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The Tech Talks Daily Podcast

Technology Podcasts

The speed of technological change continues to race ahead at breakneck speed, but it will never move this slowly again. In 2024, businesses and their employees will be expected to get to grips with AI, Machine Learning, Quantum Computing, Extended Reality, Cloud Computing, Edge Computing, Sustainable Tech, Green Computing, Cybersecurity, 5G, Blockchain, Crypto, IoT, Autonomous Everything, Human Augmentation, Data Sovereignty, Privacy, AI ethics and the Digital Transformation of everything. Navigating these uncharted digital waters can feel daunting and overwhelming for business leaders, IT teams, and employees in every sector. Especially when scrolling down newsfeeds full of hype, buzzwords, and confusing technical jargon/acronyms. Does this sound familiar? Welcome to Tech Talks Daily, a podcast uniting business and technology. Tech Journalist Neil C. Hughes brings you the latest insights into business technology, digital transformation, and the evolving business landscape and IT. This technology podcast focuses on real-world applications and business strategies around digital transformation. From AI's impact on business operations to navigating the complexities of cloud computing and cybersecurity, Neil explores how technology reshapes industries and redefines personal and business success in 2024. The lineup of guests includes tech leaders, CEOs, entrepreneurs, visionaries, and even the occasional celebrity who has walked the path of tech innovation. High-profile guests share their startup stories, their journey through digital transformation, and how technology has revolutionized their businesses and lives. Whether you want to understand how to harness technology for business growth or stay informed, Tech Talks Daily is your daily dose of inspiration and insight. Join the conversation and be part of a community shaping the future of business and technology.

Location:

United Kingdom

Description:

The speed of technological change continues to race ahead at breakneck speed, but it will never move this slowly again. In 2024, businesses and their employees will be expected to get to grips with AI, Machine Learning, Quantum Computing, Extended Reality, Cloud Computing, Edge Computing, Sustainable Tech, Green Computing, Cybersecurity, 5G, Blockchain, Crypto, IoT, Autonomous Everything, Human Augmentation, Data Sovereignty, Privacy, AI ethics and the Digital Transformation of everything. Navigating these uncharted digital waters can feel daunting and overwhelming for business leaders, IT teams, and employees in every sector. Especially when scrolling down newsfeeds full of hype, buzzwords, and confusing technical jargon/acronyms. Does this sound familiar? Welcome to Tech Talks Daily, a podcast uniting business and technology. Tech Journalist Neil C. Hughes brings you the latest insights into business technology, digital transformation, and the evolving business landscape and IT. This technology podcast focuses on real-world applications and business strategies around digital transformation. From AI's impact on business operations to navigating the complexities of cloud computing and cybersecurity, Neil explores how technology reshapes industries and redefines personal and business success in 2024. The lineup of guests includes tech leaders, CEOs, entrepreneurs, visionaries, and even the occasional celebrity who has walked the path of tech innovation. High-profile guests share their startup stories, their journey through digital transformation, and how technology has revolutionized their businesses and lives. Whether you want to understand how to harness technology for business growth or stay informed, Tech Talks Daily is your daily dose of inspiration and insight. Join the conversation and be part of a community shaping the future of business and technology.

Twitter:

@neilchughes

Language:

English

Contact:

7903194868


Episodes
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2974: Revolutionizing Software Development with API Mocking Techniques

7/25/2024
How do you transform a developer's toolkit to speed up innovation and cut down time-to-market? In our upcoming episode, we welcome Uri Maoz, Co-Founder and CEO of WireMock Cloud, to dive into the dynamic realm of API Mocking. WireMock Cloud leverages the power of its widely recognized open-source API mocking framework, helping tens of thousands of developers at giants like IBM and PayPal enhance their productivity by creating more controlled, isolated development environments. Uri brings a wealth of experience, not only in fostering a company's growth from the ground up but also in carving out a niche within the fiercely competitive tech space, managing to secure $6.5M in seed funding. His journey involves transitioning from CRO roles at various startups to leading WireMock in developing a sustainable monetization strategy atop their open-source software (OSS) framework—a feat many OSS companies find daunting. Throughout the episode, Uri will share invaluable insights on: Join us as we uncover how strategic API mocking not only resolves dependency issues but also fosters an environment of innovation. How can your organization leverage these tools to enhance developer efficiency and reduce go-to-market timelines?

