In the latest Welcome Systems podcast, we chat to Barry Clark, Managing Director of Dunedin Consultancy, and Hefin Morris, Operations Director at Welcome Systems, about the challenges that come with managing millennials in hotels.
We discuss (amongst other stuff relating to this fascinating generation):
Find out more about Dunedin Consultancy here: www.dunedinconsultancy.co.uk
Find out more about Welcome Anywhere here:
In our latest podcast, we discuss labour management with Gareth Thomas, Business Development Manager at Catton Hospitality and John Jones, MD at Welcome Systems.
What is modern labour management? How does it impact productivity, staff satisfaction, the hotel’s bottom line and, most importantly, the guest experience?
John, Gareth and Mark delve deeply into this fascinating, and often intangible topic, and discuss the following:
Dive in and let us know what you think in the comments...
In episode three of the Welcome Systems podcast, we invite founder and CEO of Right Revenue, Adrienne Hanna, to unpick the contentious subject of rate management in the hotel industry.
This fascinating insight into what is often considered a ‘dark art’ of hotel management asks one of the industry’s foremost experts in the field the following questions:
Find out more about Right Revenue here: www.rightrevenue.co.uk
Find out more about Welcome [...]
For our very first podcast we wanted to invite a big guest to sit down with us and chew the fat over the rapidly changing hospitality industry.
So, we asked Booking.com. And they agreed.
That gave us an idea; why not gather some probing questions from Welcome Anywhere users and put them to the biggest OTA of them all?
A discussion on everything from the importance of personalisation to the increasingly vital role the hotel website plays in attracting modern guests followed, making this...