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Uncle Marv's IT Business Podcast

Technology Podcasts

Your Podcast for Business IT Support ​for IT Professionals and Managed Service Providers ​Network Support - Better, Smarter, Faster ​Wednesdays at 8 PM Eastern


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Your Podcast for Business IT Support ​for IT Professionals and Managed Service Providers ​Network Support - Better, Smarter, Faster ​Wednesdays at 8 PM Eastern






495 A Conversation with ChatGPT

The book was created using ChatGPT and was completed in less than a week. The book features a conversation between Franklin Taggart and ChatGPT about artificial intelligence and its impact on society. The entire process took less than one week. He didn't set out to write the book, he just wanted ChatGPT to answer his questions. Franklin is also the host of "Your Own Best Company," a podcast and community for creative people who love working alone. The podcast features short episodes called "Coffee Breaks" that offer helpful insights for career, business, and marketing solutions that work. The podcast also features longer episodes called "Podshops" that provide practical training and instruction. === Links for this episode Get Franklin's book here: https://amzn.to/3IFRDG2 Franklin's Website: https://www.franklintaggart.com/ Your Own Best Company Podcast: https://www.franklintaggart.com/p/your-own-best-company.html


494 Is Your Backup Cyber Resilient?

BackupAssist is a backup software that provides a variety of features for backing up Windows servers. Chang created the software as a challenge from a friend. Some of the features of BackupAssist software are: === Links for this episode Website: https://www.backupassist.com/ Florida Man Lost Arm to Alligator Behind a Bar: https://tinyurl.com/yc5cau8n


493 Ann Westerheim the CyberFit Guru

Ann and I met a panelists for the topic "How to sell cybersecurity to small and medium sized companies." We also share a love for ripping the edges off the paper used in dot matrix printers. === Links for this episode Cybersecurity for Main Street: CyberFit in 21 Days: https://amzn.to/438KzcK Ekaru: https://www.ekaru.com


492 Florida Man Mike Smith

Mike Smith is the host of the Mike Tech Show podcast, a technology and computer podcast that discusses cool sites, software, tips, and tricks that will make you more productive at home and work. He is also an IT consultant, dad, husband, and Phillies fan based in Florida and Pennsylvania. On today's show, Mike shares his never-heard before story about getting started in tech. We finish the show with tips for anyone that wants to start on their own. Podcast Website: https://mikenation.net/ IT Business Website: https://mhsconsulting.net/ Uncle Marv on TheAverageGuy.TV Network: https://theaverageguy.tv/hgg572/ https://theaverageguy.tv/hgg572/ Pax8Beyond: https://www.pax8beyond.com/ Techcon Unplugged 2023: https://techconunplugged.com/


491 Unscripted 5-10-23

Show Summary Pax8Beyond: https://www.pax8beyond.com/ Techcon Unplugged 2023: https://techconunplugged.com/


490 A Florida Woman in Studio

ZLH Enterprises began as a telecommunications business solutions provider more than two decades ago and has since transformed into a technology consultancy dedicated to assisting small, medium, and enterprise customers in navigating the continuous disruption in the technology industries. Zina Hassel was inspired to write the book "My Armadillo Skin" by her experiences in the telecommunications industry, which has long been male-dominated. In the book, she shares a lifetime of experiences watching men rise in the ranks and how she vowed never to be left behind. She wanted to provide a rare roadmap to the C-suite for other women in the industry who may be facing similar challenges. The book is a light and quick read, and Zina Hassel is open, honest, and to the point. === Links for this podcast ZLH Enterprises Website: https://www.zlhent.com/ My Armadillo Skin: How I Made It as a Woman in the Field of Tech: https://amzn.to/3VyGDzG Keeper Security Joins Pax8: https://tinyurl.com/4d252zz5 Splashtop Partners with Pax8 : https://tinyurl.com/2k23km2e A Million Bees Swarm Interstate after Florida Man crashes: https://tinyurl.com/mucpsvne === Pax8Beyond: https://www.pax8beyond.com/ June 11-13 at the Gaylord Rockies Hotel in Denver Colorado "One Community, Infinite Innovation" The conference will feature keynote speakers, including NFL Hall of Fame Quarterback Peyton Manning. Tickets on sale for $499. === Techcon Unplugged 2023: https://techconunplugged.com/ September 7-10 at the Delta Hotels in Woodbridge, NJ. Tickets on sale for $299.


489 Server Failed After Offboarding... Now What?

Stanley Louissaint also joins the show to share his take on what you should be responsible for after you've handed off your client. === Links for this podcast Florida Man Opens Fire on Instacart Drivers: https://tinyurl.com/28v29hb2 Coming Soon, a handheld cybersecurity analyzer! https://cyberscope.netally.com/


488 Tech on the Beach with Ali Johnston

Alicia is the founder of Bel Tech Services. She is a technical expert with over 20 years of experience in the IT industry that began in Fort Lauderdale. She is a problem solver and innovator through technology and excels in bringing innovation to businesses through the use of technology. === Links for this podcast Website: https://beltechservices.com/ Coming Soon, a handheld cybersecurity analyzer! https://cyberscope.netally.com/ Florida Man Convicted of Killy Jersey City Dad in BJ's Parking Lot: https://tinyurl.com/4p59prdj Florida Man falls from attic after hiding from deputies: https://tinyurl.com/ja54unht


487 Offboarding with a Smile: 3 Best Practices to Saying Goodbye

We all know it's important to know how to offboard clients in a way that leaves them feeling satisfied and valued. In this podcast, I'll share my tips and strategies for making the offboarding process as smooth as possible, while maintaining a positive relationship.