Duration:00:34:04

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2973: Arun Gupta on Customizing CRM Software for Success at Sony Pictures and Beyond

7/24/2024
Could the rapid evolution of CRM systems be the hidden game changer in today's business environment? In this episode of Tech Talks Daily, we sit down with Arun Gupta, a seasoned Microsoft Dynamics 365 architect and CRM specialist who's reshaping client experiences at Sony Pictures Entertainment. Arun unravels the story behind a transformative CRM implementation that not only streamlined operations but also enhanced business outcomes on a global scale. From the meticulous selection of the right CRM system to overcoming integration hurdles with existing technologies, Arun provides a masterclass on navigating complex CRM scenarios. He emphasizes the critical role of user adoption and the often underestimated challenge of maintaining high-quality data within these systems. As we delve into the technical specifics, Arun explains the importance of integrating CRM with other business technologies like ERP and marketing automation to create a unified platform for customer management. This synergy, he argues, is essential for aligning sales, marketing, and operations, leading to improved customer relations and data-driven decision-making. However, it's not without its pitfalls. Arun candidly discusses common missteps such as inadequate planning and insufficient training that can derail a CRM project. Looking ahead, he predicts the future of CRM will be heavily influenced by AI and machine learning, pointing to a trend towards omnichannel and cloud-based platforms that prioritize data privacy and security. What insights can businesses draw from Arun's experiences to avoid these pitfalls and leverage CRM technologies effectively? After listening, join the conversation and share your thoughts on how CRM systems are revolutionizing customer engagement in your industry.

Duration:00:21:54

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2972: Demystifying Wi-Fi 7 with NETGEAR

7/23/2024
Have you ever wondered how the latest advancements in Wi-Fi technology could revolutionize your connected home? In today's episode of Tech Talks Daily, I sit down with Gary Newson, EMEA Sales Director at NETGEAR, to demystify Wi-Fi 7 and explore its groundbreaking potential. Wi-Fi 7 promises to elevate our connectivity experiences to new heights, offering increased capacity, faster speeds, and enhanced performance compared to its predecessors. Gary Newson sheds light on how this new standard will support the growing number of smart home and IoT devices, ensuring seamless connectivity with reduced interference. We delve into the specifics of Wi-Fi 7, discussing its ability to handle up to 200 devices simultaneously and its impressive speeds of up to 5Gbps for clients. In our conversation, Gary also explains how NETGEAR is preparing for this shift by developing innovative Wi-Fi 7 products like advanced mesh systems. These systems promise to extend coverage and provide robust connections throughout the home. We also touch on the enhanced security features of Wi-Fi 7, such as network segmentation and faster security patch rollouts, which are crucial for protecting smart and IoT devices. Join us as we unpack the benefits of Wi-Fi 7 for consumers, its impact on smart homes and IoT, and how NETGEAR's upcoming products aim to future-proof our digital environments. Gary shares insights into how this technology will transform streaming, gaming, entertainment, and hybrid working experiences. What excites you most about the potential of Wi-Fi 7?

Duration:00:26:56

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2971: Bloomerang and Generative AI Pioneering Nonprofit Innovation

7/22/2024
How can small-to-medium nonprofits leverage the power of generative AI to enhance their operations and outreach? This is the question at the heart of our conversation today with Tammy Hammond, Chief Product Officer at Bloomerang, on The Tech Talks Daily Podcast. In this episode, Tammy delves into the untapped potential of generative AI for nonprofits, highlighting its ability to save time and create compelling content. Unlike traditional AI, which relies on known data sets to find insights, generative AI is transformational in storytelling and message conveyance. Tammy shares her optimism about this technology, especially for nonprofits with limited resources, explaining how it can significantly reduce the time required for tasks such as grant writing and content editing. She emphasizes the importance of introducing generative AI in an approachable way to alleviate apprehensions and maximize its benefits. We explore the intersection of AI with donor and volunteer management, discussing how Bloomerang is embedding generative AI into their platform to simplify user experience and lower the learning curve. Tammy outlines key areas of focus, including email and content generation, personalized donor journeys, and video creation, combining generative AI with predictive AI to enable highly personalized donor experiences. Tammy also addresses the challenges nonprofits face in adopting new technologies, particularly concerns about data privacy and ethics. She shares insights on how Bloomerang is working to embed AI into existing workflows to create an AI-empowered experience, with a focus on user-friendly design and structured prompts. Tune in to learn more about the future opportunities for generative AI in the nonprofit sector, including content repurposing, personalized learning resources, and generating ideas for events and campaigns. As we look ahead to upcoming product launches and developments, Tammy provides a glimpse into how these innovations will continue to evolve and support the nonprofit community. What do you think about the potential of generative AI in the nonprofit sector? Share your insights and join the conversation! Learn more about the AI content assistant release

