Amazing Apps - learn how to build agile Dynamics 365 and Power Platform business apps using Scrum-logo

Amazing Apps - learn how to build agile Dynamics 365 and Power Platform business apps using Scrum

Technology Podcasts

Amazing Apps is for Microsoft Dynamics 365 and Power Platform builders who want to use the Scrum framework to build amazing business apps that everyone will love. The podcast is hosted by Microsoft MVP, Neil Benson, and produced by Customery. [Dynamics365, D365, Power Apps, PowerApps, Power Pages, Power Apps Portals, Power Automate, Flow, Power Virtual Agents, PVA, PowerBI]

Location:

Australia

Description:

Amazing Apps is for Microsoft Dynamics 365 and Power Platform builders who want to use the Scrum framework to build amazing business apps that everyone will love. The podcast is hosted by Microsoft MVP, Neil Benson, and produced by Customery. [Dynamics365, D365, Power Apps, PowerApps, Power Pages, Power Apps Portals, Power Automate, Flow, Power Virtual Agents, PVA, PowerBI]

Twitter:

@customery

Language:

English


Episodes

The Power of Learning Through Experiments in Power Apps Development

2/26/2024
#154. Neil Benson takes us on a journey of learning through experimentation. Starting with the historical origins of smallpox inoculation, Neil discusses the importance of conducting experiments to drive innovation and problem-solving. Sharing personal experiences from his biochemistry studies to his current work in building applications with Power Platform and Dynamics 365, Neil emphasizes the value of agile software development and the significance of learning through short bursts of experimentation. He provides insights into real-world experiments with AI Builder and form processing models, highlighting the impact of these experiments on improving business processes. Neil also shares his experimentation with AI features in his own content creation and business operations, encouraging listeners to embrace the mindset of a scientist and continue experimenting. So, tune in to explore the power of learning through experiments and discover how it can accelerate your own journey in building amazing apps. Free Workshop: 3 Secrets to Building Business Apps with Scrum Join this free interactive workshop to discover the three secrets to successfully using Scrum to build agile apps so you can deliver projects faster, under budget, have more fun, and get promoted. https://customery.com/3secrets Mentioned in this episode: Subscribe to my new Estimating Business Apps podcast mini-series Estimating Business Apps is a five-part podcast that will help you quickly, accurately and confidently estimate complex Power Platform and Dynamics 365 apps in minutes. Listen now: https://estimating-business-apps.captivate.fm/listen

Duration:00:14:09

Should .NET Developers Stick or Switch to Power Platform?

1/8/2024
#153. Neil Benson is joined by Keith Atherton, a proper pro developer. Keith shares his journey from developing custom apps using .NET, C# and SQL Server to embracing and mastering the development of enterprise business applications using the Power Platform. Keith Atherton https://www.linkedin.com/in/keith-atherton/https://www.keithatherton.com/https://onairinthecloud.com/ Resources https://www.linkedin.com/learning/instructors/keith-athertonhttps://learn.microsoft.com/en-us/training/paths/power-plat-fundamentals/https://learn.microsoft.com/en-us/power-platform/guidance/architecture/real-world-examples/overview Support the show CONNECT 🌏 Amazing Apps website 🟦 Customery on LinkedIn 🟦 Neil Benson on LinkedIn MY ONLINE COURSES πŸš€ Agile Foundations for Microsoft Business Apps πŸ‰ Scrum for Microsoft Business Apps πŸ“ Estimating Business Apps Keep experimenting πŸ§ͺ -Neil Mentioned in this episode: Subscribe to my new Estimating Business Apps podcast mini-series Estimating Business Apps is a five-part podcast that will help you quickly, accurately and confidently estimate

