Unleashed - How to Thrive as an Independent Professional

Show Notes: Samora Wolokolie talks about his dual roles as a CPA and attorney in Monrovia, Liberia. Samora lists his credentials: chartered accountant, certified public accountant, certified forensic investigation professional, certified fraud examiner, certified tax practitioner, and lawyer, and details his academic background. He is also an associate professor at the University of Liberia where he teaches all levels of accounting. Samora also teaches at other universities and holds degrees from Cuttington University, and Chariot University. He talks about his career path, including working with Deloitte in 2000, then moved to PKF Liberia and Baker Tilly, where he qualified as a chartered accountant in 2014. Serving as Liberia's Deputy Minister of Finance for Fiscal Affairs Samora served as Liberia's Deputy Minister of Finance for Fiscal Affairs from 2018 to 2024, managing the national budget and growing it from $600 million to $800 million. When asked about the major sources of revenue for the Liberian government, Samora explains that over 80% of the government budget comes from domestic revenue, with the rest from donors like the IMF, World Bank, and European Union. He details the importance of conducting audits and meeting benchmarks to access external resources, and shares a few examples of how this works. Samora discusses his role in developing revenue policies and regulations, focusing on domestic resource mobilization to grow the budget to $1 billion. He highlights the challenges and strategies needed to achieve this goal, including tax policies and revenue measures. He goes on to explain the structure of the companies he currently works for, his roles there, and how it focuses on both accounting and legal issues. Major Industries and Economic Potential in Liberia The conversation turns to the main industries in Liberia. Samora describes Liberia as an input-driven economy with significant potential in mining, forestry, and infrastructure development. He mentions the mining sector's potential, including gold, iron ore, and diamonds, and the involvement of companies like ArcelorMittal. Samora also discusses the forestry sector's potential, including logs and the Kimberley Process. He emphasizes the government's efforts in infrastructure development, particularly road construction and building maintenance. He goes on to talk about investment potential and licensing, shipping, and exporting. Consulting and Legal Processes in Liberia Samora talks about the process of hiring independent consultants in Liberia. He advises talking to an attorney and a CPA. He recommends checking with the Liberian Institute of Certified Public Accountants and the Liberian National Bar Association for licensed professionals. Samora explains the distinction between attorneys and counselors at law in Liberia, and recommends dealing with firms to ensure coverage through professional liability and insurance coverage. He goes into detail on the importance of following processes and doing due diligence and background checks when hiring consultants. Taxation and Labor Law Considerations for Foreign Companies Focusing on the tax implications for foreign companies hiring consultants in Liberia, Samora explains the withholding tax rates for resident and non-resident taxpayers, including the 10% and 15% rates for ordinary companies and the 6% rate for mining operations. He clarifies the concept of resident and non-resident status based on the number of days spent in Liberia. Samora discusses the importance of understanding labor law considerations, including contracts, occupational health and safety, and long-term employment. He also explains the tax brackets and Social Security tax obligations for foreign companies, employees and independent contractors, in addition to labour laws and health and safety laws in Liberia. Insurance Requirements for Firms in Liberia. Samora advises firms to have professional liability insurance to cover potential...

Show Notes: David Nour, author of Relationship Economics, discusses the six phases of strategic relationships. He emphasizes intentionality and a portfolio approach to relationship investing. The six phases he uses throughout the episode are: mapping, relating, nurturing, sustaining, requesting, and capitalizing. Different Levels of Relationship Management Nour explains that when a challenge arises, the first questions should be: Who do I need? Who do I know? How do I connect the dots? He contrasts haphazard outreach, simple lists, and CRM-driven discipline, underscoring the importance of intentionality and consistency. He highlights relationship mapping to achieve specific goals—beginning with identifying targets, nurturing, and sustaining relationships. In a pharma example, he shows how to identify key companies and contacts and introduces the ideal relationship profile—focusing on specific individuals (not logos) because relationships are built between people. He also stresses finding “lookalikes”: individuals whose values are aligned, who value and respect the relationship. Cold Outreach to Build Relationships On building new relationships—especially via cold outreach—Nour recommends focusing on fewer but better-qualified leads: go where potential clients already are (e.g., micro-events), be more interested than interesting, and engage with thoughtful questions. Quick, consistent follow-up turns initial introductions into meaningful relationships. He shares specific questions he uses to spark valuable conversations and secure meetings. Initial Conversations in Relationship Building Nour critiques “intellectually lazy” openings like “Tell me about your situation.” Instead, come prepared with a hypothesis based on research and use questions to set the agenda. Authenticity matters: each consultant should develop their own style. To avoid being forgettable, respectfully provoke prospects to think differently. Unpacking the Four Middle Phases Nour details the four phases that form the “engine” of relationship development: Relating: Share relevant stories so prospects see themselves in similar situations.Nurturing: Add value with ideas, checklists, and stress-testing to build trust and credibility.Sustaining: Maintain momentum over time; help the buyer buy; enable internal champions.Requesting: Earn the right to ask for deeper access (e.g., org charts, NDAs, stakeholder conversations) to better understand needs and increase impact. Capitalizing on Relationships After Project Completion Two-thirds of the way through a project, identify existing, impending, and created needs to link projects and avoid losing momentum post-delivery. Nour shares how he invites senior executives from one client to speak at another client’s event (non-competing industries), creating an ecosystem of seasoned leaders who become walking case studies. Climbing the Relationship Value Pyramid Nour bridges the gap between recognizing the importance of relationships and harnessing their significance with three ideas: Intelligent Relationship Management: Set relationship-centric outcomes, identify pivotal contacts, and make consistent “favor economy” deposits.Strategic Relationship Planning: Map company-to-company relationships from now to next (champions, cadence, outcomes).Relationship Value Pyramid: Categorize by depth and relevance—situation, investment, portfolio, recall (2 a.m.)—and apply a portfolio approach with a “three-touch rule” before reallocating attention. Reciprocity in Relationship Building Nour reviews gratitude, reciprocity, and paying it forward as observable behaviors. Twice a year, he reviews his top 100 relationships to prioritize where to invest next. He also mentions Avnir, his AI platform that builds a private relationship vault from existing data sources and prompts context-relevant actions to deepen connections. Timestamps 05:40: Mapping & Ideal Relationship Profiles10:20: Building New Relationships (Cold...

