointed consumer picture, and a conversation with CEOs Deborah Fears and James Higgins about the still-essential role played by small credit unions. Links related to this episode: The 170-page Small Credit Union Blueprint for Success: www.cuna.org/smallcu Americas Credit Unions monthly Economic Updates: https://www.cuna.org/advocacy/credit-union---economic-data/economic-data---bank-comparisons/cuna-economic-update.html Our interview with board member Caroline Willard on the CUNA/NAFCU merger: https://www.big-fintech.com/Media?p=the-cunanafcu-merger-an-inside-view Skyline Financial Federal CU: https://www.skylinefinancialfcu.com/ Chicago Post Office Employees Credit Union: https://www.cpoecu.com/ Americas Credit Unions’ in-progress combined site: https://www.americascreditunions.org/ Join us for our next CU Town Hall on Wednesday March 20 at 3pm ET/Noon PT for a live and lively interactive discussion of the key issues facing credit unions. (Did we mention there’ll be a cool tech giveaway to one FI attendee?) It’s free to attend, but advance registration is required: https://www.cutownhall.com/ We’ve joined BlueSky social! Find us at @bigfintech, @jbfintech and @154Advisors You can also follow us on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/

Glen chats with Generative AI’s self- described Chief Optimist (and OpenAI’s onetime Head of Go to Market) Zack Kass about how we’ve arrived at the brink of AGI, potential regulatory avenues to safeguard the technology, and why he sees more likely good than harm. Also- Elon’s latest gambit and another Easter egg in the Capital One/Discover deal. Links related to this episode: Zack Kass’s website: https://zackkass.com/ Zack’s Newsweek article on the risks of anthropomorphizing AI: https://www.newsweek.com/perils-anthropomorphizing-machine-intelligence-opinion-1836493 Wired’s bizarre take on Elon Musk’s bizarre lawsuit against OpenAI: https://www.wired.com/story/wild-claim-at-the-heart-of-elon-musks-openai-lawsuit/ Our recent CU Town Hall dissecting Capital One/Discover’s impact on credit unions: https://www.youtube.com/watch?v=rZIDagUCgb4 Glen’s blog on the Capital One/Discover deal: https://www.big-fintech.com/Media?p=the-capital-onediscover-deal-a-test-of-typical-battle-lines-and-a-credit-union-angle SRM’s report on Capital One/Discover: https://info.srmcorp.com/assessing-the-shockwaves-from-capital-ones-plan-to-purchase-discover Deluxe Corporation: https://www.deluxe.com/ Join us for our next CU Town Hall on Wednesday March 20 at 3pm ET/Noon PT for a live and lively interactive discussion of the key issues facing credit unions. (Did we mention there’ll be a cool tech giveaway to one FI attendee?) It’s free to attend, but advance registration is required: https://www.cutownhall.com/ We’ve joined BlueSky social! Find us at @bigfintech, @jbfintech and @154Advisors You can also follow us on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/

John recaps ten years of BIG ideas, recounts tech expectations circa 2015, and ponders the potential of AI, for better or worse. Plus- Glen wonders what happens if the Cap One/Discover deal doesn’t go through. Links related to this episode: Replay of the full BIG 10th Anniversary CU Town Hall (with video): https://www.big-fintech.com/Media?p=cu-town-hall-episode-108-john-best Glen’s blog on the Capital One/Discover merger: https://www.big-fintech.com/Media?p=the-capital-onediscover-deal-a-test-of-typical-battle-lines-and-a-credit-union-angle The HeyGen AI Video software John used: https://www.heygen.com/ The Government Affairs Conference, March 3-7 in Washington DC: https://www.cuna.org/events/the_governmentalaffairsconference2024.html CU Broadcast, from Digital Town Hall partner Mike Lawson: https://www.cubroadcast.com/ Join us for our next CU Town Hall this Wednesday February 28 at 3pm ET/Noon PT for a live and lively interactive discussion of the key issues facing credit unions. (Did we mention there’ll be a cool tech giveaway to one FI attendee?) It’s free to attend, but advance registration is required: https://www.cutownhall.com/ Follow the Best Innovation Group on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ Connect with Glen on LinkedIn https://www.linkedin.com/in/glensarvady/ or X (@154Advisors) Connect with John on LinkedIn https://www.linkedin.com/in/jbfintech/ or X (@jbfintech)

