Step Up and Play Big

Once again – and for the very last time - Chris Ruisi will fly “solo” answering any and all questions. The topics that can be addressed will include creating a vision for you and your business; leadership; making tough decisions; problem solving; handling the tough stuff; building a high performing team; employee engagement; dealing with a “problem” team member; skills for success; personal excellence; marketing & business development; “you” (not time) management and anything else that might be on your mind. Listeners can either call in or e-mail their questions into Chris. Everyone who either calls in or e-mails Chris a question will get a free copy of his book – “Step Up & Play Big – How to Be Exceptional in 8 Simple Steps”. Be sure to listen in to what will be a “fire hose” of learning and Chris’s last show!

Join Chris and his good friend and guest Jim Serger as they discuss Jim's life experiences as captured in his two books -Go the Distance (2011) - his love of baseball and how that helped him deal with a family crisis and 2000 Miles on Wisdom (2015) about his charity journey on a bicycle to help a friend. Jim will also share his passionate belief in the importance of customer service in today's world. They will also discuss Jim's views on - Putting people first; Stepping out of your comfort zone; Overcoming fear; Giving to a cause and Why write both books.

Join Chris and his very special guest Bob Danzig, former Nationwide CEO of all Hearst Newspapers, as they discuss the key turning points in bob’s career that led him from “office boy” to the corner office as CEO. In addition, they will discuss “Bob’s Wisdom Academy” as well as Bob’s views on the importance of the role confidence and leadership played in his career journey. Bob will share his insights on what he considers the key to lie’s success – namely always keeping one finger on the “start” button. This show will offer our listeners the opportunity to learn about success from a distinguished business leader who worked and earned his way to the top.

Join Chris and his guest Adam Lowy as they discuss Move for Hunger - the charity that Adam heads that was started by him and his family. Adam founded Move For Hunger in the summer of 2009. Move For Hunger is a non-profit organization that works with the relocation industry to support the efforts of local food banks. When people move, they throw out a lot of “stuff” when they move. Unfortunately, some of this “stuff” is food that could be delivered to a family in need rather than thrown away. Learn first hand about Adam's entrepreneurial journey from what he did right; what didn't work and how he stayed focused to achieve his goal.

Join Chris and his special guest Henry Evans as they explore and discuss the key aspects of leadership as described in the book “Step Up: Lead in Six Moments That Matter that Henry co-authored with Colm Foster, PhD. Chris will be asking Henry to describe - what are leadership moments; the six key leadership moments and how this model for leadership has differentiated itself in the world of business? In addition, they will discuss some of the challenges that leaders face today and how can leaders overcome these obstacles. They will also review how can leaders can spot and troubleshoot situations in which their employees are disengaged? Finally, they will share how leaders can recognize growth opportunities and capitalize on them? Clearly if you are a leader today or are working on elevating your skills, this is a show you want to listen to.

Join Chris and his guest Bill Schley as the discuss Bill’s outstanding book – “The Micro – Script Rules”. They will discuss Bill’s expert insights on not only telling your story but making sure it gets repeated time after time. As Bill says, “the book shows you how to put the message in the madness”. Call it survival of the simplest: That's the bottom line if you're in branding, politics, teaching, a business owner or advertiser – anyone who communicates in this hyper-connected world. Because with 300 billion messages going by each second, we can't break through by delivering more data. Human brains want less. They want to make snap judgments on the least bit of info. They want us to package it for them – in Micro-Scripts. Looking to give your brand or message the edge? Then listen in!

Join Chris as he explores with his guest Kevin Hourigan, President and CEO of Tampa based Bayshore Solutions the challenges every company faces in attempting to grow and market themselves on the web. Because the web evolves so rapidly Kevin will provide expert guidance on how companies should identify their 2014 web priorities addressing such key issues as budget and spending; website redesign; social media and much more. The goal of this show is to give my listeners the information and tools they will need to leverage the web in their growth plans in the most effective way possible. In addition, Kevin’s leadership story also contains some very valuable lessons on what he did to grow his company after the “internet bubble” through various challenges and setbacks to become a nationwide leader in this industry. You don’t want to miss this show. Better have a pad and pen ready for this show.

