Content Operations

Every time someone views your product content, it’s a purposeful engagement with direct business value. Are you making the most of that interaction? In this episode of the Content Operations... Read more » The post Every click counts: Uncovering the business value of your product content appeared first on Scriptorium.

In this episode of the Content Operations podcast, Sarah O’Keefe and Bill Swallow unpack the promise, pitfalls, and disruptive impact of AI on multilingual content. From pivot languages to content... Read more » The post AI in localization: What could possibly go wrong? (podcast) appeared first on Scriptorium.

Is AI really ready to generate your training materials? In this episode, Sarah O’Keefe and Alan Pringle tackle the trends around AI in learning content. They explore where generative AI... Read more » The post Help or hype? AI in learning content appeared first on Scriptorium.

Tempted to jump straight to a new tool to solve your content problems? In this episode, Alan Pringle and Bill Swallow share real-world stories that show how premature solutioning without... Read more » The post Tool or trap? Find the problem, then the platform appeared first on Scriptorium.

Struggling to get the right content to the right people, exactly when and where they need it? In this podcast, Scriptorium CEO Sarah O’Keefe and Fluid Topics CEO Fabrice Lacroix... Read more » The post Deliver content dynamically with a content delivery platform appeared first on Scriptorium.

Are you considering a structured approach to authoring and distributing your learning content? We built LearningDITA.com as an example of what DITA and structured learning content can do! In this... Read more » The post LearningDITA: DITA-based structured learning content in action appeared first on Scriptorium.

In this episode, Alan Pringle, Bill Swallow, and Christine Cuellar explore how structured learning content supports the learning experience. They also discuss the similarities and differences between structured content for... Read more » The post The benefits of structured content for learning & development content appeared first on Scriptorium.

In this episode, Alan Pringle, Gretyl Kinsey, and Allison Beatty discuss LearningDITA, a hub for training on the Darwin Information Typing Architecture (DITA). They dive into the story behind LearningDITA,... Read more » The post LearningDITA: What’s new and how it enhances your learning experience appeared first on Scriptorium.

In our last episode, you learned how a taxonomy helps you simplify search, create consistency, and deliver personalized learning experiences at scale. In part two of this two-part series, Gretyl... Read more » The post Building your futureproof taxonomy for learning content (podcast, part 2) appeared first on Scriptorium.

Can your learners find critical content when they need it? How do you deliver personalized learning experiences at scale? A learning content taxonomy might be your solution! In part one... Read more » The post Taxonomy: Simplify search, create consistency, and more (podcast, part 1) appeared first on Scriptorium.

Ready to deliver consistent and personalized learning content at scale for your learners? In this episode of the Content Operations podcast, Alan Pringle and Bill Swallow share how structured content... Read more » The post Transform L&D experiences at scale with structured learning content appeared first on Scriptorium.

In episode 179 of the Content Strategy Experts podcast, Sarah O’Keefe and Alan Pringle share the inside scoop on how to write an effective request for a proposal (RFP) for... Read more » The post Creating content ops RFPs: Strategies for success appeared first on Scriptorium.

In episode 178 of the Content Strategy Experts podcast, Sarah O’Keefe and Christine Cuellar perform a pulse check on the state of AI as of December 2024. They discuss unresolved... Read more » The post Pulse check on AI: December, 2024 (podcast) appeared first on Scriptorium.

Is it really possible to configure enterprise content—technical, support, learning & training, marketing, and more—to create a seamless experience for your end users? In episode 177 of the Content Strategy... Read more » The post Do enterprise content operations exist? appeared first on Scriptorium.

Whether you’re surviving a content operations project or a journey through treacherous caverns, it’s crucial to plan your way out before you begin. In episode 176 of the Content Strategy... Read more » The post Survive the descent: planning your content ops exit strategy appeared first on Scriptorium.

Are you looking for real-world examples of enterprise content operations in action? Join Sarah O’Keefe and special guest Adam Newton, Senior Director of Globalization, Product Documentation, & Business Process Automation... Read more » The post Enterprise content operations in action at NetApp (podcast) appeared first on Scriptorium.

In episode 174 of The Content Strategy Experts podcast, Sarah O’Keefe and Alan Pringle explore the mindset shifts that are needed to elevate your organization’s content operations to the enterprise... Read more » The post Position enterprise content operations for success (podcast) appeared first on Scriptorium.

Translation troubles? This podcast is for you! In episode 173 of The Content Strategy Experts podcast, Bill Swallow and special guest Mike McDermott, Director of Language Services at MadTranslations, share... Read more » The post Conquering content localization: strategies for success (podcast) appeared first on Scriptorium.

When organizations replatform from one content management system to another, unchecked technical debt can weigh down the new system. In contrast, strategic replatforming can be a tool for reducing technical... Read more » The post Cutting technical debt with replatforming (podcast) appeared first on Scriptorium.

Just like discovering faulty wiring during a home renovation, technical debt in content operations leads to unexpected complications and costs. In episode 171 of The Content Strategy Experts podcast, Sarah... Read more » The post Renovation revelations: Managing technical debt (podcast) appeared first on Scriptorium.