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The Salesforce Admin Podcast

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United States

Language:

English


Episodes

Nana Gregg Delivers Innovation at JLL Technology Solutions

9/20/2018
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Today on the Salesforce Admins Podcast we’ve got Nana Gregg, VP Senior Salesforce Administrator at JLL Technology Solutions and Salesforce MVP. She’s the second person featured in our Behind the Customer Stories series for the Admin Keynote at Dreamforce. We’ll find out how she uses Salesforce to drive innovation in every part of her org. Join us as we talk about how her passion for learning grew her career, how she gets other members of her company to see her as more than an IT resource,...

Duration:00:35:21

Carlos Umana Champions Productivity at BMC Software

9/12/2018
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Today on the Salesforce Admins Podcast we chat with Carlos Umana, Principle Business System Analyst at BMC Software, to kick off the Behind the Customer Stories series for the Admin Keynote at Dreamforce. We’ll learn how he champions productivity in his large organization, and how he picked up admin skills from a developer background. Join us as we talk about how using the declarative has helped Carlos create scalable solutions for his large organization, and the secret to collaborating...

Duration:00:26:18

How Matt Vickery Brought Automation to the Washington State Housing & Finance Commission

9/6/2018
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Today on the Salesforce Admins Podcast we’re joined by Matt Vickery, Salesforce Administrator at the Washington State Housing and Finance Commission. We’ll hear how he’s using Salesforce to help get people into homes Join us as we talk about how Matt got into Salesforce, and how it’s simplified and streamlined processes for his team. You should subscribe for the full episode, but here are a few takeaways from our conversation with Matt Vickery. From philosophy professor to public...

Duration:00:25:55

BAM! Be A Multiplier with Leah McGowen-Hare & Chris Duarte

8/30/2018
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Today on the Salesforce Admins Podcast we’ve got Leah McGowen-Hare, Senior Director of Trailblazer Storytelling and Developer Evangelism, and Chris Duarte, VP of Content for Trailhead at Salesforce. We’ll learn about their new program, BAM! (Be A Multiplier), based around learning and sharing learning with others. Join us as we talk about how to give back, what the community has done with the program, and how BAM! makes it easier than ever before the pay it forward. You should subscribe...

Duration:00:17:07

You Have Something to Teach with LeeAnne Rimel

8/23/2018
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Today on the Salesforce Admins Podcast we’re joined by LeeAnne Rimel, Principal Admin Evangelist at Salesforce, to talk about her latest viral tweet: “No matter where you are in your technical skills journey, you have something valuable to share & teach. Get rid of the imposter syndrome that you have to be an ‘expert,’ and find the spaces where it adds value to help others on their trail.” Join us as we talk about sharing your unique perspective and teaching others what you do know both...

Duration:00:24:15

Ask & Listen with Willard Monroe

8/16/2018
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Today on the Salesforce Admins Podcast we’re with Willard Monroe, Industry Solutions Senior Director at Salesforce to hear about his amazing podcast, Ask & Listen. Join us as we talk about the Salesforce internal (for now) podcast that he hosts interviewing different folks who are traditionally underrepresented in the tech industry to find out how they got where they are today. You should subscribe for the full episode, but here are a few takeaways from our conversation with Willard...

Duration:00:19:13

A Platform for Equality with Jimmy Hua

8/8/2018
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Today on the Salesforce Admins Podcast we’re joined by Jimmy Hua, a Lead Member of Technical Staff in Software Engineering at Salesforce, as well as the founder of Asiapacforce. Join us as we talk about how Jimmy’s been able to build an app on the Salesforce platform to help make equality a reality, using what’s already there to make something new. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jimmy Hua. From computer science to...

Duration:00:24:39

A Builder at Heart with David Ries

8/2/2018
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Today on the Salesforce Admins Podcast we’ve got David Ries, Salesforce Administrator at TELUS and Salesforce World Tour Toronto’s golden hoodie winner, to hear his amazing journey through Salesforce. Join us as we talk about how Dave transferred his love of building into a career as a Salesforce Admin with a few important stops working in sales along the way, and how those experiences have helped him create a more effective org. You should subscribe for the full episode, but here are a...

Duration:00:20:07

From Army to Admin with Misty Fierro

7/31/2018
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Today on the Salesforce Admins Podcast we’re talking with Misty Fierro, Senior Salesforce Analyst in Sales Operations and Commercial Analytics at SolarWinds to learn how she overcame the experience barriers that were limiting her career. Join us as we talk about the power of the community, the amazing Vetforce and Merivis organizations, and getting the experience you need to get the job. You should subscribe for the full episode, but here are a few takeaways from our conversation with...

Duration:00:18:48

Voluntold to Lead with Mary Kellum

7/25/2018
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Today on the Salesforce Admins Podcast we’ve got Mary Kellum, Sales and Marketing Technology Manager at AlienVault, to find out how being voluntold has helped her shape her career. Join us as we talk about how members of the community voluntelling Mary to do things she would’ve never tried has helped her to do more than she ever thought possible. You should subscribe for the full episode, but here are a few takeaways from our conversation with Mary Kellum. Getting voluntold into...

