Broker Daily Podcast Network

Following the hugely successful Broker Innovation Summit, the industry’s top innovators joined the Spotlight podcast to give some candid reactions and updates on their respective companies. Hear from NextGen, Cynario, Mortgage Choice, Quickli, Loan Garage, LoanOptions.ai, and CoreLogic.

Disruption is often seen as an ugly word. It shouldn’t though, as it is making way for exciting change, especially in lending. In this episode of Finance Specialist, host Jack Campbell and co-host Trent Carter discuss the innovations that are impacting the industry and shifting processes. Flipping the script on disruption and embracing it can help mitigate some of the challenges that come with change.

The recent ordering of two US mortgage lenders to factor crypto wealth into serviceability has some speculating on the future of lending in Australia. A history of slow-to-act regulators is likely to keep this trend out of Australia. This was the topic of discussion in this week’s episode of Broker Daily Uncut. Host Jack Campbell was joined by co-hosts Phil Tarrant and Alex Whitlock to unpack the future of crypto in Australia. The disinterest domestically fails to cater to the diverse circumstances of the modern borrower and is a detriment to consumers who capitalised on digital currency.

The success of the inaugural Broker Innovation Summit was captured in a live recording from the crew. The theme of the day was get comfortable with being uncomfortable. With innovation in the industry at its peak, those who are proactively learning will be better equipped to meet the challenges of a shifting industry. Disruption is at record high. However, this should not be seen as an ugly word. Disruption can be positive so long as you have the skills to manage it.

As the financial year comes to a close, business owners will be preparing for the year ahead. It’s prime time to reflect, review, reset, and prepare. In this week’s episode of Business Accelerator, host Alex Whitlock and co-host Jason Back urge business leaders to reflect on performance, prioritise personal wellbeing, and set future goals. This podcast emphasises proactive planning and self-care to thrive in a high-pressure industry.

Discussions around the servicing of SME clients often revolve around helping them with business loan needs. But what about when that client needs a home loan? This was the topic of discussion in this week’s episode of Finance Specialist. Self-employed business owners can be tricky customers. A lack of documentation and irregular income can make for a challenge when securing a loan. Accendo’s Trent Carter emphasised the avoidance of “lazy broking”. Don’t jump at the easy solution as it may not be right for that client. Brokers must assess the best long-term solution for the borrower.

The broking industry is at a pivotal moment, with innovation, regulation, and market dynamics shaping its future. This was the topic of discussion in this latest episode of Broker Daily Uncut, with host Jack Campbell and co-hosts Phil Tarrant and Alex Whitlock. Brokers must navigate a quickly shifting industry as scrutiny remains high, innovation continues to expand, and market share increases.

In this latest episode of Business Accelerator, host Phil Tarrant and co-host Jason Back highlight that innovation goes further than tech. The broker of the future isn’t just a loan processor – they’re a financial architect, guiding clients through wealth creation, debt reduction, and multi-generational planning. Innovation doesn’t always require massive disruption. Sometimes, it’s about refining small processes.

In a special episode of Finance Specialist, the usual crew is joined by FBAA’s national commercial and asset manager, Steve Ragany. The discussion covers plenty of areas, but most importantly, the power of continuous education. The finance broking industry is dynamic, requiring ongoing development and diversification. Brokers who embrace change, leverage technology, and prioritise client relationships will thrive.

As the market switches from digital prime to AI prime, brokers are faced with a challenge. In this special episode of Broker Daily Uncut, data and AI executive Silvio Giorgio and CEO and managing director of Borg Financial, MyVirtualBroker, and Raine&Horne Shoreline, Christopher Borg, discuss AI and its impact on modern lending. AI will replace jobs, but remaining on the front foot and leveraging this tech to drive momentum will separate the industry. While the need for human connection will remain, the state of broking as we know it is at an inflection point. Both Giorgio and Borg are keynote speaker at the Broker Innovation Summit on 25 June. To secure your tickets now, click here.

