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Podcast on creating clearer and simpler information, technical writing, technical communication, and related topics. Podcast from Cherryleaf Ltd.

Podcast on creating clearer and simpler information, technical writing, technical communication, and related topics. Podcast from Cherryleaf Ltd.
More Information

Location:

United Kingdom

Description:

Podcast on creating clearer and simpler information, technical writing, technical communication, and related topics. Podcast from Cherryleaf Ltd.

Language:

English


Episodes

Equipped for elearning?

1/13/2018
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We look at the equipment you can use for creating elearning content. Zoom H6 recorder Camtasia Captivate Mimic Cherryleaf training courses

Duration: 00:18:53


Delivering technical documentation via an API

12/27/2017
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We look at deliverting technical documentation via an API. Weather API Bing Ads Content API The Guardian API BBC APIs Scriptorium - Cancer staging information podcast ReadtheDocs Embed API MindTouch API FontoXML Launch API Forestry.io API

Duration: 00:12:04


Trends in Technical Communication in 2018 and beyond

12/11/2017
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It’s not quite 2018 yet, but here are our predictions for technical communication in 2018 and beyond. We also look back at the predictions we made for 2017. Predictions for technical communication in 2017 and beyond Five predictions for technical communication in 2016 and beyond Docs Like Code - Interview with Anne Gentle Every Page is Page One - Interview with Mark Baker at UAEurope 2017 Cherryleaf website Flickr image by byronv2

Duration: 00:10:43


Tools for editing and reviewing content

11/28/2017
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We look at the tools used by technical communicators for editing and reviewing content. Cherryleaf Revising and Editing Content course Restrict or permit formatting changes in Word 2016 Acrobat DC Hosting shared reviews on SharePoint or Office 365 sites Hosting a Shared Review: An Alternative to Acrobat.com Authorea CriticMarkup Hypothesis [...]

Duration: 00:18:46


Books on technical writing

10/30/2017
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We look at some of the best books to read on technical writing. Single Sourcing, Kurt Ament Ron Blicq and Lisa Moretto Minimalism Beyond the Nurnberg Funnel, John Carroll Lean for Practitioners, Mark Eaton Managing Your Documentation Projects, JoAnn Hackos Information Development, JoAnn Hackos Modern Technical Writing, Andrew Etter Docs Like Code, Anne Gentle Current Practices and Trends in Technical and Professional Communication, Stephen Crabbe The Language of Technical...

Duration: 00:15:20


Zendesk and Knowledge Centred Support

10/2/2017
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We explore these questions from listeners: What’s your opinion of Zendesk and Mindtouch? Someone in our company thinks it might be a good idea to explore the idea of moving our Help content – have you heard of anyone doing this and then using it in a way of single sourcing etc? Our boss wants us to consider the idea of merging our Help content and our “Knowledge base” which is like articles/support troubleshooting etc. Whether this is our content going into the knowledge base or vice...

Duration: 00:19:36


Docs Like Code - Interview with Anne Gentle

9/15/2017
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Interview with Anne Gentle, author of Docs Like Code and Product Manager at Cisco. Interview by Ellis Pratt, Cherryleaf Subscribe to Cherryleaf’s newsletter Cherryleaf training course – Advanced technical writing techniques For comments and feedback: info@cherryleaf.com Topics covered:

Duration: 00:49:57


Training, accreditation and CPD in technical communication - interview with David Farbey

9/5/2017
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Interview with David Farbey of the Institute of Scientific and Technical Communicators, about training, accreditation and CPD in technical communication. We discuss: Cherryleaf’s ISTC accredited training course:

Duration: 00:25:15


Starting a career as a Technical Author

8/22/2017
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We look at the job of a Technical Author/Technical Communicator, and how you can start your career. www.istc.org.uk Cherryleaf’s online Technical Author/technical writing course

Duration: 00:11:58


2017 European technical communicators salary survey results

8/3/2017
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We look at the findings from the Cherryleaf survey of European technical communicators. Cherryleaf 2017 European technical communicators survey results – Part 1 Cherryleaf 2017 European technical communicators survey results – Part 2 UK Salaries Cherryleaf 2017 European technical communicators survey results – Part 3 Other Salaries IT Jobswatch Cherryleaf Blog Cher [...]