486 Fifty-Five Minutes with Michael

We discuss the importance of community in the tech industry. Michael shares his experiences with various organizations and events. He also mentions his involvement with charitable organizations such as Joe DiMaggio Memorial and Jamison. Michael also talks about stumbling upon a FEMA grant program that helps not-for-profit organizations increase their security, both physical and cyber. ===== The Tech Bar Ep. 55: https://www.youtube.com/live/VFa7skjmSM4?feature=share The Florida Panthers joins the Acronis #CyberFit movement, with LAN Infotech as the #TeamUp partner: https://tinyurl.com/3vcm2pur Florida's infamous "Croczilla" smiles for the camera: https://tinyurl.com/2p8j666h The Florida Man Song (KVJ Radio Show): https://tinyurl.com/yckr7hz9


485 The Accidental Computer Tutor

Scott is also the host of a very popular podcast called What Was That Like, where he interviews guests who have gone through unusual or extraordinary experiences such as a plane crash, a mass shooting, a bear attack, and more. Listeners can also submit their own stories to the podcast. The stories can be funny, sad, or anything interesting that can be told in 5-10 minutes. The stories can be recorded on a phone and emailed to Scott Johnson. (Scott@whatwasthatlike.com) ===== What Was That Like Podcast: https://whatwasthatlike.com/ Nude Florida man steals school bus in PA, puts dead deer inside: https://tinyurl.com/m9hk48em


484 Diversity in Tech: Stories and Insights from Women in the Industry

In this episode, I aimed to highlight the importance of diversity and inclusion in the tech industry. Amy and Dawn shared their experiences and challenges in the industry and provided practical tips on how to foster diversity and equity in the workplace. We also talked about the changes we have seen over the years in the industry and the need for individuals to make their own way and be true to themselves. Here are three practical ways to promote Diversity and Inclusion in the Tech Industry. 1. Focus on Corporate Culture and Core Values in Job Ads: As discussed in the episode, making job ads less about a bulleted list of skills and more about the corporate culture and core values of the company can attract a more diverse pool of candidates. By highlighting the company's commitment to diversity and inclusion, women and minorities are more likely to apply for the job. 2. Recognize Different Schedules and Responsibilities for Equity in the Workplace: In order to promote equity in the workplace, it's important to recognize that not everyone has the same schedule or responsibilities outside of work. By offering flexible work arrangements, such as remote work or flexible hours, companies can create a more inclusive environment that accommodates the needs of all employees. 3. Emphasize Equitable Language and Women-Owned Business in Writing: Gender bias can be present in resume writing and reading, so it's important to use equitable language and avoid gendered language in job ads and other written materials. Additionally, highlighting women-owned businesses and partnering with them can promote diversity and inclusion in the industry. By implementing these practical strategies, companies can promote diversity and inclusion in the tech industry and create a more equitable and inclusive workplace for all employees. Throughout the episode, we discussed various topics such as the significance of acknowledging diversity, improving diversity in hiring by focusing on corporate culture and core values, recognizing different schedules and responsibilities for equity in the workplace, and gender differences in resume writing and reading. This episode is part of a series that explores the need for diversity in the tech industry and the benefits of an inclusive culture for every employee.


483 Is Automated Pen Testing a Thing?

We answer an important question out of the gate, can penetration testing really be automated? The short answer is yes. Vonahi Security is MSP (Managed Service Provider) friendly. They provide a platform that allows users to perform penetration tests on their network whenever they want and as often as they want. They offer a platform called vPenTest that makes automated network penetration testing easy, scalable, and lucrative. === Vonahi website: Synco Ask Me Anything: https://syncromsp.com/webinars/ask-us-anything/ ASCII Edge, The MSP Conference 2023: https://events.ascii.com/ Pax8 Beyond Conference: https://www.pax8beyond.com/ (June 11 through June 13, 2023) Miami Heat Could Play in Kaseya Arena: https://tinyurl.com/2npjc7e3 Florida Man Loses Fight, Runs Over Opponent with Corvette: https://tinyurl.com/ye26dct9