Duration:00:28:07

Unpacking User Stories and Backlog Refinement with Dani Kahil

11/6/2023
#152. Host Neil Benson is joined by the talented Dani Kahil for an insightful discussion on managing backlogs and enhancing user stories in Azure DevOps and Jira. Neil shares his experiences with Jira, highlighting some configuration challenges, while Dani expresses a strong preference for Azure DevOps. They dive into the hierarchy of backlog items, including epics, features, user stories, and tasks, and explore different approaches to tracking progress on a Kanban board. Throughout their conversation, Neil and Dani discuss the importance of refining user stories, enriching them with acceptance criteria, and prioritising features based on their value to the team or users. They also touch on the significance of releasing value quickly and iterating on functionality. Join us for an engaging conversation packed with practical insights and tips for efficient backlog management. Let's get started! Dani Kahil on LinkedIn: https://www.linkedin.com/in/danikahil/ Dani's blog: https://danikahil.com Kahil Consulting: https://kahilconsulting.com/ Support the show CONNECT 🌏 Amazing Apps website 🟦 Customery on LinkedIn 🟦 Neil Benson on LinkedIn MY ONLINE COURSES πŸš€ Agile Foundations for Microsoft Business Apps πŸ‰ Scrum for Microsoft Business Apps πŸ“ Estimating Business Apps Keep experimenting πŸ§ͺ -Neil Mentioned in this episode: Subscribe to my new Estimating Business Apps podcast mini-series Estimating Business Apps is a five-part podcast that will help you quickly, accurately and confidently estimate complex Power Platform and Dynamics 365 apps in minutes. Listen now: https://estimating-business-apps.captivate.fm/listen

Duration:00:48:07

Super CRM: a case study

10/2/2023
#151. Amazing Apps host, Neil Benson, dives into a case study from one of his team's own projects: "Member Super", a financial services organisation in Australia. With over a million members, they needed a CRM application that could handle their complex stakeholder relationships and provide exceptional service to their customers. Member Super's existing CRM app was limiting their capabilities and hindering their goal of achieving a single view of their customers. So, they made the decision to take control and build their own CRM application. Superware partnered with them to make it happen, and the results were nothing short of AMAZING! RESOURCES Superware.ai website: https://superware.ai Superware on LinkedIn: https://www.linkedin.com/company/superware-ai Support the showCONNECT 🌏 Amazing Apps website 🟦 Customery on LinkedIn 🟦 Neil Benson on LinkedIn MY ONLINE COURSES πŸš€ Agile Foundations for Microsoft Business Apps πŸ‰ Scrum for Microsoft Business Apps πŸ“ Estimating Business Apps Keep experimenting πŸ§ͺ -Neil Mentioned in this episode: Subscribe to my new Estimating Business Apps podcast mini-series Estimating Business Apps is a five-part podcast that will help you quickly, accurately and confidently estimate complex Power Platform and Dynamics 365 apps in minutes. Listen now: https://estimating-business-apps.captivate.fm/listen

Duration:00:19:09

A Big Bang? Going Live with Dynamics 365 or Power Platform with Andrew Bibby

9/19/2023
#150. What does it take to have a successful go live event for your Dynamics 365 or Power Platform application. Neil Benson sat down with Andrew Bibby, a seasoned expert in Microsoft Dynamics 365 and Power Platform business applications. In this episode, Andrew shares his insights on the crucial process of preparing for and executing a successful go live. From addressing technical difficulties to promoting user adoption and measuring success, Andrew sheds light on the often-overlooked aspects of post-delivery project management. He also discusses the importance of training, involving change champions, and effective communication in ensuring a smooth transition. Don't miss this informative episode filled with practical tips for achieving a seamless go-live and maximizing return on investment! RESOURCES Andrew Bibby on LinkedInhttps://www.linkedin.com/in/andrewbibby/Proximo3 on LinkedInhttps://www.linkedin.com/company/proximo3/Proximo3 websitehttps://proximo3.com/Nordic Summit:https://nordicsummit.info/South Coast Summit:https://www.southcoastsummit.com/ TIMESTAMPS 03:26 Phased go-live events for Dynamics 365 06:06 Effort in successful go-live leads to happiness 08:34 Preparation and rehearsal lead to a successful go-live 12:39 Prepare and do steps before go-live 15:36 Early user involvement is vital for successful projects 21:17 Insufficient thought put into IT project training 25:45 Change management ensures successful projects and user adoption 30:07 Change management enhances project success and communication 33:02 Choosing a go-live day 38:20 Metrics, monitoring, and justification are crucial 42:30 The importance of getting across your message, and change management Support the showCONNECT 🌏 Amazing Apps website 🟦 Customery on LinkedIn 🟦 Neil Benson on LinkedIn MY ONLINE COURSES πŸš€ Agile Foundations for Microsoft Business Apps πŸ‰ Scrum for Microsoft Business Apps πŸ“ Estimating Business Apps Keep experimenting πŸ§ͺ -Neil Mentioned in this episode: Subscribe to my new Estimating Business Apps podcast mini-series Estimating Business Apps is a five-part podcast that will help you quickly, accurately and confidently estimate complex Power Platform and Dynamics 365 apps in minutes. Listen now: https://estimating-business-apps.captivate.fm/listen

