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075 ~ A Process Filled Vacation

Are you process aware? Not only within your organization, but when you are out and about? Today, I want you to begin becoming more process aware. Let me tell you about my vacation... What do you notice when you are on vacation? Everything is novel to you so you begin to notice everything We recently went on a vacation Driving to Louisville, KY Then to Nashville, KY Then to Chattanooga, TN Our Ultimate destination was to Columbus, GA and Fort Benning. Then we drove home with a...

Duration: 00:09:45

074 ~ Processes at Taylor Made Farm

What do you notice when you are on vacation? Everything is novel to you so you begin to notice everything We recently went on a vacation Driving to Louisville, KY Then to Nashville, KY Then to Chattanooga, TN Our Ultimate Destination was Columbus, GA and Fort Benning On the way back we drove to Lexington, KY and stayed with friends While there I got the chance to visit place a place that was a testament to processes, procedures and satisfied customers Taylor Made Farm Keywords:...

Duration: 00:10:39

073 ~ One Year Annivesary of the Production Line

You’re listening to the Production Line I’m your host, Jim Trela Can you believe that the The Production Line has been on the air for a year now? This is our 73rd installment, each going every week. We haven’t missed one yet Now it's your turn to give me your feedback for the second year Keywords: #IWorkForGM; Production Line; Jim Trela; Management; Leadership; Anniversary;

Duration: 00:03:22

072 ~ Fixing Process Problems in Your Business

I’ve said this before The best ideas will come from the people doing the job. In the last episode, I talked about the art of listening And how it is a skill that needs to be practiced If management has this skill, they will have an easier time when problems arise Especially systemic or procedural problems When something is not going well in a process or procedure It is important to go to the people that know the process the best The people doing the job. Keywords:...

Duration: 00:06:43

071 ~ Listening - The Art of Management

Do you listen? I mean really Do you listen? The other day, I was speaking with a good friend Actually, it was my wife After being married for 29 years, I think you can imagine that we can pretty much finish each other’s sentences But, then I learned that you still have to listen I learned that when your emotions are running hot, you have to listen more than anticipate Because sometimes you anticipate incorrectly We were talking and she asked me a question: Now, I’ve answered...

Duration: 00:09:31

070 ~ Medicine for the Entrepreneurial Seizure

In this episode we will discuss the Entrepreneurial Seizure How to think logically when it strikes you An example of the entrepreneurial seizure in a young adult How you can help avoid some of the pitfalls when you start your own business. And it all begins with an excerpt from one of my favorite books: The E Myth Revisited - Why Most Businesses Don’t Work and What To Do About It By Michael E. Gerber KEYWORDS: #IWORKFORGM; Production Line; Business; Management; Leadership;...

Duration: 00:14:01

069 ~ Influencing Without Authority - More Techniques

Today we continue our discussion on Influencing Without Authority A situation we all have to be able to handle, no matter what our role. There are many techniques that can be used to help influence without authority. The last podcast described using Transparency to get collaboration Today we will go through more techniques including: Relational Influence Walk into a meeting with a Recommendation in hand Have a Plan Set Expectations Let The other person think it is their...

Duration: 00:17:14

068 ~ Influencing Without Authority - Relationships

This is a second podcast on the topic of Influencing Without Authority A situation we all have to be able to handle, no matter what your role. There are many ways to influence when you do not have the authority to do so. Many times, the situation is one in which you are looking for things to go your way to sway an anticipated decision in your direction. This is more than just trying to make a sale It has to do with getting people that you have no authority over to do the things...

Duration: 00:08:04

067 ~ Dr Kerzner and the Power of Acknowledgment

In this episode Dr. Kerzner speaks directly about the importance of the Power of Acknowledgment when needing to influence without authority We all have times when we need to get things done when they are not directly within our sphere of authority There are many ways to do it, one of which is to use the Power of Acknowledgment. Dr. Kerzner understands the true power here and has many stories. Let’s listen in... Here’s the second installment of my interview with Dr. Kerzner: KEYWORDS:...

Duration: 00:14:47

066 ~ The Power of Correction and Trust

Today, we’re going to continue our discussion about the management technique of “criticism” Or Constructive Criticism Is it effective? If you remember our last episode, it was noted that when someone is criticized the first thing they do is become defensive Give reasons for their work and why they performed the way they did How can we change our perspective on employee correction and make it more effective? The keys are Clear Expectations, Integrity, and Trust KEYWORDS:...

