
Backpacking Light Magazine Podcasts
Business & Economics Podcasts
Featuring the gear, people, places, and trends of lightweight wilderness travel.
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United Kingdom
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Featuring the gear, people, places, and trends of lightweight wilderness travel.
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@GoodPractice
Language:
English
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01312213100
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http://podcast.goodpractice.com/
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Episodes
460 — The irony of L&D: When do we develop ourselves?
9/2/2025
As learning and development professionals, we spend most of our days thinking about how we help others build their skills. But how many of us neglect our own development while doing so?
It's what L&D advisor, writer and speaker David Kelly calls 'The Irony of L&D', and in this week's episode of The Mindtools L&D Podcast, David joins Ross G and Claire to discuss:
To find out more about David, find him on LinkedIn. There you'll also find his article, 'The Irony of L&D: We Often Forget Our Own Development'.
In 'What I Learned This Week', Ross G discussed 'chimping'.
David discussed Josh Cavalier's guidance on AI prompting with JSON.
For more from us, visit mindtools.com. There, you'll also find details of our award-winning Content Hub, our Manager Skills Assessment, our Manager Skill Builder and our custom work.
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If you'd like to share your thoughts on this episode, connect with us on LinkedIn:
Ross GarnerClaire GibsonDavid Kelly
Duración:00:35:41
459 — Death to OKRs: A new approach to goal-setting
8/25/2025
Objectives and Key Results have long been a staple of the working world. You set a stretch objective, define the results that will tell you if the objective has been met, and scaffold throughout the organization.
Then what?
Often, nothing happens. The OKRs were too vague. In extreme cases, the worst happens: people bend the rules to hit aggressive targets.
For author Radhika Dutt, there is another way: Objectives, Hypotheses, and Learnings (OHLs).
In this week's episode of The Mindtools L&D Podcast, Radhika joins Gemma and Ross G to discuss:
Radhika offers an OHL toolkit at: radicalproduct.com/toolkit
In 'What I Learned This Week', Ross G discussed 'parasocial relationships'.
Gemma discussed an article from The Guardian on ways to have more 'fun' at work.
For more from us, visit mindtools.com. There, you'll also find details of our award-winning Content Hub, our Manager Skills Assessment, our Manager Skill Builder and our custom work.
For more from Radhika, including her last book Radical Product Thinking, see her website.
Connect with our speakers
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Gemma TowerseyRoss GarnerRadhika Dutt
Duración:00:48:35
458 — What do you bench(mark)?
8/19/2025
Here at Mindtools Towers, we're no strangers to benchmarking in L&D. We've regularly mentioned our Learning Performance Benchmark over the years, and we dedicated an entire episode to 'The value of benchmarking' back in 2021. So, naturally, we were intrigued when David James released the 'L&D Maturity Model', and wanted to invite him onto the show to discuss it.
This week on The Mindtools L&D Podcast, David joins us to explore:
You can find out more about The L&D Maturity Model here. You can find the Learning & Development Podcast, 'wherever you get your podcasts'.
In 'What I Learned This Week', Anna explained the history of 'via ferrata', following her holiday in the Dolomites.
David talked about 'imaginal discs' in butterflies.
And Ross dropped a fresh new AI-generated beat about his son, AKA Lil Dribs.
For more from us, visit mindtools.com. There, you'll also find details of our award-winning Content Hub, our Manager Skills Assessment, our Manager Skill Builder and our custom work.
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Ross DickieDr Anna BarnettDavid James
Duración:00:36:11
457 — Evaluation or justification?
8/12/2025
Now for something completely different!
A couple of weeks ago, Carl Akintola wrote a provocative guest post for The L&D Dispatch, challenging L&D practitioners to interogate their motives for measuring learning impact. Are they in it purely for the sake of evaluation and continuous improvement? Or are they merely trying to justify their own existence?
This week on The Mindtools L&D Podcast, Carl takes over hosting duties, and runs Ross G and Ross D through the scenario he outlined in the newsletter.
In 'What I Learned This Week', Ross D mentioned 'The Bad-Mouthing of British Teeth', an episode of the Decoder Ring podcast.
Ross G described the so-called 'Gen Z stare'.
And Carl confused the Rosses with a maths problem, based on the 'Monty Hall problem'.
For more from us, visit mindtools.com. There, you'll also find details of our award-winning Content Hub, our Manager Skills Assessment, our Manager Skill Builder and our custom work.