Duration:00:25:47

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2970: How LeddarTech is Leading the Way in ADAS and Autonomous Driving

7/21/2024
In this episode of Tech Talks Daily, we have the pleasure of speaking with Frantz Saintellemy, a key figure at LeddarTech, a company that is at the forefront of revolutionizing the automotive industry. LeddarTech’s software is making waves by helping auto manufacturers deliver safer vehicles through advanced driver assistance systems (ADAS) and autonomous driving (AD). By unifying all sensor data, LeddarTech’s solution provides a more accurate and actionable snapshot of a vehicle's environment, significantly enhancing safety and performance. Frantz Saintellemy shares insights into how LeddarTech’s sensor fusion and perception software, which is both sensor and processor agnostic, is setting new standards in the industry. This innovative technology allows automakers the flexibility to choose their hardware, reduces costs, and delivers improved performance across a range of vehicle models from entry-level to premium. With over seven years of experience and a robust portfolio of 150 patents (80 granted), LeddarTech has a strong early mover advantage in this fast-growing market, expected to reach $42 billion by 2030. Having recently gone public on NASDAQ, LeddarTech is poised for significant growth. Frantz discusses the company’s strategic priorities, including new software releases, expanding partnerships, and converting OEM projects into major design wins. Join us as we delve into the challenges and opportunities in the ADAS and AD market, and discover how LeddarTech is driving the future of safe and efficient driving.

Duration:00:35:41

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2969: How Onapsis is Bridging the Gap Between AI Innovation and Cybersecurity

7/20/2024
The AI landscape is experiencing a remarkable surge in investments, especially following ChatGPT's one-year milestone, showcasing the transformative potential of these models. However, this rapid progress has also highlighted a significant gap in cybersecurity readiness among organizations. According to McKinsey, while 40% of companies plan to increase their AI investments, only 38% are actively working to mitigate the associated cybersecurity risks. This discrepancy underscores the critical need for a balanced approach that leverages AI's benefits while ensuring robust cybersecurity measures. In this episode of the Tech Talks Daily Podcast, we speak with JP Perez-Etchegoyen, CTO of Onapsis to delve into the critical aspects of AI and cybersecurity strategy from a CEO's perspective. Mariano brings a wealth of experience to the discussion, providing valuable insights into the leadership imperative in steering organizations toward responsible AI adoption. JP emphasizes the pivotal role of CEOs in guiding their companies through the complex landscape of AI adoption. He discusses the importance of developing a nuanced strategy that harnesses the potential of generative AI while maintaining a strong focus on cybersecurity. This approach ensures that innovation and security go hand in hand, safeguarding the organization against emerging threats. We explore the specific challenges that come with integrating AI into business operations, particularly the need to address vulnerabilities and mitigate risks. JP shares strategies that enable organizations to make the most of AI technologies without compromising their security posture. He highlights the importance of proactive measures, continuous monitoring, and the integration of AI with existing security frameworks to create a resilient and secure environment.

Duration:00:28:14

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2968: ORCA Computing's Breakthrough in Photonic Quantum Computers

7/19/2024
In this episode of the Tech Talks Daily Podcast, we dive into the fascinating world of quantum computing with Richard Murray, CEO and co-founder of ORCA Computing. ORCA, a spin-out from Oxford University, is pioneering the development of photonic quantum computers that are robust, portable, and operable at room temperature. This innovative approach eliminates the need for the complicated and cumbersome cryogenics required by other quantum computing platforms. We explore how ORCA Computing is making waves in the quantum computing industry, building and selling their cutting-edge technology from their headquarters in London, right beside Paddington Station. Notably, the UK government recently acquired its first quantum computer from ORCA for the Ministry of Defence, with ambitions for it to function under field conditions, even on the back of a Land Rover. Richard shares insights on why ORCA has sold five quantum computers worldwide in the last two years and who their primary customers are. We discuss the factors driving the demand for these advanced systems and the competitive advantages of photonic quantum computing. Richard explains how photonics stands out against other quantum computing platforms and addresses common concerns about committing to a specific technology amid ongoing advancements. We also delve into the technical challenges of quantum computing, such as error correction and fault tolerance. Richard provides an update on how ORCA is tackling these issues and gives his perspective on when quantum computers might outperform the best existing high-performance computers. The conversation touches on the global quantum computing arms race, highlighting the unique position of a UK-based company like ORCA competing with industry giants such as IBM and Google. Richard discusses the recent acquisition of the Integrated Photonics Division of GXC in Austin, Texas, and how this strategic move enhances ORCA's capabilities and positions them at the forefront of quantum computing innovation.

