Butter Torts: A Truly Canadian Legal Podcast

In this episode, Brenda welcomes three guests from Clear Water Integrated Health and Anchor Rehab Support Services: Justin Klein, CEO, Jane Savage, Registered Social Worker and Clinical Director, and Stacie Dertinger, Chief Clinical Officer. This multi-pronged conversation explores how their teams are creating wraparound care models for individuals navigating complex diagnoses, brain injuries, and developmental differences, while also prioritizing the mental health and sustainability of caregivers. From partnering with child welfare agencies and designing inter-agency care plans and securing innovation grants, this trio is reimagining what “support” really means in a system that often leaves families to figure it out alone. Key Takeaways: [2:23] Jane talks about her work as a social worker, specializing in brain injury and working with complex individuals and family systems. [3:03] The trio discusses the type of social work services provided by Clear Water Integrated Health. [4:30] Stacie shares her 20-year experience as a registered behavior analyst, starting in community living and working with brain injury survivors. [7:36] Justin discusses the company's mission to serve the neurodiverse population and its pivot into various sectors. [8:09] The company's success is attributed to partnerships with the public sector and building bridges between agencies and community partners. [14:07] Importance of caregiver support and the challenges caregivers face. [23:15] The aim is to help families become self-sufficient and manage their mental health. [23:52] The challenges of caregiver burnout and the importance of collaboration among professionals. [24:43] The need for integrated plans of care and seamless communication among different agencies. [29:57] Providing practical resources and training opportunities for caregivers. [32:36] The company's partnerships with public sector agencies and the success of their collaboration. [38:40] How radical humility improves inter-agency collaboration. [43:10] A million-dollar grant and white paper in the works. [45:00] How clients are referred to their services through word of mouth and social media. [50:14] The guests highlight their relational approach and commitment to finding the right fit for each client. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. To learn more about Justin, Jane and Stacy: Clear Water Integrated Health | Anchor Rehab Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda welcomes Kylie James, founder of Koru Nutrition, for a powerful conversation about how nutrition is a missing pillar in recovery care, and how small, manageable changes can lead to massive, measurable results. A Certified Nutritional Practitioner and Registered Occupational Therapist, Kylie shares her unique lens on helping clients recover from motor vehicle accidents, brain injuries, spinal cord trauma, and chronic stress-related conditions. Drawing from personal experience, clinical research, and day-to-day work with clients across Canada, she unpacks everything from gut-brain health and anti-inflammatory diets to insurance approvals, batch cooking, and the power of fermented foods. Kylie also opens up about the Metabolic Balance Program, a customizable, bloodwork-based plan that’s helping people lose weight, manage pain, improve sleep, and even reduce the need for certain medications. Key Takeaways: [2:19] Kylie shares her educational background, starting as an occupational therapist in New Zealand and working in various settings. [3:03] Kylie explains her passion for nutrition and how it complements her occupational therapy skills. [3:54] She mentions her nephew's spinal cord injury and her involvement in research and writing a book on nutrition and spinal cord injury. [7:01] The importance of alternative treatments like nutrition and supplements in managing depression. [12:39] The need for empowering people to explore non-medication options for mental health management. [14:09] They discuss the resistance from medical institutions to alternative nutrition approaches. Kylie and Brenda discuss systemic resistance to nutrition-first approaches in hospitals and rehab care. [24:07] How Koru Nutrition gets nutritional therapy approved for MVA recovery, including supplement and equipment coverage. [27:18] What clients with brain injuries need most: blood sugar balance, healthy fats, and small changes that stick. [38:32] Simple, affordable strategies: meal prepping, slow cookers, egg bites, Meatless Mondays, and leftover hacks. [45:17] The surprising benefits, and challenges of keto, intermittent fasting, and other therapeutic diets. [54:33] The Metabolic Balance Program: how it’s helping clients reduce medication, manage menopause, and heal inflammation. [56:35] Hormones and brain injury: the overlooked link that’s starting to gain attention in concussion recovery. [1:00:50] Women, weight gain, and research gaps: why most health data still doesn’t reflect female biology or hormone cycles. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. To learn more about Kylie: Koru Nutrition Inc. Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin Eat Well, Live Well with Spinal Cord Injury (book) Metabolic Balance Program

