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Tigerpaw Radio

Technology Podcasts

If you are providing voice, desktop management, A/V services or managed print, you may have noticed what we deliver for our customers and how we define what we do is changing. This series is designed to help providers just like you to stay on top of the issues and opportunities that affect you most. We’ll be interviewing key industry players who have knowledge and expertise to help drive your businesses towards the future.

If you are providing voice, desktop management, A/V services or managed print, you may have noticed what we deliver for our customers and how we define what we do is changing. This series is designed to help providers just like you to stay on top of the issues and opportunities that affect you most. We’ll be interviewing key industry players who have knowledge and expertise to help drive your businesses towards the future.

Location:

United States

Description:

If you are providing voice, desktop management, A/V services or managed print, you may have noticed what we deliver for our customers and how we define what we do is changing. This series is designed to help providers just like you to stay on top of the issues and opportunities that affect you most. We’ll be interviewing key industry players who have knowledge and expertise to help drive your businesses towards the future.

Language:

English


Episodes

Remote Security

12/16/2020
The pandemic has changed everything, including how and where people work. More people are working from home than ever before in modern times and this introduces new security threats as well. Join experts from Tigerpaw Software, Pax8, Doberman Technologies, Compliancy Group, and ACDI who are attacking these new problems and turning them into opportunities. Guests: - Paul Redding - Mark Hart - Ian Richardson - Brad Fugitt

Duration:00:45:41

Women In Tech

12/3/2020
In this episode of Tigerpaw Radio, we meet with some women leaders in tech who share their experience in the world of high tech and advice for bringing more equality to the channel in the future. Guests: • Beth Neargarder, Channel Manager, RocketCyber • Yvette Steele, Director of CompTIA’s Advancing Tech Talent and Diversity Community • Van Little, Global CTO at Interdynamix

Duration:00:44:00

Great Customer Service

11/19/2020
We spoke with 2two customer service aficionados; Corey Odvody of Americom and Joel Vaslow of Tigerpaw Software; and they share the secrets to consistently delivering great customer service.

Duration:00:46:03

Marketing & Sales During a Pandemic

10/13/2020
Join Tigerpaw Radio in a deep-dive series as we talk with progressive vendors and dealers about how they are not just surviving during the pandemic but growing as their competitors continue to lose ground. Guests o Peter Busam, Chief Balancer, Equilibrium Consulting o Greg Van De Walker, Senior Vice President, IT Channel & Services, Collabrance o Juan Fernandez, BMI ImageNet o Carrie Simpson, Managed Sales Pros

Duration:00:31:05

Extreme Remote Work: An American’s Lockdown in Panama

9/9/2020
Imagine that you plan to stay a couple of weeks on vacation in a foreign country only to find yourself in lockdown there for over 3 months. This may sound like the plot to a film, but it actually happened to guest Greg Vandewalker, Senior Vice President, IT Channel & Services at Collabrance, LLC.

Duration:00:33:09

The Threat of Print Security in an Increasingly Remote Working World

8/21/2020
Post-pandemic, 47% of companies expect to see a portion of their workforce work from home permanently. This raises issues for physical and network print security for customers and providers. How can you get ahead? Guest: Eric Crump, Director of Strategic Alliances at Ringdale and MPSA Executive Board Member

Duration:00:36:54

Super Connectors

7/1/2020
“It’s not always what you know, but who you know” is as true in the digital age we live as it ever has been. For all of your networking efforts, you might be missing some of the best connections there are - The Super Connector.

Duration:00:40:32

The Power of Belonging to Something Bigger

6/15/2020
Listen in as we get up close and personal with leaders in the BTA, CompTIA and the MPSA. This episode is filled with insights about the power and benefit of belonging to something bigger. Now more than ever, these associations are bringing strength and community to the Channel when it’s needed most.

