Dental Deep Dive-logo

Dental Deep Dive

Technology Podcasts

Welcome to the Dental Deep Dive where we explore best practices for improving workflows using management software that can help your dental organization run more efficiently, see more patients and get better outcomes. We focus on learning and sharing across a variety of dental disciplines and organizational types in order to help you and your team provide the best possible experience and care for patients.

Welcome to the Dental Deep Dive where we explore best practices for improving workflows using management software that can help your dental organization run more efficiently, see more patients and get better outcomes. We focus on learning and sharing across a variety of dental disciplines and organizational types in order to help you and your team provide the best possible experience and care for patients.

Location:

United States

Description:

Welcome to the Dental Deep Dive where we explore best practices for improving workflows using management software that can help your dental organization run more efficiently, see more patients and get better outcomes. We focus on learning and sharing across a variety of dental disciplines and organizational types in order to help you and your team provide the best possible experience and care for patients.

Language:

English


Episodes

Dental/Medical Interoperability

11/9/2021
A conversation with Mike Uretz, who is a nationally recognized dental software and dental EHR expert. Mike is the founder of both Dental Group Partners and DentalSoftwareAdvisor.com, and he is the dental software editor for Dental Products Report. In this episode, we welcome Mike back to the program to discuss the growing need for interoperability between dental and medical management systems. Mike shares the dual need he sees for software to strengthen a dental program’s clinical operations...

Duration:00:33:55

Patient Relationship Management

10/12/2021
A conversation with Dimitri Rabinovich. Dimitri is a Senior Product Manager for Henry Schein One who focuses on patient relationship management (PRM) and patient demand generation. Before joining Henry Schein One, he was an operations manager and a management consultant for several dental and medical practices in Washington State. With a background in health care and business management, Dimitri brings decades of experience to our conversation on PRM. In this episode we ask - 02:30 What...

Duration:00:28:06

Improving Insurance Management

9/14/2021
A conversation with Teresa Duncan, MS. Teresa is an author, speaker and consultant with over 20 years in dental. Her regular podcasts “Nobody Told Me That!” and “Chew on This” are helpful resources for dental leaders. In this podcast, Teresa shares insights into how dental leaders can get the most from their managers and staff. She also discusses how improving revenue cycle management and insurance workflows can benefit patients while improving the bottom line. In this episode we ask -...

Duration:00:28:43

Increasing Access to Oral Care

8/10/2021
A discussion with Dr. Ethan Kerns, Chief Dental Officer for Salud Family Health Centers, which is the state of Colorado’s largest dental department in a Federally Qualified Health Center (FQHC). Dr. Kerns is also President-Elect for NNOHA, the National Network for Oral Health Access. In this episode, Dr. Kerns offers insights into how dental programs like his can make improvements within their FQHC to significantly benefit both providers and patients. He also discusses the work that NNOHA is...

Duration:00:25:25

Establishing Effective Dental Workflows

7/13/2021
A conversation with Jamie Westfall, Henry Schein One. Jamie brings over ten years of experience as a Certified Trainer with a proven record of helping dental teams experience success. In this episode, she shares her expert insights into how dental programs can apply best practices across locations through their organizational workflows, and how making workflow improvements can positively impact overall patient outcomes. In this episode we ask - 01:49 What dental industry hot topics are you...

Duration:00:30:09

Teledentistry

6/8/2021
A discussion with Michelle Strange, MSDH, RDH. Michelle has over 20 years of experience in numerous roles in dentistry. She is the cofounder of the popular podcast, A Tale of Two Hygienists; cofounder of both Level Up Infection Prevention and TriviaDent; and the client success manager for MouthWatch. And she still finds time to work as a practicing dental hygienist! In this episode, she shares her expert insights into best practices in the use of teledentistry in improving overall patient...

Duration:00:32:52

Technology Insights for the Successful Practice

5/11/2021
A discussion with Thomas Barberio. Tom brings over 18 years of experience delivering technology solutions in variety of industries, including dental. He currently holds CIO, consultant and advisory board positions with many large DSOs. During our conversation, he offers valuable advice for practices around industry trends in artificial intelligence, analytics and technology integration. He also shares insights into centralization best practices and where dental practices should be investing...

Duration:00:36:01

Electronic Prescriptions

4/13/2021
A conversation with Jill Helm, Pharm.D., VP, Solution Management and Helena Molyneux, client account manager with Veradigm, an Allscripts company. Jill and Helena bring years of experience in electronic prescriptions. Throughout the podcast they share valuable insights into prescription trends within the dental industry, including recent and upcoming state mandates. They also share details on how ePrescriptions can add value to practices while benefiting both patients and providers. In this...

Duration:00:32:25

The Metrics That Matter

3/9/2021
A conversation with Vincent Cardillo, President & CEO of Maeva Dental Advisors. As a proven industry leader with wide-ranging experience leading dental service organizations (DSOs), Vin joins the Dental Deep Dive to discuss the benefits and challenges of using metrics in the dental practice. He shares insights into using metrics that fit your practice goals while moving you from sustainability to profitable growth. In this episode we ask - 05:19 What advice do you have for practices that...