John and Glen check in with PSCU Co-Op CEO Chuck Fagan to learn about progress combining the two organizations. Plus- initial thoughts on Capital One’s proposed Discover acquisition. Links related to this episode: FAQs on the PSCU/Co-Op combination: https://www.pscu.com/combination PSCU Member Forum April 10-12 in San Antonio: https://web.cvent.com/event/45895c24-6cc9-49c5-95d2-b0d0b877dead/websitePage:18a4262f-d222-41c0-b7c7-70aaf6121bd2 Co-Op Think! Conference May 7-10 in Nashville: https://campaigns.coop.org/think-2024/p/p/1 The Government Affairs Conference, March 3-7 in Washington DC: https://www.cuna.org/events/the_governmentalaffairsconference2024.html Chuck Fagan’s recent interview with Tampa Bay Business & Wealth: https://tbbwmag.com/2024/02/13/ceo-of-pscu-and-co-op-solutions-talks-about-growth-and-maintaining-company-culture/ Join us for our next CU Town Hall this Wednesday February 28 at 3pm ET/Noon PT for a live and lively interactive discussion of the key issues facing credit unions. (Did we mention there’ll be a cool tech giveaway to one FI attendee?) It’s free to attend, but advance registration is required: https://www.cutownhall.com/ Follow the Best Innovation Group on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ Connect with Glen on LinkedIn https://www.linkedin.com/in/glensarvady/ or X (@154Advisors) Connect with John on LinkedIn https://www.linkedin.com/in/jbfintech/ or X (@jbfintech)

From the windy shores of Miami Beach, Glen chats with Barlow Research about the often overlooked banking habits of small and mid-market businesses. Also- some fresh (and well-sourced) AI nuggets, and Chase places a contrarian bet on the future of the branch. Links related to this episode: Barlow Research: https://barlowresearch.com/index.php Deluxe: https://www.deluxe.com/ CNN’s coverage of JPMorgan Chase’s plans to open 500 new branches: https://www.cnn.com/2024/02/06/business/jpmorgan-chase-open-new-branches/index.html AI Futurist (and OpenAI alum) Zack Kass: https://zackkass.com/ Join us for our next CU Town Hall this Wednesday February 14 at 3pm ET/Noon PT for a live and lively interactive discussion of the key issues facing credit unions. (Did we mention there’ll be a cool tech giveaway to one FI attendee?) It’s free to attend, but advance registration is required: https://www.cutownhall.com/ Follow the Best Innovation Group on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ Connect with Glen on LinkedIn https://www.linkedin.com/in/glensarvady/ or X (@154Advisors) Connect with John on LinkedIn https://www.linkedin.com/in/jbfintech/ or X (@jbfintech)

Glen speaks with Becky Reed about a proposed new Web3-focused credit union, and how it actually represents a return to the CU movement’s roots. Also- a Whole New Worldpay, and data on some unexpected consumer payment behavior. Links related to this episode: Defy, a proposed federal credit union: https://defy.coop/ BankSocial: https://www.banksocial.io/ Becky Reed’s new book, “Credit Unions and DeFi: A Financial Renaissance”: https://www.amazon.com/dp/B0CS9ZW1VV The Federal Reserve’s Diary of Consumer Payment Choice: https://www.frbservices.org/news/research.html/2023-findings-from-the-diary-of-consumer-payment-choice Join us for our next CU Town Hall on Wednesday February 14th at 3pm ET/Noon PT for a live and lively interactive discussion of the key issues facing credit unions. (Did we mention there’ll be a cool tech giveaway to one FI attendee?) It’s free to attend, but advance registration is required: https://www.cutownhall.com/ Follow the Best Innovation Group on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ Connect with Glen on LinkedIn https://www.linkedin.com/in/glensarvady/ or X (@154Advisors) Connect with John on LinkedIn https://www.linkedin.com/in/jbfintech/ or X (@jbfintech)