Show Notes: Kartik Sundar, founder of TeamSlide, a tool that uses AI to create PowerPoint slides, explains that TeamSlide is available through a web browser and a PowerPoint add-in, with users starting in the web browser and eventually using the add-in for more seamless access. A Demonstration of TeamSlide Kartik demonstrates how TeamSlide converts notes into consulting-style slides using AI for visual design and text layout. He explains the chat interface-like layout and the ability to generate multiple slide layouts from the same content. TeamSlide identifies the best layout for the story and structures it accordingly, using the example of four takeaways. Users can select specific layouts and input data, which TeamSlide will then convert into the chosen template. Features and Customization of TeamSlide Kartik shows how users can be more prescriptive by selecting specific layouts and inputting data, which TeamSlide will then convert into the chosen template. Kartik explains that TeamSlide considers the size of text boxes and edits sentences to fit within them, maintaining the look and feel of the slide. He pulls data from ChatGPT to demonstrate how TeamSlide adapts the information to the slide deck. When asked about using personal PowerPoint templates, Kartik explains that while independent users cannot insert their own templates, TeamSlide's templates are designed to be transferable to any PowerPoint template. Kartik mentions that consulting firms and enterprises can specify their templates and layouts, which TeamSlide will then adapt to fit their brand and voice. Exploring Templates and Features Kartik demonstrates the variety of templates available in TeamSlide, including flows, executive summaries, data visualization, and specialized slides like maturity curves and funnels. Kartik talks about the different templates, noting the advanced manipulation capabilities of TeamSlide, such as restructuring slides in complex ways to meet specific needs and uses building an org chart with specified team members as an example. Kartik explains that independent consultants can access TeamSlide for free, while enterprises can tailor the solution to their brand and voice for a fee. PowerPoint Add-In and AI Assistant Kartik demonstrates the PowerPoint add-in, which is available in Microsoft's app source and integrates seamlessly with PowerPoint for a more streamlined experience. When asked about the integration of personal PowerPoint templates, Kartik explains that the add-in will transfer the color scheme and styling of the user's template. He also mentions the search function in TeamSlide, which allows users to find slides in their knowledge repository, such as SharePoint or Box. History and Evolution of TeamSlide Kartik provides a brief history of TeamSlide, starting with a deep slide search tool in 2014 and evolving to include AI-generated slides and the training data used to develop the tool. TeamSlide was initially designed for consulting firms to improve the process of finding and creating slides, and later expanded to serve marketing and sales teams. The AI aspect of TeamSlide was developed after testing internally to see what features would be most valuable to their audience. Integration of Brand Voice Kartik highlights the importance of tailoring the solution to the brand and voice of consulting firms and enterprises, ensuring that the slides fit their specific needs.The conversation summarizes the various features and benefits of TeamSlide, including the ability to generate slides with specific layouts and data, and the advanced manipulation capabilities. The pricing for enterprises depends on the number of users and includes customization charges. Timestamps: 00:02: Overview of TeamSlide 02:08: Demo of TeamSlide in the Browser 04:52: Advanced Features and Customization 07:05: Exploring Templates and Features 11:39: PowerPoint Add-In and AI Assistant 17:27: History and Evolution of...

Show Notes: Brian Potter, author of The Origins of Efficiency, explains his core model of efficiency, which includes five levers: production method, increasing production rate, lowering input costs, removing steps, and reducing variability. The Work behind the Book Brian discusses his background in the construction industry and his initial struggles in writing the book, including difficulties in explaining his thesis simply and coherently and the inspiration behind writing the book. He describes his process of iterating and refining his ideas, eventually classifying various strategies for improving productivity into a few key buckets. Economies of Scale in the Construction Industry The conversation turns to the book’s argument that construction costs have not decreased, contrasting it with other manufactured goods. Brian explains the unique challenges in achieving economies of scale in construction, such as the difficulty in transporting buildings and the high costs of building materials and labor. He discusses the historical lack of economies of scale in large home builders and the challenges posed by different building codes, permitting jurisdictions, and environmental requirements. Brian emphasizes the difficulty of reducing input costs in construction due to the fixed nature of building materials and labor costs and explains how it compares to other industries and products. How Transport Impacts Costs in Construction The book explores the importance of reducing transport costs for efficiency gains, and Brian explains how the development of railroads in the 19th century enabled large-scale production by reducing transport costs and improving reliability. He discusses the impact of container shipping on modern manufacturing, highlighting the cost advantages of larger container ships due to geometric scaling and fixed cost scaling. Brian also mentions the historical example of iron stoves becoming more common after the development of railroads, which made it economical to transport them long distances. How Changing Production Methods Reduce Cost Brian is asked for an example of how changing production methods can unlock efficiency, and he talks about the discovery of a new process for making steel, which dramatically reduced the cost and time required to produce steel compared to the cementation process. He explains how the Bessemer process allowed for the widespread use of steel in construction, enabling the construction of buildings with steel frames. Brian highlights the importance of technological advancements in reducing the cost and increasing the efficiency of production methods. Examples of Efficiency Gains: Increasing Production Rate When asked for an example of how increasing production rate can lead to efficiency gains, Brian refers to container shipping, where larger ships have reduced costs per container due to geometric scaling and fixed cost scaling. He explains how spreading fixed costs over a larger output can make production more efficient. Brian mentions the example of Japanese factories in the 1980s, which were cheaper to build because they needed to store less inventory due to lean manufacturing principles. How Lowering Input Costs Leads to Efficiency Gains Brian explains how thread is an example of how lowering input costs can lead to efficiency gains. Thread became much cheaper due to technological advancements in spinning and weaving. He explains how cheaper inputs can lead to lower costs in the final product, making it more affordable for consumers. Brian also mentions the example of Iceland producing a large amount of aluminum due to its cheap hydroelectricity, which is a significant input cost in aluminum production. Improving Efficiency Gains by Removing Steps Brian shares an example of removing unnecessary steps in the production process at Tesla, such as removing sound-absorbing mats in the car that did not add value and the robots were having great difficulty installing. When...

Introducing EVE This episode kicks off with an introduction to EVE, an AI operator that turns email inboxes into lead generation. Founder Vadim Rogovskiy explains that EVE helps small businesses organize their inboxes to find leads and follow-ups. EVE saves time by drafting personalized emails and flagging upsell or churn signals. He mentions the special pricing: $250 per month for an individual plan and $500 per month for a team plan. EVE offers a seven-day trial, a refund for the first month, and a risk-free first month. Vadim also provides information on how to find more information about EVE online and on LinkedIn. EVE for Independent Consultants The conversation highlights how EVE can be useful for independent consultants who manage their own sales and work. Vadim explains that EVE requires minimal onboarding; users just need to connect their corporate email. EVE integrates with Google and Microsoft for privacy and security, and EVE builds a knowledge graph about the business by analyzing years of email data and internet-based research. Functionality and Features Vadim describes how EVE classifies contacts and extracts customer profiles from email data and public databases. EVE analyses communication to adopt tone and style, and provides an executive summary of the business to filter and prioritize leads. EVE flags leads that fit the ideal customer profile and provides necessary context for follow-ups and analyzes and prioritizes urgency. EVE can draft emails in the user's style and automate bespoke responses based on previous email history. Automated Re-Engagement of Cold Leads When asked about re-engaging cold leads that have not responded in months or years, Vadim explains that EVE can suggest templates for re-engaging cold leads. EVE's vision includes automating communications to handle a majority of leads without human intervention. EVE can schedule calls, draft contracts, and answer questions based on the company's knowledge base. EVE's Capabilities in Action. Vadim shares his screen and logs into EVE using his corporate email. EVE displays new opportunities and follow-up leads, providing context and recommended actions. EVE shows a full history of communication with leads and allows filtering by various criteria. Timestamps: 00:02: Overview of EVE 01:28: Use Cases and Onboarding Process 04:28: Detailed Functionality and Features 06:40: Re-Engaging Cold Leads 10:25: Demonstration of EVE's Capabilities 13:49: Pricing and Availability Links: Website: joineve.ai LinkedIn: https://www.linkedin.com/in/vadim-rogovskiy/ Unleashed is produced by Umbrex, which has a mission of connecting independent management consultants with one another, creating opportunities for members to meet, build relationships, and share lessons learned. Learn more at www.umbrex.com.