482 Storytime: XChange 2023, Swag and IT Etiquette

The XChange Conference organized by the Channel Company is an annual event that brings together technology industry leaders, vendors, and solution providers to network, share ideas, and discuss emerging trends and challenges. The conference features keynote speakers, panel discussions, and breakout sessions that cover a range of topics, including cloud computing, cybersecurity, digital transformation, and more. Attendees can explore new products and services, engage with experts, and learn best practices for staying ahead of the curve in a rapidly evolving industry. The XChange Conference is a must-attend event for anyone looking to expand their knowledge and network in the technology sector. Swag Winner: SonicWall 1st Runner-Up: WatchGuard Honorable Mentions: Wasabi, Pax8 and OpenText === Synco Ask Me Anything: https://syncromsp.com/webinars/ask-us-anything/ XChange Events Website: https://www.thechannelco.com/events ASCII Edge, The MSP Conference 2023: https://events.ascii.com/ Microsoft 365 Apps Exploited through CVSS 9.8 Bug... Patch Now! https://tinyurl.com/ytbwfmw3 Florida Man from Different Earth Naked in Palm Beach: https://tinyurl.com/ynx2fpv3 Florida Man Series Coming to Netflix: https://tinyurl.com/5duaadv6


481 Have Better Conversations With Your Clients

Guests: Adam Walter and Sean Lardo join the show to discuss the concept of asking better questions of your clients and then "listening" to their answers. Then present them with a better QBR meeting with a live shareable dashboard of projects, status and goals. The single pane of glass for account management that allows account managers to show clients the value they bring to the table and have better conversations with them. === Website: https://www.managedservicesplatform.com/ YouTube Channel: https://www.youtube.com/humanizeIT Microsoft 365 Apps Exploited through CVSS 9.8 Bug... Patch Now! https://tinyurl.com/ytbwfmw3 Florida Man from Different Earth Naked in Palm Beach: https://tinyurl.com/ynx2fpv3 Florida Man Series Coming to Netflix: https://tinyurl.com/5duaadv6


480 Reconcile Your Billable Monthly Services

Gradient MSP is a platform designed to help Managed Service Providers (MSPs) grow through data and billing integrations. Gradient MSP's Synthesize integration program and open API platform allow MSPs to bridge the gap between invoices and reconciliation, making billing simpler and more profitable. The platform offers tools like Billable that provide a simpler view of what needs to be billed, how profitable the business will be when tightening up the billing process, and how much time can be saved every month by reconciling user support and CSP quantities. === Website: https://www.meetgradient.com/ Upcoming Webinars and More: https://www.meetgradient.com/upcoming-events Florida Man Attacked By Gator on Front Porch: https://tinyurl.com/53x4dd22


479 Building Your Brand with Bobby G

One of the biggest mistakes people make is not taking the time to define their brand, including their values, purpose, and mission. Without a clear understanding of what your brand stands for, it's difficult to communicate it effectively to your audience or clients. === Buy Bobby's Book: https://amzn.to/3SDJrtN "Build Your Brand Like You Give A Shit" is a book by Bobby Gillespie that focuses on understanding and focusing a brand on values that matter. The book emphasizes the importance of embracing your purpose and unleashing your potential to build a brand that stands out from the rest. By looking the same as everyone else, you can't possibly build awareness, engagement, and word-of-mouth marketing. Instead, you should focus on values that matter to you and your customers. === Propr Website: https://propragency.com/ Propr is a brand strategy and creative agency that offers a range of services to help businesses build their brand, improve their visibility, and connect with their target audience. === Florida Man: https://tinyurl.com/yh7pfs8v


478 Streamline Incident Response with AlertOps

AlertOps is a comprehensive incident management software platform that helps organizations streamline their incident response process, minimize downtime, and improve operational efficiency. AlertOps can help an MSP scale by quickly mobilizing and activating the right response with rapid and automated escalation policies with features such as live-call routing 24/7, on-call schedule management, and advanced escalation policies. AlertOps was named the winner of ConnectWise's 2022 PitchIT Accelerator Program. The program is designed to showcase potential offerings that could be built or integrated into the ConnectWise platform. AlertOps offers a real-time, intelligent, automated alert management and response orchestration tool for MSPs to maximize the efficiency of their service desk. === AlertOps Website: https://alertops.com/ ConnectWise Pitch IT 2023: https://www.connectwise.com/theitnation/pitchit Florida Man: https://tinyurl.com/2p85fzr8


477 What's New with Instant Housecall

Corey Fruitman is my guest today. Corey is the founder and owner of Instant Housecall, which he started in 2007. Easy to use features: === Website: https://instanthousecall.com/ Sign up before March 31 and mention "Uncle Marv" to receive 50% off the first six months. === https://tinyurl.com/bdzpnw7c


476 Rob Rae & Pax8 Could Be the Start of Something Big

What was he doing between last October and February 1? As you would expect, Rob and I chat about that What you didn't probably expect was all the other stuff Rob and I talked about, such as, Rob doesn't love chickens. Be sure to listen closely as Rob describes his love for MSPs and what is right and wrong in our channel. Hint... he corrects me twice. === Pax8 is the cloud marketplace for IT professionals to buy, sell, and manage best-in-class technology solutions in one place with one monthly bill. To learn about Pax8, visit https://www.pax8.com/en-us/ To learn about Pax8 Beyond 2023 conference, visit https://www.pax8beyond.com/ - Early Bird Pricing Through March 31