Duration:00:28:36

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2967: HED's Cutting-Edge Technologies for Greener Data Centers

7/18/2024
In this episode of the Tech Talks Daily Podcast, we speak with Sara Martin from HED about the evolving landscape of data center design. As data centers account for approximately 1% of global electricity usage, the push for sustainability and efficiency in their design has never been more urgent. Sara shares insights into HED's innovative approach to creating energy-efficient and sustainable data centers. This includes the adoption of modular systems, liquid cooling technologies, and the integration of renewable power sources. She emphasizes the importance of designing with flexibility and scalability in mind to accommodate future growth in AI and other technologies. Proper planning and the use of scalable "blocks" can prevent the need for expensive relocations and ensure business continuity. A significant portion of our conversation focuses on preventing power failures, a common cause of unplanned outages in data centers. Sara discusses the importance of investing in uninterruptible power supplies (UPS) and the role of proper operations, training, and preventative maintenance in avoiding such failures. She also highlights the benefits of using modular prototypes and maintaining consistent design across data halls to enhance efficiency and reliability. Sara introduces us to emerging trends in data center design, such as liquid immersion cooling for high-density racks and the use of mass timber construction for sustainability. These innovations not only improve energy efficiency but also offer practical solutions to the growing power demands of data centers.

Duration:00:31:18

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2966: How Pindrop is Pioneering Role in Combating Deepfake Technology

7/17/2024
In this episode of the Tech Talks Daily Podcast, we sit down with Vijay Balasubramaniyan, the CEO and Founder of Pindrop, to discuss the alarming surge in AI attacks and the emerging threats posed by deepfake technology. With a staggering 450% increase in AI attacks in just the first four months of this year, the urgency to understand and combat these threats has never been greater. Vijay offers an in-depth analysis of the drivers behind this surge, including the rise of voice cloning tools and the innovative, yet dangerous, uses of synthetic media. We delve into the recent instances of deepfake technology being used in political campaigns and elections, such as the false audio tape of President Biden, and the potential impact these technologies could have on the upcoming elections. As the founder of the industry's first deepfake detection engine, Vijay shares the challenges faced in developing this groundbreaking technology and how it effectively detects synthetic media. He also highlights the crucial role of state and federal officials in defending against these threats, emphasizing the need for coordinated efforts to ensure the safety and integrity of our digital landscape. Vijay discusses the importance of concerted state-federal coordination in combating the spread of synthetic media. He provides insights into the legislative actions being considered for 2023 and beyond, aimed at addressing the challenges posed by deepfake technology.

Duration:00:29:36

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2965: How Digital Realty is Driving AI Growth Through High-Performance Infrastructure

7/16/2024
In our latest Tech Talks Daily Podcast episode, I sit down with Seamus Dunne from Digital Realty to explore the accelerating demand for compute power driven by AI and generative AI technologies. As these innovations push the boundaries of what's possible, the infrastructure supporting them must evolve at a matching pace—or risk being left behind. Seamus delves into the heart of the matter, explaining how Digital Realty responds to the rising demand for high-performance infrastructure like GPUs and AI chips. He shares insights on how AI drives the need for robust data storage and efficient data access solutions. The discussion touches on the strategic importance of local investment in infrastructure to maintain competitive advantage, especially in regions like the UK. We also explore the types of AI workloads becoming prevalent across various sectors. Currently, a significant portion of these workloads is dedicated to training models. Still, Seamus anticipates a shift towards inferencing as AI models mature and become integral to advanced products and services. This shift necessitates a robust and adaptable IT infrastructure strategy to deploy AI models alongside cloud services effectively. Seamus highlights how data centers are pivotal in our daily digital activities—from streaming Netflix and conducting Zoom calls to online shopping and planning holidays. Beyond everyday conveniences, data centers are the powerhouse behind generative AI and other innovations driving economic growth. Seamus discusses the evolving needs of AI infrastructure, emphasizing the importance of proximity to data centers for low-latency performance, particularly for AI inferencing. He also touches on the geographical advantages and challenges, noting how regions like the UK are well-positioned for AI growth while others, like Dublin, may need more support due to regulatory constraints.