Show Notes: Christian Derosier, co-founder of Flashpoint.ai, explains that it is an AI-native market research agency that offers tools and methods typically used by market research agencies but at a fraction of the time and cost. Flashpoint.ai includes surveys, media monitoring, expert calls, and proprietary tools, aiming to provide a comprehensive market research solution. The tool is designed to help business leaders and consultants live at the level of business problems, clarifying objectives and translating them into a coordinated set of tools. Demonstrating Flashpoint.ai Features Christian shares his screen to demonstrate the tool, starting with a generic research query about market trends related to lactose-free ice cream in the United States. The tool generates an AI web overview, providing initial context and a research plan, including sections on growth drivers, consumer preferences, competition, and barriers to scale. Users can edit and add new sections to the research plan, and the tool provides an AI assistant for further context and detail. The action plan translates the high-level objective into specific tools, such as surveys, expert interviews, and generative R&D testing. The Generative R&D Tool Christian explains the generative R&D tool, which conducts market testing by running ads to evaluate interest and demand for products. The tool generates ads and landing pages, allowing users to observe real consumer behavior and preferences. The ads are deployed on Google Ads, and the landing pages provide real information and links to actual products or services. The tool is useful for concept testing, new product development, and disruptive innovation, as it allows testing without attaching real brand names. Generative R&D Case Study Christian shares a case study where a small liberal arts school used the generative R&D tool to test different marketing strategies. The school tested various concepts, including study abroad offers, practical applications of liberal arts degrees, and even anti-woke liberal arts schools. The tool helped the school identify latent demand and insights into future planning. The cost for running the ads and generating insights is relatively low, making it an efficient and cost-effective method for market research. Flashpoint.ai Licensing The base fee for a Flashpoint.ai license is $40 per month per user, billed annually at $480. Additional costs come from sample sizes, ad runs, expert calls, and other project-specific expenses. Users can purchase resources a la carte for each project, avoiding long-term commitments. The tool is available on flashpoint.ai, and additional resources, such as sample deliverables and video walkthroughs, can be provided upon request. Timestamps: 0:02: Overview of Flashpoint.ai 04:07 Live Demo of Flashpoint.ai 11:29: Generative R&D Testing 21:41: Case Study and Insights 23:50: Pricing and Availability Links: Website: https://www.flashpoint.ai/ Unleashed is produced by Umbrex, which has a mission of connecting independent management consultants with one another, creating opportunities for members to meet, build relationships, and share lessons learned. Learn more at www.umbrex.com.

Show Notes: Uday Turaga runs ADI Analytics, a boutique firm specializing in oil and gas, energy, and chemical industries. ADI Analytics was founded in 2009, has 20 employees, and operates globally. The firm focuses on the value chain across oil and gas, energy, and chemicals, including upstream exploration, midstream natural gas and LNG markets, downstream fuels, power utilities, and energy transition. In 2017, ADI Analytics acquired Chemical Market Resources, expanding its capabilities in the chemicals and materials spaces. Oil and Gas Projects Uday discusses various oil and gas projects, including work with large oil and gas majors like Exxon, BP, and Shell. ADI Analytics helps refining independents explore export markets in Latin America due to the US refining complex's gasoline surplus. The firm conducts feasibility studies for LNG export terminals on the US Gulf Coast, analyzing competitive positioning, technology, risks, and financing. He explains that scenario planning for an oil major focuses on long-term energy demand, and how it can be affected by the growing demand for natural gas from data centers and emerging markets globally. About ADI Analytics Uday talks about ADI Analytics. They work with large chemical players like BASF, Dow, and SABIC, covering the entire value chain, and help them on the feedstocks conversion into key building blocks in the chemicals industries, such as olefins, aromatics, and then all the derivatives, and further down into plastics, polymers and and how those plastics and polymers end up in our lives as consumers. He explains why the chemical industry is distressed, and how the firm helps clients understand the cost competitiveness of different chemicals globally and the impact of energy transition on the industry. Projects include due diligence for private equity firms on specialty chemical and materials markets and mapping the impact of energy transition on supply chains. Data Center Growth in the US Uday provides an overview of the data center landscape, noting the significant growth in data center capacity in the US Hyperscalers are building larger data centers, often in non-traditional locations like Texas, Oklahoma, and Louisiana, driven by the need for secure energy and power. He explains how large the demand for electricity from data centers is with hyperscalers requiring up to a gigawatt of power, which is challenging to secure. Energy needs between households and data centers are compared to give an example of the scale needed. However, the process of adding new power generation capacity to the grid is slow, with interconnection queues taking multiple years, leading to delays in meeting data center power needs. Energy Sources and Strategies for Data Centers Hyperscalers are pursuing various strategies to secure power, including building data centers in non-preferred locations, partnering with utilities, and investing in early-stage technologies like geothermal and small modular nuclear reactors. Uday discusses the challenges of securing power for data centers, including the need for significant new power generation capacity and the difficulties in connecting to the grid. The conversation highlights the importance of low-carbon energy sources for data centers, with interest in geothermal, nuclear, and hydrogen. ADI Analytics is involved in projects helping tech companies identify sources of low-carbon energy and exploring opportunities for oil and gas majors in the power generation space. Geothermal Energy and Small Modular Nuclear Reactors Uday explains the potential of geothermal energy, including traditional hydrothermal resources and advanced geothermal systems (EGS). EGS involves drilling deep into the Earth's surface to extract heat, but the technology is still in development and faces challenges like high costs and engineering complexities. Small modular nuclear reactors (SMRs) are gaining interest due to growing electricity demand from data centers and...

Show Notes: David A. Fields talks about how AI is affecting consulting firms. David clarifies that his company’s active client base is 30-50 firms, and they are being asked more frequently to help firms with an AI strategy. In terms of size, 20% of their business is solo consultants, while the rest are mostly businesses that range from $2 million to $100 million. Consulting Firms and AI Adoption David explains that the average revenue per FTE in consulting has remained around $250,000 for the past decade.He notes that firms are looking to create the same revenue with fewer people, which is the big promise of AI. He mentions the wide range of AI adoption rates among firms, from those just starting with chatbots to those seeing significant productivity gains. He also highlights the impact of AI on hiring junior people, with firms debating whether to hire junior analysts or use AI for faster, cheaper work. How High-Adopter Firms Use AI The conversation turns to examples of high-adopter firms and the tools they use. David describes a Canadian client that has seen 60% productivity gains by replacing functions with AI, including analysis, presentations, and proposals. The client has taken a hard line on not hiring anyone if AI can replace the function, leading to significant productivity gains and faster client results. David explains that the client uses AI to create summaries of context discussions, and templates for presentations and proposals, which are then populated with data. Additionally, AI speeds turnaround time, and has reduced the need to hire more people to do analysis or when the number of clients increases. Challenges and Opportunities in AI Adoption David discusses the challenges of creating effective AI templates and the importance of good direction for AI tools. He mentions that firms are often building AI templates in-house with some direction from experts. He talks about the variety of AI tools available, including general-purpose tools like ChatGPT and specialized tools for specific tasks. David emphasizes the importance of staying flexible and not fully committing to any one tool by subscribing to an annual membership, as the landscape is constantly changing. Variation in AI Adoption by Functional Areas The discussion moves on to variations in AI adoption by functional areas like strategy, operations, marketing, etc. David explains that adoption rates are more driven by the founder's mindset and operational orientation rather than the specific function. He notes that some industries feel less pressure to adopt AI, while others recognize that AI delivers the analytical horsepower that is needed to stay relevant. There are varying levels of AI adoption across different firms. Predictions for AI in 2026 David predicts that the next few months will be spiky, with specialists who can provide practical applications of AI faring better. He mentions that generalist recommendation givers may struggle more. It is recognized that clients often prefer consultants with specific industry experience, which can be a challenge for AI tools. He also mentions the limitations of AI research. When it comes to advice for junior consultants looking to enter the field, David suggests that domain expertise and knowledge that AI tools don't have are crucial for getting into consulting firms. He emphasizes the importance of being a top user of AI tools and for junior consultants to differentiate themselves by mastering AI tools and demonstrating their value to firms. Timestamps: 02:40: Impact of AI on Hiring and Revenue in Consulting Firms 05:59: Specific AI Tools and Practices in High-Adopter Firms 11:12: Challenges and Opportunities in AI Adoption 14:56: Variation in AI Adoption by Functional Areas 19:26: Predictions for AI in 2026 and Beyond 21:06: Advice for Junior Consultants Links: Website: DavidAFields.com. Unleashed is produced by Umbrex, which has a mission of connecting independent management...