Connect with our speakers
If you'd like to share your thoughts on this episode, connect with us on LinkedIn:
Ross DickieRoss GarnerCarl Akintola
Duración:00:39:53
456 — Building tolerance in the workplace
8/5/2025
We know that surrounding ourselves with diverse people at work brings variety in expertise, opinions and ways of working, which can boost creativity and productivity. Sometimes those differences however, can be challenging. How can we make the most of difference?
This week on The Mindtools L&D Podcast, Liggy Webb, author of Tolerance: How to respect and accept differences joins Ross G and Gemma to examine the skill of tolerance. We discuss:
To find out about Liggy's Bitesize Book Series, visit her website.
In 'What I Learned This Week', Ross mentioned Anthropic's experiment that revealed Claude's inability to run a shop.
Gemma spoke about the startling dimensions of the Norwegian Fjords.
For more from us, visit mindtools.com. There, you'll also find details of our award-winning Content Hub, our Manager Skills Assessment, our Manager Skill Builder and our custom work.
Connect with our speakers
If you'd like to share your thoughts on this episode, connect with us on LinkedIn:
Ross Garner
Gemma Towersey
Liggy Webb
Duración:00:33:35
455 — The case (for some people) to go back to the office
7/29/2025
In their new book, In Praise of the Office, Wharton professor Peter Cappelli and workplace strategist Ranya Nehmeh argue that 'the case for in-office work has never been stronger'.
This week on The Mindtools L&D Podcast, Peter and Ranya join Ross D and Claire to explain why they believe this to be true. We discuss:
You can find out more about In Praise of the Office here.
In 'What I Learned This Week', Claire mentioned Flow TV, which shows output of Veo 3, the latest version of Google's AI video generator.
The paper Peter mentioned was 'Employee Innovation During Office Work, Work from Home and Hybrid Work' by Michael Gibbs et al.
For more from us, visit mindtools.com. There, you'll also find details of our award-winning Content Hub, our Manager Skills Assessment, our Manager Skill Builder and our custom work.
Connect with our speakers
If you'd like to share your thoughts on this episode, connect with us on LinkedIn:
Ross DickieClaire GibsonPeter CappelliRanya Nehmeh
Duración:00:33:09
454 — Designing learning experiences that feel authentic
7/22/2025
If we want to motivate learners to engage with an experience, it stands to reason that we need to present that experience in a way feels authentic and relatable to them. But what are the limits to authenticity in the workplace? And are some of the conventions of learning design at odds with authentic communication?
This week on The Mindtools L&D Podcast, Kineo's Matt Mela joins Ross D and Claire to discuss:
During the episode, Ross D referenced  a LinkedIn post from Matt, exploring the growing association of the em dash with AI-generated content.
In 'What I Learned This Week', Claire talked about her enlightening visit to the Ditchling Museum of Art & Craft.
Matt explained the history of the telegraphic address.
And Ross D recommended the 'Food Deserts' episode of 99% Invisible.
For more from us, visit mindtools.com. There, you'll also find details of our award-winning Content Hub, our Manager Skills Assessment, our Manager Skill Builder and our custom work.
Connect with our speakers
If you'd like to share your thoughts on this episode, connect with us on LinkedIn:
Ross DickieClaire GibsonMatt Mela
Duración:00:33:10
453 — What's your e-learning P(doom)?
7/15/2025
If you spend any time scrolling LinkedIn, attending L&D conferences, or listening to industry podcasts, it might seem like AI is about to usher in the end of e-learning as we know it. But is e-learning really dying, or is it just evolving?
This week on The Mindtools L&D Podcast, Kineo's Cammy Bean joins Ross D and Ross G to discuss:
During the episode, Ross D mentioned a recent edition of The L&D Dispatch, 'The future is not now'.
For more from us, visit mindtools.com. There, you'll also find details of our award-winning Content Hub, our Manager Skills Assessment, our Manager Skill Builder and our custom work.
Connect with our speakers
If you'd like to share your thoughts on this episode, connect with us on LinkedIn:
Ross DickieRoss GarnerCammy Bean
Duración:00:35:34
452 — Pity the frontline manager
7/8/2025
Frontline managers have to support decisions they didn’t make, translate organizational goals into actions, identify meaningful opportunities for people to develop, remember to acknowledge successes, regulate their emotions, and resolve team conflicts. And they're usually 19-years-old.