Duration:00:32:05

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2964: Innovating with AI: Maintaining the Human Touch in Software Development

7/15/2024
Have you ever thought about how studying philosophy could make you a better coder? Goldman Sachs' CIO Marco Argenti recently suggested that AI engineers dive into philosophy alongside their technical studies to enhance the quality of their code. While this idea may seem unconventional, it underscores a vital truth in the age of AI: soft skills and a human touch are just as essential as technical expertise. In this episode of Tech Talks Daily, I'm joined by Rob Whiteley, CEO of Coder, to discuss what qualities organizations should seek in a coder beyond deep technical knowledge. We'll explore the importance of critical thinking, creativity, and human understanding, and delve into what coders should be studying to become well-rounded and successful. As AI increasingly becomes a go-to tool for faster coding, how can we ensure it doesn’t compromise quality and effectiveness? Rob will share insights on the value of a broad liberal arts education, the need for continuous learning, and the crucial role of soft skills in the coding profession. We'll also tackle the ethical and intellectual property concerns surrounding AI-assisted coding, and why the human element remains indispensable for innovation and quality assurance. Join us for a thought-provoking conversation that challenges conventional wisdom and highlights the multifaceted nature of coding in today's AI-driven world. What are your thoughts on the balance between technical skills and soft skills in coding? How do you see the role of AI shaping the future of software development? I'd love to hear your insights.

Duration:00:26:21

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2963: How is AI Transforming Retail and Loyalty Programs?

7/14/2024
Are you curious about how artificial intelligence is reshaping the retail industry and revolutionizing loyalty programs? Join us in this engaging episode of the Tech Talks Daily Podcast as we sit down with Len Covello, CTO and co-founder of Engage People Inc. Len brings his expertise to the forefront, sharing insights on how AI is enhancing the retail landscape and the innovative ways Engage People is driving loyalty through their unique technology. In our conversation, Len explains how Engage People has built a robust network allowing loyalty program members to pay with points directly at checkout. This novel approach not only provides an additional currency option but also significantly increases average basket sizes and drives more transactions. We'll delve into how this technology works across various industries, adding value for consumers and building trust in loyalty programs. We'll also explore the broader impact of AI in retail. Len emphasizes that while AI isn't revolutionizing retail, it serves as a powerful tool for making more accurate decisions based on data analysis. From personalizing offers to optimizing inventory and pricing strategies, AI enables retailers to leverage data more intelligently, effectively "punching above their weight." Further, Len will discuss current trends aimed at enhancing customer experiences, such as the integration of payment with points, the advent of one-time payment tokens, and the increasing importance of providing a seamless omnichannel experience. We'll also touch on the challenges retailers face, like inflation and competition in the loyalty card space, and how innovative solutions can help overcome these hurdles. Looking ahead, we'll consider the future of loyalty programs. Len envisions a world where inter-brand partnerships provide a unified customer experience and AI drives hyper-personalized offerings. The ultimate goal? A "nirvana" customer journey that seamlessly integrates financial and retail partners. Tune in to discover how Engage People is at the forefront of this exciting evolution in retail and loyalty, and how AI is poised to create more efficient, personalized, and engaging shopping experiences. Share your thoughts with us after the episode – how do you see AI transforming your shopping habits?

Duration:00:22:31

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2962: Insights from "MBA Disrupted": Navigating the New Age of Entrepreneurship

7/13/2024
What does it take to thrive in today's competitive and ever-evolving entrepreneurial landscape? In this episode, I'm joined by Mario Peshev, CEO of DevriX and author of the new book "MBA Disrupted." Mario will share practical insights from his extensive experience as an entrepreneur and the framework he has developed for digital entrepreneurship success. From navigating economic downturns to leveraging AI tools for business efficiency, Mario's advice is not just theoretical, but actionable for aspiring and seasoned entrepreneurs alike. We'll begin by exploring the current landscape of entrepreneurship. Mario will discuss the increased opportunities and heightened competition in the market, emphasizing the importance of perseverance, hard work, and adopting a CEO mindset. He'll also highlight why second-time entrepreneurs often see more success and the critical role of thorough research and preparation in avoiding failure. As we delve into the economic factors affecting businesses in 2024, Mario will provide a realistic view of entrepreneurs' challenges, such as stricter funding environments, longer sales cycles, and cost-cutting measures. He'll offer strategies to adjust expectations and capitalize on hiring opportunities arising from industry layoffs. Mario will stress the importance of understanding economic cycles, a key factor in successful business adaptation. We'll then focus on how businesses can make the most of events like Prime Day and the upcoming holiday shopping season. Mario will explain why, despite the significant revenue generated, these events may have a small impact on some business models, especially in the B2B and B2C sectors.

