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Win loyal customers through excellent customer service with BetsyFarmerDesigns

Jewelry maker Betsy of Betsy Farmer Designs ( chats about marketing your shop for Valentine's Day and winning repeat buyers with delightful customer service. Thinking about offering gift wrap in your shop? Check out this article for more info:

Duration: 00:25:01

Tapping into 2018 trends with Etsy's resident trend expert

Etsy's trend expert and one of NBC's 'Making It' judges, Dayna Isom Johnson shares insider knowledge on what market trends to expect this year and how she selects products to feature on major TV networks. —Check out Dayna's trend guides here: —Like the 'Making It' Facebook page for the latest developments about the show: —Follow Dayna on Instagram to stay on top of forthcoming trends, her TV appearances, and updates about 'Making It':...

Duration: 00:29:24

Marketing and sales strategies with Milk and Honey Luxuries

Sarah and Ryan Parker of Milk and Honey Luxuries ( chat about running profitable sales promotions, tips for paid advertising, and pricing for wholesale like a pro. *** If you haven’t already, please take our survey at We'll be back in January with new episodes to help you make 2018 your best year yet. See you then!

Duration: 00:25:56

Boost your in-person sales with jtopolski

Jewelry seller Jenny Topolski of Etsy shop jtopolski ( joins us in the studio to share expert knowledge on selling at craft fairs and holiday markets, and how one change to her product photography resulted in a major turning point for her business. —Learn how to build a photography light box like Jenny mentions in the episode by following this DIY: —And if you haven't already, don't forget to take our survey at Thank you!

Duration: 00:24:54

Merchandising your shop to attract holiday shoppers

This week we talk with our merchandising expert about ways to curate your shop for the holidays, how to forecast trends, and what you can do to take part in Etsy's holiday campaigns. —Check out the persona-based gift guides mentioned in this episode here: —You can find more info on the gift guides and our weekly hashtag campaign in the 2017 Holiday Merchandising Guide: —For more info on the sales event happening November 20-December 1, take a look at our...

Duration: 00:23:31

Brainstorming keywords for your Etsy shop

This week we talk with Etsy expert Amy Fierro about brainstorming effective keywords for your shop, using Shop Stats to reach your target customer, and optimizing your SEO for the holiday season. Get started by filling out our tagging worksheet: and use this worksheet to help define your target customer: And if you have a moment, we’d really appreciate it if you could fill out our survey by visiting Thanks for listening!

Duration: 00:20:40

Episode 11: Goose Grease

This week, we chat with Anna and Juan Donado of Goose Grease ( about managing custom orders, selling craft supplies, and running a purpose-driven business. Don't forget to take our survey at Thanks!

Duration: 00:19:55

Episode 10: Holiday Shipping tips

This week we chat with Etsy expert Taylor Combs about best practices for shipping during the holiday rush. You can read more about the new free shipping sales tool here:

Duration: 00:19:43

Episode 9: Baby Jives Co

This week we talk with Jahje Ives of Baby Jives Co ( in Philadelphia about promoting your shop, including connecting with followers on social media and getting press.

Duration: 00:20:25

Episode 8: Bookhou

Arounna Khounnoraj of the Etsy shop Bookhou chats with us about cohesive branding, shipping from Canada, and dealing with copycats. Find Arounna's handbags in her shop by visiting

Duration: 00:20:05

Episode 7: Mighty Vintage

In today's episode, Timea Gremsperger of Mighty Vintage and Mighty Paper Shop shares what she's learned about shipping, pricing, and photographing vintage. Find Timea's vintage shop at and her stationery at, and join an Etsy Team by visiting

Duration: 00:20:56

Episode 6: My Bearded Pigeon

We chat with Cath Young, founder of Etsy shop My Bearded Pigeon in Bellingen, Australia, about how she started her successful homewares business while raising small children--and the important role other Etsy sellers have played in her life.

Duration: 00:20:17

Episode 5: purlBknit

Today we sit down with Brandi Harper of the Etsy shop purlBknit, who taught herself how to take beautiful photos of her knitwear and be her own model.

Duration: 00:22:07

Episode 4: Jessica Ulrich, Etsy’s Social Media Specialist

In this week's episode we chat with Etsy's senior social media specialist Jess Ulrich, who also runs her own Etsy shop. Jess shares advice on growing your social following, planning your posts, and turning followers into customers.

Duration: 00:20:38

Episode 3: Lisa Congdon Art & Illustration

Today we talk to Lisa Congdon of the Etsy shop Lisa Congdon Art & Illustration about how she’s tackled the challenges of imposter syndrome, risk-taking, burnout, and building a robust online following.

Duration: 00:20:46

Episode 1: Lovelane

In our premiere episode, we talk about growth with Lane Huerta of the Etsy shop Lovelane, whose business took off and eventually led her to sell wholesale and hire employees.

Duration: 00:20:51

Introducing the Etsy Success Podcast

Welcome to the Etsy Success podcast, your source for tips on improving your creative business and inspiration from the Etsy community.

Duration: 00:02:18