Show Notes: Sri Kaza is a former McKinsey partner and the author of Unconvention, A Small Business Strategy Guide. Sri explains why he left McKinsey after nearly a decade of working with large corporations, to start working with small businesses. Around 12 years ago he decided to pursue entrepreneurship and independence. He worked for Tor Hagen at Viking Cruises, who was a former McKinsey partner, and Sri was impressed by Tor’s ability to allow his vision to take risks and drive decision-making. This inspired Sri to look more broadly at entrepreneurship. The Tax Credit Company After working with Hagen, Sri joined a new entrepreneurial venture, the Tax Credit Co., which focused on small businesses with less than 100 or 500 employees. His focus was operationalizing their work opportunity tax credit business, helping them access the government credits they simply were not aware of. Sri’s company spent a significant amount of time and money acquiring customers, focusing on providing value and helping them navigate the complex world of tax credits. Explaining The Work Opportunity Tax Credit Sri explains how The Work Opportunity Tax Credit, which allows small businesses to claim tax credits up to 2000 dollars for hiring individuals on government assistance or from unique districts with socio-economic issues. Sri talks about the scale of tax credit opportunities available as well as the potential for fraud and exploitation. To build a scalable back end, Sri drew from his McKinsey experience and suggests thinking about the business from the perspective of the small business owner and providing guidance on where the big problems are. Small Business Lending Sri shared examples from his most recent role as CEO of ForwardLine Financial, a small business lender about being informative and helping businesses research their problems. This approach helped both the small business clients and Sri’s company scale up well; but many of their clients’ business faced challenges during the COVID pandemic and a third of their customers did not survive the pandemic. Sri then developed a framework for building business cases and understanding the strategies of small firms, helping them apply funds and succeed. It was this experience that inspired the concept of his book. Agility and Speed of Decision-Making Incorporating agility and speed of decision making into a small business framework is crucial for success. Small business owners have the advantage of knowing their customers day-to-day and making decisions quickly. This is different from CEOs of big companies, who have to make decisions based on government restrictions. Sri explains that, during the post-COVID period, many businesses didn't wait to set up their standards for their in-store experience. They adjusted their offerings based on customer preferences, even in states with more freedom. For example, in Florida and Texas, businesses with a large number of operations struggled and saw higher revenue declines on average than some California cities. Business owners in these states didn't wait for the government to dictate their practices, but instead understood their customers' concerns and did their own research. This allowed them to make decisions quickly and reflect their customers' preferences, which helped them stay in better shape than chains that were waiting for national rules. The Importance of Purpose and Pride for Small Businesses Sri discusses the concept of purpose in small businesses, comparing it to the concept of Shokunin, or craftsmanship. Sri talks about his time in Japan and what he learned from small businesses there. He found that these businesses focused on their craft rather than profit or growth. He later realized that purpose allows individuals to choose their return on investment and pursue their passions. Individuals often leave consulting to pursue independence, not to make more money. They value the freedoms they gain from doing so. When making decisions,...

Show Notes: Sandor Marton, a McKinsey alum and co-founder of Chronos Insights introduces the AI research companion tool and explains its features. Sandor shares his background in growth strategy, commercial strategy, and due diligence work. He identifies the problems faced by small firms and independent practitioners who don’t have large teams in place to assign people to do the massive amount of necessary foundational research, which limits the size of projects they can take on. An Overview of Chronos Insights Sandor discusses partnering with Matt Jones and Dustin Chrysler to develop an AI-powered solution for market and competitive landscape research. He talks about the background of the team and the issues they initially tackled. The team aimed to create a specialized prompt leveraging ChatGPT's large language model while moving away from ChatGPT’s programming “to make people happy” and to deliver more accurate results. They developed their tool, Chronos, with a different approach. The tool uses neural search and keyword search to provide more accurate and sourced research solutions. Sandor talks about how they tested the agents. He found it saved 75% of research time using the platform and emphasizes the need for review and revision of AI-generated outputs. Chronos Research Capabilities The conversation turns to access to proprietary databases, and Sandor explains the current use of the alpha version sources publicly available information. He also talks about their engineering resources and can build a version that taps into proprietary, private, or licensed resources, and that the user can direct the agent to source from specific sources. Sandor refers to a large Fortune 100 company that has hired them to build an agent to work with their internal research team. Sandor discusses potential future features like an interview finder tool and a composite self-referencing insights feature. The discussion touches on the flexibility of the tool in handling different types of research problems. User Interface Explained Sandor explains the simple UI of the tool, which includes five landing pages: Project Overview, Research Statement of Work, Research Plan, Research Tab, and Research Summary. The tool creates a research plan based on the user's research statement of work, breaking it down into discrete task prompts. Sandor demonstrates how to use the tool by copying and pasting a Word document into the Research Statement of Work tab. The tool generates a detailed research plan, including market landscape, competitor landscape, and key trends and developments. Project Overview Research Plan Generation Sandor explains the process of generating a research plan, including organizing research tasks by major research categories and subsections. He shares an example of the various categories to be researched within the statement of work. The tool creates task prompts for each topic within the research statement of work. Users can edit tasks and change the language model used for research. Sandor highlights the efficiency of running multiple tasks concurrently using the platform and demonstrates how it works and the various categories of research that can be explored, analyzed, and summarized. How Chronos Summarizes Prompts Sections Identified and Tasks to Complete Subsections Explained Reviewing and Exporting Sandor demonstrates how to review and export the research outputs generated by the tool. The tool provides citations for each task, allowing users to verify the sources. Users can rerun tasks and edit them as needed. The tool offers a research summary feature, which condenses the research outputs into a concise format. Research Task Overview Market Landscape Research Use Cases and Future Developments Sandor talks about use cases and future developments. He explains that it can handle various research topics and how they have programmed the agent to eliminate errors. Sandor mentions a project which...

