Gravitas WINS Radio

Companies like Zomatos and Ubers have given rise to gig economy. Gig workers have lot of flexibility - they can choose type of work and hours of work. But they lack benefits that full-time employees get. Can we marry flexibility with benefits? My guest today asks, why not? What you'll listen Connect with mehttps://twitter.com/jjudehttps://www.linkedin.com/in/jjude/https://jjude.com/https://jjude.com/subscribehttps://youtube.com/gravitaswinspodcast@jjude.comhttps://gravitaswins.comConnect with Benjemen Elengovan https://www.linkedin.com/in/benjemenelengovan/ Your feedback counts Thank you for listening. If you enjoy the podcast, would you please leave a short review on Apple podcast or on YouTube? It takes less than 60 seconds, and it really makes a difference in finding this podcast. And it boosts my spirits. 😀 I would like to hear what resonated the most with you in this episode. Either you can email me or share it on social media and tag me. Thank you for your support. Have a life of WINS. Gravitas WINS is produced by Joseph Jude. Be sure to subscribe on Apple Podcast, Spotify,Google Podcast,YouTube, or the podcasting app of your choice. Please check out other episodes of Gravitas WINS Radio. For easy consumption, they are categorized by themes. If you are a fellow podcaster, you might be interested in How I Podcast or tools I use.

When it comes to wealth, there are lot of chatter about making wealth and growth wealth. But what about protecting it? How to ensure it gets passed to the next generation in the way you would like it to be? One of the ways of protecting wealth is with will. To discuss how to protect your wealth with will, I have a good friend of mine and a leading lawyer, Priyanka here. We discuss everything about creating will. What you'll listen Connect with mehttps://twitter.com/jjudehttps://www.linkedin.com/in/jjude/https://jjude.com/https://jjude.com/subscribehttps://youtube.com/gravitaswinspodcast@jjude.comhttps://gravitaswins.comConnect with Priyanka https://www.linkedin.com/in/priyanka-sud-654254186/Your feedback counts Thank you for listening. If you enjoy the podcast, would you please leave a short review on Apple podcast or on YouTube? It takes less than 60 seconds, and it really makes a difference in finding this podcast. And it boosts my spirits. 😀 I would like to hear what resonated the most with you in this episode. Either you can email me or share it on social media and tag me. Thank you for your support. Have a life of WINS. Gravitas WINS is produced by Joseph Jude. Be sure to subscribe on Apple Podcast, Spotify,Google Podcast,YouTube, or the podcasting app of your choice. Please check out other episodes of Gravitas WINS Radio. For easy consumption, they are categorized by themes. If you are a fellow podcaster, you might be interested in How I Podcast or tools I use.

While we talk about entrepreneurship, most of the discussions are about success, growth, and all the glories associated with it. It is said that we learn the best from our success and from other's failures. So here I'm talking to my friend Samson who can be rightly called as a serial entrepreneur to discuss what we should be careful about and what we should avoid in the path of entrepreneurship. What you'll listen Connect with mehttps://twitter.com/jjudehttps://www.linkedin.com/in/jjude/https://jjude.com/https://jjude.com/subscribehttps://youtube.com/gravitaswinspodcast@jjude.comhttps://gravitaswins.comConnect with Samson https://www.linkedin.com/in/sselladurai/Your feedback counts Thank you for listening. If you enjoy the podcast, would you please leave a short review on Apple podcast or on YouTube? It takes less than 60 seconds, and it really makes a difference in finding this podcast. And it boosts my spirits. 😀 I would like to hear what resonated the most with you in this episode. Either you can email me or share it on social media and tag me. Thank you for your support. Have a life of WINS. Gravitas WINS is produced by Joseph Jude. Be sure to subscribe on Apple Podcast, Spotify,Google Podcast,YouTube, or the podcasting app of your choice. Please check out other episodes of Gravitas WINS Radio. For easy consumption, they are categorized by themes. If you are a fellow podcaster, you might be interested in How I Podcast or tools I use.