Duration:00:45:25

Breaking Free from the Tyranny of the Deliverable with Andrew Welch

9/6/2023
#149. Andrew Welch is the Chief Technology Officer at HSO. Andrew is an expert in IT strategy and has a wealth of experience advising customers on their big strategic technology decisions. He is also an author, Microsoft MVP, and a regular presenter at conferences. Joining us today, Andrew shares valuable insights on the importance of IT leadership, cloud ecosystems, data platforms, artificial intelligence, and the future of innovation in technology. We dive into the concept of the "Tyranny of the Deliverable" and how it relates to IT organizations organizing themselves into technology-focused teams. Andrew also discusses the need for a holistic approach to digital transformation and the role of a cloud strategist in piecing together various technical components to drive business value. If you're an IT leader, architect, or consultant, this episode is packed with valuable perspectives and tips from Andrew Welch. Don't miss it! TIMESTAMPS 02:09 Importance of CIOs leading technology ecosystem integration. 04:48 Enterprise architects focus on specific workloads. Another architect, a cloud strategist, is needed for building capabilities and driving business value. 07:55 Microsoft's platform is versatile for mix and match. 11:11 Lunch with Ana Demeny, discussing Microsoft versus Google. 16:09 AI investment: data consolidation for value-delivery. 20:26 Tyranny of the deliverable: siloed teams, wrong solutions, budget incentives, counterproductive. Solution: subscription as a service model. Move away from hourly charges and fixed scopes. 24:55 Andrew presenting 5 strategies at Nordic Summit. RESOURCES Andrew Welch on LinkedIn: https://www.linkedin.com/in/andrewdwelch Andrew's blog: CloudLight.House: https://CloudLight.house Dynamics 365 and Power Platform UK User Groups: https://d365ppug.com Nordic Summit, 23 September 2023: https://nordicsummit.info Foreceworks Services-as-a-Subscription: https://forceworks.com/the-works-from-forceworks Support the showCONNECT 🌏 Amazing Apps website 🟦 Customery on LinkedIn 🟦 Neil Benson on LinkedIn MY ONLINE COURSES πŸš€ Agile Foundations for Microsoft Business Apps πŸ‰ Scrum for Microsoft Business Apps πŸ“ Estimating Business Apps Keep experimenting πŸ§ͺ -Neil