Show Notes: Sid Masson, co-founder and CEO of Wokelo.ai explains that Wokelo is an agentic platform for investment research and commercial due diligence, automating market research and desk research activities performed by consulting firms, investment banks, private equity analysts and so on. It offers private market research and allows the user to pass through hundreds and 1000s of data sets in a matter of minutes, but beyond just research, it automates end-to-end deliverables, all the way to a well formatted PowerPoint deck in a format of your choice. How Wokelo.ai Works Sid mentions that Wokelo has been in production for two and a half years and commercially launched in November 2023. The platform has 40+ paying customers, including big four consulting firms like KPMG, investment banks, and venture capital firms. Pricing starts at $30,000 annually for five seats and proportionate usage. Sid explains that larger enterprises use bespoke models which cost more and cases where certain boutique consulting firms who may not have may not need five or 10 seats and are offered customized pricing. Wokelo also ensures various security levels, including SOC 2 compliant cloud, private cloud instances, and on-prem deployments. A Demonstration of Wokelo Sid explains Wokelo's web application, which offers several workflows for different tasks. The platform includes standardized workflows like company research, industry research, and market maps, as well as custom workflows designed by users. He demonstrates the process of creating a live report for a company, including adding company attributes, uploading files, and generating insights. The platform generates a detailed, editable notebook with insights, sources, and charts, which can be exported in various formats. Sid lists the data sources Wokelo uses, including third-party data partnerships, public data scraping, and user-uploaded data. The platform has partnerships with CrunchBase, PitchBook, SNP Cap IQ, and IEP Query for patent data. Wokelo's proprietary private company database includes detailed information beyond firmographics, such as product catalogs and management profiles. Wokelo’s Custom Workflow Feature Sid explains the custom workflow feature, which allows users to design their own bespoke workflows to mimic their existing methodologies. Custom workflows can include custom analysis, synergy potential mapping, and IC memos, tailored to specific user needs. The platform's user interface is designed to be easy to use, with guardrails and standardized constraints to ensure high-quality outputs. Wokelo's editable notebooks and charts are designed to be user-friendly and customizable, allowing for detailed and professional reports. The Wokelo Team Sid shares the background of the Wokelo team, including his and his co-founder's experience in management consulting and AI. The team has grown from 10 to 25 members in the last 12 months, with a focus on building a solid product and team. Wokelo has raised two rounds of funding: a pre-seed round in 2023 and a seed round in September 2022, totaling $5.5 million. The funding has helped the team build a solid product and team, focusing on quality and value rather than excessive funding. Sid discusses the challenges of selling to large firms and the initial skepticism they face. Wokelo plans to continue iterating and improving the platform, focusing on user experience and domain expertise. The team aims to expand their customer base and offer more customized solutions to meet the evolving needs of their clients. Timestamps: 00:02: Overview of Wokelo and its purpose 02:47: Customer base and pricing 05:51: Demonstration of Wokelo's features 08:50: Data sources and security 19:24: Custom workflows and user interface 27:04: Team background and funding 35:46: Challenges and future plans Links: https://www.wokelo.ai/ Unleashed is produced by Umbrex, which has a mission of connecting independent management consultants with one...

Show Notes: Will Bachman and Dina David, the facilitator for the Umbrex and Veritux Mastermind groups, discuss the program's basics. Mastermind groups are peer-structured programs for middle-seven to nine people, ideally eight, over a 10-month period. The program kicks off in September and wraps up in June, 2026. Applications are due August 15, and for those not yet members, independent consultants should join the community to access the opportunity. The Details on Mastermind Groups Dina explains that meetings take place monthly and are one hour sessions. The sessions take place online.They typically start with an introduction, a quick update on goals, and a check-in on progress. The majority of the session is dedicated to a deep dive into a specified topic, sharing practical ideas, best practices, and lessons learned. The session ends with a closing check-out, focusing on what was learned and what the group plans to do in the next month based on the conversations that have taken place. Dina also discusses the different formats of the groups, such as breakout groups, warm seats, guest speakers, and show and tells. Business Development and Online Presence Dina shares an example of how the program works and helped improve LinkedIn profiles. She also discusses the importance of deep dives into a website. The discussion revolves around firm overview documents, business development, and pricing strategies. It highlights the importance of having clear deliverables and testimonies to ensure that clients can remember their work. Business development is another key topic discussed, with examples of specific topics such as the fishing line, which helps consultants understand who they serve and what problems they solve. The group also discusses strategies for implementing comprehensive business development processes, such as using CRM systems like HubSpot. How to Improve Marketing Strategies Dina also touches on strategies for marketing, such as warm and cold outreach, and how to get people to respond to LinkedIn messages or emails. The group emphasizes that there is no one-size-fits-all solution, but learning from others' strategies can help consultants stay ahead in today's busy world. Sharing templates and examples has been helpful in addressing the overwhelming amount of information available online. Approaches to Pricing Price is another important topic discussed, with many groups discussing tier-based pricing approaches, such as Bronze, Silver, and Gold options, and how to word offerings. This approach brings consultants closer to the value brace and helps them learn best practices from each other. Strategies include pricing when working with startups or maintaining a retainer. Handling Client Negotiations However, the discussion also touches on handling client negotiations and managing scroll scope creep. Many consultants face challenges in handling changes at the leadership level, dealing with organizational changes, and managing relationships with clients. Internal operations, such as insurance and invoicing, are also discussed, with examples of how consultants can benefit from external support. Scaling Up for Independent Firms The discussion revolves around the journey of scaling up for independent firms, which can be challenging but rewarding. It is essential to build networks and connections, as well as understand when to hire and manage subcontractors. The group debrief helps in making informed decisions about hiring and managing subcontractors. The Benefits of Joining a Mastermind Group Dina the benefits of joining these groups which include new projects, client referrals, networking opportunities, and accountability. Members gain access to peer-based resources, which can help them hold themselves accountable and stay motivated. Members state that they have built genuine relationships, which can be invaluable for their businesses. In between monthly sessions, members receive a recording, summary recap, and...

