No Vacancy Live!

Ian McClure CEO, Gulf Development in Dallas, Texas oversees and directs a group of affiliated real estate development and management companies with assets in fourteen states employing approximately 450 associates. He’s now betting big on extended stay, sharing his journey from retail and multifamily development into hospitality. He shares the story of developing a 30-property portfolio with Wyndham's new Echo Suites brand. In fact, he recently opened the first one! Get an inside look into why Ian believes extended stay hotels are the future of hospitality, his strategic partnership with Wyndham, and how the operating model is transforming the industry. Key Takeaways: Plus · Location strategy · Site selection criteria: · interest rates and how that effects long-term confidence · and Advice for investors This episode is brought to you by EchoSuites from Wyndham. Learn more about Wyndham Echo Suites here: https://development.wyndhamhotels.com/brand/echo-suites-extended-stay-by-wyndham/ Also, thanks to our sponsor sponsored by Dellisart Hospitality (www.dellisart.com), the leader in the third-party management of Extended Stay hotels. #HospitalityIndustry #ExtendedStayHotels #WyndhamEchoSuites #HotelDevelopment #RealEstateInvesting #HotelOperations #FutureOfHospitality #PodcastInterview

David Millili seemingly does it all as CEO of LodgIQ, GAIN Chairman of the Board and Host of the Modern Hotelier Podcast. Sadly, it all comes to end tonight as he stoops to the lowest level possible by joining Glenn, Craig and Dave for some cocktails and laughs on Friday Night Audit.

How are client experiences curated across different industries? How can the brand experience and market positioning be effectively reflected? What are the key ingredients for a successful client experience? Jochen De Peuter, from EHL Advisory services, is here to answer these questions and more for a jam packed show.

Last week at The Lodging Conference, Kevin F. Dailey, COO of LivAway Suites, and I discussed the rapid growth of this new extended stay brand 🏨 aginst the context of LivAway Suites, developed by West77 Partners. They're planning nationwide expansion. Plus, the sold-out success of their first hotel in Salt Lake City to the strategic expansion across the U.S., this conversation offers invaluable insights for investors, developers, and hospitality pros alike! Key discussion points: The incredible growth of Live Away Suites with 12 hotels open or under construction 🏗️ The success of their first hotel in West Jordan, Salt Lake City 🏙️ What makes LivAway Suites different from traditional corporate hotels 🏢 Expansion plans: From Salt Lake City to Richland, Washington, Smyrna, Georgia, and beyond 🌍 The strategic focus on extended stay properties with fast stabilization ⚡ Franchising plans and how West 77 is behind building a national brand 🏆 Key demand drivers: military bases, hospitals, infrastructure projects, and more 🏥 How LivAway Suites is leveraging demand from infrastructure projects like the Chips Act 🛠️

Lisa Lombardo, MPA is President at ARK, where she’s passionate about creating a thriving, people-first culture in hospitality. Lisa shares how focusing on team happiness and growth not only improves relationships but also enhances business performance. 💡 People-First Leadership: How ARK focuses on people for better relationships, reputation, and returns 🔥 Culture in Practice: Why it’s important to define, program, and measure company culture 📊 Growth in 2024: Expanding the team, portfolio, and leadership at ARK Hospitality 🏨 Career Development: Exposing employees to new roles and career paths within the industry 🌟 Success Stories: From property-level roles to C-suite positions – the amazing career trajectories in hospitality 🚀 ARK Hospitality Academy: A unique program that trains employees in leadership and operations Discover how to build a positive workplace culture and unlock growth in the hospitality industry. Thank you to our sponsor, Unifocus – streamline your hotel operations and empower your team at unifocus.com.

At The Lodging Conference, Ryan Bosch of Arriba Capital and I discussed the latest trends in hotel development and how it’s affected by interest rates, market shifts, and hospitality industry development strategies. Whether you're a seasoned investor or just curious about the future of hotel construction, this conversation offers key insights on what’s coming next. Key discussion points: Current interest rates 📊 and their effect on hotel development 🏗️ Why 50 basis points isn’t enough for a market shift ⚖️ but why there’s hope on the horizon 🌅 What Lodging Econometrics' data says about new hotel construction in 2024 and beyond 📅 Market predictions: Which cities are primed for outsized RevPAR growth? 🌆 How luxury and upscale segments ✨ are faring against economy properties 💲 The challenges and opportunities in hotel development financing 💰 What to expect if many developers begin building simultaneously 🛠️ The key to getting your hotel project financed in a competitive market 🔑 Don’t miss this in-depth conversation packed with actionable insights for developers, investors, and hospitality professionals! Thanks to Unifocus for supporting this video.

One thing every hotel wants to do is create a positive, memorable experience for their guests. Every hotel has its unique challenges to accomplish this goal. Ashley Ewing Parrott, Principal at AEP Hospitality Consulting & The Saturday Crowd, has helped hotels accomplish just that and she is here to share some of her tips.