Duration:00:17:54

Barb Dietz's Community-Powered Career

7/23/2018
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Today on the Salesforce Admins Podcast we sit down with Barb Dietz, Sales Operations Analyst and Salesforce Administrator at NTT Data Services. She’s also one of the people behind Texas Dreamin’, where we were able to catch up with her to hear her incredible story. Join us as we talk about how to best take advantage of the amazing Salesforce community, and the Dallas Nonprofit User Group’s inspiring Summer of Salesforce initiative. You should subscribe for the full episode, but here are...

Duration:00:18:01

Emily Tam's Trailblazer Story

7/18/2018
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Today on the Salesforce Admins Podcast we’ve got Emily Tam, Director of Application Development at Borrego Solar Systems, to learn about her amazing path to being an Admin and how her Lightning rollout is going. Join us as we talk about her unique path to Salesforce, the value of hands-on training, and how her team is managing a transition to Lightning in an org that relies on Salesforce from top to bottom. You should subscribe for the full episode, but here are a few takeaways from our...

Duration:00:25:11

Designing Your First Bot with Greg Bennett

7/16/2018
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Today on the Salesforce Admins Podcast we’re talking to Greg Bennett, Senior User Researcher at Salesforce, to find out how to build our first bot. Join us as we talk about how to give your bot a personality, the key components of conversation you need to think about, and mastering voice and tone. You should subscribe for the full episode, but here are a few takeaways from our conversation with Greg Bennett. The best rebound story you’ve ever heard. Greg’s path to building bots began...

Duration:00:22:59

How Einstein Bots Work with Molly Mahar

7/11/2018
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Today on the Salesforce Admins Podcast we’re joined by Molly Mahar, Product Designer of User Interface and User Experience at Salesforce, to help us demystify the Einstein machinery behind bots. Join us as we talk about the types of bots that are out there, natural language processing, and how you can get your data in order to train your own bot with Einstein. You should subscribe for the full episode, but here are a few takeaways from our conversation with Molly Mahar. From astronaut...

Duration:00:33:10

What is a Bot? with George Hu

7/10/2018
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Today on the Salesforce Admins Podcast we’ve got George Hu, Principal Product Designer of User Experience at Salesforce. This is the first episode of our new series, All About Bots, which will explore how we can use them on the Salesforce platform. Join us as we talk about the difference between bots and AI, how to train a bot, and why bots can make both your agents and customers happier. You should subscribe for the full episode, but here are a few takeaways from our conversation with...

Duration:00:19:04

Dashboards & Subfolders with Anusha Surepeddi

7/3/2018
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Today on the Salesforce Admins Podcast we’re joined by Anusha Surepeddi, Product Manager for Analytics at Salesforce, to learn more about the wonderful world of subfolders. Join us as we talk about the implementation of a top-3 idea of all time on IdeaExchange: subfolders. You should subscribe for the full episode, but here are a few takeaways from our conversation with Anusha Surepeddi. Painting a product. As a new guest on the pod, Anusha had to answer the classic question: what did...

Duration:00:22:03

Lightning Report Builder with Liz Skaates

7/2/2018
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Today on the Salesforce Admins Podcast we’re talking Liz Skaates, Senior Manager of Product Management at Salesforce, to find out about the Lightning Report Builder that’s coming out with Summer ‘18. Join us as we talk about the ins and outs of Salesforce reports and how the Lightning Report Builder will make building reports easier and more intuitive than ever before. You should subscribe for the full episode, but here are a few takeaways from our conversation with Liz Skaates. How an...

Duration:00:22:36

Custom Metadata Types with Vladimir Gerasimov

6/27/2018
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Today on the Salesforce Admins Podcast we’ve got Vladimir Gerasimov, Senior Manager of Product Management at Salesforce, to find out about custom metadata types that let Admins manage data without coding. Join us as we talk about how metadata is like a taco, the power of custom metadata types, and how Vlad’s team is bringing that power to Admins. You should subscribe for the full episode, but here are a few takeaways from our conversation with Vladimir Gerasimov. Explaining...

Duration:00:26:25

Path & Kanban with Aria Niazi

6/25/2018
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Today on the Salesforce Admins Podcast we’re joined by Aria Niazi, Senior Manager of Product Management at Salesforce, to dive into two great Lightning features: Path and Kanban. Join us as we talk about the Pipeline Experience team’s changes for Summer 18, a look ahead to Winter 18, and best practices for Path and Kanban. You should subscribe for the full episode, but here are a few takeaways from our conversation with Aria Niazi. The Opportunities team and the origins of Path and...

Duration:00:28:06

How to Prepare for Releases with LeeAnne Rimel

6/20/2018
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Today on the Salesforce Admins Podcast we’re with LeeAnne Rimel, Principal Admin Evangelist at Salesforce to discuss release prep in advance of the Summer ‘18 release. Join us as we talk about how to keep up with what’s happening each release, the Release Readiness Trailblazer Community group, and what to do to get you and your team ready. You should subscribe for the full episode, but here are a few takeaways from our conversation with LeeAnne Rimel. How to catch up on each...

Duration:00:25:52