Duration:00:33:16

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2961: How AI Proves Humans Used Fire 800,000 Years Ago

7/12/2024
Today, I'm delving into this fascinating intersection of archaeology and artificial intelligence with Dr. Filipe Natalio and Dr. Ido Azuri. Their groundbreaking research has utilized AI and spectroscopy to detect traces of ancient fire use in archaeological contexts, pushing the boundaries of what we know about early human innovation. One of the highlights will be their findings at Qesem Cave, where evidence of fire use around 1 million years ago challenges previous assumptions about human ancestors and their technological capabilities. We’ll discuss how their interdisciplinary team dynamics contributed to their success, including memorable moments that shaped their research journey. We'll also examine the broader implications of their discoveries for understanding early human innovation and adaptation. Their use of AI to uncover patterns in large archaeological datasets offers new insights into ancient human behaviors and technological evolution. Additionally, we’ll explore the future potential of AI in archaeology, considering other ancient technologies and behaviors that could benefit from this innovative approach. Our conversation will touch on the skepticism they initially faced from archaeologists and the surprising discoveries that validated their methods. Ensuring the reliability and accuracy of AI-driven results in such a complex and data-sensitive field will also be a key topic. As we wrap up, Dr. Natalio and Dr. Azuri will share their excitement about future projects at the intersection of AI and archaeology, offering a glimpse into the next frontier of uncovering our ancient past. Dr. Filipe Natalio and Dr. Ido Azuri's work at Qesem Cave not only challenges our assumptions about early human fire use but also highlights the transformative potential of interdisciplinary collaboration. What other mysteries of our ancient past might be unlocked with these cutting-edge techniques? We'd love to hear your thoughts on the future of archaeology and AI. Join the conversation and share your insights.

Duration:00:50:47

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2960: Navigating AI Ethics, Tech M&A and Innovation With Deloitte

7/11/2024
How can businesses adopt AI responsibly while maintaining ethical standards and transparency? Join us in this episode of the Tech Talks Daily Podcast I welcome Deborah Golden, a distinguished leader from Deloitte, who brings a wealth of knowledge and experience in navigating the complexities of today's tech landscape. In our conversation with Deborah, we delve into the ethical considerations of AI adoption, exploring how companies can ensure transparency in their AI operations and invest in workforce training to stay ahead. Deborah shares her insights on the rapidly evolving tech M&A landscape, predicting increased activity as businesses strive to accelerate their digital transformation and expand their technological capabilities over the next three quarters of 2024. We'll also address the pressing issue of cybersecurity, discussing the most significant threats facing businesses today and how they can enhance their defense mechanisms. Deborah’s expertise sheds light on the innovative strategies companies can adopt to protect themselves against cyberattacks. Looking ahead, we explore the future of tech innovation and how these advancements could reshape industry standards and consumer expectations in the coming years. Deborah’s dynamic approach to leadership and her ability to blend technological mastery with diverse industry acumen provide a unique perspective on engineering solutions that redefine the marketplace. Blending technological mastery with a diverse industry background, Deborah navigates today's challenges by engineering solutions that redefine tomorrow’s marketplace. She transforms vision into tangible outcomes, uncovering novel pathways to innovation and turning potential into impactful progress. Deborah's approach boldly explores the unconventional, leading with insight and provocation. Her dynamic track record illustrates that innovation transcends technological advancement, reshaping what’s attainable through the power of personal experience and the courage to think—and act—differently. Amid the rapid evolution of AI and other groundbreaking technologies, Deborah’s leadership sets new benchmarks for the future, inspiring change that impacts industries and communities alike.

