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Transforming Work with Sophie Wade

Business & Economics Podcasts

Sophie addresses current business conditions and explores ways to navigate the disruption. She shares informative insights and interviewing leading innovators who are providing or benefiting from transformative solutions that will allow companies to emerge with sustainable models, mindsets, and business practices. Find out how to transition to more effective, productive, and supportive new ways of working—across locations, generations, and platforms—as we harness these challenging circumstances to drive significant, multidimensional changes in all our working lives.


United States


Sophie addresses current business conditions and explores ways to navigate the disruption. She shares informative insights and interviewing leading innovators who are providing or benefiting from transformative solutions that will allow companies to emerge with sustainable models, mindsets, and business practices. Find out how to transition to more effective, productive, and supportive new ways of working—across locations, generations, and platforms—as we harness these challenging circumstances to drive significant, multidimensional changes in all our working lives.








Eric Ng — The Agile Mindset: Experimenting, Empowering, and Empathizing

Eric Ng, Senior VP of Marketing at Two Chairs, has an agile mindset which has enabled him to keep adapting to the significant changes brought about by technology developments in the marketing discipline—including many new channels, formats, and granular measurement tools. Eric shares insights about screening for a flexible mindset when building teams, and how trust, empowerment, and co-creation are key for nurturing growth. Eric explains how his flexible attitude has allowed him to adapt to...


70: Winston Peters — Understanding and Preparing Our Future Workforce

Winston Peters is the Program Director of the Entrepreneurs@MC program and the new Entrepreneur Center at Manhattan College in New York. He is a co-founder of WÜLF University and a Principal at MyÜberLife Consulting Group. Winston explains how he purposefully connects and builds trust with his Gen Z students starting with the first homework assignment. He teaches students the skills they want and need for entering the labor market including those not on the syllabus. Winston shares what...


69: David Stillman – Generations at Work: Shifting, Sharing, Parenting, and Pressures

David Stillman is a generational expert, researcher, consultant, and author of three best-selling books on generations. David explains how the major events and prevailing technologies of our early lives shape us and our thinking, producing generational characteristics. He describes the effect of parenting trends on generations’ offspring and how these translate into workplace behaviors. David shares insights on issues causing friction and concern between and among generations including...


68: Will Ridgway — Using External Goals to Optimize Work Outcomes: Extreme Sports Case Study

Will Ridgway is a Cloud Solutions Architect at Microsoft, an extreme athlete, and a Guinness World Record holder. Graduating from his Masters in Aerospace Engineering just as the pandemic hit, Will launched his work career remotely. Supported by his employer, Will found that extreme sports goals forced him to develop effective training and working patterns. He discovered ways to hold himself accountable and micro steer his activities to optimize all outcomes as well as achieve life/life...


67: Zoë Routh — Modern Leadership: Shifting Mindsets, Meta Skills & Sphere of Impact

Zoë Routh is a leadership futurist and multiple award-winning Author. Zoë discovered and developed her own leadership skills in the wildernesses of Canada and Australia, learning from and then running Outward Bound training. She shares insights from her ongoing work with leaders and teams exploring what’s ahead and what that means for leadership of the future. Zoë discusses aspects of her fourth leadership book, “People Stuff - Beyond Personality Problems: An Advanced Handbook for...


66: John Riordan -- Leading Remote (First): Learnings From A Pioneer

John Riordan, the so-called “Godfather of Remote” and Chairman of Grow Remote, an Irish-based social enterprise organization, has led fully remote teams and divisions for over 20 years including for multiple airlines, Apple, and Shopify in the US and internationally. John’s remote working division’s expertise enabled the office-based 60% of Shopify employees to transition quickly to fully remote in March 2020. John shares transferrable insights from his experiences leading remote, hybrid,...


65: Allison Allen — The Strategic, Integrated Role of Human Resources in the New Era of Work

Allison Allen, worked at Twitter as Vice President, Global Talent Acquisition, through December 2022. She starts a new job at an as-yet-unnamed company in February. Allison’s expertise spans HR roles including Organizational Development, Diversity & Inclusion, and Talent Acquisition, mostly involving change management. Her experiences equip her well to recognize and adapt for ongoing workplace transformations—for leadership, HR, and managers at all levels. Allison discusses performance...


64: Liam Martin – The Asynchronous Mindset & Methodology--Key to Working “Remote First”

Liam Martin, who co-founded and runs Timedoctor and, is an avid proponent of remote work and co-organizer of the Running Remote conference. Liam draws on much personal experience learning the asynchronous mindset and optimizing designing processes to enable “deep work” by distributed teams. For the new book he co-authored, Running Remote, Liam researched how remote pioneers built their businesses. He shares high level and granular advice, including useful tools and practices for...


63: Steven Miller — Zillennial Insights on Work: Productivity, Impact, Security, Creativity, and Skills

Steven Miller is a Senior Growth Manager on Uber’s product team, co-Founder of startup ChatSight, and an angel investor in early stage technology ventures. Steven wants his work efforts to have impact as so many young employees do—he is a “Zillennial” on the cusp of Millennial and Gen Z generations. Steven offers his and his friends’ views and learnings from experiences at multiple startups and large corporations about emerging realities and preferences—the new what, why, where, when, and...


62: Sophie Wade - Let's Review '22: What's Working?

