Technology Podcasts

Underserved is the podcast for the rest of the technology industry. No startup or gadget worship, just real stories, lessons, and interesting topics from real people in the technology industry. Special emphasis on software development culture and history.

Underserved is the podcast for the rest of the technology industry. No startup or gadget worship, just real stories, lessons, and interesting topics from real people in the technology industry. Special emphasis on software development culture and history.


United States


Underserved is the podcast for the rest of the technology industry. No startup or gadget worship, just real stories, lessons, and interesting topics from real people in the technology industry. Special emphasis on software development culture and history.




Ep. 040, Finnish Strong

This week's guest Vesa Tormanen grew up in Finland, first amazed by the computers running at the government pension fund where his parents worked. He hit university at the perfect time, as fellow Finn Linus Torvalds was creating Linux, a classmate was inventing ssh, and the web browser came of age. We talk about Nokia's history and Apple's future, as well as how his current company Neurala is using AI to accelerate and improve product and materials...


Ep. 039, You want chili powder with that?

Matt Phair did not expect to be a data scientist when he was a butcher in his younger days. But after some school and getting some experience he found technology to be a great vehicle for social mobility. Matt talks to us about Peapod Digital Labs using data science to make the shopping experience better. He also shares some suggestions for folks who aspire to become great data scientists or developers. Matt's show notes: LinkedIn:www.linkedin.com/in/matt-phairPeapod Digital...


Ep. 038, I can't defend what I don't know exists

This week's guest Brian Haugli is a "recovering CISO" - a veteran manager of big-company Information Security who is re-packaging that skillset for the SMB market. Brian is also the host of CISOlife, a YouTube channel about struggles, tools, and solutions for CISOs. We talk about Brian's early days as a physical security tester, realistic vendor assessment, and the origin of his company SideChannel. RealCISO.io - https://www.realciso.io). SideChannel -...


Ep. 037, Zooming in the nineties

Season Four kicks off with our guest Jeff Krampf. Jeff started on an Apple II back in the day and worked on CU-SeeMe, the Internet's first video conference software - the great grandfather of Zoom. We talk about commercializing open-source, overcoming acquisition indigestion, and how Bose is adding real-time services to their famous speakers. CU-SeeMe: https://en.wikipedia.org/wiki/CU-SeeMe IntelliVid:...


Season 3 Bonus Episode: ANIME! Part 2 - The Collector

In our second Bonus Episode of Season 3, we cover toy collecting with Mason Fitch. Mason's collection features over 450 toys, mostly rare die-cast Shogun warriors, and other Japanese classics. We talk about how a single action figure purchase led to trips to both the West Coast and Japan in pursuit of these childhood mementoes. We also talk about how to truly appreciate the Citizen Kane of anime,...


Season 3 Bonus Episode: ANIME! Part 1

I was among many folks in Massachusetts who grew up watching Force 5, Star Blazers, and other animated shows from Japan (aka anime). In this bonus episode of Underserved, I talk with Art Sousa, a lifelong friend with a shared nostalgia for these giant fighting robot serials. I then speak with Robert "Swifty" Swift aka Nixon, who takes us much further down the anime rabbit hole to show us how the genre is "as big as all outdoors" and is rapidly going mainstream on Netflix and...


Ep. 036, Know thy user for he is not thee

Our guest for the Season Three finale is a legend in the User Experience community. Dave Platt started developing because of a love of mainframe games. He graduated to becoming an author of books on various Microsoft programming tools before concentrating his efforts on UX. We talk UX process, evangelism, and Dave's mission to help senior citizens better leverage technology to stay...


Ep. 035, Don't drink the Java

Bill Scott toured the trades and the military before discovering software consulting as a career. Rather than being yet another Commodore 64 disciple, Bill's introduction to programming is a unique story, one you'll have to hear to believe. We also talk about iOT development/hardware hacking, Extreme Programming, and the push for digital...


Ep. 034, From Mixology to Management

Jeremy Halperin chased a dream of being in a band, bartending to make ends meet. The progression of life led him to computer science. During his ascension from individual contributor to manager to CTO, he realized that his helpdesk and bartending experience were unexpectedly useful. We talk about the drama formula, watching people hose production servers, and the coolest thing Jeremy has ever done in a...


