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LA 069: Getting to knOW your Audience

Part 5 of our series on Being an Exceptional presenter takes us into the OW of KNOWing your Audience. Blame the 'O' for millions of people being fearful of presenting at all. And blame the 'W' for most presenters failing. It's also why most telemarketing sucks. Both to receive and to do. To give your case the best possible chance of success, you need to establish credibility with your audience, present your logical argument and appeal to their emotions. That is, you need to win their...


LA 068: The Secrets of Being an Exceptional Presenter Part 4 - Getting to Know Your Audience

If there's one complaint I hear about a presenter's skills from their boss or a their HR, it's that they don't adjust their presentation for their audience. And yet those presenters genuinely believe that they do adjust for their audience. So who is right? Well, they're both correct of course. The presenter thinks they are adjusting but they don't really KNOW their audience. What about the audience themselves? What do they think? Sadly the audience don't have an opinion because they...


LA 067: The Secrets to being an Exceptional presenter 3 - Get Visual!

n this AdvantEdge Guide I am sharing how you can make your presentations engaging, memorable and interesting by utilising the New Golden Circle of Visual Storytelling. There are three parts to this guide. I shall start with the problem, that is that most presentations (and presenters) are boring. That Smartphones are a presenters enemy and you try to give too much information in one go. Then we'll look at how you can gain and keep someone's attention and lastly, we'll look at how your...


LA 066: The Secrets to Being an Exceptional Presenter 2 - Start with Why

You want to make a greater impact and you want to be seen as an exceptional presenter, but nobody seems to care what you say or how you say it, let alone act on the information you shared. What you need to do is motivate your audience to pay attention and motivate them to act on the information you share and to do that, you need to start with WHY it matters to them. How do you quickly and easily go about this and put together an amazing and impactful presentation? In this AdvantEdge...


LA 065: The Secrets to Being an Exceptional Presenter

It’s all about being “natural” or “charismatic”! It is, you’re right of course. So shall we mere mortals give up then? It is true that some people appear “natural” and “charismatic” when they deliver a talk or presentation. But they usually neglect to tell you the real secret of their confidence and “natural” ability: that they are exceptionally well prepared, and have fine-tuned this and practised it multiple times. I know, because I am one of those people. Workshop participants and...


LA064: Be a Better Influener

"Some people are just more naturally empathic than others" the CEO brusquely informed me. "It's not personal, it's business" he went on quoting that bundle of joy Donald Trump. "They should know what's good for them, and do what I suggest. Why should I have to influence them or show empathy?" The CEO pushed back his chair as if our session were over. His company was struggling. Several key staff had recently departed and were working for a competitor. He still insisted that empathy was...


LA 063: When Enough is Enough: How to Retake Control of Your Life

Today is your birthday! OK, maybe it’s not actually today, but happy birthday anyway. This is the one day a year when a few people, your mum and maybe an aunt, send you an actual birthday card. Remember those? Real physical cards. Heck, nowadays people can’t even be bothered with an e-card. but I digress. This week you’ll learn how you can retake control of your time and get back at least 20% of your work life to enjoy doing other things that matter. Let’s get back to your birthday. At...


LA 062: Why Win-Win is Lose Lose (and what you want instead)

Welcome to another edition of the Leadership AdvantEdge. And this week I'm challenging the idea that a win-win solution is an ideal to strive for. Whether you are negotiating a business deal, starting a new venture, having a debate with your kids or your partner. We've been fed a lie for years. And that lie is that we should always aim to get a win-win solution. I win and you win. Should be good right? The trouble is that life, and the other humans you are dealing with are not truly...


LA 062 - Are you A Controlling or Controlled Leader?

“As long as you do everything exactly the way I want it when I want it, you can do it any way you want whenever you want.” The Head Chef told me on my first day in his kitchen. There was to be no ambiguity, no doubt that there was one way of doing things, and it was his way. I wasn’t there to express my creativity and brilliance. I was there to follow orders and comply with any and every demeaning request. With his first sentence, my new boss had stripped me of any personal control and...


LA 061: Never Underestimate the Power of a Pooh

Recently, I spent a few days being completely cared for. I was allowed to do nothing for myself. Forced to lay in an uncomfortable bed, unable to get out being tied in via neck and arms to machines and tubes, with more tubes coming out of my body. And all the time I was intensely aware of every single passing second. Every beep and gurgle, ever waft of air and alarms, oh the alarms. My senses were hyper alert in an environment that had simply too many parts clamouring for attention. Yes,...