In this latest episode of Business Accelerator, host Phil Tarrant and co-host Jason Back discuss the often-complex industry that is broking, giving a bird’s eye overview of the opportunities and challenges. For brokers looking to grow their businesses, Back emphasises the importance of operational excellence and the need to balance personal exertion with sustainable practices. He also discusses the role of consultants in helping brokers navigate these challenges, providing accountability and support to drive meaningful change. Technology continues to shape the industry at a rapid pace. Brokers who want to remain ahead of the tech revolution must adapt to these changes. The ongoing need for trusted partnerships in financial decision making remains crucial, even as technology continues to transform the industry.

In the latest episode of the Finance Specialist podcast, hosts Jack Campbell and Trent Carter delve into the pressing issues facing SMEs in Australia, particularly focusing on cash flow challenges. The discussion is both timely and crucial, as recent data highlighted the financial struggles many Australian SMEs are currently enduring. The role of commercial finance brokers in these tough times is critical. With the end of the financial year approaching, it is an opportune time for brokers to engage with their clients, ensuring that their funding needs are met. The team also touches on the strategic importance of cash flow forecasting. Carter advocates regular forecasting, not just at the end of the financial year, but whenever significant business changes are anticipated.

ASIC, as of today (10 June), will regulate BNPL like any other credit product. This is big news for brokers and borrowers as these services could affect borrowing capacity. The Broker Daily team unpacks the reforms in this week’s episode of Broker Daily Uncut. Financial responsibility is a key theme of the episode. Co-host Phillip Tarrant urges parents to tech their kids to be financial fluent as schools often disregard these important life lessons.

Not all great mortgage brokers are natural leaders, but the good news? Leadership can be learned. This was the topic of discussion in this latest episode of Business Accelerator with Jason Back and Alex Whitlock. Here, the pair relay the key skills needed to be an effective leader. Great leadership isn’t just about being in charge – it’s about creating an environment where your team thrives, clients trust you, and your business scales.

Tech is imperative for the modern business. But where do you begin? This was the topic of discussion in this latest episode of Finance Specialist. Figuring out what problem you’re trying to solve is an important first step. Having a game plan will help make the transition as effective and stress-free as possible. It can help to lean on those in the industry who may be more accustomed to using the latest tech. Seeking support and a second opinion is never a bad idea.

In this week’s episode of Broker Daily Uncut, host Jack Campbell and co-host Phillip Tarrant discuss the record-breaking figures to come from the MFAA, penning mortgage broker market share at 76.8 per cent. With recent headlines questioning the value of brokers, this timely data reinforces just how crucial the third-party channel is. Borrowers continue to favour brokers due to the unrivalled expertise they provide. With market share steadily increasing each quarter, it may not be long before it reaches a milestone of 80 per cent.

Historically, brokers scaled by hiring more staff, but AI and automation now allow smaller teams to handle higher volumes efficiently. This was the topic of discussion in the latest episode of Business Accelerator. Here, hosts Alex Whitlock and Jason Back unpack how to effectively leverage AI and tech to scale and grow a brokerage. However, tech efficiency must be balanced with human connection. Relationships should remain the ultimate consideration.

In this latest episode of Broker Daily’s Finance Specialist, host Jack Campbell and co-host Trent Carter are joined by Interim Finance BDM Isaiah Tait. The team unpacks leftover broker questions from the recent Commercial Finance Masterclass. From tips on how to get accredited with a lender to best practice for entering the commercial finance side of broking, Tait and Carter give some expert analysis and advice.

Following the Reserve Bank’s long-awaited and highly anticipated cash rate drop, lenders have begun implementing interest rate cuts. Despite this, the effects of this cut aren’t likely to be felt for some time, as discussed by Jack Campbell and Alex Whitlock in the latest episode of Broker Daily Uncut. The pair delve into the effects of an interest rate cut on the property market. With recent reports of one in three homes worth upwards of $1 million, it’s going to take more than one or two cash rate drops to provide tangible relief for borrowers.

The importance of customer service and the power it has to capture and retain clients was the topic of discussion in this week’s episode of Business Accelerator. Clients today expect instant engagement. Responding within five minutes of an inquiry significantly boosts conversion. Further to that, communication must be upheld. The biggest client grievance isn’t about rates or fees – it’s lack of communication. In a digital age where automation risks making service feel impersonal, brokers who prioritise human connection will thrive.