Duration:00:28:34

Developing Meaningful SOPs

2/9/2021
A conversation with Karina Santos, Strategic Customer Success Manager with Henry Schein One. With more than 25 years of practice management experience, Karina works closely with dental executive teams to transform their digital workflows and improve their profitability. In this episode, Karina shares her expert insights into the use of Standard Operating Procedures (SOPs) for dental practices and gives examples of how SOPs can improve efficiency within any organization. In this episode we...

Duration:00:28:13

Impacting Financial Sustainability

1/12/2021
A conversation with Andrea Dickhaut, RDH, BSDH, MHA. Currently the Program Manager & Senior Dental Operations Consultant with D4 Practice Management, Andrea has a wealth of experience in the dental industry across multiple organization types. She shares insights into what dental programs can do to overcome common challenges. She also discusses what they can focus on incrementally to make sustainable improvements within their organizations. In this episode we ask - 02:19 What do you see...

Duration:00:23:05

Financial Trends in Dentistry

12/8/2020
A conversation with Mike White, CPA, Principal with CLA (CliftonLarsonAllen LLP). Mike shares expert insights into best practices for dental organizations that are looking to take the right steps to improve their financial positioning in a challenging market. We talk about current industry trends as well as recommended financial strategies to consider as we head into 2021. In this episode we ask - 03:10 What are the three most important industry trends that you are tracking right now? -...

Duration:00:29:36

Patient Clinical Readiness

11/10/2020
A conversation with Jessica Napiza, software training manager with Henry Schein One. Jessica returns to talk more about best practices in patient workflows, specifically in the area of patient clinical readiness. In this episode we ask - 02:18 What is clinical readiness for patients? - 10:20 When evaluating a treatment plan strategy, what might a practice overlook? - 15:01 What patient clinical readiness best practices should practices be doing now? - 18:50 How have you seen dental...

Duration:00:27:52

Best Practices for Staff Onboarding

10/13/2020
A discussion with Jamie Westfall, a certified trainer with Henry Schein One. Jamie offers insights into best practices for onboarding of new dental staff. She shares details on what practices can focus on now to help improve staff retention, job satisfaction and understanding of their role within the organization. In this episode we ask - 01:46 What areas are most often overlooked when it comes to onboarding staff? - 05:55 What are the best ways to communicate the overall goals of the...

Duration:00:32:46

Learning from DSOs

9/8/2020
A discussion with Kim Larson and Bill Neumann of Group Dentistry Now, a leading source for DSO and group dental practice news. Kim and Bill share what they are seeing in the DSO industry, how the industry is evolving and what other types of dental organizations can learn from DSOs. In this episode we ask - 04:14 Why has the DSO industry been so dynamic and quickly evolving? - 07:44 What trends do you see happening right now with group practices? - 10:58 What challenges are group...

Duration:00:28:39

Revenue Cycle Management (RCM) Strategies

8/11/2020
A conversation with Gina Cancilla, RCM manager with The Smilist, a growing DSO operating in the New York and New Jersey areas. Gina shares her experiences of over 10 years of managing revenue cycle management for medical and dental organizations. In this episode we ask - 03:46 How is the current climate affecting you as a DSO? - 05:27 What is the biggest RCM challenge the practice facing? - 09:20 What has been working with your RCM, and where are you seeing successes? - 10:37 What are...

Duration:00:25:12

Patient Financial Readiness

7/14/2020
A conversation with Jessica Napiza, software training manager with Henry Schein One. Jessica shares a variety of best practices for patient financial readiness. In this episode we ask - 02:53 What is patient financial readiness and how can it benefit practices? - 07:07 What are the key components of financial readiness and what does it do for patients? - 13:50 How can practices implement these practices in the most efficient ways? - 18:23 What can dental organizations do today to start...

Duration:00:24:34

Interoperability

6/9/2020
Part 2 of our conversation with Mike Uretz, founder of DentalSoftwareAdvisor.com and dental software editor for Dental Products Report. Mike talks about what interoperability is and how its importance is increasing in dentistry as it applies to continuity of care for patients. In this episode we ask - 04:28 What is interoperability? - 06:44 How can interoperability improve continuity of care for patients? - 08:43 What benefits can interoperability provide as it applies to COVID-19? -...

Duration:00:36:54

Dental EHRs

5/12/2020
Part 1 of an in-depth conversation with national EHR expert Mike Uretz. Mike is the founder of DentalSoftwareAdvisor.com and dental software editor for Dental Products Report. In this episode Mike discusses Dental Electronic Health Records and standardization in multilocation practices. The discussion focuses on how EHRs benefit the practice and the patient. In this episode we ask - 03:08 What is a dental EHR? - 05:31 What benefits can a true dental EHR have for a multisite dental...

Duration:00:32:16

Focusing on Better Outcomes for Patients

4/14/2020
A conversation with Andrea Hight, former dental director and former national director of community health for Henry Schein. Andrea shares insights into oral health issues as part of overall health and discusses where dental care fits in the patient-centered medical home and creating overall healthier patients. In this episode we ask - 04:54 What struggles are public health organizations dealing with right now? - 09:02 What opportunities are there for community health centers in 2020? -...

Duration:00:34:02