This week on The Mindtools L&D Podcast, one of our favourite guests - JD Dillon - returns to the show to share insights from his upcoming book on the role of frontline managers. We discuss:
In ‘What I Learned This Week’, Anna discussed the impact of the climate crisis on education.
JD discussed the banana pose.
Ross shared how to spot a suspicious statistic, via More or Less.
For more from JD, check out his website frontlineplaybook.com, jdwroteabook.com, and axonify.com.
For more from us, including details of our upcoming app (soon!) visit mindtools.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.
Connect with our speakers
If you'd like to share your thoughts on this episode, connect with us on LinkedIn:
Ross GarnerDr Anna BarnettJD Dillon
Duración:00:49:07
451 — Upskilling your managers on AI tools
7/1/2025
Exciting news at Mindtools Towers this week, as we launch our first 'Expert Skill Bite' course with Dr Markus Bernhardt, available now to all Mindtools Content Hub users!
To share more about what the course covers, and how it builds capability over time, Markus joined Ross G and Claire to discuss:
Log in to Mindtools.com now to subscribe to the Skill Bite and try it for yourself!
In ‘What I Learned This Week’, Claire recommended 'How to stop being so phone addicted (without self-discipline or meditation)', from the Search Engine podcast.
Ross discussed the latest exciting news from the world of Wordpress plugins.
For more from us, visit mindtools.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.
Connect with our speakers
If you'd like to share your thoughts on this episode, connect with us on LinkedIn:
Ross GarnerDr Markus BernhardtClaire Gibson
Duración:00:42:32
450 — AI and the Future of Content (Assemble You crossover episode)
6/24/2025
This week, we're handing the reigns of The Mindtools L&D Podcast over to our friends at Assemble You. Including the show notes!
In this excellent interview, Adam sits down with Ross Garner and Paul Buller of Mindtools to explore one of the most pressing topics in L&D today: the role of AI in content creation and the future of learning.
Ross is Chief Learning Officer at Mindtools and a former Learning Designer of the Year. He’s also a long-time podcast host and co-author of the L&D Dispatch newsletter. Paul is Head of Content at Mindtools, an executive coach, and an expert in leadership and organisational psychology with a track record in leading hybrid learning teams at global organisations.
In this episode, Ross and Paul unpack how AI is reshaping what we create, how we design learning experiences, and the skills L&D professionals need to thrive in this new landscape.
They share their reflections on:
Ross and Paul give thoughtful, grounded insights into what AI means for learning teams today—and why embracing it with optimism and intentionality is the smart move. If you’re navigating the shift to AI-enhanced learning design, this is a must-listen episode.
Duolingo AI Revolution: https://drphilippahardman.substack.com/p/duolingos-ai-revolution
Connect with them on LinkedIn
Ross: https://www.linkedin.com/in/ross-garner/
Paul: https://www.linkedin.com/in/pbuller/
To find out more about the performance support available for leaders and managers, from Mindtools, visit mindtools.com. And, good news! You can now add Microsoft Shorts from Assemble You to your subscription.
Duración:00:36:20
449 — Performance support is back, baby! (Assemble You crossover episode)
6/17/2025
Remember 'performance support'? Amid all the talk of AI, adaptive learning, and skills, it's kind of been forgotten.
But not by us! Or by respondents to Don Taylor's Global Sentiment Survey, who ranked it 11th hottest trend this year (up two from last year).
In the first of a two-part series of crossover episodes with our partner Assemble You, Ross G and Paul are joined by Adam Lacey to discuss:
To find out more about the performance support available for leaders and managers, from Mindtools, visit mindtools.com. And, good news! You can now add Microsoft Shorts from Assemble You to your subscription.During this episode, Ross G discussed extended cognition and the productivity paradox.
Paul discussed Gloria Gery's definition of performance support.
Ross also discussed the book Think Like a Marketer, Train Like an L&D Pro, and our 2016 report 'The Secret Learning Lives of Managers' (which I was able to find and put on Dropbox).
We also discussed the World Economic Forum's 'Future of Jobs 2025' report.
And in 'What I Learned This Week', Paul recommended the book Kill the Unicorn, and Adam recommended The Anxious Generation.
Connect with our speakers
If you'd like to share your thoughts on this episode, connect with us on LinkedIn:
Ross GarnerPaul BullerAdam Lacey
Duración:00:40:34
448 — Encouraging teams to adopt AI
6/10/2025
Should we be adopting AI more into our day to day lives? How can L&D professionals move beyond reactive training on specific tools to cultivate a continuous learning mindset in team members?