During The Lodging Conference, I finally spoke with legendary hotelier Bakulesh "BUGGSI" Patel to discuss how shifting markets are creating new hospitality industry opportunities. Buggsi shares his investment strategies and offers advice on finding under-the-radar hotel deals that can generate significant returns. 🔥 Buggsi Patel’s investment strategy: How he's capitalizing on institutional assets and market shifts 💡 CapEx insights: Why some hotels are primed for renovation and profit 📈 8-9 cap returns: The financial sweet spot for maximizing profitability 🌍 Targeting the right markets: Buggsi reveals his focus on under-the-radar deals 🏨 Legacy brands resurgence: How neglected hotels can stage a comeback with the right investment 💼 Building relationships: The role of trust in securing high-value deals 🚀 Bright future for hospitality: What Buggsi sees as the biggest opportunities in the industry today Learn more about Buggsi’s strategy and get expert tips on staying ahead in today’s hospitality landscape. Thank you to our sponsor, Unifocus . Streamline your hotel operations and enhance your profitability at unifocus.com. #HospitalityInvesting #HotelierInsights #CapExStrategy #LegacyBrands #LodgingConference #HotelProfitability #HospitalityIndustry #RealEstateInvesting #Unifocus #GlennHaussman #BuggsPatel #lodgingconference

Continued coverage from The Lodging Conference 2024 where I chatted Joseph Bojanowski, President of PM Hotel Group. We discuss key strategies hoteliers are usong to combat rising costs and labor shortages by leveraging technology to enhance guest experiences and improve the bottom line. Learn how the PM team are navigating industry challenges with innovative approaches to drive profitability. *Hotel margins are under pressure due to rising labor costs and declining RevPAR. *Strategies to enhance profitability through guest experience and technology. *How PM Hotel Group is using automation and robotics to free up staff for guest interactions. *Innovative learning platforms, including TikTok-style training for younger employees. *Preparing for the future of hospitality amidst labor shortages and economic uncertainty. #LodgingConference2024 #HospitalityTech #HotelManagement #GuestExperience #HotelIndustry #HospitalityInnovation #HotelProfitability #PMHotelGroup #GlennHaussman

More from The Lodging Conference 2024. Rob Smith, the newly appointed CEO of Stonebridge Companies, shares his thoughts on state of the hotel business, his vision for Stonebridge, how he plans to lead the company, and the challenges and opportunities facing the hospitality industry today. Key Points: • Rob Smith discusses his first 90 days as CEO of Stonebridge Companies. • Insights on focusing on the people, process, and ownership expectations. • Key strategies for improving top-line performance and managing rising expenses. • The impact of mergers on expanding geographic reach and gaining new talent. • How the hospitality business model has evolved post-COVID. • Rob's thoughts on the industry sentiment from the Lodging Conference 2024. #HospitalityLeadership #StonebridgeCEO #LodgingConference #HotelIndustryInsights #HospitalityGrowth #HotelManagement #MergersAndAcquisitions #TopLinePerformance #GlennHaussman #RobSmith #NoVacancy Thansk to Unifocus for supporting this video.

At The Lodging Conference I spoke with Sloan Dean, CEO of Remington Hospitality to discuss key hospitality trends. We talk labor costs, AI’s impact on the workforce, and the future of foreign travel in the US. Key Takeaways: 2024 Outlook: Interest rates are falling, and wage inflation is cooling, providing relief for hotel operations. Labor Costs: Wage growth is slowing, which is crucial since labor is the biggest expense in hospitality. AI & Productivity: AI is not yet job-eliminating in hospitality but is improving productivity, allowing hotels to operate with fewer staff. Foreign Travel Recovery: Foreign inbound travel, particularly from Europe and Asia, is rebounding, offering exciting growth opportunities for 2025. US Travel Trends: While domestic leisure travel has stabilized, outbound US travelers are spending more than ever in foreign markets. What’s Next: Sloan Dean is optimistic about business transient and foreign travel recovering fully by 2025. Sponsored by Unifocus: Streamline your hotel operations and elevate guest satisfaction with innovative technology solutions. Learn more at Unifocus.com.

During The Lodging Conference, Glenn Haussman speaks with Rob Leven, Chief Investment Officer and Principal at TPG Hotels, to discuss the evolving hotel economy post-COVID and where real opportunity is uncovered. From shifting travel trends to capital investment strategies, Rob shares expert insights on how TPG Hotels & Resorts is navigating the new normal. Key Highlights: • Post-COVID hotel economy recovery: What’s next for the industry? • How interest rates and market conditions are driving new opportunities. • The “new normal” in travel: How consumer behavior has shifted. • Capital investments and the role of leisure-focused properties. • TPG Hotels’ strategy for growth in independent New England hotels. • Insight into management opportunities and leadership development at TPG. Don’t forget to subscribe for more in-depth conversations from the hotel industry! Sponsored by Unifocus: Streamline your hotel operations and elevate guest satisfaction with innovative technology solutions. Learn more at Unifocus.com.

