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I.T. Overdrive

Technology Podcasts

I.T. Overdrive focuses on insights, strategies, and current information technology systems and tools which help small to medium-sized business avoid IT nightmares, solve confusing problems, and gives them peace of mind. Are you struggling with your office I.T.? You got into business to do what you love, not hassle with networks and failing PCs. Stop letting I.T. make you frustrated and overwhelmed. Is your data safe? Most businesses don't know if they are secure or not. A data breach is always very expensive. Is your network not working for you? The fix could be simple. How old is that server you've got in the closet? Upgrading isn't as expensive as you think. A lot rides on your I.T. Employees report being happier and getting more work completed when they're not wrestling with I.T. issues. Downtime is costing you real money and productivity. Is your data safe? Gain peace of mind when you know it is secure. Each episode of I.T. Overdrive features informative tips and current best practices provided by Kellly Herrod, a veteran I.T. expert and founder of Herrod Technology. Kelly maps out successful I.T. strategies that leave business owners and office managers going to work not thinking about I.T. We want to keep it that way. We believe that I.T. should just work, so that you can be successful at business. For notes and more episodes, go to ITOverdrivePodcast.com.

Location:

United States

Description:

I.T. Overdrive focuses on insights, strategies, and current information technology systems and tools which help small to medium-sized business avoid IT nightmares, solve confusing problems, and gives them peace of mind. Are you struggling with your office I.T.? You got into business to do what you love, not hassle with networks and failing PCs. Stop letting I.T. make you frustrated and overwhelmed. Is your data safe? Most businesses don't know if they are secure or not. A data breach is always very expensive. Is your network not working for you? The fix could be simple. How old is that server you've got in the closet? Upgrading isn't as expensive as you think. A lot rides on your I.T. Employees report being happier and getting more work completed when they're not wrestling with I.T. issues. Downtime is costing you real money and productivity. Is your data safe? Gain peace of mind when you know it is secure. Each episode of I.T. Overdrive features informative tips and current best practices provided by Kellly Herrod, a veteran I.T. expert and founder of Herrod Technology. Kelly maps out successful I.T. strategies that leave business owners and office managers going to work not thinking about I.T. We want to keep it that way. We believe that I.T. should just work, so that you can be successful at business. For notes and more episodes, go to ITOverdrivePodcast.com.

Language:

English


Episodes

Having A Great Relationship With Our Customers Is Key

9/15/2021
I can't remember any meeting I've ever sat in with a potential client who asks us about our certifications. Most of our clients don't even know what those certifications are, or what's required to get that certification, and how it applies to them. When I was at EDS, yes. I had to get certified on certain things, you had to have specific certifications to move into different groups, to be able to do different things because they were so specialized in what they did. You don't see a lot of...

Duration:00:08:29

Multifactor Authentication Could Save Your Bacon

9/8/2021
Two-factor authentication or multifactor authentication is making a huge push over the past couple of years, but it's been around for a while. The reason it's making such a big push here lately is because Microsoft is starting to push that out to their Office 365 systems, which all of our clients use. A lot of businesses use it at all different sizes. All the school districts use it. It's a big player in the industry, and they're not requiring it yet, but they're highly suggesting it. And...

Duration:00:06:34

Do Your Laptops Have Encryption Enabled? They Should!

8/31/2021
Your phone and tablets, those are a little easier to secure in that most people either have a pass code or face ID or fingerprint identification. That's pretty secure. That's about as secure as it can get out there. You can do face ID on your laptop with Windows now, and the same with Mac. They have a face facial recognition login, always great to activate if you have that option. Another great thing to do with your laptop is to turn on full disk encryption. On a Mac it's easy. It's in...

Duration:00:04:46

Password Best Practices for Ultimate Security from Hackers

8/24/2021
When it comes to passwords, there's some pretty hard and fast rules on what you should and shouldn't use as far as length of password and types of characters. What I like to tell people, and what even a lot of our business clients have started doing, is use a Password Manager. I've been using one personally for years. I think most, if not all of our staff uses one, and we have a lot of clients we've started setting these up for as well. The great thing about it is, it will store all of your...

Duration:00:06:48

Are You Updating Your Hardware and Firmware? You Should Be!

8/17/2021
The hardware you use your for businesses, a router and a firewall, switches, wireless equipment, all of this, even though it's hardware it also requires updating to keep security. Typically, for your computer, you have updates for hardware, but other hardware network pieces like printers fall into this category. This is what's called a firmware update. And the difference is firmware is software that firmware actually resides on a chip, on a silicon processor of some sort within the hardware....

Duration:00:05:37

How to Back Up Your Server and Computer System

8/10/2021
When it comes to backups, there are many methods out there, all at different price levels. We typically cloud our clients typically employ one of three methods. The first one, is kind of the old tried and true method. You can buy a couple of external little portable, external hard drives, and plug them into your server. We run a little backup system software that backs up to these external hard drives, and you can swap them out typically once a week and put them in a fireproof safe or take...