Sophie Wade, work futurist, Workforce Innovation Specialist, and host of this podcast, reflects on the past year and all that we have experienced and been adjusting to as we emerged from pandemic conditions. Sophie considers the wide-reaching effects of increased digitalization, changing customer behaviors, and evolving talent management dynamics and needs. She invites you to review your successes, sharing context and a framework for understanding what worked and why. She also encourages...


61: Meghan Grace – Gen Z: Who They Are, What They Think, How They Work

Dr. Meghan Grace leads Gen Z research at the Institute of Generational Research and Education and leads research and data strategies at learning and development consultancy Plaid. She sheds light on who the youngest workers in the labor market are—a group whom leaders and managers across all sectors are struggling to attract, engage, and retain. Meghan shares illuminating research findings about Gen Z’s college experiences. She explains their concerns and desires are as they enter the...


60: Rowena Hennigan – Digital Nomadism: Enhancing and Expanding an Enriched Experience

Rowena Hennigan is a university lecturer at TU Dublin, published academic author and researcher, remote work expert, and digital nomad. She lives her ethos “work is not a place” and transitioned from working remotely—starting in 2007—to establish a digital nomad life for herself and her family. Rowena explains how digital nomad options are expanding to encompass slow travel, nomad families and communities, and extended business travel. She shares her experiences and learnings that have...


59: J.R. Richards – Learning from the Music Industry: Evolving with Technology Disruption

J.R. Richards is a platinum selling American rock artist. He was the lead singer and songwriter for the band Dishwalla which achieved a major US No 1 hit, several music awards, and released five albums. J.R. now is an artist entrepreneur with four solo albums who continues to develop his 30+ year career. He shares the open-minded and entrepreneurial approach which allowed him to ride the technology wave that disrupted the music industry. What learnings can help us adapt through the current...


58: Adam Tuckwell - Leaders are Listening to the Voices of Change

Adam Tuckwell, Managing Director for Mobas, a brand transformation business in the UK, crafts, seeds, amplifies, and channels corporate messaging to affect change as social media and other communications platforms shift information power dynamics between leaders and their constituent audiences. Adam brings communications experience spanning video gaming, traditional publishing, and brand agencies to explain how customers’ and employees’ voices generate and facilitate transformation...


57: Dr. Grin Lord — Empathy and AI: Algorithms that Help Us Listen and Learn

Dr. Grin Lord is the founder and CEO of, an AI-powered service bringing empathy to enterprises. Trained as a clinical psychologist, Grin describes critical discoveries while a research scientist and gaining expertise in conversational design. She shares insights about how AI and machine learning can augment human connection, improve therapy bots, and train leaders, managers, and employees to be more empathic. KEY TAKEAWAYS [03:12] Dr. Grin Lord’s scientific background and...


56. Colin Field - Transforming Financial Services with a Human-Centric Approach

KEY TAKEAWAYS [02:50] Colin started his career in accounting and then retail banking. [03:50] Colin discovers he enjoys seeing people win and developing their careers. [04:35] When banks were fighting for survival, the focus was internal not on customers. [05:54] Colin wanted to understand the business end to end and the role he and others played. [06:54] Transitioning from a large to a small organization was a shock for Colin—a risk for both sides. [07:34] The culture at...


55: Lou Diamond — How to Connect and Communicate - Be Curious, Be Fearless, Be Super!

Lou Diamond, growth consultant and CEO of Thrive, is the host of popular podcast Thrive Loud, a keynote speaker and author. Lou’s new book “Speak Easy” is a playbook to help people connect and communicate, especially addressing the most difficult and awkward conversations. Lou shares insights gathered working in retail, consulting, banking, and as an entrepreneur, learning how “soft” skills are the “super” skills of communicating effectively and improving outcomes. KEY...


54: Haddy Davies - Thinking Outside the (Office) Box Innovating for the New Era of Work

Haddy Davies is the Global Procurement Leader and Black Employee Network Chair at Johnson Matthey, a British specialties chemicals and sustainable technologies company. Haddy shares how lockdown in March 2020 forced her to do her job very differently. She recognizes the business’s heavy reliance on machines as well as the critical importance of understanding and engaging employees. Post-pandemic, her company is rethinking and testing new options—approaches, processes, and work...


53: Trond Undheim — Flexibility for Fixed-Site Jobs Pt II: A Top Down & Bottom Up Approach

Trond Undheim, futurist, speaker, entrepreneur, venture partner, and the author of a new book, Augmented Lean in this second episode gets to the practical details of how flexibility can be achieved in manufacturing plants after a 50 year innovation hiatus. Trond draws on his industrial tech background, understanding of manufacturers’ realities, and recognition of frontline workers’ expertise to develop flexible, augmented environments. He recommends balancing inputs from both employees on...


52: Trond Undheim — Flexibility for Fixed-Location Workers Employing Human-Centric Innovation

Trond Undheim, futurist, speaker, entrepreneur, venture partner, and author of a new book “Augmented Lean”. Trond draws on his technology-focused background across public, academic, and private sectors to discuss the need and solutions for workplace flexibility for frontline manufacturing workers. Acknowledging the paradigm shift to employ a human-centric approach, integrating employees’ inputs, Trond highlights sophisticated new software which improve frontline experiences and overall...