LA 060: The Secret Keys to Getting (the right) Stuff Done

I am an excellent procrastinator! I can put things off for absolutely no better reason than I don't feel like doing them right now. Of course, I have plenty of excellent excuses, and I believe all of them. Until I choose not to. So I force myself to do the stuff I don't really feel like doing and keep at it until I do feel like doing it. Until that moment where I can begin to see the light at the end of the tunnel. I learned the real origin of that phrase, by the way, in 1993. The...


LA0 058: Want More Productivity? Take a Break!

My mum would often tell me “all will be well in the morning.” For her, it was just experience and age-old wisdom. All will be well in the morning And things always were better in the morning. Somehow, all the clutter and stress and worry, while, not gone altogether, was, at least more manageable. As I slept, my brain was free to sort through the problem, process it entirely and put it in a suitable place close to a similar experience in memory. I had learned how to resolve whatever the...


LA 057: What Do You Do When You Can;t Find the Time or Motivation to Grow and Develop?

One of biggest issues I hear from programme participants is that they are simply too busy to take time out of their schedule to develop themselves. They get frustrated because they want to get better at some aspect of their leadership capabilities, or their management skills so that they can SAVE the time they currently don't have because they don't have enough time to get better and practice. Their daily work lives are filled with meetings, travel, rushing from one meeting no another,...


LA 056: Leverage the Power of Habit to Sustain Change

Ch-ch-ch-ch-changes (Turn and face the strange) Ch-ch-changes Don't want to be a richer man Ch-ch-ch-ch-changes (Turn and face the strange) Ch-ch-changes Just gonna have to be a different man Time may change me But I can't trace time David Bowie What do you do when you want to change? Whether you want to change yourself or bring about change in others or your organisation. Change is difficult and sustaining change more so. To do so, we want to leverage the awesome power that...


Finding Your Goldilocks Zone

Goldilocks is fast asleep when the bears return home. She found her perfect bed, not too big and not too soft. After eating her fill of the perfect porridge that wasnt too hot and wasn't too sweet. Goldilocks had tested the beds upstairs and fell into a deep sleep. The three bears were none too pleased with this breach of neighbourly etiquette and devour Goldilocks. Which version of the story do you believe for your life? The version usually shared with your kids probably has Mama,...


LA 053: Strive to Leave a Legacy or Chase After the Wind?

Stress! Do you suffer? Of course you do. How much is caused by others and how much do you cause yourself? When you really think on this, you uncover some rather painful truths about stress. Most of it is caused by yourself. Like you. I like to place demands on my performance. Far greater demands than I would ever allow anybody else. Well perhaps my wife would debate that, but I don't demand so much from other people. Like you, I have a desire to leave something of a legacy. I want to...


LA 052: How to Influence Anyone and Everyone

In this episode we are exploring how you can influence and motivate anyone or everyone. We're even going to learn some lessons from the President of the United States and just how he won the election. Jeff sat on a bar stool at the front of the room. He had no slides, no props, just sat and talked. Within minutes, he had everybody in the room on the edge of their seats eagerly nodding and ready to follow him wherever he went. None of us in the room had met Jeff before. In fact, none of...


LA 051: How do you leverage your Influencing Style? The Trust/Respect Matrix

The 15 inch blade flew perilously close to my left ear and the Chef's knife thumped into the door behind me. I was told, in no uncertain terms, that my days in his pastry kitchen were over. I couldn't possibly repeat the actual words, but if you think that Gordon Ramsey cusses, I can assure you that even he has a comparatively mild turn of phrase. Chef was right of course. I was useless in the pastry kitchen. I still am. My croissants could be used to break rocks in a quarry. My...


LA 049: Breaking Down the Glass Walls. The Biggest Challenges for Tech and Business Leaders in 2017

It's more than 40 years later, and businesses and homes are awash with computing devices. There's more computing power in my watch than on that entire top floor of equipment back in the early 70's. Much has changed... except it seems there remains a divide between the techies behind that glass wall and the business desk on the outside. At the end of 2016, Barbara Dossetter of CIO Connect and I undertook a research project to better understand the current frustrations and challenges...


LA 048: What is the ONE thing you can do to be a better leader?

When I was a young junior hotel manager, I knew it all. I knew everything about running a hotel, the restaurant, the kitchens, and the rooms. After all, I was studying for a degree in hotel management and had worked in every department. When a member of staff had a problem, I had a solution. When a guest had a question about something, I always had the answer. Not just any answer, I had the best answer! At the time I thought that I was a terrific leader. After all, everyone did what...


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