In this week’s episode of The Mindtools L&D Podcast, Gemma and Dr Anna are joined by to Head of L&D at Newsquest Media Group, Mel Cooley to explore L&D’s relationship with AI.
We discuss:
how L&D is thinking and talking about AI;what L&D can do tosupportAIintegration;how to measuretheimpactof AI.
In ‘What I Learned This Week’, Dr Anna told us about the extraordinary relationship between wasps and figs. Listen to the Short Stuff: Figs @& Wasps podcast to find out more.
Gemma spoke about journalling and the work of Nichole Sachs. More on this on her JournalSpeak: BreakAwake website.
For more from us, visit mindtools.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.
Connect with our speakers
If you'd like to share your thoughts on this episode, connect with us on LinkedIn:
Gemma TowerseyDr Anna Barnett Mel Cooley
Duración:00:35:43
Episode 447 — Hard science, soft skills: L&D in the space sector
6/3/2025
Armed with a STEM qualification or two, you might think technical brilliance is all one needs to succeed in the space sector. Is this the case though?
In this week’s episode of The Mindtools L&D Podcast, Ross D and Anna are joined by Victoria Craig to discuss:
the importance of ‘soft’ skills in a ‘hard’ science environment; sector-specific skills gaps; how L&D can bridge these gaps.  In ‘What I Learned This Week’, Ross reminisced about playing a Sega game called Mickey Mania. Take a look at the game’s Wikipedia page.
For more from us, visit  mindtools.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.
Connect with our speakers
If you'd like to share your thoughts on this episode, connect with us on LinkedIn:
Ross Garner Dr Anna Barnett Victoria Craig
Duración:00:43:52
446 — Think Like a Marketer, Train Like an L&D Pro
5/27/2025
Effective marketers have an uncanny way of knowing what we want and convincing us to click ‘Like’, add to Checkout and in under 20 seconds, buy their thing. Clever.
Meanwhile, over in L&D, we find it more difficult to motivate someone to take action or change their behaviour. So, what does marketing do that we don’t?
In this week’s episode of The Mindtools L&D Podcast, Ross G is joined by Bianca Baumann and Mike Taylor, authors of Think Like a Marketer, Train Like an L&D Pro: Strategies to Ignite Learning. They discuss:
The intersection of marketing and learning principles
The techniques marketing professionals use to grab attention and nudge action
How L&D can bring these strategies into their work
You can find out more about Bianca and Mike on their website: trainlikeamarketer.com/
For more from us, visit mindtools.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.
Connect with our speakers
If you'd like to share your thoughts on this episode, connect with us on LinkedIn:
Ross Garner
Bianca Baumann
Mike Taylor
Duración:00:35:44
445 — Setting up a L&D team
5/21/2025
Having the opportunity to set up a new team can be both exciting and daunting. Where would you start when it’s an L&D team?
In this week's episode of The Mind Tools L&D Podcast, Head of People Development Daneille Ware speaks to Gemma and Ross about her approach to creating an L&D team from scratch. We discuss:
·  The triggers for creating a new or evolved L&D department
·  How to get started with quick wins
·  Using data to support decisions
In ‘What I Learnt This Week’, Ross mentioned the two-part Star Wars related episodes of the Rewatchables called ‘Star Wars: A New Hope’ With Bill Simmons, Chris Ryan, Sean Fennessey, and Van Lathan.'
Gemma also talks about a podcast, but one with a very different tone. She listened to Dr Chatterjee speak to Erling Kagge about solitude on 'Feel better, Live more'.
For more from us, visit mindtools.com. There, you'll also find details of our award-winning Content Hub, our Manager Skills Assessment, our Manager Skill Builder and our custom work.
You can also subscribe to our newsletter.
Connect with our speakers
If you'd like to share your thoughts on this episode, connect with our speakers on LinkedIn.
Danielle Ware Ross GarnerGemma Towersey
Duración:00:33:35
444 — This game will make you a better collaborator
5/13/2025
Collaboration is a vital skill across many fields and disciplines. But effective collaboration is about much more than just working together.
In this week's episode of The Mindtools L&D Podcast, Ross D and Paula are joined by Fraser Mcdonald, Head of Collaboration at Edinburgh Futures Institute (EFI) and Deputy Director of the Data for Children Collaborative, to discuss:
To find out more about the work Fraser does, check out the Edinburgh Futures Institute and Data for Children Collaborative's websites.
