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024 – How to Listen Your Way to the Future of Healthcare | Dr. Chesley Richards | CDC

10/26/2017
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They say that civilization advances by extending the number of important things we can do without thinking about them. To me, that's the promise of technology and it's particularly true when it comes to artificial intelligence and machine learning. Still, not everyone sees it that way. Some worry that they'll be replaced. Others take offense to the fact that they're seen as replaceable. But just like the rise of ATMs led to an INCREASE in the number of bank tellers, we'll see AI drive...

Duration: 00:59:57


QM01 - Quality Measures: Past, Present and Future | John D'Amore - Diameter Health

10/10/2017
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On this episode, we talk with John D'Amore. John is Founder, President and Chief Strategy Officer at Diameter Health and has been working on Quality Measures in healthcare since the early 2000s. Yup, pre-EMR quality measures! John takes us on a fascinating journey from paper based quality measurement (see RHQDAPU... at least we've streamlined our acronyms!) to the dawn of electronic measurement. via the Electronic Medical Record (EMR). He explains why the single-EMR approach made sense in...

Duration: 00:55:49


022 - Quality Talks 2017 | Andy Reynolds | NCQA

9/28/2017
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Quality... What does that mean in healthcare? How can it be measured? Is it the same for everyone? Who gets to decide? These are just a few of the incredibly difficult questions that the healthcare industry is grappling with as we enter the age of value-based care. The decisions we make about quality in the coming years will have significant and lasting impact on the future of our industry. This is a conversation that's very much worth having. On this episode, we bring you another...

Duration: 00:34:50


021 - Building a Health IT Leadership Team | Drew Ramsey | Valor Partners

9/20/2017
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The healthcare industry has lots of problems, lots of money and is in a constant state of change. With those characteristics, it's no wonder startups are throwing their hats in the ring in increasing numbers. The theory is that they'll take some technology or process that's just killin' it in every other sector, apply it in healthcare and profit. The reality they find is quite different. Even with a great product, the notoriously long sales cycles, counter-intuitive financial incentives...

Duration: 00:45:48


020 - Take it to the Cloud: A Look at Hybrid Data Storage in Healthcare | Laz Vekiarides | ClearSky Data

9/13/2017
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The entire healthcare industry went digital in a very short time. We've barely got our arms around the mountains of data created every day in our transactional systems (i.e. EMR, Scheduling, RCM, etc.). Now the genomic, patient-generated and device-generated data is starting to flow. Take all that, mix it up with some HIPAA, a few parts ransomware, an uncompromising need for on demand data and reliability, the almost-dogmatic refusal to ever let go of a single piece of information, and the...

Duration: 00:46:46


019 – HITS Conference Preview w/ Dr. Christine Green and Dr. Kelly Reynolds

8/22/2017
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The most important thing we do on The #HCBiz Show! is confront reality. We don't complain about how things are, or how they ought to be. We know that's a dead-end. Instead, we examine our current situation and identify our obstacles. Then we come up with practical ideas for how to work through, under, around, or with those obstacles. That's the only reasonable approach for an innovator. Dealing with obstacles to Infection Control The Healthcare Infection Transmission Systems (HITS)...

Duration: 00:35:05


PD08 - The Patient Perspective on Provider Directories – Tam Ma – Health Access California

8/7/2017
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Healthcare is the most intermediated business in the history of the world. There's always someone, and usually several someones, in between the clinician and the patient. Similarly, while most of us working on the business of healthcare will enthusiastically agree that we do this for the patients, we spend very little time talking about them. Of course, I'm not referring to the "front-lines" of healthcare delivery (i.e. doctors, nurses, etc.) or even their immediate support team at the...

Duration: 00:40:28


PD07 - Going Deep on Provider Directory - Dave Marotz - Surescripts

7/26/2017
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How do you eat an elephant? One bite at a time. That may be the best advice I can give the healthcare industry at this point. On this episode, we talk with Dave Marotz, Director of Directory Services at Surescripts to break down the Provider Directory concept into its component parts... "capability style". We go deep on the technical and architectural hurdles that need to be overcome to progress Provider Directory. You'll learn about: Dave is a technical wizard when it comes to...

Duration: 01:04:11


PD06 - How to Tap Existing Processes for Provider Data | Martin Dunn | Gaine Healthcare

7/17/2017
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This week's guest is Martin Dunn, CEO of Gaine Healthcare. Martin frames up the current state of provider data and directory issues quite well with this quote: "It doesn't matter how much you regulate the docs, It doesn't matter how much you've threatened the docs. It doesn't matter how much you incent the docs to pull this information together for you. If you ask questions that are difficult to answer, difficult to understand, impossible to keep up with because the doctors and the...

Duration: 00:53:33


PD05 – Approaching Provider Directory as a Data Quality Problem | Andrew Kobylinski | BetterDoctor

7/11/2017
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Friedrich Nietzsche argued that there are no facts, only interpretations. It seems that this idea holds true for provider data too. Today's guest is Andrew Kobylinski, Head of Product at BetterDoctor. Andrew tells us that the provider directory issue is first and foremost a data quality issue. At the heart of data quality, he says, is metadata that explains where the information came from, what it means, when it was updated, and more. This metadata is the interpretation and without it,...