Duration:00:25:54

Amazing CRM & ERP Apps in Manufacturing with Shawn Tabor

8/21/2023
#148. Get ready for another captivating episode of Amazing Apps! In this episode, Neil Benson engages Shawn Tabor, Director of Consulting Services at Hitachi Solutions, in an insightful conversation about the dynamic realm of Microsoft Business Applications and its role in the manufacturing and service industries. Explore Hitachi's product landscape, investment strategies, and the art of identifying patterns to create accelerators for efficient project estimations. Discover Shawn's podcasting journey, collection hobbies, and upcoming conference plans. Timestamps 05:40 Improving customer experience for manufacturers 07:36 The power of strategic planning 09:56 The challenge of implementing Microsoft ecosystem 10:59 Microsoft investment strategies 14:06 Simplifying field service applications 15:07 Streamlining field service 20:59 Significant implementations across manufacturing, services, and healthcare 21:37 Integration challenges in the field service business 23:34 Power Platform innovations 24:55 Agile methodology RESOURCES Shawn Tabor on LinkedInHitachi Solutions websiteCommunity Summit NA Support the showCONNECT 🌏 Amazing Apps website 🟦 Customery on LinkedIn 🟦 Neil Benson on LinkedIn MY ONLINE COURSES πŸš€ Agile Foundations for Microsoft Business Apps πŸ‰ Scrum for Microsoft Business Apps πŸ“ Estimating Business Apps Keep experimenting πŸ§ͺ -Neil Mentioned in this episode: Subscribe to my new Estimating Business Apps podcast mini-series Estimating Business Apps is a five-part podcast that will help you quickly, accurately and confidently estimate complex Power Platform and Dynamics 365 apps in minutes. Listen now: https://estimating-business-apps.captivate.fm/listen

Duration:00:32:30

Power Platform pipelines or Azure DevOps pipelines for ALM? with Benedikt Bergmann

8/21/2023
#147. When should you use Power Platform pipelines and when should you use Azure DevOps pipelines to deploy your Power Platform or Dynamics 365 applications? That's the question that Benedikt Bergmann answers in this episode of Amazing Apps. Benedikt is a Power Platform consultant known for his expertise in Application Lifecycle Management (ALM). Neil and Benedikt delve into the world of ALM, discussing its importance for small and enterprise teams alike. From tools and environments to testing and components outside of solutions. Whether you're a low code app builder or part of a large development team, this episode has something for everyone. Join us as we explore the intricacies of ALM and discover how to deploy and maintain applications in a secure, efficient, and repeatable manner. Register for Benedikt's ALM Training Course Resources Overview of Power Platform pipelines More power with pipelines in Power Platform EasyRepro test framework Playwright test framework Power Platform server on Discord Connect with Benedikt Benedikt on LinkedIn Benedikt on GitHub Benedikt on TwitterBenedikt on Twitter Support the showCONNECT 🌏 Amazing Apps website 🟦 Customery on LinkedIn 🟦 Neil Benson on LinkedIn MY ONLINE COURSES πŸš€ Agile Foundations for Microsoft Business Apps πŸ‰ Scrum for Microsoft Business Apps πŸ“ Estimating Business Apps Keep experimenting πŸ§ͺ -Neil

Duration:00:33:59

Can you really gain competitive advantage with Dynamics 365? with Martin Hinshelwood

8/1/2023
#146. In this episode, we're thrilled to have Martin Hinshelwood from naked Agility join host, Neil Benson. Martin shares his perspectives on improving the success of agile engagements through the role of a consulting product owner, and why you should build your own business applications rather than buy Dynamics 365 if you're looking for competitive advantage. Hit the play button and dive into this insightful conversation between Neil and Martin! Timestamps 02:46 The importance of unique capabilities in a competitive market 06:09 The power of vertical integration 11:58 Outsourcing core business practices 16:37 Risks and rewards in business 21:02 The incompetence of business 31:38 The role of a consulting product owner 33:44 The role of a scrum master in the professional services world 36:56 Using APIs to drive innovation RESOURCES Martin Hinshelwood on LinkedInMartin Hinshelwood on Twitternaked Agility websitenaked Agility on Twitter Support the showCONNECT 🌏 Amazing Apps website 🟦 Customery on LinkedIn 🟦 Neil Benson on LinkedIn MY ONLINE COURSES πŸš€ Agile Foundations for Microsoft Business Apps πŸ‰ Scrum for Microsoft Business Apps πŸ“ Estimating Business Apps Keep experimenting πŸ§ͺ -Neil