John shares the resolutions for 2024 he’d make as the leader of a credit union. Also, Glen discusses Klarna’s bizarre new BNPL subscription model, updates the Fed’s efforts to reduce debit interchange, and offers a differing view on data sharing. Links related to this episode: Full replay of the January 10 CU Town Hall: https://www.youtube.com/watch?v=i1XmSJtyft8 The Fed’s latest data regarding its proposed debit interchange reduction: https://www.federalreserve.gov/paymentsystems/RegII_Additional_information_proposed_methodology.htm “Future of Global Fintech” report from the World Economic Forum: https://www3.weforum.org/docs/WEF_The_Future_of_Global_Fintech_2024.pdf BIG’s Artificial Intelligence (AI) services- Combining state-of-the-art technology and collaborative innovation, we work alongside our credit union partners to develop tailored AI solutions: https://www.big-fintech.com/Products-Services/AI-Development Follow the Best Innovation Group on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ Connect with Glen on LinkedIn https://www.linkedin.com/in/glensarvady/ or X (@154Advisors) Connect with John on LinkedIn https://www.linkedin.com/in/jbfintech/ or X (@jbfintech)

John and Glen share thoughts on Bitcoin’s underreported comeback and dig deeper into Generative AI’s 2024 outlook, good and bad.. Plus- more gloating about crypto price predictions, and why we should all be glad John is not the product manager for fire. Links related to this episode: Our prior 2024 predictions BIGCast (including Bitcoin’s price guesstimates at the end): https://www.big-fintech.com/Media?p=chatting-and-generating-2024s-fintech-predictions-hopefully-intelligently Highlights of the Economist’s interview with Open AI CEO Sam Altman and Microsoft CEO Satya Nadella: https://www.economist.com/business/2024/01/17/the-bosses-of-openai-and-microsoft-talk-to-the-economist The full 30-minute version (behind a subscriber login): https://www.economist.com/subscriber-events/a-conversation-with-openais-sam-altman-and-microsofts-satya-nadella-hub?utm_campaign=r.the-economist-this-week&utm_medium=email.internal-newsletter.np&utm_source=salesforce-marketing-cloud&utm_term=1/18/2024&utm_id=1845622 Replay of the January 10 CU Town Hall, including John’s Credit Union New Year’s Resolutions for 2024: https://www.youtube.com/watch?v=i1XmSJtyft8 BIG’s Artificial Intelligence (AI) services: https://www.big-fintech.com/Products-Services/AI-Development Join us for our next CU Town Hall on Wednesday January 31 at 3pm ET/Noon PT for a live and lively interactive discussion of the key issues facing credit unions. It’s free to attend, but advance registration is required: https://www.cutownhall.com/ Follow the Best Innovation Group on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ Connect with Glen on LinkedIn https://www.linkedin.com/in/glensarvady/ or X (@154Advisors) Connect with John on LinkedIn https://www.linkedin.com/in/jbfintech/ or X (@jbfintech)

Glen speaks with NACUSO CEO Ronaldo Hardy about his collaborative vision for the organization he joined last summer, and the opportunity ahead for the industry overall. Also- Fiserv’s application for a limited banking charter, and conference season begins to rev up again. Links related to this episode: NACUSO: https://www.nacuso.org/ The NACUSO Network Conference, April 15-18 in Orlando: https://www.nacuso.org/conferences/2024-nacuso-network-conference/ The “Opportunity Knock$” PBS series: https://www.opportunityknocks.net/ Next Big Idea competition application: https://www.nacuso.org/conferences/2023-nacuso-network/2024-next-big-idea-competition/ Payments Dive’s coverage of Fiserv’s limited purpose bank charter application: https://www.paymentsdive.com/news/fiserv-seeks-special-purpose-bank-charter-payments-merchant-acquiring/704520/ Futurist Zack Kass on why he left Open AI: https://fortune.com/2023/09/22/openai-support-ai-revolution-real-change-epicenter-careers-tech-zack-kass/ Our prior BIGCast (including Bitcoin price predictions at the end): https://www.big-fintech.com/Media?p=chatting-and-generating-2024s-fintech-predictions-hopefully-intelligently Check out our recent CU Town Halls and request an invite to join the next one: https://www.cutownhall.com/ Follow the Best Innovation Group on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ Connect with Glen on LinkedIn or X (@154Advisors) Connect with John on LinkedIn or X (@jbfintech)