Ep. 033, A journey is time suspended

Our guest Brian King is a veteran of many travels, trials, and tribulations. He has seen the technology industry progress through decades, often seeing the same situations reappear repeatedly. We talk about the difficulty of traveling and job hunting during a pandemic, some underrated European travel spots, and how the Hamilton musical is infecting the minds of parents and kids...


Ep. 032, Don't shoot your insurance agent

Unlike most PoliSci majors, Jesse McSweeney started out his professional career chasing down rogue insurance agents who were ripping off clients. We talk about how to avoid being scammed, being a Scrum master without previously being a developer, and why it just might be worth it to fly halfway around the world to Bora...


Ep. 031, Death of the sticky note

Damien Scott is a recovering hardware guy living in a software world. Similar to previous Underserved guest Ben Szekely, Damien was recruited out of college to work for IBM. We talk about consulting company truths and myths, how to get a bank to sign off on using open source, and how to spot optimization opportunities at your company. What is Reactive Programming?...


Ep. 030, What's next for US?

Our guest Paul Krasinski mentored some kids while attending Brown University, and their experience changed his perspective. We talk about playing professional basketball in Europe, the science of tracking audience engagement, and the struggle for companies to engage consumers without being creepy. Paul also discusses his plans to move online relationships into the real world, developing a collaboration and connection space in Plymouth,...


Ep. 029, Domo arigato, Mr. Roboto

Brandon Kindred's dad redirected his excess energy and curiosity to learning programming with a teach yourself in 24 hours book. The same thing happened in school, where a chance encounter (getting caught programming) led to a spot on the robotics team. We talk about lessons learned from robotics competitions, using AI and ML to improve software testing, and where the soft powder is in...


Ep. 028, Paint me a picture of tech

Our guest Jed Maczuba grew up reading 2600 - The Hacker Quarterly (as did your humble narrator). His curiosity about phone systems and computer systems led him to become a Mac user and an IBM employee. We talk about the most underrated skill in management, steering management to best leverage technology, the struggle to exceed the industry average for successful projects (as low as 10%!), and how oil painting is a surprisingly technical hobby. Link to Jed's article on Agile :...


Ep. 027, People are not good at search

Adria Kyne was in Seattle pursuing a Ph.D. in Chinese Archaeology when the Dot Com boom pulled her into the software industry. Search engines were at war and Microsoft was determined to win the battle with a combination of human curation and machine classification. This led to a 20-year career bringing rigor and truth to search technology and search marketing - an industry often rife with snake oil salesmen and pseudoscience. We also talk about larping and how that hobby led to Adria...


Ep. 026, Insurance as a career

Meredith Barnes-Cook started running agile development teams before agile was even "a thing". Her no-nonsense, results-oriented approach to insurance software development led to a successful career at Liberty Mutual and other insurers. We talk about moving from career management to career ownership, getting work done through people not in spite of them, and folding in teams from formerly hostile...


Ep. 025, Architecture Discussion

Season Three kicks off with our guest Jim Martin, CTO of Shepley Bulfinch. Famed architect H.H. Richardson gave birth to the company way back in the 1800s with the design of Trinity Church in Boston, and they have remained in practice ever since. Jim's job is to make sure technology is an enabler for architects, helping them better design, draw, and deliver solutions to their clients. We talk about growing up with LOGO, the intricacies of CAD software and its IT care and feeding, and Jim's...


Underserved 2020 BBQ Special Episode Part 2 Just the BBQ Tips

We are back with Part 2 of our BBQ Bonus edition of Underserved! This episode features the tips and tricks that our pitmasters have learned during years of time spent over the smoker. Learn secrets including brining, rub and sauce selection, resting, wrapping, and more. Featured are: Dave White - Director of Software Engineering at Iron Mountain, weekend BBQ warrior https://www.linkedin.com/in/dsw999/ Carlo Crocetti - Owner of Crocetti's and South Shore Meats, the thrill of the...


Underserved 2020 BBQ Special Episode Part 1

Just in time for summer - A special 2-part BBQ bonus edition of Underserved! Years back I decided to get good at cooking barbecue and formed a competitive team called Tasty Bytes BBQ. Along the way, we won some contests, cooked some good food, met some great people, and learned a ton. This episode features three friends I have made in the BBQ world. We talk about how they got into BBQ and what they enjoy most about it. Next episode we will feature tips and tricks from all three of them....