Brenda Agnew and Jordan Asraf are joined by lawyer, speaker, and host of The Trauma-Informed Lawyer podcast, Myrna McCallum. Together, they talk about how trauma shows up in the legal world, for both clients and lawyers, and why creating a safe, empathetic space is essential to the profession. Myrna shares stories from her own life, including her work on the Indian Residential Schools adjudication process, and how her own healing journey led to her passion for trauma-informed advocacy. They dive into the importance of curiosity over judgment, the role of nervous system regulation in difficult conversations, and why authenticity (not perfection) is key to connection. Key Takeaways: [3:05] Myrna talks about the Justice as Trauma Conference. [5:13] What does it mean to be trauma informed? [7:39] Working as an adjudicator: what Myrna learned about humanity, harm, and healing. [9:28] Myrna shares her personal background, including her traumatic upbringing and early experiences. [10:58] Why trauma-informed lawyering isn’t a “soft skill”, and how safety leads to stronger client relationships. [14:41] The three things you need to be trauma informed. [19:44] The physiological side of trauma: how the nervous system responds to harm and why it matters in legal settings. [25:03] How practicing curiosity and self-awareness can reduce re-traumatization in clients and witnesses. [28:56] Brenda, Jordan, and Myrna discuss how vicarious trauma affects lawyers and legal professionals. [34:20] Building sustainable practices: how rest, boundaries, and authenticity support long-term legal careers. [39:41] Why even well-meaning lawyers can cause harm, and how to recover and learn when that happens. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. To learn more about Myrna: Myrna: Website | Justice as Trauma Conference Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin Tweetables and quotes: “The conversation of trauma and law, and trauma and justice and how those two things meet up is gaining momentum. It’s a global conversation.” - Myrna [3:07] “Being trauma informed is something that lawyers can do and should be expected to do, given how much trauma travels in all these different practice areas.” - Myrna [6:05] “I believe that lawyers should be expected to receive all of us when we sit down with our fears, our stresses, and our anxieties. And I think being educated on trauma and how trauma plays a role in your decision-making, your emotional response, your behavior, all of those things, is the bare minimum.” - Myrna [7:49] “Just because somebody struggles to tell you their narrative doesn't mean they're trying to deceive you. There are deeper things happening.” - Myrna [13:10] “I believe that the key to trust is transparency. Be as transparent as possible.” - Myrna [22:11] “It begins with education, and we can choose to get educated now.” - Myrna [26:16] “I think for every time we show up with our humanity, we lead with our humanity, we recognize humanity and other people, this is how we rebuild the credibility of a profession that, if we're being honest, has zero credibility right now.” - Myrna [34:08]

In this episode, Brenda and Jordan sit down with Kris Bonn, managing partner at Bonn Law, to talk about his unique journey from criminal defense to personal injury and medical malpractice law. Kris opens up about his early career, high-stakes trials, the evolution of his family’s practice, and how small-town roots influence big legal wins. They also explore the importance of collaboration between firms, using tech to improve case management, and how competitive drive fuels strong client advocacy. Key Takeaways: [1:01] Kris shares his background and how his practice in Belleville grew from his father’s original firm. [3:18] The firm’s evolution: from real estate and criminal law to personal injury and medical malpractice. [5:07] Kris’s transition from Bay Street to criminal defense, and eventually to personal injury law. [7:13] How criminal defense shaped his courtroom confidence and cross-examination skills. [10:15] Two major medical malpractice trials: the cases, the prep, and the outcomes. [14:48] Kris reflects on how his business education and love of competition led him to law. [21:49] The value of collegiality and mutual respect among opposing counsel. [23:15] Why collaboration among lawyers can mean better outcomes for clients and how OTLA fosters that. [26:31] How Kris modernized firm operations with systems, technology, and eventually AI. [30:45] Why AI is becoming a game changer in summarizing medical records and file management. [33:01] Major shifts in personal injury law: benefit cutbacks and increased difficulty in auto collision claims. [35:40] The role of diversification and why criminal defense remains vital for firm stability. [36:52] Memorable small-town cases: hitting cows, ATV crashes, and even an encounter with 60 Minutes! [45:09] Key takeaways for lawyers and owners following a Court of Appeal case that changed liability law. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. To learn more about Kris: Kris: Website Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew and Jordan Assaraf catch up with Charlie Johnstone, the new President and CEO of Variety - the Children’s Charity of Ontario. They talk about his first few months on the job, how inclusion and community are driving everything forward, and why his experience running events like the Royal Winter Fair and Honda Indy helped him hit the ground running. They also dig into the importance of creating real partnerships, building sustainable programs, and making space for everyone—on and off the field. Key Takeaways: [1:01] Charlie introduces himself and shares his background leading events like the Honda Indy and Royal Winter Fair. [2:36] The 37th Lieutenant Governor Games: 400 kids, 15 schools, and a ton of heart. [5:10] From motorsports to goats to kids, Charlie talks about the levels of emotion he’s witnessed in each role. [7:33] Inclusion in action: Kids of all abilities playing together, no special treatment—just fun. [8:29] Brenda shares how inclusive sports like sitting volleyball can level the playing field. [10:00] How exposure to disability at a young age builds empathy and lifelong friendships. [12:01] A story about Brenda’s son and his best friend shows the power of unconditional friendship. [13:58] Variety offers immersive programming experiences for corporate team-building—and the impact goes both ways. [16:01] Not all donations are created equal: Why real partnerships matter more than photo ops. [20:18] Plans to scale Variety’s programs into more communities through sustainable, collaborative partnerships. [25:00] What is Variety? A look inside their 76,000 sq ft accessible facility with 6,000 members. [27:16] “I found family at Variety” - Charlie shares the emotional impact on members. [31:41] Inclusion is for parents, too. Charlie talks about how friendships form on the sidelines and build community. [36:49] Facility highlights: pools, gyms, meeting spaces, tournaments, and full accessibility. [38:00] Scaling sustainably: Why Charlie would rather do fewer events and do them right. [43:10] “Do good work with good people for a good reason” - Charlie’s personal mission. [45:00] Bonus round: Butter tarts (no raisins), dogs over cats, and why he’s all about the forest. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. To learn more about Charlie: Variety – the Children’s Charity of Ontario Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda welcomes friend Kristy Dickinson, a rare disease patient, advocate, and founder of Kristy Dickinson Consulting. Together, they chat about the challenges of patient advocacy, the importance of lived experience in healthcare, and how systemic barriers often force patients and caregivers to become their own strongest advocates. They discuss the impact of delayed diagnoses, the need for a cultural shift in the medical field, and how healthcare professionals can work collaboratively with patients for better outcomes. Key Takeaways: [1:01] Brenda introduces guest Kristy Dickinson and her extensive work in patient advocacy. [4:53] Kristy shares her seven-year journey to a rare disease diagnosis and the constant advocacy required even with a treatment plan in place. [5:29] The healthcare system isn't designed for people who don't fit the "standard" medical profile, leading to significant delays in diagnosis and care. [8:32] Brenda and Kristy discuss how patient concerns are often dismissed, leading to worse outcomes. [13:34] How advocacy can prevent medical errors and why systemic changes are needed to prioritize patient voices. [16:48] The burden of advocacy: how patients and caregivers are forced to navigate a complex system, often without support. [20:00] The importance of keeping medical records and using data to advocate for proper care. [22:47] The need for cultural shifts in medicine and why healthcare is ultimately a “people business.” [25:34] The healthcare system’s lack of focus on patient experience and accountability. [30:00] How systemic barriers discourage patients from seeking care and lead to missed diagnoses. [37:31] The unseen consequences: how past negative medical experiences lead people to avoid seeking care when they truly need it. [45:00] The role of lawsuits in driving healthcare improvements and ensuring accountability. [49:58] Recognizing the expertise of patient advocates and the growing role of Chief Patient Officers in healthcare organizations. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. To learn more about Kristy: Kristy Dickinson: Website | LinkedIn Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew is back, this time co-hosting with Charles Gluckstein as they sit down with Chris Clifford and Ted Bergeron, the founding partners of Bergeron Clifford LLP. In this episode, they chat about how legal practices are evolving, touching on how technology, diversification, and the challenges of life after COVID have shaped their approach. From growing their firms and embracing data-driven decisions to expanding into new practice areas, it’s all about staying client-focused. They also chat about the importance of mentorship, firm culture, and how tools like AI are transforming the way lawyers work. Key Takeaways: [3:50] The founding story of Bergeron Clifford and how it has adapted in the past 25 years, including their early focus on motor vehicle accident litigation. [6:05] The shift from generalist to specialist legal practices and the impact of Ontario’s insurance reforms. [9:55] The COVID-19’s pandemic’s effect on motor vehicle cases and the shift to other practice areas like medical malpractice, sexual abuse litigation, and class actions. [12:42] Leveraging technology and data analytics to streamline operations and drive decisions in legal practices. [16:44] Balancing expansion, profitability, and client care, including factors like geographic location and practice areas. [22:10] Managing passion projects and cases with a focus on sustainability and justice. [30:49] Post-COVID client interactions and the growing role of technology, including remote signatures and Zoom meetings. [36:37] Addressing staff management challenges, training young lawyers, and maintaining firm culture in a hybrid work environment. [45:24] The future of embracing AI, trial technology, and evolving client needs while retaining human judgment and a healthy dose of skepticism. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Bergeron Clifford LLP: Visit Website Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew is joined by Linda O'Brien, a lawyer with Gluckstein Lawyers, to discuss the world of personal injury law. Linda breaks down the complexities of personal injury cases, from medical malpractice to sexual abuse, motor vehicle accidents, and more. Brenda and Linda delve into the different tiers of personal injury law firms, the importance of specialization, and why clients should do their homework when choosing a lawyer. They also address some of the challenges in the legal marketing world and emphasize the importance of putting the client’s well-being first. Key Takeaways: [1:41] Linda explains what personal injury law covers, from medical malpractice to motor vehicle accidents and sexual abuse cases. [4:02] Understanding the tiers within personal injury law firms: Low-tier firms vs. specialized top-tier firms. [6:06] The importance of expertise in handling specific types of cases. [7:51] Brenda and Linda discuss why clients should be cautious about firms with big marketing budgets and the importance of doing research. [10:00] The issue of law firms taking on cases outside their area of expertise. [13:51] Why the legal industry needs to prioritize client care over monetary gain. [16:47] The challenges of being a lawyer in personal injury law and how firms should prioritize clients' needs. [20:17] Addressing the negative perceptions of personal injury lawyers and the "ambulance chaser" stereotype. [25:00] The significance of community involvement and genuine advocacy in personal injury law. [29:46] How clients should trust their gut and do their due diligence when hiring a lawyer. [35:00] The responsibility lawyers have to serve clients with dignity, respect, and compassion. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Linda O’Brien Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, is joined by Diana Harris, Gluckstein Lawyers' intake coordinator, and her sister Suzanne Coleman, the founder of Horse&Hands. Suzanne introduces us to Facilitated Equine Experiential Learning (FEEL), a transformative therapy that uses horses to help individuals reconnect with their authentic selves. In this episode, they discuss how horses provide healing support to trauma survivors, including survivors of sexual abuse, by fostering trust, emotional regulation, and self-awareness. Suzanne shares her journey, the incredible wisdom of horses, and the remarkable transformations she's witnessed. Key Takeaways: [2:41] Understanding equine experiential learning: What is equine-guided education, and how does it work? [4:57] How horses feel and respond to human energy through their heightened sensitivity. [6:13] The electromagnetic field of a horse's heart is five times greater than that of humans. [7:18] The benefits of horses in emotional and physical healing. [8:00] How horses communicate and reflect emotions through their body language. [9:21] Horses mirror what we need to know about ourselves to heal. [13:02] Suzanne explains her role as a facilitator and shares the incredible benefits she's witnessed. [16:20] Why this type of therapy is invaluable for trauma survivors, including Gluckstein clients. [18:20] How people can find equine-assisted therapy programs near them. [20:38] Suzanne’s personal journey: What inspired her to pursue this work. [23:36] The horses choose the client. Suzanne cares for six rescued horses who are integral to her work. [30:21] This therapy welcomes people of all ages and walks of life. [35:04] Some clients have managed to get equine therapy categorized under leisure therapy for insurance coverage. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. To learn more about Suzanne: Suzanne Coleman’s Website: Horse&Hands Horse Spirit Connections: Horse Spirit Connections – Find practitioners across Canada. Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, welcomes Jan Marin to today’s episode to discuss Fertility Negligence claims. This medical area lacks regulation due to its recent prevalence in the last decade when many families began considering Fertility Clinics’ assistance in having children. Jan discusses the many risks involved in this area, sharing many valuable examples of families dramatically affected by mistakes committed by Fertility Clinics. Key Takeaways: [1:41] Jan explains how she became interested in Fertility Negligence. [4:40] What is Fertility Negligence from a malpractice perspective? Jan shares some examples of Fertility Negligence. [9:58] Jan shares her concern about continually receiving calls from clients who suffered from Fertility Negligence. [10:59] How do families first discover a problem that leads to Fertility negligence? [16:46] Often victims of Fertility Negligence hear: ‘Just adopt’, and it is simply not that easy; Jan explains why. [19:26] What change does Jan hope to see to prevent Fertility Negligence from happening? Jan discusses a few factors. [21:57] There is no regulation over the work done by Embriologists. [23:03] Jan talks about the importance of mandatory error reporting. [24:08] There is a need for an Organization that can accredit Fertility Clinics. [27:33] Does the Government have any involvement in regulating Fertility Clinics? [32:21] We need advocates to make the necessary changes in the Fertility area. [34:07] Jan addresses the layers of complexity in explaining to your child that they are not biologically yours due to a medical malpraxis. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Jan Marin Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, welcomes two incredible guests: Kevin Rempel and Dana Parsons. Kevin is a Canadian Paralympian, Hero Mindset Speaker, Workshop & Team Building Facilitator. Kevin has surmounted incredible life challenges to reach the Olympic podium and now brings his powerful message of hope and resilience to audiences through his speaking and writing. He is a 2013 World Champion and 2014 Sochi Paralympic bronze medalist in sled hockey with an incredible story of overcoming tremendous adversity. Dana Parsons is the owner and CEO of Wright Rehab where Kevin is about to begin his new program designed to help people who’ve faced traumatic accidents find their way to a new, fulfilling life. Key Takeaways: [2:54] Dana shares how she met Kevin and the project they share today. [6:14] Kevin talks about his motivation to help others overcome traumatic experiences. [10:01] Brenda, Kevin, and Dana discuss the power of sharing our experiences with those who go through similar situations. [12:14] Kevin talks about the mental health struggle when overcoming a traumatic accident. [16:47] How does Kevin meet people where they are at? [18:06] Kevin shares the importance of knowing what you must let go to improve. [20:12] Brenda talks about transitions and embracing that life will not be the same. [25:30] Finding opportunity in struggles is the key to growing and learning. [30:04] Kevin shares one of his most significant life lessons. [31:40] Dana clarifies who can benefit from Kevin’s program and explains what the program is about. [34:47] Kevin’s program can be covered through insurance. [35:25] Kevin talks to those interested in one-on-one coaching with him. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Kevin Rempel and Dana Parsons. Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew and Tiffany Lawand-Fraser, your hosts, welcome Nicole Galeotalanza, Case Manager with TriStar Health Management. She has been working with families and supporting individuals with traumatic injuries since 2002 and started her case management practice in 2007. Nicole’s academic and professional journey is a true testament to her commitment, passion, and dedication to supporting others. Key Takeaways: [2:07] Nicole talks about her current role and her connection with Glucksteing Lawyers. [3:57] How did Nicole begin her work as a case manager? [6:26] What is life care planning? [11:25] You only have one chance to get the life care plan you need. [12:50] A life care plan must include what is relevant for the person involved. [13:25} How did Nicole realize she wanted to become a life coach? [15:35] Nicole explains the difference between a therapist and a life coach. [18:30] Nicole speaks of her work as a life coach. [20:35] A life coach accompanies clients from day 1 of their recovery. [23:05] Identifying the client’s goals is not always easy. [26:34] Does Nicole help the clients define their goals and how they will look in the future? [33:42] Nicole explains why her passion is working with children. [35:30] Life coaching can support different stages of development and life. [38:55] How is life coaching funded? [46:35] A mindset shift is needed to integrate the necessary support of a life coach into rehabilitation from personal injury. [48:26] How can someone find the right life coach for them? [55:20] As a coach, you try to create more happiness in the world around you. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Nicole Galeotalanza Visit ActionforHapiness.org Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Vanshika Dhawan, today’s host, welcomes filmmaker Ally Pankiw. Ally made her TV directing debut with Netflix's “Feel Good,” which she also produced. She was also a writer on the “Schitt's Creek” and directed the "Joan Is Awful” episode of Netflix's Black Mirror. Ally recently released her first feature film, “I Used to Be Funny," which she wrote and directed. Ally and Vanshika share an interesting conversation about her career and her latest film, which portrays the reality of overcoming trauma and PTSD. Key Takeaways: [1:41] Ali talks about her film, “I Used to Be Funny.” [3:54] Ally explains how she chose the main character’s career as a stand-up comedian. [6:37] Vanshika speaks about the difficult job of quantifying the damage done to the victims of sexual assault trauma. [9:01] Achieving justice doesn’t close a victim’s healing journey. [12:53] The systems in place allow abuse to happen. [17:08] Ally describes how the main character appears passive as a trauma response, finding it difficult to take action in her own life. [18:26] The film intends to validate victims of sexual assault in a way that the law can’t. [20:17] Ally shares her experience with the leading actress’ impersonation of the main character. [26:28] This Canadian film talks about what happens to our people every day. [28:10] Humor can also be a way to survive together. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Ally Pankiw Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew and Jordan Assaraf, your hosts, are joined by Charles Gluckstein in today’s compelling episode. Together, they embark on a journey through the expansive realm of AI, tracing its origins and illuminating its transformative evolution up to the present day. Within the ever-growing sphere of technological advancement, AI's massive influence on the legal landscape emerges as both inevitable and indispensable. Key Takeaways: [2:24] Charles discusses AI origins and the two types of Artificial Intelligence. [5:02] Is there one AI source, or is each company creating AI programs? [8:17] What AI programs are used in the legal field? [10:35] Are there programs that are specifically designed to assist lawyers? [13:13] Are there any pitfalls in the use of AI that lawyers should be aware of? [17:23] From a client's perspective, why must the legal firm they choose embrace new AI technologies? [21:03] Will AI impact the quality of education of younger lawyers? [22:01] Charles explores the quality of the work that AI does. [24:36] How does a client know if the AI tools a firm is using are reliable and accurate? [26:01] It is an issue for the law to recognize fake evidence. [28:32] What kind of AI tools are judges using? [31:35] Does the use of AI impact judicial independence? [31:58] How does AI apply to modify images impact medical malpractices and product liability cases? [33:55] Are lawyers being formally trained to use AI tools? [39:21] The more you use AI, the more you learn what it can do for you. [39:47] How is Jordan using Co-Pilot? [44:09] Shortly, most of our ideas and decisions will be checked with AI to ensure they are sound. [46:30] Charles talks about the imminent presence of AI-led robots covering different roles in assisting people. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew and Vanshika Dhawan, your hosts for today’s episode, welcome Mandi Gray to today’s conversation about sexual assault and defamation law. Mandi is a researcher, writer, and advocate who lives in Toronto with her dog CeCe. She was awarded a PhD. She is currently an assistant professor in an undergraduate Criminology Program for research and teaching focusing on gender and violence. Mandi also consults with a wide array of profit and nonprofit organizations on complex problems related to gender justice and injustice. Key Takeaways: [2:58] Mandi shares how she got interested in the topic of gender-based violence. [5:30] Mandi explains how meeting Lynn influenced her journey as an advocate for sexual assault victims. [7:47] Mandi did not know that formal reporting of sexual assault could lead to a defamation lawsuit. [11:20] Mandi discusses the anti-feminist backlash to discourage people from addressing sexual and gender violence. [12:33] Mandi acknowledges some of her own misconceptions. [16:01] How can you compensate for the loss of reputation monetarily? [18:50] Many victims are often worried about what could be the consequences of reporting. [22:55] What do advocates say about defamation lawsuits for reporting sexual violence? [29:30] The discriminatory stereotypes about people who experience sexual violence are the foundation for defamation lawsuits. [32:50] How should a rape victim act? [33:15] Diana addresses the ethics on the defense side. [37:45] Mandi talks about her book Suing for Silence. [41:28] Mandi shares other projects she is currently working on. [44:33] The most important is that people make informed decisions. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Mandi Gray Documentary: The Diary of a Rape Trial, Mandi Gray Suing for silence: Sexual Violence and Defamation Law, Mandi Gray Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, engages in a thought-provoking conversation with Aaron Palmer, the owner of Palmer Wellness and Rehab and an occupational therapist. They delve into the vital subjects of cultural responsiveness and humility, offering valuable insights and suggestions on how to exercise humility and achieve a better understanding of people from different cultural backgrounds, Key Takeaways: [3:21] What does cultural responsiveness mean? [6:48] Aaron shares the meaning of cultural competence. [9:32] Be careful of stereotyping! [11:08] Why is it important for organizations to be conscious of cultural competence and responsiveness? [12:03] Don't be afraid to ask questions when working with people from different backgrounds. [13:51] How can people understand more about different cultures? [17:34] A commitment needs to arise after seeing the particular cultural background someone brings, [17:55] Aaron emphasizes the need to acknowledge our biases (we all have them anyway) [19:34] Engaging in honest and authentic conversations with clients/patients is crucial. [21:05] Aaron explains the therapeutic use of self. [24:58] It is okay to admit we don’t know it all, show curiosity respectfully, and develop connectedness with clients. [29:01] Aaron speaks about balancing power imbalances. [33:03] Aaron dives deep into the topic of cultural responsiveness. [36:02] What does cultural responsiveness look like? [39:58] We all have a reason for doing what we do. What is that reason? [41:48] What does Team Splitting mean? [46:39] We are all just human beings. [50:03] Aaron talks about his background, his motivation to become an Occupational Therapist, and how he conducts his business. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Aaron Palmer Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew and Tiffany Lawand Fraser, your hosts, are joined by Stacey Levine in today’s episode to explore the field of rehabilitation and the valuable strategies Behavioral Therapists provide to improve patients’s quality of life. Stacey was named Healthcare Provider of the Year in the Award of Excellence in Brain Injury Rehabilitation in 2023. She is also co-founder and co-owner of Journey Rehabilitation and specializes in behavior therapy. Key Takeaways: [2:58] Stacey shares what motivated her to get into the field of rehabilitation. [4:28] Stacey highlights the importance of working with a multidisciplinary team. [5:52] Stacey explains in which part of the rehabilitation process she begins working with the patient as a Behavior therapy specialist. [7:39] What is Behavioral Therapy? What does a Behavioral Therapist do? [9:50] Stacey provides some examples of utilizing Behavioral Therapy. [12:45] What kind of collateral support does Stacey provide to families and caregivers? [15:05] Stacey explains how anyone could benefit from the strategies provided by Behavioral Therapists. [17:28] Stacey shares how it is to deal with resistant patients. [20:30] A behavioral therapist must find creative ways to engage the patient in the rehabilitation process. [22:11] Stacey describes the people who can benefit from Behavioral Therapy. [25:10] Stacey follows on some patients for years. [27:01] Stacey admits using the strategies she proposes to clients. [31:50] Stacey emphasizes the importance of being able to “disconnect” from the burden of work when it is time to return to her personal life. [33:04] Behavioral therapy should be applied according to the patient’s needs. [34:41] Which are the cases in which Behavioral Therapy is more used? [37:21] Stacey shares the particularities of working with brain-injured patients. [43:20] Discussion, awareness, and information about someone’s behavior is a way to encourage people to be more compassionate. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Stacey Levine Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, welcomes Linda O’Brien to today’s episode. Linda recently joined the Gluckstein family from a boutique litigation firm where she focused exclusively on civil litigation, defending tort litigants. She is now a key member of our Sexual Abuse group with the Jellinek Ellis Gluckstein team advocating solely for survivors of sexual abuse. Over her almost 30 years of practice, Linda has appeared before all levels of courts in Ontario, along with appearances before numerous boards and at private arbitrations. Linda is proud to be involved in initiatives to promote policies and practices to retain and advance women in law and to continue to serve as a mentor for many students and lawyers. Key Takeaways: [3:34] Linda talks about her work in the defense field before she started working for Gluckstein Lawyers. [7:26] Linda highlights the value of being empathetic with clients. [10:26] Brenda shares how she got the chance to speak in court after seven years of waiting. [14:14] Linda shares how she chose the type of law she ended up