Duration:00:30:58

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2959: PwC Explores the Future of AI and Customer-Centric Marketing

7/10/2024
How can organizations strike the right balance between personalization and privacy in their customer-centric strategies? In this episode of the Tech Talks Daily Podcast, I sit down with Brad Herndon from PwC to delve into this complex issue. Brad, with his extensive experience in AI and transformation practices, provides a deeper understanding of the critical role data quality and integration play in effective AI and analytics. During our conversation, Brad highlights the importance of ensuring data quality and consistency across various customer touchpoints—a longstanding challenge for many organizations. He discusses how integrating disparate data sources is not only difficult but crucial for gaining a comprehensive understanding of customer behavior. Solutions like customer data platforms (CDPs) are pivotal in unifying customer data, providing a clearer context for customer interactions. We also explore the delicate balance between personalization and privacy. Brad explains that while customers desire relevant experiences, they also value their privacy and trust. This has led to a shift from individualized personalization towards audience-based strategies, which mitigate the risk of crossing privacy boundaries. By leveraging consented data and focusing on audience segments, organizations can tailor their marketing efforts without feeling intrusive. Brad sheds light on the practical adoption of AI, emphasizing that while AI has the potential to automate tasks and improve efficiency, its implementation will be gradual. He advises starting with small, manageable AI projects to enhance operations before expecting a widespread transformation. In our discussion, Brad elaborates on the transition from people-based to audience-based marketing strategies. He notes that most organizations are closer to adopting audience-based personalization and that automating dynamic audience segmentation based on changing behaviors is key. Privacy-enhancing technologies like data clean rooms also play a vital role in this transition. We wrap up by discussing the future of AI in marketing and operations, with Brad sharing his thoughts on how AI will progressively transform business practices. He also addresses common myths and highlights exciting developments in the field. Join us in this episode as we navigate the intricacies of data management, personalization, and AI with insights from Brad Herndon of PwC. How do you see your organization balancing personalization with privacy? Share your thoughts and let’s continue the conversation.

Duration:00:26:51

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2958: Inside Asana: The Role of AI in Modern Work Management

7/9/2024
Are IT leaders prepared to harness the full potential of AI in today’s fast-paced business environment? In this episode of the Tech Talks Daily Podcast, I sit down with Paige Costello from Asana to explore this intriguing question. Paige, who leads AI strategy at Asana, shares her insights on the evolving role of IT leaders and how Asana's new AI-powered product features are shaping the future of work. As the enterprise work management platform of choice for many Fortune 100 companies, Asana is at the forefront of connecting strategy to execution for cross-functional team collaboration. Paige discusses the significant responsibilities IT leaders now bear, with 77% feeling personally accountable for driving IT transformation and 90% believing AI is crucial for overcoming future business challenges. Yet, a surprising 31% of executives and employees report a lack of a strategic plan for deploying AI within their organizations. We delve into Asana’s innovative approach to AI with the introduction of "AI Teammates," a feature designed to seamlessly integrate AI into workflows. This development leverages Asana’s unique data model, providing contextual accuracy that enhances productivity and decision-making. Paige also shares the future roadmap for Asana, which includes AI-powered reporting, visibility, and goal tracking. Our conversation also highlights the changing dynamics within IT leadership. As AI becomes more integral, IT leaders find themselves increasingly consulted on AI strategy, a shift that brings both opportunities and challenges, such as the need for careful budgeting and managing the pace of AI adoption. Despite the enthusiasm among employees for AI, there remains a disconnect with cautious executives, often due to low AI literacy and a lack of strategic vision. Throughout the discussion, Paige emphasizes the concept of collective intelligence—blending human and AI expertise to achieve superior outcomes. She notes that individuals can be up to 33% more productive when collaborating with AI as a teammate, enabling teams to tackle more complex tasks effectively. Join me in this insightful episode as we unpack the transformative power of AI in IT leadership and explore how tools like Asana are paving the way for smarter, more efficient workflows. How do you see AI reshaping the role of IT leaders in your organization? Share your thoughts and let's continue the conversation.