Duration: 00:15:56


How to present at a conference

7/25/2017
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Some advice on presenting at conferences. Daniel Morden storyteller Laurence Lessig - Remix presentation The Presentation Secrets of Steve Jobs https://www.cherryleaf.com https://www.cherryleaf.com/blog Classic TV - Windmill Interlude Film

Duration: 00:35:29


Delivering a digital strategy for Parliament - Interview with Rosie Hatton

7/18/2017
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The UK Parliament is one of the oldest organisations in the world. So how do you deliver a strategy to a body that has over 700 years of content? Cherryleaf’s Ellis Pratt interviewed Rosie Hatton, Strategy Digital Lead at the Parliamentary Digital Service, to find out. Topics covered:

Duration: 00:55:11


Recruiting the right Technical Author

7/4/2017
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This is a recording of a 2012 webinar called “Recruiting the right Technical Author”. For more details on Cherryleaf’s contract and recruitment services, see https://www.cherryleaf.com/recruitment_services/ For comments and feedback: info@cherryleaf.com

Duration: 00:38:02


API Documentation: the undiscovered country

6/27/2017
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Recording from UAEurope 2017 conference. With many software developers now spending their time developing APIs, there’s an increasing demand for API documentation writers. It’s a fast changing field, with emerging information design patterns and authoring tools. It’s also different from end user documentation, and this means many Technical Communicators are uncertain if and how they should migrate to these roles. REST API documentation training course...

Duration: 00:35:50


Every Page is Page One - Interview with Mark Baker at UAEurope 2017

6/13/2017
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Interview with Mark Baker, author of Every Page is Page One, interspersed with audio snippets from Day 1 of the UAEurope 2017 conference. Presentations: Caroline Loverage (Thermo Fisher Scientific). Teaching by Example: Worked Examples in the Documentation of Complex Systems Kelly O’Brien (Kayako). Practical Information Architecture: Building Templates For Better Content. Helena Pichler (Nominet). AsciiDoc to Responsive Webhelp: Agile documentation for small teams. Image by Mattias...

Duration: 00:31:56


Unifying pre- and post- sales content

6/6/2017
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Should marketing and technical communiations be unified? Google Zero Moment of Truth https://www.thinkwithgoogle.com/marketing-resources/micro-moments/zero-moment-truth/ David Ryan, Corilla https://www.youtube.com/watch?v=bd46s-1Hypg XML Documentation Add-on for Adobe Experience Manager http://www.adobe.com/uk/products/xml-documentation-add-on-for-experience-manager.html Selling the Wheel https://www.amazon.co.uk/Selling-Wheel-Choosing-Company-Customers/d [...]

Duration: 00:19:17


Getting users to answer their own Support questions

5/23/2017
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We look at getting users to answer their own Support questions - why would we want to do this, and how can we do this. MetricNet data on the cost of Support calls: http://blog.kineticdata.com/tag/average-cost-of-an-it-support-ticket/ For comments and feedback: info@cherryleaf.com

Duration: 00:11:26


User documentation in Agile - Learning from the Lean Methodology

5/16/2017
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This is a recording from the Agile the Docs - all day mini-conference. Exploring the tools, processes and challenges documentarians have in an agile development team. Sorry, the audio quality isn’t great. 5th December 2016, London UK Speaker - Ellis Pratt, Cherryleaf Video of the presentation https://www.youtube.com/watch?v=dY77qPOJ0kw Copy of the slides...

Duration: 00:25:06


Brexit and its effects - communicating change to your business

5/9/2017
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We look at the potential impact of Brexit on UK businesses, how to manage the changes, and how to communicate any changes to staff. Examples: http://cherryleaf.com/example2/#t=Disposal_of_unwanted_or_broken_mobile_phones.htm http://cherryleaf.com/example3/#Selling_mobile_phones.htm See...

Duration: 00:23:33


Pilot episode - Writing at 240 words per minute - The Open Steno Project

5/3/2017
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This is a recording of a presentation made to the Richmond New Technology Meetup Group 2 May 2017. Being a pilot episode, the audio quality isn’t perfect - sorry. Steno technology has existed for about a century, and has been compatible with computers for over 30 years, but until now the technology necessary to write at 240 words per minute has been restricted to professional stenographers. The Open Steno Project seeks to bring free software, low-cost hardware, and interactive learning...

Duration: 00:57:58