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Ep. 8 - Vickie Harris: Closing the Gap Between Acute and Non-Acute Care

Post-acute and non-acute care are changing dramatically with the transition to value-based care. Organizations must ramp up their attention to competency, care quality, and efficiency to establish themselves as the providers of choice to work with acute care hospitals. Employees are key to this change, and HealthStream provides solutions to help organizations invest in creating highly trained and competent staff. In this episode of our podcast, we spoke to Vickie Harris, the President and...

Duration: 00:21:51

Ep. 7 - Richard Galentino: Engaging Customers to Solve Big Healthcare Problems

It’s not often that we get to turn the vision for healthcare improvement into reality, but that’s exactly what HealthStream’s Living Labs is doing. From reengineering how annual training is delivered and identifying rising nurse leaders, to innovating how we care for our aging population, HealthStream partners with our customers to understand and tackle some of healthcare’s biggest challenges. In this episode, we spoke to Richard Galentino, who heads up the Living Labs program. Hear...

Duration: 00:20:11

Second Opinions Ep. 6 - Elliot Clark: Examining the Link Between HR and Business Outcomes

For healthcare, “HR in the future has got to be innovative… entrepreneurial… creative, but most of all they have to be talking about business impacts.” That’s the advice of Elliot Clark, Chairman and CEO of SharedXpertise Media and HRO Today, a magazine focused on Human Resources leadership. In this episode of Second Opinions, Elliot provides strong evidence why healthcare leaders must adopt the mindset of industries that see HR as an investment in the future and in better outcomes, not...

Duration: 00:24:18

Second Opinions Ep. 5 - Bryan Warren: Can Assessments Take the Guesswork Out of Hiring?

Bryan Warren is the Director of Healthcare Solutions at Select International, which helps organizations identify the necessary behavioral competencies of successful employees. Bryan says that in order to build a patient-centered culture that also values patient safety, you have to understand the personal attributes that will support that culture. He shares, “If we’re thinking about hiring people who are more prone to provide patient-centric care and who will thrive in a patient-centric...

Duration: 00:37:11

Second Opinions Ep. 4 - Joan Wynn: Building the Organizational Will to Create a Culture of Safety

Joan Wynn is the Chief Quality Patient Safety Officer at Vidant Health in Greenville, North Carolina, and was recently named as one of the top patient safety experts in the country. In this episode you’ll hear how a tragic patient safety event was the catalyst that led the health system to transform its culture. Dr. Wynn shares how engaging the Board in quality and safety created a foundation for meaningful and sustainable change. She also discusses the role of patient and family advisors...

Duration: 00:36:19

Second Opinions Ep. 2 - Dick Finnegan: Can Five Simple Questions Help Retain Your Best Employees?

Dick Finnegan is the CEO of C-Suite Analytics and the author of four books, including the best seller The Power of Stay Interviews. Dick has worked with companies across the globe seeking to understand what makes employees tick, and perhaps most importantly, what makes good employees stay. Through the power of Stay Interviews, Dick has identified the specific questions that can help managers establish trust and pick up on the early warning signs of an employee who is not engaged. Tune in...

Duration: 00:30:34