Join Chris and his special guest Chad Barr, CEO and founder of the Chad Barr Group as they discuss the best practices of multi-million dollar entrepreneurs and how they leverage their web presence to significantly grow their business and dominate the web. Chad will also explain what you can do to strengthen your thought leadership, increase your global reach, and generate significant more revenue. Chad will also explain how to Evaluate your Internet Strategic Profile; Create a Million Dollar blueprint to success; Attract clients with Internet Marketing Gravity; Avoid key mistakes people make with their sites; Leverage social media effectively in your business and much more.

Join Chris and his special guest – Mr. Stephen Reed – managing director of the accounting firm – Cowan, Gunteski & Co and thy discuss the importance of having a place an accurate and timely succession plan. Far too many entrepreneurs wait until the last minute to develop their plan and as such omit keep elements that have long term costly effects on the business, its owner and the family of the owner. Chris and Stephen will examine key plan components including establishing the goals of your plan business valuations, selecting the right advisors, how to hire your replacement and much much more.

Join Chris and his guest Adam Witty, CEO and Founder of Advantage Media Group to discuss how quick and easy it is to write & publish your own book to grow your business. Adam will cover a number of important topics to guide you through the process of going from a “blank page” to a book to help you succeed in business. His topics will include: how to increase your visibility, credibility and clout with a book; how to increase the quantity and quality of referrals to your company with a book; how to use your book to become a darling of the media; how to find new business partners, joint ventures and new opportunities using your book and how to level the playing field and rise above the competition. In addition, Adam will share his entrepreneurial experiences in starting and building a successful business.

Join Chris and his special guest Bill Healey - founding member of Kluger Healey, LLC as they discuss the in’s and out’s of the “surprises” that exist for employers in the employment law arena. In a sense, the title of today’s show could have been – “Everything You Need to Know About Employment Law but didn’t know what to ask. Chris and Bill will discuss how the area of employment law for companies has evolved over the years expanding its reach into every employee/employer transaction. They will discuss how claims arise and what an employer needs to do. Other subjects will include danger zones like wage hour violations and statutory fee shifting. If you have employees, then you need to listen in to what will be a very valuable show.

Join Chris and his guest Peter Shankman as they discuss “The Case for Customer Service – Nice Finishes First”. Companies have forgotten how to service the customer to create amazing moments, and it's costing them, big-time. 90% of companies say they provide excellent customer service, yet only 8% of customers say the same. (Source: Bain & Company). 91% of customers say they won't go back to a company after just one bad customer service experience. (Source: Bain & Company). Amazing customer service has become the exception, not the norm. And it's costing your company millions of dollars in lost revenue, and multitudes of new customers who won't go to you in the first place based on the experience that someone they trust had with your company. If you didn't think being nice was good enough, it's also profitable. No matter how good you think your service is, it can and must be better. Put this show on your calendar and listen in – and take notes.

Join Chris as he explores with his guest Colonel Gregory Gadson what it means to Step Up and Play Big when your life takes a dramatic turn. Colonel Gadson has overcome tremendous adversity in his career and has become an inspiration to many with his messages of courage, determination and teamwork. Colonel Gadson will be discussing his experiences and the lessons of Pride, Poise and Team, learned as a West Point linebacker and how he applies those lessons to his life, career and family. A 24-year career Army officer, Col. Gadson’s life is a portrait of courage in the face of great adversity. In May 2007, as commander of the 2nd Battalion, 32 Field Artillery, Col. Gadson’s greatest challenge came in Iraq, where an Improvised Explosive Device (IED) attack cost him both legs above the knees and normal use of his right arm and hand.

