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eBay Radio

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Location:

United States

Description:

EBay Radio is committed to providing online sellers with valuable information, education, and inspiration. Our focus is on helping sellers achieve and maintain Top-Rated Seller status on eBay. For live broadcasts on Tuesdays and Thursdays, access to the archives 24/7, and to join the eBay Radio Group for even more valuable tips and ideas for growing your business on eBay, go to http://www.eBayRadio.com.

Language:

English


Episodes

Ask Griff & Lee – Show 475 – Segment 1 - eBay Radio

9/21/2017
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eBay released the 2017 Fall Seller Update on Tuesday, and as CEO Devin Wenig promised, eBay is doing a lot to bring happy buyers to sellers' listings. Griff and Lee discussed the good news contained in the update. Read the entire 2017 Fall Seller Update at http://www.ebay.com/fall2017.

Duration: 00:30:01


Ask Griff & Lee – Show 475 – Segment 2 - eBay Radio

9/21/2017
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First-time caller Alok, San Jose CA (chiyocreations), asked about Guaranteed Delivery (eGD). Susanna, Wichita KS (stylesofsusanna), won a $25 gift certificate for shipping supplies from Bubblefast (http://www.bubblefast.com) for her answer to Lee's "Hey, You, Pay Attention!" question. Gina, Des Moines NM (classysoles), asked Griff and Lee to review one of her listings with an eye towards why she is getting returns.

Duration: 00:24:43


Ask Griff & Lee – Show 475 – Segment 3 - eBay Radio

9/21/2017
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Patty, Miami FL (theshoppingmom2), shared what she learned from a shipping error. Griff and Lee continued their review of the 2017 Fall Seller Update. Read the entire update at http://www.ebay.com/fall2017. Tom, Pittsburgh PA (blackandgoldgifts), asked about using materials from the eBay Education Specialist program when teaching a community college class.

Duration: 00:30:18


Ask Griff & Lee – Show 475 – Segment 4 - eBay Radio

9/21/2017
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Lynn, Schaumberg IL (dazy-dog62), hasn't seen her listings showing up with the Guaranteed Delivery filter, and neither has Rich, Elk Grove Village IL (appealingsigns). George, Elgin IL (georgek809), asked if he could still create custom store pages. Don, Los Angeles CA (cali-surf-culture), wondered why he's getting notifications that his listings contain active content. Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay...

Duration: 00:24:23


eBay Radio – Show 697 – Segment 1 – 2017 Fall Seller Update - eBay Radio

9/19/2017
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The 2017 Fall Seller Update! Our guest is Bob Kupbens, eBay's Vice President, B2C Seller Experience & Global Trust, with an overview of today's newly released Seller Update. Helen, Rainier OR (summertoad), asked about embedding audio. Lisa (thegreenhouse2) asked about late shipping dings due to the hurricanes impacting her Top Rated Seller status. Gina, Des Moines NM (classysoles), shared a video workaround. Read the entire 2017 Fall Seller Update at http://www.ebay.com/fall2017.

Duration: 00:30:07


eBay Radio – Show 697 – Segment 2 – 2017 Fall Seller Update - eBay Radio

9/19/2017
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Updates to eBay's Contact Information Policy! Our guest is Linda Cornelison, eBay's Senior Manager, Global Customer Trust. Linda replied to an earlier question regarding embedded audio. Griff reminded listeners about seller FAQs and the new option to add a phone number there. Tom, Livonia MI (valaset), asked about contact information changes, while Debbie, Vacaville CA (thebookkiosk), commented on the newly released links changes. Read the entire 2017 Fall Seller Update at...

Duration: 00:24:52


eBay Radio – Show 697 – Segment 3 – 2017 Fall Seller Update - eBay Radio

9/19/2017
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Updates to structured data: product identifiers, watermarks, the eBay catalog, and bundles and lots! Our guest is Chris Van Wagoner, eBay's Senior Manager, Structured Data. Gina, Des Moines NM (classysoles), asked about required UPC codes as product identifiers for brand-name clothing. Read the entire 2017 Fall Seller Update at http://www.ebay.com/fall2017.

Duration: 00:30:05


eBay Radio – Show 697 – Segment 4 – 2017 Fall Seller Update - eBay Radio

9/19/2017
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Updates to eBay returns! Our guest is Maria Lee, eBay's Senior Manager, Buyer & Seller Trust. Julie, Las Vegas NV (ilovejuliesjems), called to discuss free returns. Read the entire 2017 Fall Seller Update at http://www.ebay.com/fall2017.

Duration: 00:24:38


eBay Radio – Show 697 – Segment 5 – 2017 Fall Seller Update - eBay Radio

9/19/2017
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Updates to Guaranteed Delivery! Our guest is Greg Ross-Smith, Product Activation, Guaranteed Delivery, eBay. Raejean, Cave Creek AZ (holidaysandmemories), asked how late pickups will impact Guaranteed Delivery. Read the entire 2017 Fall Seller Update at http://www.ebay.com/fall2017, and opt in to Guaranteed Delivery (eGD) at http://www.ebay.com/GuaranteedDelivery.