Duration:00:42:12

Chris Huntingford Doesn't Believe in Citizen Developers

7/19/2023
#145. We're back with another incredible episode of Amazing Apps, and this time we have an amazing guest on board. Neil Benson is joined by the Low Code Lead & Platform Evangelist at ANS Group, Chris Huntingford. Chris spills the beans on citizen developers, he talks about the concept of ecosystem enablement, the potential of low code platforms, the importance of enabling everyone to build apps and flows, hackathons, and more. Hit the play button and dive into this insightful conversation between Neil and Chris! TIMESTAMPS 00:03:39 The importance of citizen developers 00:07:24 The power of fusion teams 00:09:09 Building skills with hands-on experience 00:13:30 All about hackathons 00:16:38 The importance of ecosystem enablements 00:18:16 The importance of people in digital transformation 00:20:31 Customer shift in app development 00:22:09 The future of Dynamics and Power Platform 00:26:07 What it’s like to work for Microsoft or a partner 00:32:13 The impact of timing on conference attendance 00:34:00 Tips for effective learning and building solutions with Dataverse RESOURCES Chris Huntingford on LinkedInChris Huntingford on YouTubeThat Platform Guy on TwitterANS Group on LinkedIn Support the showCONNECT 🌏 Amazing Apps website 🟦 Customery on LinkedIn 🟦 Neil Benson on LinkedIn MY ONLINE COURSES πŸš€ Agile Foundations for Microsoft Business Apps πŸ‰ Scrum for Microsoft Business Apps πŸ“ Estimating Business Apps Keep experimenting πŸ§ͺ -Neil

Duration:00:38:38

Joining an existing team as a new scrum master with Matthew Venamore

7/5/2023
#144. Neil Benson is joined by Matthew Venamore, a scrum master with extensive experience coaching Dynamics 365 teams. Matthew shares valuable insights into the challenges faced by new scrum masters when joining existing teams and emphasizes the importance of empowering the team. He advises taking a standoffish stance initially, observing the team and their work before making any changes or adding value. Matthew shares his personal journey, starting as a software delivery manager and eventually becoming a scrum master. He highlights the importance of coaching and guiding a team towards self-management and offers insights into handling various challenges, such as developers working on product backlog items that are not ready. He discusses the benefits and potential drawbacks of having a definition of done and a definition of ready, emphasizing the need for flexibility and open discussions within the team. Tune in to this enlightening episode of Amazing Apps podcast as Matthew Venamore provides valuable insights and practical advice for both new and experienced scrum masters, shedding light on the importance of empowerment, simplicity, and continuous improvement within agile teams. Matthew Venamore Matthew Venamore on LinkedIn Resources Amazing Apps 45: Live inside my Daily Scrum Scrum Guide Support the showCONNECT 🌏 Amazing Apps website 🟦 Customery on LinkedIn 🟦 Neil Benson on LinkedIn MY ONLINE COURSES πŸš€ Agile Foundations for Microsoft Business Apps πŸ‰ Scrum for Microsoft Business Apps πŸ“ Estimating Business Apps Keep experimenting πŸ§ͺ -Neil

Duration:00:36:37

Who do we need in our Business Apps team?

6/23/2023
#143. On this episode of Amazing Apps, we discuss resourcing agile teams using the Scrum framework. Neil Benson talks about who we should have on our teams as product owner, developers and scrum master. Should Microsoft partners offer to provide a consultant for every role on the team? Listen in to find out. Timestamps (02:04) Product owner maximizes value, sets goals. (03:02) Product owner orders backlog, ensures focus. (07:52) From business analyst to product owner. (09:32) Ideal product owners. (14:07) External stakeholders. (16:37) QA pros are devs in Scrum teams. (21:30) Scrum master's role and boundaries in coaching. Support the showCONNECT 🌏 Amazing Apps website 🟦 Customery on LinkedIn 🟦 Neil Benson on LinkedIn MY ONLINE COURSES πŸš€ Agile Foundations for Microsoft Business Apps πŸ‰ Scrum for Microsoft Business Apps πŸ“ Estimating Business Apps Keep experimenting πŸ§ͺ -Neil