Today in "Being a dad" series, KK and I are going to talk about parental anxiety from Dad's point of view. Anxiety is part of life. We can't avoid it. But we should learn to manage it, otherwise it can damage our families. KK and I are going to talk about trigger points for anxiety and our coping mechanisms of anxiety. Let me set some expectations here: I've two boys. KK has a son and a daughter. They are still young. Our kids are still in school going ages. They have not appeared for board exams, we have not stood in line for hours for college admissions, we have not handled the tension of marriage, and so on. And we are not counsellors. We are not telling you how to handle anxiety in all its different forms. Then why are we doing it? To paraphrase KK, this is an exercise for our younger and older selves. We wish someone taught us what we learnt; or we want to look back through the journey. In a way this is a documentary of our journey of being a dad. Hope you find it interesting. If you have any questions or comments, feel free to send them to either of us. Connect with mehttps://twitter.com/jjudehttps://www.linkedin.com/in/jjude/https://jjude.com/https://jjude.com/subscribehttps://youtube.com/gravitaswinspodcast@jjude.comhttps://gravitaswins.comConnect with Krishna Kumar (N) https://www.linkedin.com/in/storytellerkrishna/Your feedback counts Thank you for listening. If you enjoy the podcast, would you please leave a short review on Apple podcast or on YouTube? It takes less than 60 seconds, and it really makes a difference in finding this podcast. And it boosts my spirits. 😀 I would like to hear what resonated the most with you in this episode. Either you can email me or share it on social media and tag me. Thank you for your support. Have a life of WINS. Gravitas WINS is produced by Joseph Jude. Be sure to subscribe on Apple Podcast, Spotify,Google Podcast,YouTube, or the podcasting app of your choice. Please check out other episodes of Gravitas WINS Radio. For easy consumption, they are categorized by themes. If you are a fellow podcaster, you might be interested in How I Podcast or tools I use.

We are living our lives on the digital space more and more. But how many of us understand digital safety? I brought in my mentor and good friend Sastry to discuss the topic. Sastry is a serial entrepreneur and a Information Security Specialist. He also dealt with an identity theft. Hope today's conversation is useful to you. What you'll listen Connect with mehttps://twitter.com/jjudehttps://www.linkedin.com/in/jjude/https://jjude.com/https://jjude.com/subscribehttps://youtube.com/gravitaswinspodcast@jjude.comhttps://gravitaswins.comConnect with Sastry https://www.linkedin.com/in/sastry/Your feedback counts Thank you for listening. If you enjoy the podcast, would you please leave a short review on Apple podcast or on YouTube? It takes less than 60 seconds, and it really makes a difference in finding this podcast. And it boosts my spirits. 😀 I would like to hear what resonated the most with you in this episode. Either you can email me or share it on social media and tag me. Thank you for your support. Have a life of WINS. Gravitas WINS is produced by Joseph Jude. Be sure to subscribe on Apple Podcast, Spotify,Google Podcast,YouTube, or the podcasting app of your choice. Please check out other episodes of Gravitas WINS Radio. For easy consumption, they are categorized by themes. If you are a fellow podcaster, you might be interested in How I Podcast or tools I use.

Hello and welcome to Gravitas WINS conversations. KK and I are doing a series on "Being a dad". We already talked about how we learn to be a dad, who are our role models, and how we bond with kids. In the Today we are going to talk about building a family culture. I hope you find this actionable and insightful. If you have any questions or comments, feel free to send them to either of us. Connect with mehttps://twitter.com/jjudehttps://www.linkedin.com/in/jjude/https://jjude.com/https://jjude.com/subscribehttps://youtube.com/gravitaswinspodcast@jjude.comhttps://gravitaswins.comConnect with Krishna Kumar (N) https://www.linkedin.com/in/storytellerkrishna/Your feedback counts Thank you for listening. If you enjoy the podcast, would you please leave a short review on Apple podcast or on YouTube? It takes less than 60 seconds, and it really makes a difference in finding this podcast. And it boosts my spirits. 😀 I would like to hear what resonated the most with you in this episode. Either you can email me or share it on social media and tag me. Thank you for your support. Have a life of WINS. Gravitas WINS is produced by Joseph Jude. Be sure to subscribe on Apple Podcast, Spotify,Google Podcast,YouTube, or the podcasting app of your choice. Please check out other episodes of Gravitas WINS Radio. For easy consumption, they are categorized by themes. If you are a fellow podcaster, you might be interested in How I Podcast or tools I use.

