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Inside Innkeeping

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Pet-Friendly Innkeeping and ADA Compliance

All innkeepers can expect a canine cross their path at some point — even if they don’t have a pet-friendly inn. In today’s episode, Darren Drevik of the Phineas Swan Bed and Breakfast and David Hiler, former owner of the Three Mountain Inn, share their experience with pet-friendly innkeeping as well as how all properties canRead More

Duration: 00:22:35

Innkeeping for the Long Term

Dedicating decades to a career requires regular inspiration in order to keep things fresh — and an innkeeping career is no different. In today’s episode, Bev Davis and Rick Litchfield of the Captain Lord Mansion discuss their experience and share tips they’ve used for keeping their careers in innkeeping fresh and inspiring after over 40 yearsRead More

Duration: 00:39:09

Raising Children In An Inn

As the saying goes, kids will be kids — even when they’re growing up in your inn. In this episode, Judy Hueber of the Chesterfield Inn joins Megan to discuss the trials and triumphs of raising children in the inn. Also on the episode, David Hiler returns to share his experience welcoming his son intoRead More

Duration: 00:31:47

Chasing The Last Hair

When it comes to innkeeping, just one stray hair on the pillowcase can equal disaster. Never miss a rip, stain, or hair again — Larry Davis from the Willard Street Inn shares his go-to tools for keeping his inn spick and span. Also in this episode, Leslie Malcahy from the Rabbit Hill Inn returns toRead More

Duration: 00:20:34

Select Registry and The Diamond Collection

To join or not to join: that is the question facing innkeepers when it comes to hotel collections like Select Registry and The Diamond Collection. In this episode, you’ll learn the benefits of Select Registry and the Diamond Collection from Judy Hueber at the Chesterfield Inn. Plus, David Hiler, a former inspector for the DiamondRead More

Duration: 00:16:48

Beyond Social Media: Digital Marketing For Hotels

Do you know your OTAs from your SEO? In today’s digital landscape, knowing how to market your inn online is as vital as keeping up with the latest amenities and most-effective cleaning techniques. Luke Stafford, CEO of Mondo Mediaworks, talks with Megan about the top digital marketing strategies for innkeepers. Plus, he shares the next bigRead More

Duration: 00:32:32

It’s Not About the Muffins: Tips for Prospective Innkeepers

Dreaming of starting a bed and breakfast or opening your own inn? It’s not as easy as baked goods and antiques. Leslie Mulcahy of the Rabbit Hill Inn joins Megan to discuss her favorite tips and tricks for prospective innkeepers and how she and her husband came to own the Rabbit Hill Inn. They coverRead More

Duration: 00:35:00