Join Chris and his guest Patrick Bryant as they discuss entrepreneurship from Patrick’s experiences when he founded his video company the Go To Team and the valuable service they provide their clients. In addition, Chris will ask Patrick to discuss the work he does with a Charleston based business accelerator he also founded called the Harbor Accelerator. Listen in for what will be a must listen episode for any entrepreneur as they discuss how entrepreneurs can build a scale-able and viable business; how to test the market quickly; how to stay on course and avoid distractions and much more. If you are an entrepreneur today looking for options or someone who is considering starting a business and looking for the right guidance then you will not want to miss this show.

Join Chris and his special guest Allan Milham as they discuss his work developed form working as a consultant with Fortune 25 companies addressing leadership; making bold moves and how we can challenge ourselves to go bigger and do something that you haven't done before. Allan will also explain how, in the process of going big, one can learn to take the right risks and find their rewards for doing so. Allan will also explain, drawing on his work with Olympians, what is a bold move. If you want to take your game to the next level, then you want to join Chris and Allan on Wednesday December 17th.

Once again, Chris Ruisi will fly “solo” answering any and all questions. The topics that can be addressed will include creating a vision for you and your business; leadership; making tough decisions; problem solving; handling the tough stuff; building a high performing team; employee engagement; dealing with a “problem” team member; skills for success; personal excellence; marketing & business development; “you” (not time) management and anything else that might be on your mind. Listeners can either call in or e-mail their questions into Chris. Everyone who either calls in or e-mails Chris a question will get a free copy of his book – “Step Up & Play Big – How to Be Exceptional in 8 Simple Steps”. Be sure to listen in to what will be a “fire hose” of learning!

Join Chris and his guest Bill Schley as the discuss Bill’s outstanding book – “The Micro – Script Rules”. They will discuss Bill’s expert insights on not only telling your story but making sure it gets repeated time after time. As Bill says, “the book shows you how to put the message in the madness”. Call it survival of the simplest: That's the bottom line if you're in branding, politics, teaching, a business owner or advertiser – anyone who communicates in this hyper-connected world. Because with 300 billion messages going by each second, we can't break through by delivering more data. Human brains want less. They want to make snap judgments on the least bit of info. They want us to package it for them – in Micro-Scripts. Looking to give your brand or message the edge? Then listen in!

Join Chris and his guest Misty Young as they discuss what she describes as the “Five Irrefutable Laws of Small Business Success” and what it takes to be succeed as a small business owner in today’s challenging business climate. A proven entrepreneur, Misty not only talks the talk but skillfully walks the walk. As she recorded success after success, she designed and developed processes, systems and efficiencies to lead the company’s growth from a single location to four locations today with a fifth on the way and franchising around the corner. During her appearance on the show, she will share with the listeners the “how” of her success. Her discussions during the show will focus on Leadership, Operations, Financials, Products/Services and Marketing. Every business owner whether you own a restaurant or not should make the point of listening to this show.

Join Chris and his guest to day Jim Muehlhausen as they discuss building the most effective and successful entrepreneurial business model. Jim’s true passion is serving as a consultant, business coach, and advisor to hundreds of businesses. During his 5000+ one-on-one consulting sessions with business owners around the globe, Jim realized that while all business issues look unique, they rarely are. Most businesses are working to seize the same opportunities and overcome the same obstacles. To help business owners share best practices and stop learning from the “School of Hard Knocks,” he wrote the well regarded book The 51 Fatal Business Errors and How to Avoid Them. Chris and Jim will be discussing how to accelerating your business by learning from others vs. the school of hard knocks, leveraging technology and business model

Join Chris Ruisi and his guest Andrew J. Sherman as they discuss the lessons to be learned from Mr. Sherman’s book - Road Rules - Be The Truck, Not The Squirrel. During their discussion, Chris will explore with Andrew the 12 essential rules for navigating the road of life. Road Rules is a simple but very clear book. In their discussion, Andrew and Chris will provide you the listeners with the tools needed to develop your personal road map for satisfaction in both your personal and professional life. The conversation will be wise, witty and inspirational.