Duration:00:29:46

Post-Pandemic Strategies for Growth Starting TODAY

5/26/2020
Better days are ahead and there is no time like now to start preparing for them. Listen for important information to help you, not just prepare for your business life after the pandemic, but to grow your business after it. Guest: Darrel Amy, founder, Revenue Growth Engine and CIO, Convergo

Duration:00:31:52

Adapting Your Business During The Pandemic

5/12/2020
Thanks to the global pandemic, businesses around the world are scrambling to adapt to new business realities. In this episode of Tigerpaw Radio, we interview 4 business leaders who have done a tremendous job in not just weathering the COVID-19 storm but continuing in their missions to grow. Guests: Jeff Bendix, President, Bendix Imaging & Bendix Technologies Kevin Morris, CEO, OneDOC Managed Print Services James Foxall, CEO, Tigerpaw Software Joel Vaslow, COO, Tigerpaw Software

Duration:00:37:44

Anti-drone Technology

4/30/2020
With so many personal, commercial, and military drones entering the marketplace the skies are going to be busy and more dangerous. What's being done from a security standpoint to ensure safety? What kinds of anti-drone technologies are being tested and which ones will win? Guests: Vitaly Mzokov, Kaspersky

Duration:00:28:53

Speak Up: Convey Confidence in Person or Online

4/16/2020
Whether in the boardroom trying to get people to buy into a new initiative, a public venue speaking to hundreds of people (one day soon I pray!), or simply bringing you’re a game to the next video conference call, the art of speaking is one of the most important and yet most ignored aspects of our business lives. Guest: Heather Monohan, author of “Confidence Creator"

Duration:00:34:04

Realizing the Recurring Revenue Dream

4/1/2020
We all know that recurring revenue is the new shiny object, but is it all it's cracked up to be and should you bother? Guests: James Foxall & John MacInnes

Duration:00:32:54

The Future of Re-manufactured Toner in a Contracting Pages World

3/17/2020
Users are printing 3% to 5% less every year and the toner wars between the OEMs and those that make remanufactured alternatives are only heating up. When you add ink-based technologies to the mix the tension only gets higher. What does the future hold for some of the biggest re-manufacturers of OEM alternatives? Guest: Tricia Judge

Duration:00:37:27

The Channel As You Know It Died In 2019. 2020 Is The Year of The Ecosystem

3/6/2020
Interview with Jay McBain at Forrester Research

Duration:00:36:33

Sustainability

1/23/2020
With the world abuzz with disagreement on global warming, are green initiatives still important to companies? What kinds of things can companies do to reduce their footprint and make a difference? Guests: Aarron Dyck, Clover & Jordan Darragh, PrintReleaf

Duration:00:40:14

Selling from the Heart

1/23/2020
This is a podcast you won't want to miss as we talk with the author of "Selling from the Heart" about the ugly side of "social" and how in many ways people are doing a terrible job of using social correctly. He'll share expert tips on how to articulate and drive real value in a winning sales process. Guests: Larry Levine, Author, Keynote & Founder at Selling From The Heart

Duration:00:41:24

Security Insecurity

1/23/2020
Given the increasing number of Ransomware attacks and data leaks, why are companies waiting until they have a major security incident before they really do something about it? Worse yet the bad actors are targeting MSPs as gateways to their customers and the cloud is no longer as secure as once believed. Are there insights to help companies to start protecting themselves before its too late? Guests: Himanshu Verma, Global Business Development Security Services at AWS and Matthew Solomon,...

Duration:00:57:33

Innovation Desert

1/23/2020
In most ways the Managed Services and Managed Print channels look a lot like they did 5 years ago. Or do they? In this episode we’ll explore innovation with two exceptional thought leaders on channel diversification. Listen in to get expert advice on how you can innovate and grow your business more while pushing back on stagnation and old thinking. Guests: Greg Walters, Owner & Founder at Walters Inc., and Norman McConkey, Creator at MPS Toolbox

Duration:00:50:51

MPS Offering MSP

1/23/2020
Companies like MARCO, Atlantic Tomorrow’s Office and Loffler are showing great success with adding Managed Services to their portfolios. So why are so many smaller OEDs having such a tough time getting started? As a managed services provider, what new challenges do these new competitors bring to your world? Guests: Jeff Gau, CEO at MARCO and William McLaughlin, CTO & EVP at Atlantic Tomorrow’s Office

Duration:00:42:33