Our annual New Years rite of passage- Anne Legg and John Janclaes join John and Glen to forecast the big fintech/credit union stories of 2024- leading to a healthy blend of consensus and spirited debate. Will Gen AI continue its rocket-like ascent or become bogged down in regulation? Will instant payments take center stage? How good were the team’s 2023 predictions…and what inside scoop did JB have on Bitcoin? Links related to this episode: THRIVE Strategic Services: https://www.anneleggthrive.com/ Nymbus CUSO: https://www.nymbus.com/cuso/ Keep us honest by checking back on our 2023 predictions: https://www.big-fintech.com/Media?p=fintech-predictions-for-2023 Cathie Wood’s TED Talk on her case for “exponential economic growth”: https://www.ted.com/talks/cathie_wood_why_ai_will_spark_exponential_economic_growth/transcript?language=en Glen’s article for America’s Credit Unions (a BIGCast sponsor!) on the 2023 stories that will continue to shape 2024: https://news.cuna.org/articles/123444-top-2023-issues-shape-2024 PLUS! Don't miss this very special edition of the CU Town Hall on Wednesday, January 10th, at 3 pm ET/Noon PT! Join us were we will proudly unveil our latest sponsor, Illuma Labs, leaders in frictionless voice authentication and fraud prevention for contact centers in credit unions. Would you like to protect your members with seamless voice verification? Click the link here and check out Illuma today- https://illuma.cx/ But wait, there's more! As a token of our appreciation for our Town Hall community, we are partnering with William Mills Agency to give away a cutting-edge 3D Printer during the live session, exclusively for credit union and financial institution employees. Share this post before the session begins to receive an extra entry into the drawing! (Must be present to win.) Click the link below to sign up and receive your invite! https://www.cutownhall.com/ Follow the Best Innovation Group on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ Connect with Glen on LinkedIn or X (@154Advisors) Connect with John on LinkedIn or X (@jbfintech)

2023 was so packed with major stories it’s hard to believe some are still less than a year old. Anne Legg and John Janclaes join John and Glen for a lively discussion of these events and their continuing aftermath. Links related to this episode: THRIVE Strategic Services: https://www.anneleggthrive.com/ Nymbus CUSO: https://www.nymbus.com/cuso/ John suggests watching this 60 Minutes segment on Quantum Computing: https://www.youtube.com/watch?app=desktop&si=iky7jzNOd7HiB0AH&v=K4ssT6Dzmnw&feature=youtu.be The BIGCast’s March coverage of the Silicon Valley Bank/broader liquidity crisis: https://www.big-fintech.com/Media?p=silicon-valley-bank-through-a-credit-union-lens Join our next CU Town Hall on Wednesday, January 10 at 3pm ET/Noon PT, as we kick off another year of interactive discussion of the biggest real-time issues facing credit unions. Attendance is free, but advance registration is required: https://www.cutownhall.com/ Follow the Best Innovation Group on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ Connect with Glen on LinkedIn or X (@154Advisors) Connect with John on LinkedIn or X (@jbfintech)

John and Glen sort through what we know about the ransomware attack that knocked 60 small (under $100 million) credit unions offline, including why it should be neither a surprise nor a sign of small CU weakness. Also- updates to last week’s OpenAI coverage. Links related to this episode: CU Today’s coverage of the ransomware attack: https://www.cutoday.info/THE-feature/Agency-Frustrated-Over-Early-Info-Delays Ongoing Operations’ latest update (as of Dec 11): https://ongoingoperations.com/incident-status/ A cybersecurity view of the attack: https://www.theregister.com/2023/12/02/ransomware_infection_credit_unions/ More on CirtixBleed: https://doublepulsar.com/what-it-means-citrixbleed-ransom-group-woes-grow-as-over-60-credit-unions-hospitals-47766a091d4f Glen’s blog post detailing OpenAI’s board room drama: https://www.big-fintech.com/Media?p=detangling-openais-palace-intrigue Last week’s BIGCast discussion of OpenAI’s boardroom coup: https://www.big-fintech.com/Media?p=open-ais-messy-first-birthday-party Follow the Best Innovation Group on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ Connect with Glen on LinkedIn or X (@154Advisors) Connect with John on LinkedIn or X (@jbfintech)

