Broker Daily Podcast Network

The world of broking is in the midst of a seismic shift, moving at a pace unlike anything seen before. As discussed in this latest episode of Finance Specialist, host Jack Campbell and special guest Jason Back, founder and director of Broker Essentials, promote a key message for brokers: adapt and integrate, or risk being left behind. The catalyst for this conversation is the upcoming Broker Innovation Summit in Melbourne. This summit isn’t just about technology for technology’s sake – it’s a hands-on exploration of the practical tools – from AI-powered research assistants to advanced document collection systems – that are reshaping the broker’s day-to-day role.

A heated debate is brewing in the broker industry, sparked by the rising tide of AI and its potential to reshape the business development manager (BDM) proposition. In the first episode of the refreshed Broker Daily Uncut, host Jack Campbell is joined by the usual co-host Alex Whitlock, as well as the latest addition – Eva Loisance, principal at Finni Mortgages. The message to BDMs is clear: their expertise is safe for now, but the industry is changing. The most successful will be those who leverage new technology to enhance, rather than resist, the irreplaceable human touch they provide.

In the high-stakes world of broking, success is often celebrated with league tables and settlement volumes. But according to industry experts Jason Back and Alex Whitlock, the true secret to building a resilient, profitable business isn’t just found in the wins – it’s hidden in the failures. In this episode of Business Accelerator, the team dives deep into the uncomfortable but crucial topic of business failures, saying that the most successful brokers are those who learn to spot, analyse, and rectify their mistakes quickly. By learning to treat failures as valuable tuition payments, brokers can stop hiding their breakdowns and start fixing them – turning their biggest challenges into their most powerful advantages.

In a competitive market, the true mark of a successful broker isn’t just the number of loans settled – it’s the strength and depth of their client relationships. While the residential mortgage will always be vital, the most progressive brokers are discovering a powerful strategy to future-proof their businesses: strategic diversification into SME lending. This was the topic of discussion in this week’s episode of Finance Specialist. Here, co-host, Accendo Financials’ Trent Carter, noted that a broker might wait over four years for another transaction from a typical PAYG home owner. For an SME client, the next opportunity often arises within six months. Diversification into SME lending is the strategic key to building a deeper, more profitable, and future-proof brokerage.

In this week’s episode of Broker Daily Uncut, the team prepares for the second leg of the Broker Innovation Summit, coming on 23 September in Melbourne. The world of tech and AI can be daunting, but it presents massive opportunity for brokers, which is why events like this are crucial for dispersing some of the confusion. Also touched on was the immense rise in investor activity, now outpacing owner-occupiers. The shift signals a confident return of investors anticipating a bull run. From next week, Broker Daily Uncut will have a fresh new look with an industry expert joining the podcast.

With spring upon us, the real estate market is heating up, and brokers are gearing up for a vibrant selling season. This period marks a shift from a buyer’s market to a seller’s market, driven by increased buyer demand and limited property supply. The dynamics of this shift present both opportunities and challenges for brokers and buyers alike. This was the topic of discussion in this week’s episode of Business Accelerator, with host Alex Whitlock and co-host Jason Back, who is fresh off the back of being awarded Training and Development Program of the Year at the Australian Broking Awards. The current market is characterised by an uptick in first-time buyer activity, spurred by government incentives aimed at assisting new entrants into the property market. Additionally, recent interest rate cuts have further fuelled buyer enthusiasm, making it an exciting yet complex time for brokers.

Brokers worldwide are diversifying into commercial and business lending, with the UK seeing a 26 per cent growth in its SME sector directly tied to broker activity. In this week’s episode of Finance Specialist, hosts Jack Campbell and Trent Carter from Accendo Financial unpack the international parallels with Australia and ask if the local market is on the cusp of the same surge. The discussion explores opportunities in business acquisitions, APRA’s plans to ease small bank regulations, and the Productivity Commission’s push for lower corporate tax rates for SMEs. For brokers, these shifts highlight the need to stay flexible, seek out niches, and be ready to capture demand from clients expanding into commercial and business lending.

Australia’s spring property season is poised for a major surge, creating a ‘perfect storm’ of opportunity for brokers. A convergence of factors is set to drive unprecedented market activity. This was the topic of discussion in this latest episode of Broker Daily Uncut. Here, the team delves into the opportunities and challenges that await the tail end of 2025. Seasonal trends, coupled with low interest rates and ramped up government incentives, are helping flip the market and provide a lucrative period for brokers.

The mortgage and finance broking industry is at a crossroads. Technology is reshaping client expectations, and the traditional model of simply “writing loans” is rapidly evolving. In this episode of Business Accelerator, Alex Whitlock and Jason Back explore a critical theme: building a sustainable business by focusing on the evolving needs of the customer. The consensus is clear: the brokers who will thrive tomorrow are those who stop seeing themselves as just service providers and start becoming indispensable, trusted partners in their clients’ financial lives.

The past decade has fundamentally reshaped the workforce, sparking a surge in entrepreneurship and self-employment. While this shift has created new opportunities, it has also presented a significant challenge for a growing segment of the population: accessing traditional home finance. In this episode of Broker Daily Spotlight, Bluestone Home Loans’ chief commercial officer, Tony MacRae, dissects the rising importance of non-traditional lending and how it’s becoming a lifeline for modern borrowers. For mortgage brokers, this evolving market represents a significant opportunity to expand their business and provide immense value.

