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WebmasterCast

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Location:

CA

Language:

English


Episodes

Customer Service as UX - How NOT to Alienate Your Customers

9/15/2015
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We speak with Kelly Wolske, Senior Trainer at Zappos.com on how corporate culture can influence user support, and how customer service is an integral piece of UX (user experience).

Duration: 00:26:30


Monetizing Your Blog

5/12/2015
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We interview successful beauty blogger Miranda Mendoza from SlashedBeauty.com on how to monetize a blog. Topics include network advertising, affiliate programs, brand-sponsored posts, and best practices for producing attractive content.

Duration: 00:27:57