Show Notes: Brian Stollery talks about AlphaSense, an information provider that independent consultants and boutique firms are using to gain an edge over those who rely on chat GPT or consumer LLM tools. AlphaSense is built for this kind of work, pulling in verified content such as industry reports, broker research filings, earnings calls, expert calls, news, and internal research and internal content. It layers this with market-leading AI functionality that can read and synthesize all of it to deliver consulting-grade insights at scale. AlphaSense Explained Brian clarifies that AlphaSense is not primarily an expert network like AlphaSights, but rather a market company and enterprise intelligence search engine for the AI generation. It offers the depth and breadth of authoritative data that would be obtained from a legacy research platform with the intuitive user experience of modern AI tools. The value of AlphaSense lies in the deep, authoritative content set that is the foundation of AlphaSense, along with the speed and accuracy of the AI that allows users to quickly surface relevant insights. Brian also talks about the major categories of sources of proprietary information that feed into AlphaSense. The AlphaSense Platform The AlphaSense platform features an index where users can go to different things, such as portfolio monitors, research topics, expert insights, news, risk signals on consumer tech growth investment strategy, events, company documents, and talent job executive movements. The dashboard includes eight or nine widgets that provide a list of seven or eight articles on various topics. These articles are sourced from various sources, such as news articles or interviews with experts. The platform also has over 200,000 free recorded, transcribed expert calls, which are added to the library for analysis by the AI. How AlphaSense Gathers Information The interviewers are usually conducted by-side analysts, corporate users, and experts in respective fields. They work with corporate development teams and head of corporate strategy to conduct these interviews. The platform believes that a rising tide lifts all boats, and every expert call that happens throughout the AlphaSense is published back in the platform to further enhance and grow its library of expert calls from subject matter experts who are currently active in their industry. AlphaSense Use Cases In management consulting, AlphaSense may not be suitable for calls that would be better suited to AlphaSights where the information is sensitive or should have restricted access. However, the use case for AlphaSense is for commercial due diligence for private equity, where it allows users to get up to speed for engagement and quickly search across benchmark expert perspectives. This allows them to bolster their expertise within the management consulting space. AlphaSense is an institutional grade content engine that consolidates information from various sources, including expert calls, news, research reports, broker research, and more. It offers over 6000 vetted business and market news sources and trade journals, most of which require paywalls. AlphaSense allows users to bypass these paywalls and provides real-time insights from over 700 partners. The AlphaSense Dashboard The dashboard includes relevant documents related to executive movements, risk signals, growth, and investment strategies. Users can explore the dashboard by searching for trigger words related to their watchlist of consumer tech companies. The AI can then pull relevant documents, such as expert insights, event transcripts, press releases, and news, to provide valuable insights for business development or due diligence. The Executive Search Function The document search module within AlphaSense allows users to get forensic insights from relevant documents, such as executive search, talent, and hiring practices. The AI can also generate summary responses, which are useful...

Wes Wheless helps solo consultants bottle their secret sauce. To do so, Wes offers two services: The NicheFinder Sprint and The IP Builder Sprint. He believes that consultants need to identify a niche or specialization and a unique approach to serving that niche, typically codified into intellectual property (IP). Each sprint is delivered one-on-one over 1-2 weeks. Niche Finder Explained NicheFinder is designed for early-stage solo consultants who are struggling to narrow down their niche. It involves working one-on-one to identify their zone of genius and then lay out potential ICPs. The client and the consultant come up with three specific ICPs, which are then run through a custom GPT that runs a detailed viability analysis on each lane. The GPT also derives three additional ICPs based on context and evaluates their viability as well. With an identified niche, the consultant can now decisively focus on building a market position around that specific problem and buyer. Examples of Niche Consulting Wes shares an example of a client whose determined niche is fractional CMO for B2C subscription companies that have hit a growth plateau and have not invested in brand marketing. Another example is a client who went solo from a boutique consulting firm that specializes in change management. Her genius zone was being the translation layer between strategic vision and operational teams. She had a keen understanding of internal issues and also helped new executives acclimate to their roles. The GPT analysis suggested that she should focus on innovation teams running pilots but not getting traction due to organizational resistance. Wes explains that the GPT analysis includes 12 viability factors, including access, lifetime value, competitive alternatives, and target revenue numbers. These factors help narrow down options and identify red flags, ultimately leading to a more viable solution. Sourcing Consulting Opportunities Before Niching Down The discussion explores the approach of starting with potential buyers from your existing network, rather than relying on staffing firms or referrals. Will suggests starting with decision makers or influencers. This approach can help you identify your potential universe of buyers and determine what services they are willing to pay for. Wes adds that this approach can help you learn about selling yourself and what people are interested in. However, Wes points out that it can also lead to triangulating into a specialty that might not be interesting or appropriate for you. If you continue to work for anyone who will hire you at the moment, you may end up working in areas where you don't have much business taking on that kind of work. Identifying and Validating a Consulting Niche Wes discusses the process of developing a niche through the NicheFinder sprint. He emphasizes the importance of having a strong understanding of the client's pain points and interests before proceeding with the niche finder. Wes suggests that the process should be followed by market validation conversations, where potential clients can share their ideas and validate their interest in the service. This process should take around three to five conversations. Wes suggests changing the LinkedIn headline and content to be specific to the identified problem. He also suggests codifying relevant IP and developing visual assets that can be shared. The IP Builder Sprint and Intellectual Headshots Wes suggests that consultants should have served at least two or three clients within their niche before starting the IP Builder sprint. Wes suggests that consultants should display their expertise prominently through visual assets, which Wes calls intellectual headshots. These are instantly digestible visual articulations of your expertise that can prompt and streamline conversations. They can be distributed at scale and can look like typical consulting frameworks. Some clients have created headshots that look like comic strips or...

Show Notes: Alex Lugosch and Ilya Druzhnikov, founders of True PMF, explain that True PMF is a rapid prototyping and discovery service for startups and established companies who are releasing a new product or testing a new market and don’t have the tools or six to eight months to try new experiments for product market fit. The firm uses cold calling tools to test out different ideas and pitches to potential clients, focusing on understanding the reactions of potential buyers. Ilya explains how their tool saves time and money by improving the cold call process. First Steps in a Cold Call Strategy Alex and Ilya work with a founder to identify their target audience and use tools like ZoomInfo to gather a list of people that fit that profile. They then use cold calling tool to test out different ideas and iterate different pitches to potential clients. They also train the founder to do cold calls, helping them understand the process and find what resonates with potential buyers. The firm often stacks rank lists of 20 audiences to test in the next 20 days, with each experiment taking about two sessions of an hour each. At a certain point, they do turnover, where the founder takes over to learn how to do the process. They use several list building services, data validation services, and dialers to build tight lists, accessing many people at the C-suite that most founders can only dream of contacting. Within one or two calls, they find that those people are picking up on their pitches and talking to them, which is a significant improvement from the traditional six-month process of trying to determine if something is a product market fit. The Cold Call Conversation and Analysis Ilya explains the process, beginning from when they contact the founder, building the initial list, finding direct phone numbers for 80-100 people, and loading them into their enterprise-grade tech stack that few startups can afford. He goes on to explain how they start the conversation. They try to make the pitch relevant to the founder and explain that their solution could save time and money while having a positive impact on the bottom line. After the call, the transcript goes directly into the AI model, which produces an analysis of the conversation and offers recommendations on how to proceed. The next step is to determine the outcome of the call. In a typical calling session, there are sometimes upwards of 14 or 15 connects. As the conversation gets closer to the target, the conversations become more rich, with more follow-up emails, scheduled demos, and referrals. It's an iterative process until discovering the audience is interested in the topic and/or the call can be referred to the right person. Cold Calling Techniques The conversation turns to the importance of effective cold pitching techniques. They mention the importance of recognizing what’s currently relevant to the client. They also discuss the concept of partnering one person to take a pitch and then alternate to the other person without giving feedback. The key to getting better at cold pitching is focusing on the elements that work in the previous pitch. This technique can be applied to other situations as well, such as listening to each other's tone of voice and understanding their preferences. Alex emphasizes that these techniques are not meant to scale sales but to provide relevant information about messaging and product features that can be used in outbound campaigns that are scalable, such as emails, LinkedIn messages, or conferences. Ilya and Alex give an impromptu example of an opening conversation with mid-market private equity owned portfolio companies. Ilya explains that their informs more effective marketing strategies. This approach helps clients narrow down their ideas about the persona, develop stronger content that connects with their target market(s), and ensures that their marketing efforts are highly effective. Cost of SDRs Cold Calling The discussion revolves...