Duration: 00:10:20

065 ~ The Power of Criticism

Today, we’re going to talk about the management technique of “criticism” Or Constructive Criticism Is it effective? Does it work as well as you think it does? What is the purpose of criticism? KEYWORDS: Production; Line; Criticism; Leadership; Management; Business; #IWorkForGM

Duration: 00:06:56

064 ~ Are You Listening

Today I have one of the first installments from an interview I held with Dr. Harold Kerzner Dr. Harold Kerzner has a doctorate, masters of science in Engineering and an MBA. He is a Senior Executive Director with the International Institute for Learning. Dr. Kerzner is a globally recognized expert in the areas of project, program and portfolio management and strategic planning. He’s a prolific speaker, and is the author of over 60 text books including Project Management: A Systems...

Duration: 00:10:37

063 ~ Employee Correction

Today we are going to talk about a touchy subject: How do you correct an employee that is performing a task wrong Or Heading in the wrong direction behaviourally? There are many different philosophies on how to do this: Discipline Positive reinforcement Ignore it and hope it goes away (yes, some people think this will work) The Performance Improvement Plan or PIP Encouragement Constructive Criticism The criticism Sandwich Moving to another position within the company And so...

Duration: 00:10:05

062 ~ Leadership Qualities

In the last episode, I asked the question: Do good technicians make good managers, or leaders In my opinion, There are very few technicians that can transition to being a manager Unless they slow down on their technical route and begin learning the ways of leadership Leaders need to grow in the skillset too. What are the qualities of a great leader? Keywords: production, line, leadership, qualities, Harold, Kerzner, Center, Grateful, process, improvement, Trela, qualities,...

Duration: 00:06:51

061 ~ Management Question - Who to Promote

Today we’re going to talk about promoting good people Or not promoting them The first question is: Do good technical people make good managers? In other words, Does a good sales person make a good sales manager? Does a good Data Analyst make a good Data Analytics Manager? Does a good hockey player make a good coach / General manager? KEYWORDS: Production; Line; Management; leadership; development; business; process; improvement; promotion; wayne; gretzky; hockey;

Duration: 00:09:12

060 ~ Data Driven Decision Making

Today, We’re going to spend time looking at your business We’re going to use your own data This data is information in your business about your business What kind of data do you have? Information about your customers Information about their orders What did they order? Where was it shipped? How can you use this data to make your business more efficient and profitable? Keywords:Data; Driven; Decision; production; line; process; improvement; business; leader; leadership;...

Duration: 00:27:56

059 ~ Management Lesson From My Son

059 ~ Management Lesson From My Son On May 15, 2017, my son shipped out to Army Basic Combat Training at Fort Benning,GA. He’s in the Army National Guard / ROTC (Reserve Officer Training Corps). He had the chance to contract with the ROTC and got to the Army Officer Training camp, instead of the Enlisted Army Basic Combat Training But he wanted the longer, tougher training camp. He chose 14 weeks of Basic Training instead of 4. Some people looked at him like he was crazy. But was...

Duration: 00:22:19

058 ~ Trust in Business Relationships

How does one organization build trust with another organization? No matter how you look at it, trust can only be built up between people. Generally these people are the sales executives, representatives and sometimes, the top management of the organization. But, no matter how you slice it, it's all about people meeting with people and building trust. Keywords: Business; Trust; Production Line; Process improvement; management; leadership; Center; Grateful;

Duration: 00:09:02

057 ~ Leadership and People

Today, we are going to continue our discussion on Leadership and include the relationship between the leader and those following them The two main points today are going to be : The need for empowermentGrowing Your People - Growing Your Business Keywords: empowerment, leadership, learning, teaching, business, process improvement, management, production, line, Las Vegas, golden, knights, Detroit, Red Wings, Tampa Bay Lightning, Yzerman, Shanahan, Gallant

Duration: 00:08:25

056 ~ Leadership Qualities

When is comes to leaders, what qualities are people looking for? I’ve compiled a list of them that we will go through today. Are you a leader or the head of an organization? What are your people looking for? Integrity - Say what you are going to do and do what you saidRespect - One of the only qualities you can earn, only by giving itVision - Where are we headed?Realistic - How are we going to get to the future?Decisiveness - When the time comes, he or she will make the right...

Duration: 00:05:19

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