In the ever-evolving world of finance, technology is no longer a distant concept on the horizon – it’s a powerful force reshaping the day-to-day operations of mortgage and commercial brokers. In this latest episode of Finance Specialist, host Jack Campbell and co-host Trent Carter delve into the industry’s rapid technological adoption, the undeniable benefits, and the critical balance between AI and human expertise. Carter also shares his top picks for the most effective tech investments a broker can make. Tech is augmenting, not replacing, the modern broker.

The government’s expansion of the Home Guarantee Scheme will see all first home buyers provided with a 5 per cent deposit from 1 October. The problem is who will front the cost? This was the topic of discussion in this week’s episode of Broker Daily Uncut. Also touched on is the upcoming Australian Broking Awards and the impact shifting family dynamics has on property.

The broking industry is at an inflection point. The days of a one-size-fits-all business model are fading, replaced by a clear stratification of firms, each facing unique challenges and opportunities. In this latest episode of Business Accelerator, host Alex Whitlock and industry expert Jason Back dissect this new landscape, offering a roadmap for brokers to navigate their future, whether they’re a solo operator or a growing boutique. There are three distinct tiers of brokerage: sole operator, boutique, and enterprise. The message from this discussion is ultimately positive and clear. There is a viable and prosperous future for brokers at every level.

In the third instalment of the Wave Money Spotlight series, host Jack Campbell is joined by Wave Money founder and managing director, John Flavell, as well as two brokers at different points in their career. Sam Ayliffe, director of Astute Financial Manly, has been in the industry for over two decades, where he has built and developed a successful broking business based on trust, referrals, and long-term client relationships. Bill Childs, founder of Limitless Lending Group, represents the next generation of brokers and who has scaled rapidly in just over a year generating leads through TikTok and Instagram, delivering a fresh approach and big ambitions. Together, they unpack: While Ayliffe and Childs come from dissimilar backgrounds and have varied approaches to their work, the similarities between the two are more pronounced than the differences. SHOW LINKS John Flavell & Wave Money https://wavemoney.com.au/ https://www.linkedin.com/company/wavemoneyaustralia/ https://www.linkedin.com/in/johnflavell/ Bill Childs & Limitless Lending Group) https://www.limitlesslg.com.au/ https://www.instagram.com/limitless_lending_group/ https://www.tiktok.com/@investor_centreau https://www.linkedin.com/in/bill-childs-533966344/ Sam Ayliffe & Astute Financial Manly https://www.astutefinancial.com.au/members/manly/ https://www.linkedin.com/in/sam-ayliffe-0a15153/

Following the Reserve Bank’s third rate cut of 2025, borrowers will be seeking the expert support of a broker. Communication is key, and brokers should proactively discuss rate cuts with clients and lenders. This was the topic of discussion in this week’s episode of Finance Specialist, with special guest Tony MacRae, chief commercial officer at Bluestone Home Loans. Business opportunity is likely to boost with the subdued rates. Brokers can benefit by expanding their skill set into self-employed or commercial lending to capture more clients. More rate cuts are expected before year end, which could further stimulate borrowing and spending. Brokers should stay informed and leverage lender resources to better serve clients.

The RBA has cut rates for the third time this year. As the market prepares for the spring selling season, this added optimism is likely to boost borrower activity. In this week’s episode of Broker Daily Uncut, host Jack Campbell and co-host Alex Whitlock unpack the market dynamics that are poised to generate increased leads for brokers. Speed is a key factor in getting these deals over the line. Whitlock shares his experience buying a property in Prahran, Melbourne, despite delays in loan approval from NAB Private. He highlights the stress brokers face when lenders are slow to respond.

In this latest episode of Business Accelerator, host Alex Whitlock and co-host Jason Back delve into broker pay structures. The pros and cons of both the fee-for-service and commission-sharing models were unpacked. Which is better suited depends entirely on the business. Sometimes, brokers implement both at the same time depending on the type of loan.

Brokers have a great opportunity to cash in on economic prosperity in Western Australia as investor activity thrives. This was the point of discussion in this week’s episode of Finance Specialist. Here, the hosts delve into what is keeping Western Australia’s investor market booming. There are a variety of reasons for this: a strong property market, active business lending, sustained mining sector growth, and regional development. With Western Australia’s economy leading the nation and borrowers regaining confidence, the lending market is set for continued growth.

Gerard ‘Rolfsy’ Rolfs has been in banking for around 40 years and third party for 24. In this time, he has witnessed immense change as the broker channel cemented itself as a core aspect of lending. The senior relationship manager at CBA is now approaching retirement. He joined this special episode of Broker Daily Uncut to discuss his time in the industry and what has helped drive success. From fax machines to AI, Rolfs has been at the forefront of the manual to digital revolution. The humble beginnings of third party would be unrecognisable to the modern broker. Despite this, the role of a relationship manager has remained, and genuine, consistent relationships are the backbone of success.

The mortgage industry isn’t just about loans – it’s about relationships, trust, and solving clients’ broader financial needs. In this week’s episode of Business Accelerator, host Alex Whitlock and co-host Jason Back explore what makes a successful broker. Those who focus on client outcomes, build strong referral networks, and measure success, can future-proof their businesses in an evolving market.