Show Notes: Vanessa Liu, co-founder and CEO of Sugarwork, talks about how this tool helps enterprises capture tacit knowledge by acting as a guide. Sugarwork helps companies capture specific information at scale and enables sharing, and guides companies to ask specific questions to elicit the required insights. How the Sugarwork Platform Works Vanessa explains how the dashboard works and how it helps companies understand, leverage, and easily access their tacit knowledge for better decision-making and growth. She introduces the scheduling section. Vanessa shows how the Knowledge Share section acts as a guide that helps advance the discussion and gathering of key insights. She shares a few query examples that guide questions that gather insights, including: Roles and responsibilities Problem solving… Core Technical Questions Sharing Resources and Data from Meetings Vanessa explains how scheduling meetings works and the integrations with several different meeting apps. Vanessa talks about the AI avatar or an employee interview an interviewee, and how the information gathered and stored in the Knowledge Share section. The platform allows companies to schedule video meetings where an AI note taker transcribes the conversation and provides a summary. The raw data from the meeting is also available, allowing participants to share their insights. Shared Resources are uploaded into a repository, allowing the company to access the information on a permissions-based basis. She explains how AI takes notes and issues a summary and overview. Asking Questions and Accessing Knowledge Share Vanessa explains that the platform is typically used for short, compressed periods, such as a transformation or launch of something new. This allows HR teams to access knowledge shares and ask questions as if they were talking to the interviewees. The platform also allows for queries based on ChatGPT, or other tools to understand why a client or customer works with a particular vendor. The platform is designed to be accessible to the entire company. Interview Use Cases and Documenting Processes The conversation turns to the use of interviewers in companies, with two common models: one involves a trained interviewer interviewing everyone in the company, and another involves multiple interviewers for onboarding junior employees. Vanessa suggests two use cases for this approach: documenting processes and understanding succession planning work. A project manager can document the process and create a process map to optimize it. Another use case involves understanding people's knowledge shares for succession planning or transformations. Saving Time and Improving Efficiency Vanessa also mentions the activity value added analysis (AVA) project, where companies can identify activities that are taking up significant time and eliminate them. This tool can be used for cost-cutting projects, such as the AVA project, where companies can identify bottlenecks and improve efficiency. The second use case is business optimization, where companies can map processes to identify areas for optimization and understand where people are spending time. For example, a new product development process can be analyzed to identify pain points and identify solutions for bottlenecks. This can include changing the configuration of people involved or adjusting handoffs. Budget Processes and Interviews Sugarwork is designed to help companies understand their processes and identify key themes in customer segments. The platform is not intended for detailed process mapping, but rather for understanding the different customer segments and their roles in the process. Sugarwork provides a consolidated view of everyone involved in the budgeting process. The platform also helps identify key themes across various customer segments. Its focus on detail, data analysis, and automation makes it an attractive option for companies looking to streamline their...

Show Notes: Ami Parekh discusses the business model and services of Included Health, a company that provides personalized healthcare. Included Health partners with self-insured employers and health plans to improve the way working Americans and their families receive healthcare. Included Health Services About a third of Fortune, 100 companies, and 10 million Americans have access to Included Health’s services. The company focuses on providing access answers and advocacy as people engage in the healthcare system. The company has nearly 3000 people, including 1000 clinicians across the country, including primary care doctors, specialists, nurse practitioners, and therapists. Additionally, hundreds of care advocates help patients understand the ins and outs of the healthcare system. Many patients come to Included Health because they can't get access to primary care and behavioral health, which can take one to two months across most of the country. The company aims to address this supply problem. Navigating the Healthcare System Ami talks about the role of Included Health in helping patients navigate the healthcare system, focusing on personalized and best-for-the-patient approach. She explains how it can help patients navigate their insurance and coverage options. She also covers the use of data and data science to match patients with the highest quality healthcare professionals for specific requirements, such as orthopedic surgeons or specialists. Ami emphasizes that Included Health are not plans or payers, but providers who work with a wide field of providers, and their job is to help patients achieve the best outcomes within the current healthcare system. Accessing Quality Data in Healthcare The conversation turns to the concept of quality data in healthcare, how it is crucial to consider the quality of care and the likelihood of repeat surgeries, and the issue of inappropriate prescribing behavior, such as the use of opiates and benzodiazepines, which can be addictive. Ami explains how Included Health accesses and uses data, and how collected sanctioned data can help determine if a provider is safe for family members to see. Ami emphasizes that data is never perfect, and in the worst case scenario, patients can consult with clinicians to find the right doctor. The data can help inform conversations about who to see, and Included Health offers support in finding publicly available data sources and the right practitioner. She highlights the need for better data and collaboration between healthcare providers and patients to improve patient outcomes and overall healthcare quality. Improving Healthcare Pricing and Cost Employers typically pay for Included Health as a layer on top of their health plan, as they want their employees to be healthy, productive, and engaged members of their workforce. They also want healthcare costs to remain low so that they can pay their employees a living wage and invest in other benefits. Healthcare is often the number two cost after supplies in America, and employers want their employees to be healthy, productive, and engaged. Included Health offers a way to give healthy days back to employees by reducing the number of days they are unable to be healthy due to mental or physical health reasons. This results in increased productivity, better work performance, and overall cost savings. There are two dimensions to using included health services: first-time care and saving time. First, employees get the right care the first time, which can lead to cost savings. Second, health plans are incentivized to offer support to their patient population, as they are paying for it. Third, Included Health helps find providers quickly, saving employees time and freeing them up to focus on the healing process and family. Furthermore, Included Health provides access to primary care doctors, which is crucial for long-term cost savings and better health. How Included Health Works Included Health has about...

Show Notes: Sarah Dobson, founder and creative director at Design of Brand, discusses their niche in helping founders of companies establish their brand identity. They offer a process that includes brand strategy, naming, and creating a visual identity system for launch or relaunch. She explains what a brand identity entails and provides examples of successful case studies. Discovering and Designing a Brand Identity Sarah explains what the core of a brand identity is, how it is more than just a palette or a logo, and how she helps founders articulate that identity from developing the symbolic mark, word mark, and often, the name of the company through to the visual design elements of fonts and colours etc. She discusses her practice of collecting examples for design inspiration. She shares that he takes photos of various elements, such as typography, street signs, shapes, and color palettes, and banks them to find the right place in someone's identity. She also mentions that she started using Pinterest early on and quickly gained 800,000 followers. Sarah believes that understanding trends is crucial for creating unique designs and not looking like another brand. She uses Pinterest to research interiors and symbols for clients where she populates secret boards with images and ideas. She researches broadly online to find inspiration from a variety of sources and uses it to create visually appealing designs. Sarah mentions that she is considering launching a course to help people name their companies. She believes that sharing her capabilities with others would be meaningful to help more people develop their brand identity. A Case Study on Naming a Brand Sarah shares a case study of working with a founder who didn't have a name for their company. She shares the story of Othership, a social sauna and cold plunge business in New York. The founder had stopped drinking and was looking for alternative alternatives to bars. Sarah explains that she had two clients who were also interested in Sonic culture and the Soho House of Wellness. The clients joined forces to establish their company and Sarah explains how she worked closely with them to develop a deep understanding of who they were and of the company they were developing. Sarah observed the founders as they were prototyping and building out the space. They developed breath work, audio and physical space to help them synthesize their vision for a more social, healthy way of having fun. Sarah explains how she encouraged them to change their name from Inward to Othership because it reflected the founder's focus on connections and creating a healthy space with and for others rather than internal issues. She also explains how playing with suffixes and compound words is a part of the naming process. Case Study on Creating a Visual Identity Sarah discusses the process of creating a visual identity for the brand Othership, including the logo mark, buttons, and photography. She talks about where she found inspiration for the symbol mark, which included drawing inspiration from the spinning top toy and The Sims. The logo has had an incredible effect on people's lives, with at least five people now having tattoos of it. The color scheme was inspired by Disney’s Fantasia, and the founders' energy was a key factor in the design, and the color palette was atypical and flexible, not just two colors. Sarah explains that this approach was similar to a design she developed for a super food snack cafe's color palette. In terms of process and iterations, Sarah mentions that, sometimes, two to three different concepts are explored, with one being the most likely one based on the client's preferences and the other exploring more strategic ideas. The process is seen as due diligence, with the goal of finding the one that resonates with the client. Case Study on the Brand Identity of a Cannabis Retailer and an Organic Food Snack Sarah discusses his experiences in creating a cannabis retailer in...