Duration: 00:30:07


eBay Radio – Show 697 – Segment 6 – 2017 Fall Seller Update - eBay Radio

9/19/2017
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Updates to Markdown Manager! Our guest is Liv Ellingsen, eBay's Senior Product Manager, B2C Seller Marketing Levers. Gina, Des Moines NM (classysoles), had a question about how Markdown Manager will be rolled into Promotions Manager. Read the entire 2017 Fall Seller Update at http://www.ebay.com/fall2017. Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the event’s title to see all the details....

Duration: 00:24:54


Ask Griff & Lee – Show 474 – Segment 1 - eBay Radio

9/14/2017
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If you were impacted by Harvey or Irma, eBay has your back with seller protections and special assistance measures; check the Announcements Board (http://announcements.ebay.com) for details. If you need additional help, please call eBay customer service at 866-540-3229 or send email to hurricanerelief@ebay.com. Sell via eBay for Charity to benefit Irma and Harvey victims; to get started, go to http://www.ebay.com/charity and click "Sell for Charity" in the left-hand sidebar. Enter the eBay...

Duration: 00:29:15


Ask Griff & Lee – Show 474 – Segment 2 - eBay Radio

9/14/2017
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Aron Hsiao from Terapeak (http://www.terapeak.com) called in with this week's market research report. Griff and Lee continued reading eBay's Fall marketing news, adapted from a post by Katie Hammel in eBay for Business (http://www.ebayforbusinessblog.com). Ron, Birmingham AL (oilerman21), called in for smartphone advice.

Duration: 00:24:48


Ask Griff & Lee – Show 474 – Segment 3 - eBay Radio

9/14/2017
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Griff and Lee finished reading eBay's Fall marketing news, adapted from a post by Katie Hammel in eBay for Business (http://www.ebayforbusinessblog.com). Andie, Mooresville NC (tookieryan), requested a listing dish; after a quick title tweak, she received a score of 5 tureens! Lee shared ReplyManager's Entrepreneurial Tip #6 (http://www.replymanager.com). C.B., Chicago IL (c.b.), called to follow up on a title change suggested during last week's show.

Duration: 00:30:21


Ask Griff & Lee – Show 474 – Segment 4 - eBay Radio

9/14/2017
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Ron, Birmingham AL (oilerman21), asked about eBay Concierge. Lee also gave Ron additional information on smart phones for the hearing-impaired. If you have a hearing challenge, please feel free to reach out to eBay Customer Service by clicking the Message button on the eBay for Business Facebook page at http://www.facebook.com/eBayforBusiness. Griff and Lee read current events from the eBay Radio Seller Events Calendar, located under Seller Resources in the eBay Radio archives. Click on the...

Duration: 00:24:19


eBay Radio – Show 696 – Segment 1 - eBay Radio

9/12/2017
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Griff gave a brief overview of today's show and introduced the eBay Radio News with Lee Mirabal. Stories include Irma's impact, eBay UK's new Entertainment Shop and Devin Wenig's trip to Washington, DC, with members of eBay Main Street's Small Business Ambassador Network. In addition to the seller protections already announced, eBay is implementing some special measures to help sellers impacted by Hurricanes Harvey and Irma. Get details on the Announcements Board at...

Duration: 00:14:59


eBay Radio – Show 696 – Segment 2 - eBay Radio

9/12/2017
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5 tips for successful selling during tough times! Our guest is Tim Chapman, known on eBay as Top Rated Seller mr.customerservice.

Duration: 00:14:58


eBay Radio – Show 696 – Segment 3 - eBay Radio

9/12/2017
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Open phones, Contact Us email and more: eBetsy, Dallas TX, called in with her latest brief. Bobbi, Sarasota FL (seacoastbargain), called in with an update on how she weathered Hurricane Irma. Bruce, Rockford IL (1toadhall), asked about promoted listings. Tim, Fort Wayne IN (globalmartplus), agrees with "list more, sell more" and is looking forward to Guaranteed Delivery going live for buyers; he also suggested a "Free Returns" filter for search results. Maria, San Jose CA (thestylelister),...

Duration: 00:24:42


eBay Radio – Show 696 – Segment 4 - eBay Radio

9/12/2017
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Winning eBay's 2017 SHINE Awards Grand Prize as Small Business of the Year! Our guest is Angie Cardona-Nelson, co-owner of eWaste Direct, known on eBay as Top Rated Seller angiesgreengosurplus. http://www.ewastedirect.com

Duration: 00:14:44


eBay Radio – Show 696 – Segment 5 - eBay Radio

9/12/2017
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Preparing your business for a weather emergency! Our guest is longtime eBay educator and Hall of Fame member Danna Crawford, CEO of PowerSellingMom, Inc., known on eBay as Top Rated Seller danna. http://www.powersellingmom.com

Duration: 00:14:59


eBay Radio – Show 696 – Segment 6 - eBay Radio

9/12/2017
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Open phones, Contact Us email and more: In honor of New York's Fashion Week, eBay enables you to "Shop the Look" with their new image recognition technology at http://www.ebay.com/myfashionweek. Bobbi, Sarasota FL (seacoastbargain), won the Secret Word Contest. Lee told Griff about eBay Germany's "Mönchengladbach on eBay" (http://www.mg-bei-ebay.de). eBay has launched their global brand campaign, Fill Your Cart With Colour, in the UK. Griff and Lee shared 7 ways to prepare your business for...

Duration: 00:24:49

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