Duration:00:10:25

The $140,000 Phishing Trip (Almost!)

8/3/2021
Earlier this week we had a client who got phished. They received an email, and it looks like it's from one of their officers in the company. And the interesting thing was they had been emailing with this officer about a particular product sale they were working on with a client and the officer emailed the salesperson and said, "Hey, this client's agreed to buy." "Please send them wiring instructions so that they can send over money to purchase our product. And here are the wiring...

Duration:00:06:28

Are You Secure and Up To Date? There's A Good Chance You Aren't

7/27/2021
A lot of people think their computer is secure, they may have a firewall and antivirus software loaded. But really the big key here is that Microsoft releases security updates for Windows, for all of the operating systems, including servers, once a week. And even though you may have great antivirus software, you may have a great spam filter, you may have a great firewall, but if you're not keeping your updates on your computer, it's still very vulnerable. They push those updates out for a...

Duration:00:04:11

Good Judgment Comes from Experience; Experience Comes from Bad Judgment

7/21/2021
Obviously we made plenty of mistakes as I'm sure any business, trial by fire learning. The technical side tends to be the easy part, it's running the business that tends to be the more difficult part, especially for us tech types. We just want to get in and play with computers. Today I'm sharing a story of a mistake I made early on in my business. Basically, with I.T. stuff, Murphy's Law seems to prevail. You know, "If it can go wrong, it will." And because of this, we have learned to budget...

Duration:00:06:23

How Did That Happen? An I.T. Business Startup Story

7/13/2021
I didn't start off as a computer guy, in fact, I was working in accounting and financial services. Today I share the story of how I fell into I.T. management. Or rather how I was invited into the position because, well, I was young and knew how to re-boot a computer when my co-workers were having issues. And later I was let go from my full-time I.T. position by my longtime friend and client who now says he started Herrod Technology, because I had no choice but to dive into the business and...

Duration:00:11:39

Ransomware Revisited - It's Not a Matter of If, But When

7/6/2021
Ransomware is back in the news. Over the July 4 holiday weekend, small businesses around the world were targeted by hackers demanding ransoms. These supermarkets, schools, libraries, and dentists were unfortunately vulnerable to an attack such as this, which is more common than you would imagine. And this case shows these are skilled, persistent and determined criminals. In today's episode I recall another ransomware attack and answer a couple of key questions that may be going through your...

Duration:00:04:40

True Hacker Story - A Ransomware Experience You Want to Avoid

6/29/2021
Network security is currently a hot topic, but it's always been big with us. Hackers are always working to find new ways to pry their way into business networks, unfortunately. And their goals are usually nefarious. Lately we've heard some high profile stories involving ransoms demanded from hackers using ransomware, which will lock your files until you pay up. We certainly have solutions and systems for keeping these bad actors out, but we also have some experience getting access back after...

Duration:00:11:09

I.T. Security Concerns - They're Real, They're Here, Where Do You Start?

6/22/2021
Obviously the big one right now is security. We're big on that. We like to come in and the first thing we do for new clients, even existing clients, we will run a full security assessment against their network. It goes out crawls through the entire network, hits every single device, does an in-depth review, and spits out a report. It takes about 48 hours so it's extremely in depth. It's a long report we go through and pare it down, parse it out, pull out the things that are important, the...

Duration:00:04:52

Tackling I.T. Issues On Your Own Can Cost You More Than You Save

6/17/2021
We have a few clients that like to think of themselves as technically inclined, they like to tinker. They sometimes think they know that they know how to tackle their technology because they set their kids X-Box up on their wifi network at their house over Christmas. Then they try to take that and apply that to their business. They get into it and find out, oh, this is not my home router and this is not the X-Box with the nice big screen and the controller. I can just pick my preferences out...

Duration:00:03:49

I.T. Outsourced Services, Are They Worth It? It's a Relationship, Not A Business Contract.

6/8/2021
Are you getting your money's worth from the I.T. guy you hired? You brought him in, you can see him every day. You see him at eight and leaving at five and know he's here, which means he has to be doing something, right? Once you factor in salary, benefits, vacation time, and everything that goes along with hiring someone, is it worth it? And you also have to remember that person can also leave at any time. (And technology guys are notorious for job hopping.) With an outsource provider, you...

Duration:00:05:16

Avoid Headaches and Solve Your I.T. Problems - Welcome to I.T. Overdrive

5/11/2021
Kicking off I.T. Overdrive where you can learn how to solve and prevent I.T. nightmares today, welcome! Host Kelly Herrod gives some background to Herrod Technology, the company he started 20 years ago to help small and medium-sized businesses with outsourced I.T services. Many smaller companies cannot afford to have a full-time I.T. person on staff, and they also cannot afford to be down because of technology or computer issues. And even if you're big enough to have an I.T. person on staff,...

Duration:00:07:08