Chad Oakley, CEO of Charles Aris, a second-generation executive search firm, discusses their 55-year history and their focus on four areas. Charles Aris specializes in strategy and go-to-market practice, which places individuals into corporations, private equity firms, and portfolio companies. Chad explains their areas of expertise and mentions that the firm has a team of over 100 and has completed over 1,450 positions in this area in the last 21 years. They also have a finance and corporate development practice, which handles CFOs, FPAs, and candidates for merger and acquisition roles. Additionally, they have an engineering and operations practice that handles supply chain, CFO, and plant managers. The Changing Market for Consultants Chad, a former consultant, discusses the changing market for consulting in the age of uncertainty, and what the market is looking for. He traces back to April 2024, when consulting in the United States was down, particularly for top firms like Bain, BCG, McKinsey Strategy, and L.E.K EY Parthenon. The downturn was driven by higher interest rates and inflation. Chad talks about the factors leading to high interest rates and how it impacted consulting firms, private equity firms and M&A activity. He touches on how consulting firms reacted to this downturn and how it affected consultants. Chad shares a 2025 Compensation study conducted by Charles Aris showing a range of data that covers undergrads and MBAs, major consulting firms and competitors. He then shares three primary factors that caused a rise in the market in January 2025. The market is now looking for new opportunities and challenges. Key Factors Leading to Market Change for Consultants Chad explains the factors that led to the changes in the market over the past year. The newly elected President, Trump, was bullish on business, promising to rally markets better than Biden and eliminate red tape and regulations. This positive outlook led to a more optimistic outlook for the market. Business is recovering, creating solid momentum in the economy. In Q1 2024, companies started investing and private equity firms resumed deals, resulting in stronger demand for consulting services. However, the implementation of tariffs by the President has arrested this momentum, creating uncertainty for business leaders. The current tariffs have no playbook for them, and the possibility of changes in the future makes it difficult for current CEOs or business leadership teams to commit to action. Chad shares a conversation he had with the CEO of a publicly traded manufacturing company CEO, who has manufacturing facilities in the US, China, and South America. He cannot justify the massive investment in onshore manufacturing due to the potential decrease in tariffs. This has halted deal momentum, particularly in consulting services. Despite this, consulting firms are still working on projects they sold in the first few months of the year. They are now trying to be strategic about their consulting services, focusing on key areas to win and play in the market. The Number One Area of Focus for Consulting Firms. Chad explains that consulting firms are trying to be strategic in their direction, which has led to a focus on supply chain consulting. Companies are trying to navigate the impact of tariffs on their supply chains, and consulting firms are helping them do so by reshuffling their manufacturing base from high tariff countries to low tariff countries. They are also helping clients re-negotiate procurement contracts with global suppliers and consider acquiring competitors with a more favorable supply chain structure. Consulting firms are gearing up for a bulk of demand for supply chain services, and focusing on blue and white collar services. They are also doubling down on consulting playbooks for their services, including blue and white collar services, which is also a major area of focus for private equity firms. Consulting firms are also looking at...

Show Notes: Joe O’Mahoney is a part-time professor of consulting at Cardiff University and a leading authority on the growth and sale of boutiques and small consultancies. He has spent 20 years researching consultancies and interviewing hundreds of owners and senior leaders. He has developed a growth drivers model, which includes factors like leadership quality, client relationships, and market positioning. He conducts benchmark surveys and interviews with leadership teams and clients. Joe then conducts a SWOT analysis, and estimates the valuation of the firm. He helps the owner satisfy their equity goals, and pull the levers. Joe typically focuses on two to three priorities each year to drive up the firm's growth. He shares three key factors in leadership and team management that are crucial to a successful scale up. Building a Sales Team for a Boutique Consultancy Joe explains that, in the long term, building a competent sales team is crucial for a firm's valuation. This involves promoting, training, mentoring, rewarding, and recruiting sales capabilities. A culture that puts sales first should be complemented by a competent system that listens to sales calls and introduces new hires. This will help build a pipeline of capable sales people in the future. In the short term, implementing these strategies can improve marketing efforts. It is important to consider how your value proposition is translated into marketing themes and content, as well as the frequency and visibility of these posts. It is crucial to ensure that marketing efforts are effective and aligned with the company's goals. Challenges of Scaling a Business Joe discusses the challenges of scaling a business, particularly for those with a two to 3 million revenue mark. He suggests that firms need to focus on their signature service, which is high value, high growth, and can cross-sell. Marketing algorithms reward clarity in these areas, leading to better value propositions, marketing, and themes. This clarity allows firms to build intellectual property (IP) and increase margins. Once sales, project margin, or EBITDA are reached, firms can decide on additional products to sell alongside their existing offerings, such as parallel products, cross-selling services, or follow-on services. By building a logical sequence of events, firms can achieve high-quality revenue. The Importance of IP in Scaling Consulting Firms Joe shares an example of a firm that focused on a manual approach to cloud consultancy. However, when breaking down their service lines by revenue, the company realized that they should change their focus. In terms of branding and content, Joe explains that buyers are interested in the past growth, future growth, and margin of the firm, but they also want a marketing machine that generates clients, and an architecture of sales that generates high-quality leads. Joe explains that IP is a top priority for buyers, including the quality of the leadership team. This includes delivery IP, marketing IP, thought leadership, website design, and content. LinkedIn is an interesting example, as due diligence is starting to reveal its influence on a firm's success. Valuation and Growth Trajectory Valuation is a crucial factor for buyers and private equity, as they are interested in the future value of the firm. A healthy growth trajectory is essential, and a machine that can push up the multiple is preferred. Joe explains that it is often better to focus on building the architecture that will allow you to improve your multiple, rather than focusing on increasing your profit margin. This can be achieved by implementing a PSA system, CRM system, training people, and building out IP. However, it is difficult to drive up the multiple quickly, as everyone is talking about margin all the time. It is important for buyers to consider the firm's potential for growth and profitability before making a decision. Joe talks about the EBITDA and how it should be approached....