Duration:00:24:05

Smaller Teams, Bigger Wins: how to split your enterprise apps teams

6/2/2023
#142. Neil Benson discusses the challenges of organizing a large Scrum team to maximize efficiency. He suggests rotating developers between teams and organizing teams around specific components or external systems they need to integrate with. Neil also recommends self-organizing teams and coaches teams to create their own code of conduct and establish expected behaviors. He shares his experience of organizing teams by components in the past at RACQ and why it wasn't the best approach. Resources Scaling Scrum with Nexus on Scrum.orgRichard Hundhausen, co-creator of Nexus, on Amazing Apps #136 Timestamps (02:52) Large team split into component-based teams for Scrum framework. (04:49) Organizing teams by component creates interdependencies and hinders productivity; a better approach is having a team with all the necessary skills. (08:27) Allowing developers to form their own teams empowers and trusts them to be accountable for their work, rather than having a manager organize teams. (11:16) Amazing Apps Retrospective: behind the scenes. Support the showCONNECT 🌏 Amazing Apps website 🟦 Customery on LinkedIn 🟦 Neil Benson on LinkedIn MY ONLINE COURSES πŸš€ Agile Foundations for Microsoft Business Apps πŸ‰ Scrum for Microsoft Business Apps πŸ“ Estimating Business Apps Keep experimenting πŸ§ͺ -Neil

Duration:00:13:02

Navigating the role of an architect in a Dynamics 365 Scrum team with Allan de Castro

5/19/2023
#141. On this episode of Amazing Apps, podcast host Neil Benson is joined by Allan de Castro, a senior technical consultant for the Power Platform at Avanade France. They discuss their experience applying Scrum to recent projects, including the role of an architect in the Scrum framework. The episode covers key challenges such as the importance of ensuring clarity in the backlog, prioritization of sprints, and addressing technical requirements while focusing on business and added value. [00:06:23] Allan, an architect and technical lead, discusses the challenge of finding their place in a team using the Scrum framework for the first time, and navigating discussions related to technical requirements and architecture while also focusing on business requirements and added value. [00:10:15] Focus on delivering continuous testing value during sprints, even if it means sacrificing some business value. [00:11:56] Agile and Scrum framework used for new project, integrating systems and iterating for development. Customer familiarity with Agile important. [00:13:12] Capture project requirements early to avoid issues in development. [00:16:36] Business analyst helps product owner with basic questions on application building, including object lifecycle. Dynamics 365 provides out-of-the-box features, such as bulk edit mode, without development needed. It can be demonstrated in demo instead of user story. [00:19:10] To successfully execute a Dynamics 365 project using Scrum framework, it is important to ensure technical requirements are included in the backlog and fully estimated. It is also important to train the customer on Dynamics 365 and focus on prioritization during sprints. Custom development must fit into the security models provided by Dynamics. Workshops may be needed to refine new business requirements. [00:24:06] Team delivers daily or every two days into the UAT environment, with testing by a quality insurance person and a dual check by the project owner or business analyst before marking as done. UAT phases were conducted initially, but now testing is continuous without UAT phases. [00:26:13] The architecture and requirements were complicated due to unclear data sources and ongoing system construction. Agile methodology requires clear definitions before development, and cultural differences affect analysis phases. Workshop and design are necessary for identifying potential risks and managing sales territory was a major concern. [00:31:14] Ensure clear backlog, communicate dynamics to team and stakeholders, define sprint process, architect advisory role, avoid influencing sprints. [00:32:34] Dev team used Azure DevOps for backlog management, linking work items to pull requests and builds for easy tracking and communication with end users. They also suggest creating automatic task generation for consistent task patterns. Support the showCONNECT 🌏 Amazing Apps website 🟦 Customery on LinkedIn 🟦 Neil Benson on LinkedIn MY ONLINE COURSES πŸš€ Agile Foundations for Microsoft Business Apps πŸ‰ Scrum for Microsoft Business Apps πŸ“ Estimating Business Apps Keep experimenting πŸ§ͺ -Neil