John and Glen dive into the mysterious, fascinating and perhaps still ongoing Open AI governance saga, dissecting the role of concepts like effective altruism, artificial general intelligence, reinforcement learning and board responsibility (There’s a credit union tie-in, we promise.). Also, John’s special offer to Microsoft CEO Satya Nadella. Links related to this episode: Glen’s blog post detailing more of the board room background: https://www.big-fintech.com/Media?p=detangling-openais-palace-intrigue Wikipedia’s Open AI entry (note the 2015-19 history): https://en.wikipedia.org/wiki/OpenAI Harvard Business Review’s postmortem on Open AI’s “failed governance model”: https://hbr.org/2023/11/openais-failed-experiment-in-governance The Australia Financial Review’s profile of the Open AI board that dismissed Sam Altman: https://www.afr.com/world/north-america/firing-squad-the-openai-board-members-who-sacked-sam-altman-20231123-p5emcd Open AI Chief Scientist Ilya Sutskever’s TED Talk on Artificial General Intelligence, delivered 3-4 weeks before the management meltdown: https://www.ted.com/talks/ilya_sutskever_the_exciting_perilous_journey_toward_agi Hard Fork’s interview with Sam Altman two days before he was fired: https://www.youtube.com/watch?v=ivdXr1PHFPo Have I Been Trained?- a site flagging unauthorized use of proprietary material for AI training: https://haveibeentrained.com/ Replay of our CU Town Hall where John takes stock of the fintech advancements of the past decade- and compare them to his 2015 predictions: https://www.youtube.com/watch?v=TEDal_gbFxY Follow the Best Innovation Group on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ Connect with Glen on LinkedIn or X (@154Advisors) Connect with John on LinkedIn or X (@jbfintech)

More highlights from the VentureTech conference: Penny Finance founder Crissi Cole on her startup’s “women-first” approach to financial planning, QCash CEO Seth Brickman on getting an offer his CUSO couldn’t refuse, and Vertice AI co-founder Mitch Rutledge on collaborating with Wellby Financial’s Richard Sowell to fuel member engagement. Links related to this episode: Penny Finance: https://www.penny-finance.com/ QCash: https://qcashfinancial.com/ Vertice AI: https://verticeanalytics.ai/ Wellby Financial: https://www.wellbyfinancial.com/ Launch Party winner Peacefully: https://www.peacefully.com/ VentureTech: https://myventuretech.com/ Join us for the next LIVE CU Town Hall Wednesday November 29 at 3pm ET/ Noon PT as we revisit the most impactful fintech/credit union events during BIG’s first ten years. It’s free to all, but advance registration is required: https://www.cutownhall.com/ (Use the same link for a replay after December 1).

Continuing our annual BIGCast tradition, John and Glen are joined by Anne Legg and John Janclaes for a roundtable discussion of the credit union and fintech developments they’re most thankful for. Also- a quick look back at the Best Innovation Group’s first ten years. Links related to this episode: THRIVE Strategic Services: https://www.anneleggthrive.com/ Nymbus CUSO: https://www.nymbus.com/cuso/ Join our next CU Town Hall on Wednesday, November 29th at 3pm ET/Noon PT, when we’ll be recounting the major fintech developments of the past ten years. We’ll also hold John to account for his A Digital Day in 2025 predictions made in…2015! Attendance is free, but advance registration is required: https://www.cutownhall.com/ “Blood in the Machine: Origins of the Rebellion Against Big Tech”: https://www.hachettebookgroup.com/titles/brian-merchant/blood-in-the-machine/9780316487740/?lens=little-brown VentureTech: https://myventuretech.com/ Follow the Best Innovation Group on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ Connect with Glen on LinkedIn or X (@154Advisors) Connect with John on LinkedIn or X (@jbfintech)