The Bob Pritchard Radio Show
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The Bob Pritchard Radio Show
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How To Use Social Media For Customer Service
In this weeks show we discuss how to use social media to improve your customer service, we have Bob's Thought Of The Day segment, we discuss Facebook's announcements during the week, and the American advertising Federation college competition. We also discuss how to build a strong added value policy for your business, the elements you need in a successful print ad and how to conduct research in small business without spending a lot of money. Of course, we also have our e-mail segment. Our...
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The Bob Pritchard Radio Show
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The Bob Pritchard Radio Show
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Banks are dinosaurs… But amazingly, tens of millions of...
In today's program we discuss online banking, particularly mobile banking, as well as discussing a dozen ways you can provide unique benefits and perks to motivate employees and increase productivity. We also discuss the benefits of cause marketing as well as building both your own personal brand as well as your business brand. In addition, we have our usual email segment as well as two fabulous interviews. Professor John Adair who is the Chair of the United Nations Strategic Leadership and...
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The Bob Pritchard Radio Show
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The Bob Pritchard Radio Show
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The Bob Pritchard Radio Show
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The Bob Pritchard Radio Show
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How major corporations unintentionally crush innovation
Major companies require innovation to continue to develop, but they unintentionally kill them off. Almost all of the disruptive innovation comes from a newcomer, not from the traditional market leaders. We discuss why that is. We also have three more “Bob's thought for the day”, a terrific customer service example and the effect showrooming is having on retail. In our e-mail segment. We discussed how small retailers can really compete with the big malls and how to reach your multicultural...
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To successfully market your business, you must be...
Today we discussed the need for off-line promotion, no matter how proficient you are online. We also discuss more great customer service disasters, the alternative names that were considered for the iPhone, the soon to be announced Google Shopping Express Service and how to be considered an expert in your particular field. In our e-mail segment we discussed the importance of having a great salesperson, how to do a SWOT analysis and how a local retail store can beat the malls and big box...
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What Are The Seven Critical Characteristics Of A...
While there are a number of contributing factors, the reality is that 97.4% of all businesses fail because they don't earn enough revenue to meet their costs and make a profit substantial enough to sustain and grow the company. Therefore, your sales people need to be exceptional, because to a large degree your future depends on it. We discuss the characteristics that make a salesperson great. We also discuss some examples of atrocious customer service, how to do a SWOT analysis of your...
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- Tempe, AZ
- English
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95 percent of all businesses fail within 10 years. Most small to medium businesses struggle to make wages. Bob Pritchard is a highly regarded expert with a track record of identifying the issues facing businesses and determining simple solutions to make them highly profitable.Despite the glitz and glamor, Entertainment operates in the same way as any other business and as we live in a Celebrity obsessed society, people will enjoy this segment. Some of the best Business and marketing screw ups illustrate in a funny and impactful way some of the pitfalls that can be encountered in business, what went wrong and why.