working in. [19:35] Linda discusses the importance of caring for clients and ensuring they are not retraumatized throughout the legal process. [20:43] Is there a mind shift coming from the defense side to the plaintiff kind of work? [25:23] Linda’s defense law background greatly benefits her work as part of the Sexual Abuse Group with the Jellinek Ellis Gluckstein team. [26:57] What are some of the most challenging aspects of her work with the sexual abuse cases she takes at Gluckstein? [31:21] Linda explains why causation is so complicated. [33:10] How long does it take to resolve a historical sexual abuse case? [37:45] No client goes to court for the money. [42:01] Advocacy is a powerful work. [42:57] Linda wishes she had no more work one day because that would mean no one would be suffering this way anymore. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Linda O’Brien Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, welcomes Adrienne Patterson to today’s episode. Adrienne is a former client who will share her experience working with the Gluckstein family. Adrianne participated in the Compassion Fatigue Conference of 2023, where she presented her story. Adrienne courageously shares her journey from recovering from a head injury and losing her career, to becoming a victim of sexual assault perpetrated by one of her physicians. Adrienne found her strength and purpose in speaking up for all of those who could not. Key Takeaways: [4:26] Adrienne shares some about her journey. [9:12] Adrienne talks about being pressured to return to work while still recovering from a head injury, which made her sicker. [10:59] Adrienne struggled to cope with life and began having suicidal ideations. [14:55] Brenda shares how she was impacted by not being allowed at her job to take time to take care of her mental health when she needed it the most. [18:30] Adrienne talks about her incredible loss after the injury. [21:11] Adrienne continues sharing her journey after the head injury and the support of her medical team (which kept growing to assist her needs). [26:25] Adrienne decided to contact the police to protect herself and others in similar situations. [29:55] Adrianne was treated as a lier at her workplace, and that affected her tremendously on a psychological level [32:02] Adrienne talks about dealing with the trauma. [33:29] Adrienne pressed charges. [38:07] Adrienne discusses sexual assault and her experience as a victim. [42:35] Adrienne reach out to Simona Jellinek. [46:37] Adrienne points out how differently the rights of the victims and the perpetrators are treated. [48:11] Adrienne decided to pursue the civil suit with Jellinek. [54:36] Speaking at the Compassion Fatigue Conference. [55:55] “I feel I matter as a human when I walk through Gluckstein’s doors.” [1:00:18] Adrienne was very mistrustful when first meeting Gluckstein Lawyers. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about the 16th Annual Complimentary Compassion Fatigue Conference. Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin

Brenda Agnew, your host, welcomes Jan Marin to today’s conversation, where they discuss a new project that Gluckstein Lawyers is launching: The Post-Settelment Resource Guide, a guide for people at the end of their settlement. This guide is meant to assist everyone involved in putting a settlement together for an individual or a family that has been through a case. This tool is crucial for guardians to know how to manage settlement funds more effectively. Key Takeaways: [1:52] Brenda shares how she met Glucksteing Lawyers and later became part of the team. [3:52] Jan provides context about this guide, which aims to assist guardians in administering and managing settlement funds. [7:27] Brenda explains what the passing of the account is about. [9:40] Jan explains who a guardian is. [11:16] Sometimes, being a parent and a guardian can be conflictive. [15:48] Jan highlights the most significant difference between a guardian and a parent. [17:50] Jan talks about the management plan. [18:44] Brenda advises other parents about crucial aspects they should consider when working on their management plan. [22:47] Mental health and recreational activities are two aspects all parents/guardians should prioritize in their management plans. [26:05] Jan advises allowing flexibility in your management plan and explains how that would look. [29:28] Brenda emphasizes the importance of having consideration over mental health care. [32:02] Jan explains how passing an account works. [34:17] Brenda shares her personal experience on how passing an account looks. [41:12] Jan provides additional suggestions on passing the accounts. [43:44] This is a business transaction; try to keep the emotional aspect out. [45:44] You can be an excellent parent and still have to learn to be a good guardian. Mentioned in this episode: To learn more about the work we do at Gluckstein Lawyers, please visit Gluckstein Lawyers. Learn more about Jan Marin Gluckstein Lawyers on Twitter Gluckstein Lawyers on Facebook Gluckstein Lawyers on Instagram Gluckstein Lawyers on YouTube Gluckstein Lawyers on Linkedin