Duration: 00:51:45


014 - Accelerating Digital Health for Social Good | Christian Seale | Startupbootcamp Miami

6/29/2017
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Life can be hard for entrepreneur's in healthcare. Sure, we've seen an increase in Digital Health investment over the past few years, but it remains exceedingly difficult for new companies to prove their value, align with complex reimbursement models and get that first customer. That's where Digital Health Accelerators like Startupbootcamp Miami come in. They're in the business of aligning startups with specific customer needs, and in doing so, can help founders make big leaps in a short...

Duration: 00:46:54


PD04 - Are We Asking Providers the Wrong Questions? | Ron Urwongse | CAQH

6/20/2017
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On this episode, the fourth in our ongoing Provider Directory Series, we continue to unravel the "why" behind provider directory inaccuracies. One major theme that's emerged is that we have a context gap between health plans and providers. That is, even when we're asking the right people at the right time, we might be asking the wrong questions. Our guest, Ron Urwongse, a Senior Product Manager at CAQH, explains how adding a level of specificity to our questions can yield dramatically...

Duration: 00:40:59


PD03 - Provider Data: What is Known and What is Assumed? | Mark Martin - Availity

6/13/2017
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There are two kinds of Provider Data Explicit provider data comes directly from the providers, their groups or even their IT systems (i.e. EMR, RCM, etc). Since this data is coming from the source, it's assumed to be up-to-date and accurate. However, as we learned in episode 11 (PD-02) there are subtleties and complexities to consider. For example, there are scenarios where it's best to go straight to the provider and others where you must talk to the group instead. You see, there are...

Duration: 01:01:06


PD02 - A Provider-side Approach to Provider Directories plus SB-137 | Bill Barcellona (CAPG)

6/6/2017
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The national provider directory discussion is clearly focused on the patients and health plans. It focuses on the patients because they're the consumer of this information and without it, they can't make educated decisions when buying health insurance. The conversation focuses on health plans because they're the ones being held accountable for making the information available to consumers. To effectively address this issue, we also need to take a good hard look at things from the...

Duration: 00:45:36


PD01 - Provider Directories: How Hard Can This Really Be? | Don Lee and Shahid Shah

5/30/2017
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In 2016 we saw new provider directory regulations from CMS and several states, including the particularly "toothy" SB-137 in California. The new rules are intended to hold health plans accountable for any inaccurate and/or incomplete information in their provider directories. The national conversation is focused intently on the consumer side. That is, bad information makes it difficult for patients to make educated decisions when they select plans and can lead to access issues down the...

Duration: 00:45:08


IPAC-08 The Patient Hot Zone | Darrel Hicks

5/24/2017
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Darrel Hicks is internationally recognized as one of the subject matter experts in infection prevention and control as it relates to cleaning. He has written and published numerous articles in professional and healthcare related journals as part of his commitment to providing a cleaner, safer and healthier indoor environment. Darrel has a specific interest in soft surfaces and what he calls "The Patient Hot Zone". That is the hospital bed and the 36" around it. There are high-touch...

Duration: 00:31:15


IPAC-07 Understanding Infectious Agents in the Environment | Dr. Syed Sattar and Bahram Zargar

5/16/2017
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What happens to an infectious agent once it leaves the human body? Well, it ends up in our cars, airplanes, food, water and soil. If we know how that contagion behaves "in the wild", then we'll be able to kill it, filter it, or otherwise prevent it from proliferating, and potentially improve the lives of millions of people in the process. This is the study of Environmental Microbiology and it's a topic that today's guest has spent more than 30 years trying to understand. Dr. Syed Sattar...

Duration: 00:38:41


IPAC-06 Redefining Sepsis | Michael Ackerman

5/9/2017
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Sepsis is not an infection. Rather, it's your bodies overwhelming reaction to an infection and can lead to some serious health issues. In fact, sepsis is the #1 cause of death for patients in hospitals. Sepsis definitions and protocols have been around for some time, but have been undergoing major changes. Additionally, sepsis is under scrutiny from CMS at the federal level and is subject to public reporting in many states. All of this, plus the importance of quickly diagnosing and...

Duration: 00:40:20


IPAC-05 Lessons on Infection Control and Healthcare Sales from the Man with the High-Tech Pillow | David Woolfson

5/2/2017
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There are two things I can say for sure. First, healthcare-associated infections (HAI) cause a lot of suffering and cost a lot of money. Second, it's really hard to sell into healthcare, even when you have an innovative product that attacks a well-known problem in a common-sense way. On this episode, we get to dive into both of those things. Infection Control and Environmental Surfaces Over the past decade, substantial scientific evidence has accumulated indicating that contamination of...

Duration: 00:43:58


IPAC-04 Shining a Light on C. diff - Christian John Lillis

4/26/2017
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Clostridium difficile (klos-TRID-e-um dif-uh-SEEL), often called C. difficile or C. diff impacts 453,000 people every year. And with 29,000 associated deaths, it takes more lives than AIDS and drunk-driving combined. Yet, most people have never even heard of it. That's a big problem because you can't protect yourself from a threat when you don't even know it exists. The impact on the business of healthcare is significant too. A study published in the American Journal of Infection Control...

Duration: 00:49:36

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