Personal Information Collection, Disclosure, and Sale

For the purposes of this notice, Personal Information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, or as otherwise defined by the California Consumer Privacy Act of 2018 (California Civil Code §§ 1798.100 to 1798.199) and its implementing regulations, as amended or superseded from time to time (“CCPA”).

Personal Information does not include information that is:

• Lawfully made available from government records.
• Deidentified or aggregated.
• Otherwise excluded from the scope of the CCPA.

The chart below provides the categories of Personal Information (as defined by the CCPA) we have collected, disclosed, or sold in the preceding twelve months since this notice was last updated. The examples of Personal Information provided for each category reflect each category’s statutory definition and may not reflect all of the specific types of Personal Information associated with each category.

Use of Personal Information

We collect, use, and disclose your Personal Information in accordance with the specific business and commercial purposes below:

1. Providing Services: Providing our services.
2. Communicating: Communicating with you, providing you with updates and other information relating to our services, providing information that you request, responding to comments and questions, and otherwise providing customer support.
3. Social Network Support: Updating your status on social networks, sending messages on your behalf to your social networks, and providing other features and services to you.
4. Connecting Third Party Services: Facilitating the connection of third party services or applications, such as social networks.
5. Marketing: Marketing purposes, such as developing and providing promotional and advertising materials that may be useful, relevant, valuable or otherwise of interest to you.
6. Personalization: Personalizing your experience on our services such as presenting tailored content.
7. Sending Messages: Sending you text messages or push notifications.
8. Facilitating Payments: Facilitating transactions and payments.
9. Deidentification and Aggregation: De-identifying and aggregating information collected through our services and using it for any lawful purpose.
10. Job Applications: Processing your job application.
11. Safety Issues: Responding to trust and safety issues that may arise.
12. Compliance: For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
13. Auditing Interactions: Auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards.
14. Fraud and Incident Prevention: Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
15. Debugging: Debugging to identify and repair errors that impair existing intended functionality.
16. Transient Use: Short-term, transient use.
17. Contracting Vendors: Contracting with service providers to perform services on our behalf or on their behalf, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business or service provider.
18. Research: Undertaking internal research for technological development and demonstration.
    Product Improvement: Undertaking activities to verify or maintain the quality or safety of our services, and to improve, upgrade, or enhance our services.
19. Enabling Transactions: Otherwise enabling or effecting, directly or indirectly, a commercial transaction.
20. Notified Purpose: For other purposes for which we provide specific notice at the time the information is collected.

Collection and Disclosure of Personal Information

In the preceding twelve months since this notice was last updated, we have collected Personal Information from the following categories of sources:

1. You/Your Devices: You or your devices directly.
2. Users: Other users of our services.
3. Government: Government entities.
4. Resellers: Consumer data resellers.
5. Partners: Business partners.
6. Public: Publicly accessible sources.

Pursuant to our Privacy Policy, we share your Personal Information with the following categories of third parties:

1. Advertiser Providers: Advertising technology companies, such as advertising networks.
2. ISPs: Internet service providers.
3. Analytics Providers.
4. Government: Government entities.
5. OS/Platform Provider: Operating systems and platforms.
6. Social Networks.
7. Resellers: Consumer data resellers.
8. Vendors: Vendors and service providers.
9. Integrated Third Parties: Third parties integrated into our services.
10. Marketing Partners: Other third parties with whom we have marketing arrangements.
11. Publishers: Publishers who provide content on our services.
12. Other Users: Other users of our services who can view content you make public.
13. Third Parties as Legally Required: Third parties as required by law and similar disclosures.
14. Third Parties in Merger/Acquisition: Third parties in connection with a merger, sale, or asset transfer.
15. Third Parties with Consent: Other third parties for whom we have obtained your permission to disclose your Personal Information.

Your California Privacy Rights

If you are a California resident, you may exercise the following rights.

Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information collected, sold, or disclosed by us; (2) purposes for which categories of Personal Information are collected or sold by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you during the past twelve months. Click here to access your Personal Information.

Right to Delete. Subject to certain exceptions, you may submit a verifiable request that we delete Personal Information about you that we have collected from you. Click here to request deletion of your Personal Information.

Verification. Requests for access to or deletion of Personal Information are subject to our ability to reasonably verify your identity in light of the information requested and pursuant to relevant CCPA requirements, limitations, and regulations. To verify your access or deletion request, please follow the instructions provided in our response to your request.

Right to Opt Out. In some circumstances, you may opt out of the sale of your Personal Information. If you would like to opt out of the sale of your Personal Information, please use the following link: https://tunein.com/optout/

Right to Equal Service and Price. You have the right not to receive discriminatory treatment for the exercise of your CCPA privacy rights, subject to certain limitations.

Shine the Light. We do not rent, sell, or share Personal Information (as defined by California Civil Code §1798.83) about you with other people or nonaffiliated companies for their direct marketing purposes, unless we have your permission. If we receive your permission, nonaffiliated companies may use your Personal Information to send you offers or other information that you may find of interest. Notwithstanding the foregoing, we may share Personal Information (as defined by California Civil Code §1798.83) about you with the National Football League (“NFL”) for their direct marketing purposes. If you wish to opt out of such information sharing with the NFL, please contact us at support@tunein.com.

Submit Requests. To exercise your rights under the CCPA, please use the link[s] above, or send an email via our Contact Information section.

Authorizing an Agent: To authorize an agent to make a request to know or delete on your behalf, please provide us with written authorization signed by you and your authorized agent, and we will contact you with further steps required to verify your identity.

Minors

We do not knowingly collect, maintain, or use Personal Information from children under 13 years of age, and no part of our services are directed to children under the age of 13. We do not knowingly sell the Personal Information of minors 13 to 16 years of age without affirmative authorization. To opt in to the sale of your Personal Information, please contact us via the Contact Information section.

Do Not Track

There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals.

Contact Information

If you have any questions, comments, or concerns about our processing activities, or you would like to exercise your privacy rights please email us at support@tunein.com or write to us at:
TuneIn, Inc.
475 Brannan St., Ste 320
San Francisco, CA 94107

Annual Reporting for 2021

Access Requests. In 2021, TuneIn received 9 requests from TuneIn.com listeners to initiate the data access process. For 1 of these listeners, their request was not fulfilled because the listener did not complete the verification process or canceled the request. The remaining 8 requests were processed with a median return time of 2 business days.

Deletion Requests. In 2021, TuneIn received 2510 requests from TuneIn listeners to initiate the account closure and data deletion process. For 1074 of these listeners, their request was not fulfilled because the listener did not complete the verification process or canceled the request. The remaining 1436 requests were processed with a median processing time of 2 business days.