We’re diving deep into extended stay hotel profitability with International Hospitality Technology Hall of Famer Cindy Estis Green, the Co-founder and CEO of Kalibri Labs. We’re joined by cohost Doug Artusio, Founder of the Extended Stay Lodging Association, to explore how data-driven insights are reshaping the extended stay market. In this episode, we cover: Gain actionable tips on using data to make smarter, more profitable decisions in the evolving hotel landscape. Thanks to Dellisart Hospitality for sponsoring this episode.

The President of Staypineapple Hotels Dina Belon, and Pineapple loving Dr. Producer Suzanne join Glenn and Craig for pineapple inspired cocktails and bad jokes that cut to the core. See, like that one.

Join Glenn as he visits the legendary Mohegan Sun, a property he's been visiting since it opened in 1996. Jesse Sturges, Director of Strategic Marketing at Mohegan Sun shares evolving marketing and operations strategies at one of the most iconic casino resorts in the country. Main Takeaways: • The evolution of Mohegan Sun since 1996 and how it continues to adapt. • How Mohegan Sun leverages its unique attributes, from the Connecticut Sun WNBA team to live events and expos. Yes, I saw Phish there twice this past summer. • Strategies for connecting with customers through loyalty programs and AI. • The role of AI in personalizing guest experiences. • Creating unique guest experiences through outdoor spaces like the Sun Patio and Game On, Comix and more. • How Mohegan Sun uses smart tools to free up staff, allowing for better customer interactions. Tune in for an inside look at the innovative strategies driving success at Mohegan Sun and beyond!

In the latest Hotel Business Hot Topics session, “Smart Technology: Solutions for Higher Profitability and GS Scores,” in partnership with Procell InSite, Glenn Haussman, founder/host, No Vacancy Live podcast, joins a panel of industry leaders to discuss how the right technology can improve hospitality operations, help the bottom line and improve guest satisfaction scores. Watch the video here: https://hotelbusiness.com/smart-technology-solutions-for-higher-profitability-and-gs-scores/

Tom Groebe is a hotelier, content creator and rising superstar. Glenn and Craig ask why he would come on Friday Night Audit. Grab a drink and join us for some happy hour laughsto kick off the weekend.

Are interest rate cuts about to shake up the hotel industry? Our latest podcast dives deep into this hot topic with Anthony and Glenn! 📉 Here’s a taste of what we discussed: 💡 Plus, we share thoughts on the future of flexible working models in hotels and how smart hoteliers are keeping talent by offering work-life balance. 🌍💼 Tune in to hear: 📅 Watch now on YouTube & LinkedIn! Don't miss out on valuable strategies and the latest industry forecasts. #HotelIndustry #InterestRates #HotelDeals #HospitalityBusiness #LodgingConference #Flexibility #HotelLeadership #PodcastPromo #YouTubeLive #LinkedInLive #NoVacancy

In this episode of No Vacancy Live, Glenn has a phenomenal guest— Monika Nessbach - NCIDQ, RID, MBA, IIDA from DESIGNBAR. Together, they discuss the evolving world of hotel design, including experiential spaces, biophilia, and how social media is reshaping how guests interact with hospitality environments. Tune in as Monika shares her insights on: The importance of Instagrammable moments and how they create free marketing for hotels. Shifting from static design to dynamic, film-like spaces that align with social media trends. The role of biophilic design in improving guest experiences and well-being. The integration of circadian lighting and how it enhances restaurant and hotel environments. Creating memorable guest experiences through thoughtful design that combines aesthetics, functionality, and social media appeal. Monika’s experience designing unique spaces like restaurants and how design storytelling elevates the overall guest experience. Plus, don’t miss how her design philosophy continues to push boundaries in hospitality. Main Points: *Instagrammable moments and dynamic design in hospitality. *The role of biophilia and circadian lighting in enhancing guest experience. *Experiential design: blending aesthetics and function. *Social media’s impact on hotel marketing and guest interactions. *The importance of storytelling through design in hospitality. See slideshow here: https://www.dropbox.com/scl/fi/wbtx6hmo5epv5yj3gn27s/designbar.pdf?rlkey=lrxtke2rnsvj43dljvel19hxj&dl=0

Interim CEO of the American Hotel and Lodging Association (AHLA), Kevin Carey shares the latest legislative updates impacting the hospitality industry, including upcoming per diem rate increases and some insane and controversial potential legislation in New York City. Key discussion points include: Per Diem Rate IncreasesGovernment Business OpportunitiesNew York City LegislationSafety & Human Trafficking InitiativesBoston's Regulation ChallengesAHLA's RoleThe Hospitality Show Don't miss this insightful conversation that every hotelier should hear! #HospitalityIndustry #AHLA #HotelLegislation #PerDiemRates #HotelBusiness #NYCLegislation #HotelOwners #HospitalityShow #HumanTraffickingAwareness #GovernmentBusiness #HotelOperations #TravelUpdates