In 'What I Learned This Week', Paula mentioned that she'd been digging into the surprisingly  wild history of papal conclaves.
Fraser recommended the website ToS;DR, which provides an eye-opening breakdown of what we're agreeing to when we use different websites and platforms.
And Ross D talked about a recent episode of the 99% Invisible podcast, focusing on the relationship between architecture and tax codes.
For more from us, visit mindtools.com. There, you'll also find details of our award-winning Content Hub, our Manager Skills Assessment, our Manager Skill Builder and our custom work.
You can also subscribe to our newsletter.
Connect with our speakers
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Ross Dickie
Paula HughesFraser Mcdonald
Duración:00:36:49
443 — So, you've decided to be creative...
5/6/2025
Whether it comes to facilitating workshops, designing learning experiences, or developing campaign assets, L&D practitioners are increasingly expected to bring creativity to their roles. But how do you do this if you don't have a creative background, or if you don't think of yourself as a 'creative person'?
In this week's episode of The Mindtools L&D Podcast, Ross D and Gemma are joined by Kenny Temowo, Senior Director of Talent Acceleration at SharkNinja and host of the Inside the Art of Making podcast, to discuss:
You can listen to Kenny's podcast, Inside the Art of Making, on  Spotify. (Or wherever you get your podcasts.)
In 'What I Learned This Week', Gemma mentioned The Cloudspotter's Guide by Gavin Pretor-Pinney.
Ross D gave a lukewarm review of the movie Field of Dreams.
For more from us, visit mindtools.com. There, you'll also find details of our award-winning Content Hub, our Manager Skills Assessment, our Manager Skill Builder and our custom work.
You can also subscribe to our newsletter.
Connect with our speakers
If you'd like to share your thoughts on this episode, connect with us on LinkedIn:
Ross Dickie
Gemma TowerseyKenny Temowo
Duración:00:34:36
442 — Is AI making us dumber?
4/29/2025
Often on this podcast we've spoken about how AI tools like ChatGPT, Claude and Gemini are enhancing our capabilities. But do they also come at a cost?
In this week's episode of The Mindtools L&D Podcast, Ross Stevenson from Steal These Thoughts joins Ross G and Dr Gent to discuss:
During the discussion, Ross S discussed the recent robot race in Beijing and the concept of vibe coding, via Lovable. He also mentioned Apple's sometimes-hilarious AI summaries.
Gent discussed cognitive offloading.
The paper Gent discussed was:
Gerlich, M. (2025). AI Tools in Society: Impacts on Cognitive Offloading and the Future of Critical Thinking. Societies, 15(1), 6.
In 'What I Learned This Week', Ross G shared how you can use a sausage to interact with your smartphone screen.
For more from Ross S, visit Steal These Thoughts.
For more from us, visit mindtools.com. There, you'll also find details of our award-winning Content Hub, our Manager Skills Assessment, our Manager Skill Builder and our custom work.
You can also subscribe to our newsletter.
Connect with our speakers
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Ross Garner
Dr Gent AhmetajRoss Stevenson
Duración:00:40:11
441 — Podcasts for learning and the end of email
4/21/2025
What are the benefits of podcasts for learning? How does L&D respond to people leaving the profession? Should we get rid of email?
In this week's episode of The Mindtools L&D Podcast, Ross G is joined by Anna and Ross D to answer your questions!
During the discussion, Ross D referenced our post 'If your podcast isn't available on mobile, does it make a sound?', and Cal Newport's Deep Work.
Ross G referenced the AI 2027 forecast. He also discussed (and wrote about) Shopify CEO Tobi Lütke's recent edict on the use of AI.
In 'What I Learned This Week', Anna discussed PowerPoint transitions, from Luis Urrutia.
Ross D discussed his new (tidier) LinkedIn URL. Find out how to edit your own.
Ross G discussed the former residents of London Bridge.
For more from us, visit mindtools.com. There, you'll also find details of our award-winning Content Hub, our Manager Skills Assessment, our Manager Skill Builder and our custom work.
You can also subscribe to our newsletter.
Connect with our speakers
If you'd like to share your thoughts on this episode, connect with us on LinkedIn:
Ross Garner
Dr Anna Barnett
Ross Dickie
Duración:00:42:19