Duration:00:28:00

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2957: Creatio’s Rise to Unicorn: Transforming No-Code Development

7/8/2024
Can we harness the power of Gen AI and no-code technologies without losing control? This is the pressing question we address in today’s episode of the Tech Talks Daily Podcast. I sit down with Andie Dovgan, the Chief Growth Officer at Creatio, a company that has recently achieved 'unicorn' status with a valuation of $1.2 billion. Creatio, a global leader in no-code platforms for automating workflows and customer relationship management (CRM), emphasizes the importance of embedding governance and control in the development of no-code and AI applications. As we explore these technologies' potential to democratize digital transformation, Andie sheds light on how Creatio ensures security, compliance, and risk management while enabling rapid, scalable enterprise application development. We delve into how no-code and AI reduce barriers for non-technical individuals, allowing a larger pool of knowledge workers to contribute to automation and digital transformation. This approach significantly accelerates the time-to-market for digital initiatives compared to traditional development methods. However, with this speed and accessibility comes the challenge of maintaining robust governance frameworks to mitigate risks. Creatio’s composable architecture and methodology provide a balanced approach, combining flexibility with security and compliance. Andie shares compelling success stories, including how a $3 billion company deployed a 7,000-user CRM app in just three months—an endeavor that would traditionally take over a year. This episode also highlights Creatio's recent $200 million funding round, which will fuel further research and development into AI and no-code innovation, as well as global expansion. As we navigate the complexities of these transformative technologies, the conversation underscores the critical need for governance applications and frameworks to enforce necessary controls. As we wrap up, we reflect on the future of Gen AI and no-code technologies. Can these innovations truly be managed and regulated effectively? How can companies like Creatio continue to lead the charge in this space while ensuring security and compliance? Tune in to this thought-provoking episode and share your thoughts on the future of no-code and Gen AI. How do you see these technologies evolving, and what measures do you believe are essential to keep them in check? Let's continue the conversation.

Duration:00:28:22

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2956: Lloyd's Lab Accelerator and Firebreak Risk: A New Era in InsurTech

7/7/2024
In this episode of Tech Talks Daily, we dive into the world of insurance innovation with two visionary leaders: Rosie Denee, Head of Lloyd's Lab Accelerator, and Kate Stillwell, Co-Founder of Firebreak Risk. What role can groundbreaking technology play in tackling one of the most devastating natural disasters of our time? Join us as we explore how Firebreak Risk and Lloyd's Lab are revolutionizing the insurance industry. Firebreak Risk stands at the forefront of using AI to transform the way we assess and manage wildfire risk. Their technology allows homeowners to document their property conditions through an app, converting photos and videos into critical data for underwriting. This innovative approach not only provides mitigation advice but also connects these actions to insurance eligibility and pricing, making homes 40% more likely to survive wildfires. Lloyd's Lab Accelerator, part of Lloyd's, plays a pivotal role in fostering such groundbreaking innovations. By connecting startups with insurance expertise, Lloyd's Lab creates a dynamic environment where new ideas can flourish. An impressive 85% of participating startups establish commercial relationships with Lloyd's market, underscoring the accelerator's success in driving industry transformation. In our conversation, Rosie Denee and Kate Stillwell shed light on how Lloyd's Lab supports startups like Firebreak Risk, enabling them to address increasing climate risks with agility and expertise. We delve into the broader implications of these innovations, not just for wildfires but for other climate-related risks as well. How do startups bring fresh perspectives and leverage new technologies to help insurers adapt to a rapidly changing world? Tune in to hear Rosie and Kate discuss the significant impact of their work, the challenges they face, and the opportunities that lie ahead. How can we better mitigate wildfire risk and support the insurance industry's agility in responding to such events? Share your thoughts and join the conversation on this crucial topic.

Duration:00:33:09

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2955: Mendix and the Future of Low-Code Development

7/6/2024
How can enterprises effectively manage the rapid growth of low-code platforms while balancing innovation and governance? In this episode, we sit down with Nick Ford, Chief Growth Officer at Mendix, to delve into the transformative potential and challenges of low-code development in modern enterprises. As the global low-code platform market is projected to grow significantly, with developers outside formal IT departments becoming the majority, the conversation couldn't be more timely. Nick shares his insights on how enterprises can leverage low-code platforms to accelerate digital transformation while maintaining the necessary oversight to prevent the pitfalls of unchecked development. With bottom-up development presenting risks like duplicated functions and inconsistent workflows, it's crucial to establish strong governance and policy alignment to ensure security and compliance. Key discussion points include the four essential elements for a successful multi-platform strategy: oversight, curation, governance, and policy management. Nick emphasizes the importance of understanding the software's value to the business and its potential for reuse across departments. By investing in long-term governance and establishing robust workflows, enterprises can achieve a faster, more sustainable low-code adoption. We also explore the role of fusion teams in the low-code ecosystem, combining the expertise of citizen developers, business technologists, and professional developers to create a collaborative environment that addresses specific needs while ensuring reusability and best practices.

Duration:00:27:22