Duration:00:37:09

Running experiments to build Dynamics 365 and Power Platform apps

4/27/2023
#140. Today, it’s just me, and I’d like to discuss what EMPIRICISM means to teams building complex, enterprise Dynamics 365 and Power Platform applications. In this episode, I’ll break down what empiricism is and its importance in Scrum, provide examples of work that would benefit from an empirical approach, and share insights on how we can use empiricism to build better business apps and improve our processes, tools, and techniques. HIGHLIGHTS RESOURCES What is the Plan-Do-Check-Act (PDCA) Cycle?OODA Look by John Boyd explained: the processGrinding It Out: The Making of McDonald’s by Ray Kroc Green Fluorescent Protein (GFP) in Aquorea VictoriaEmpiricismThe Scientific Method Support the showCONNECT 🌏 Amazing Apps website 🟦 Customery on LinkedIn 🟦 Neil Benson on LinkedIn MY ONLINE COURSES πŸš€ Agile Foundations for Microsoft Business Apps πŸ‰ Scrum for Microsoft Business Apps πŸ“ Estimating Business Apps Keep experimenting πŸ§ͺ -Neil

Duration:00:18:50

Agile Testing for Dynamics 365 with Emma Beckett

3/29/2023
#139. Today’s guest is Emma Beckett, an experienced test professional who runs her own company, Fortitude 17, in London, UK. A professional footballer, Emma pursued a career in software testing, even though her first role in tech was in Desktop Support β€” hardware, not software! As you’ll hear, Emma is a Certified ISTQB Test Consultant and trained in Microsoft Dynamics AX 2012 and Microsoft Dynamics 365 F&SCM, CE, and HR. She is currently training on the Microsoft Dynamics 365 Business Central and Ceridian Dayforce (HCM) solutions. In this episode, Emma shares how she got into software testing and discusses 1) professional testing, 2) how she approaches business application projects, and 3) what testing at large can bring to Dynamics applications. HGHLIGHTS [01:06] How Emma came to open her own testing consultancy [09:01] Emma’s approach to professional testing [12:48] The qualities that Emma looks for in good test professionals [18:09] The relationship between testing and training [20:00] Approaches to acceptance testing that have worked well for Emma [24:25] How Emma approaches other forms of testing on projects [29:43] How Emma deals with testing challenges [32:28] Other solutions that Emma’s consultancy has worked on [34:22] Emma talks about her recently launched podcast RESOURCES Fortitude 17LinkedInthe elbeckio show Support the showCONNECT 🌏 Amazing Apps website 🟦 Customery on LinkedIn 🟦 Neil Benson on LinkedIn MY ONLINE COURSES πŸš€ Agile Foundations for Microsoft Business Apps πŸ‰ Scrum for Microsoft Business Apps πŸ“ Estimating Business Apps Keep experimenting πŸ§ͺ -Neil

Duration:00:40:27

Deep dive into Dynamics 365 Marketing with Malin Martnes

3/21/2023
#138. My guest today is Malin Martnes, a Microsoft MVP and MCT who runs her own company MaCoTra AS in Oslo, Norway. As you’ll hear, Malin doesn’t have any technical background on Dynamics 365 and Power Platform but she focuses on using these systems. In this episode, Malin talks about how she came to be a CRM consultant and set up her own consulting business. With years of experience as a user and trainer of Dynamics 365 and Power Platform, she also discusses the integration of the HR solution with Finance & Operations, tips for deploying Dynamics 365 Marketing, and the events and training sessions she helped organize. Show Highlights Resources MaCoTra ASBecoming a Microsoft Dynamics 365 Marketing Functional ConsultantLinkedInTwitterwebsiteCustomery Academy Support the showCONNECT 🌏 Amazing Apps website 🟦 Customery on LinkedIn 🟦 Neil Benson on LinkedIn MY ONLINE COURSES πŸš€ Agile Foundations for Microsoft Business Apps πŸ‰ Scrum for Microsoft Business Apps πŸ“ Estimating Business Apps Keep experimenting πŸ§ͺ -Neil

Duration:01:46:15

What's Next for Customery Academy?

