On July 16, 2020, the European Court of Justice invalidated the EU-U.S. and Swiss-U.S. Privacy Shield Framework as a transfer mechanism for data between EU and US companies. Nonetheless, TuneIn will continue to honor its commitments with respect to personal data transferred pursuant to the Framework before July 16, 2020. Going forward, TuneIn intends to utilize the alternate transfer mechanism of Standard Contractual Clauses issued by the European Commission.
TuneIn, Inc. (“TuneIn,” “we,” “us” or “our”) has subscribed to and will comply with the EU-U.S. and Swiss-U.S. Privacy Shield Framework (the “Framework”) as set forth by the U.S. Department of Commerce and the European Commission regarding the processing of Personal Information (as defined below) provided to TuneIn by TuneIn customers and business partners where such information is transferred from the European Economic Area (“EEA”), the United Kingdom, and Switzerland to the United States pursuant to Privacy Shield. TuneIn has certified that it adheres to the Privacy Shield Principles (the “Principles”) with respect to such data. If there is any conflict between this Privacy Shield Policy and data subject rights under the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Framework please visit www.privacyshield.gov. You can view our certification at https://www.privacyshield.gov/list.
Scope of the Privacy Shield Certification
TuneIn’s participation in the Privacy Shield applies to Personal Information provided by users of TuneIn’s services and TuneIn’s business partners and vendors, where such Personal Information is received from the EEA and Switzerland.
Personal Information Received from the EEA and Switzerland
Data Integrity and Purpose Limitation
We may be required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
We use reasonable and appropriate measures to protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the Personal Information.
Access to Personal Information
Where appropriate, TuneIn provides you with access to the Personal Information that we maintain about you and to correct, amend or delete that information when it is inaccurate or has been processed in violation of the Principles by sending a written request as indicated in “Contact Information” below. We will review your request in accordance with the Principles, and may limit or deny access to Personal Information where providing such access is unreasonably burdensome or expensive under the circumstances, where it would violate the rights of someone other than the individual requesting access or as otherwise permitted by the Principles. We may request specific information from you to confirm your identity. In some circumstances we may charge a reasonable fee for access to your information.
Recourse and Enforcement
With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, TuneIn is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.
In compliance with the Privacy Shield Principles, TuneIn commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. European Union and Swiss individuals with Privacy Shield inquiries or complaints should first contact us at:
475 Brannan St., Ste 320
San Francisco, CA 94107
TuneIn has further committed to address unresolved privacy complaints under the Privacy Shield Principles through an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint. This service is provided free of charge to you.
If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction
Privacy Shield Policy Changes
This Privacy Shield Policy may be changed from time to time, consistent with the requirements of the Framework. You can determine when this Privacy Shield Policy was last revised by referring to the “Last Updated” legend at the top of this Privacy Shield Policy. Any changes to this Privacy Shield Policy will become effective when posted to our website.
If you have questions, concerns, or complaints about this Privacy Shield Policy or our privacy practices, please contact us.
475 Brannan St., Ste 320
San Francisco, CA 94107