2/22/2023
137. Customery Academy is my online business through which I coach and train Microsoft customers and partners to build amazing, agile business applications. In this episode, I share a short history of Customery Academy, where it's at today, and my goals for 2023. Halfway through editing the episode, there's a surprise about just how many Customery Academy students have achieved their Professional Scrum Master certification thanks to my son's detective work. Resources Customery AcademyAgile Foundations for Microsoft Business AppsScrum for Microsoft Business AppsWinning Agile ProjectsEstimating Business AppsNew ZenlerAmazing ApplicationsPodpageBonjoroHumanitixStudio1DesignLouise WilliamsKarthik VijaykumarDesign Your ThinkingThe Launch PlanBuyMeACoffeeApple PodcastsSpotifyAmazingApps.ShowCustomerySuperware.ai People mentioned Brian IllandHugues ImbeaultPaula DunlopDani KahilAndrew BibbyHamish SheildScott DurowLisa CrosbieBen InksterNirav MehtaJohn Bordin Support the showCONNECT 🌏 Amazing Apps website 🟦 Customery on LinkedIn 🟦 Neil Benson on LinkedIn MY ONLINE COURSES πŸš€ Agile Foundations for Microsoft Business Apps πŸ‰ Scrum for Microsoft Business Apps πŸ“ Estimating Business Apps...

Duration:00:15:28

Professional Scrum and DevOps with Richard Hundhausen

2/15/2023
136. My guest is Richard Hundhausen, a former Microsoft MVP and Regional Director, Scrum.org Professional Scrum Trainer, and co-creator of the Nexus Scaled Professional Scrum Framework. As you’ll hear, Richard doesn’t have a background in Dynamics 365 or Power Platform, but he’s no stranger to developing apps on Microsoft technology. In this episode, Richard talks about his experience working with Microsoft and how he got started with Scrum. Drawing from his over 30 years of software development experience and over 20 years of training experience, he also discusses the merits of big bang releases versus incremental releases, product thinking versus project thinking, and what’s next with Scrum. Show Highlights Resources AccentientNexus Scaled Professional Scrum FrameworkProfessional Scrum Development with Azure DevOpsLinkedInTwitter"Flaccid Scrum"β€œShould Our Team Use Scrum?β€β€œLarman’s Laws of Organizational Behaviorβ€β€œRole of Manager”"Resurrecting the Much-Maligned Scrum of Scrums""unSAFe at any speed" Support the showCONNECT 🌏 Amazing Apps website 🟦 Customery on LinkedIn 🟦 Neil Benson on LinkedIn MY ONLINE COURSES πŸš€ Agile Foundations for Microsoft Business Apps πŸ‰ Scrum for Microsoft Business Apps πŸ“ Estimating Business Apps Keep experimenting πŸ§ͺ -Neil

Duration:00:52:15

I'm Beginning to Hate Scrum

2/8/2023
#135. Remy is starting to hate Scrum. He thinks we should use Kanban. And get rid of Product Owners. It's a shame, then, that Remy doesn't understand Scrum. And doesn't want to understand Scrum. Don't be like Remy. Resources Kanban GuideProfessional Scrum with Kanban Support the showCONNECT 🌏 Amazing Apps website 🟦 Customery on LinkedIn 🟦 Neil Benson on LinkedIn MY ONLINE COURSES πŸš€ Agile Foundations for Microsoft Business Apps πŸ‰ Scrum for Microsoft Business Apps πŸ“ Estimating Business Apps Keep experimenting πŸ§ͺ -Neil

Duration:00:11:24