Generative AI is the talk of the town. But is genAI a solution looking for a problem or can we use it to solve business problems? How can we use it to scale our business? What are its potentials for businesses? To discuss all of this, today I'm joined by Krishna Kumar, CEO of GreenPepper. He has been using OpenAI and developed more than 20 tools on it; he conducts workshops on prompt engineering, and possibilities of GenAI for business innovation. What you'll listen Here are the main points discussed in the episode: 1. The Rise of Generative AI: - Generative AI, specifically OpenAI's ChatGPT, has become immensely popular and widely used. - Its versatility as a general-purpose technology and productivity tool has made it a part of people's daily lives. - The exponential growth in AI capabilities and the vast amount of data being added to ChatGPT contribute to its effectiveness. 2. Development of Customized Tools: - With the release of ChatGPT 4, users can now create customized versions of the model to suit their specific needs. - Krishna Kumar and his team have developed several tools on OpenAI, ranging from productivity and writing tools to creative tools for creating cinematic visuals. - These customized tools enhance productivity, reduce the need for extensive prompting, and enable users to generate content effortlessly. 3. Workshops on Prompt Engineering: - Krishna Kumar conducts workshops to help CEOs and CXOs understand and harness the potential of generative AI. - The workshops focus on transitioning from the Google search mindset to effectively interacting with ChatGPT. - Prompt engineering and writing are emphasized to achieve better results and explore various use cases across different functional areas. 4. Utilizing Generative AI in Business Contexts: - CEOs are using generative AI tools, like ChatGPT, for personal productivity and efficiency gains. - They encourage their teams to use ChatGPT for various tasks, from drafting emails and writing blogs to creating proposals and case studies. - The optionality and idea generation capabilities of generative AI help businesses break biases, explore new ideas, and communicate more effectively with customers. 5. Applications in Retail Commerce and Beyond: - Generative AI can be extensively used in different customer touchpoints, such as customer communication, content writing, and idea generation. - In retail commerce, it can assist in creating compelling product descriptions, writing blog content, running effective marketing campaigns, and even generating professional grant proposals. - By using generative AI, businesses can streamline their communication, cater to specific customer personas, and save time, which can be utilized for strategic thinking and creativity.Overall, the conversation highlights the transformative potential of generative AI in solving business problems, empowering leaders, and revolutionizing communication across industries. Note: This summary captures the essence of the conversation and may not include all the details discussed. It is advised to listen to the full podcast episode for a comprehensive understanding. Connect with me https://twitter.com/jjudehttps://www.linkedin.com/in/jjude/https://jjude.com/https://jjude.com/subscribehttps://youtube.com/gravitaswinspodcast@jjude.comhttps://gravitaswins.comConnect with Krishna Kumar https://www.linkedin.com/in/krishnakumarm/Your feedback counts Thank you for listening. If you enjoy the podcast, would you please leave a short review on Apple podcast or on YouTube? It takes less than 60 seconds, and it really makes a difference in finding this podcast. And it boosts my spirits. 😀 I would like to hear what resonated the most with you in this episode. Either you can email me or share it on social media and tag me. Thank you for your support. Have a life of WINS. Gravitas WINS is produced by Joseph Jude. Be sure to subscribe on Apple Podcast, Spotify,Google Podcast,YouTube,...

In this series on "Being a dad", KK and I talk about everything about fatherhood. Bonding with kids is not an easy task, especially when we live in a materialistic world. There is an ongoing demand to work more, earn more, and bring home more. We can easily excuse ourselves for working more saying we are only doing that for kids. Amidst this, today we want to talk about how we both are taking steps to bond with our kids. I hope you find this actionable and insightful. If you have any questions or comments, feel free to send them to either of us. Connect with mehttps://twitter.com/jjudehttps://www.linkedin.com/in/jjude/https://jjude.com/https://jjude.com/subscribehttps://youtube.com/gravitaswinspodcast@jjude.comhttps://gravitaswins.comConnect with Krishna Kumar (N) https://www.linkedin.com/in/storytellerkrishna/Your feedback counts Thank you for listening. If you enjoy the podcast, would you please leave a short review on Apple podcast or on YouTube? It takes less than 60 seconds, and it really makes a difference in finding this podcast. And it boosts my spirits. 😀 I would like to hear what resonated the most with you in this episode. Either you can email me or share it on social media and tag me. Thank you for your support. Have a life of WINS. Gravitas WINS is produced by Joseph Jude. Be sure to subscribe on Apple Podcast, Spotify,Google Podcast,YouTube, or the podcasting app of your choice. Please check out other episodes of Gravitas WINS Radio. For easy consumption, they are categorized by themes. If you are a fellow podcaster, you might be interested in How I Podcast or tools I use.

English has given us enormous leverage in growing our services industry. But if India has to grow beyond the creamy layer and the metro, we need to teach the same software fundamentals in vernacular languages. If you look at Germany, Japan, and Russia they teach in their mother-tongues. My guest today, Tamizhvendan is doing exactly that. True to his name and combining his profession, he is teaching software fundamentals in Tamil. We are discussing the challenges and impact of his teaching. If India has to grow multi-fold as we project, we need more such educators. Hope today's discussion is a small contribution in that journey. What you'll listen Connect with mehttps://twitter.com/jjudehttps://www.linkedin.com/in/jjude/https://jjude.com/https://jjude.com/subscribehttps://youtube.com/gravitaswinspodcast@jjude.comhttps://gravitaswins.comConnect with TamizhVendan https://www.linkedin.com/in/tamizhvendan/Your feedback counts Thank you for listening. If you enjoy the podcast, would you please leave a short review on Apple podcast or on YouTube? It takes less than 60 seconds, and it really makes a difference in finding this podcast. And it boosts my spirits. 😀 I would like to hear what resonated the most with you in this episode. Either you can email me or share it on social media and tag me. Thank you for your support. Have a life of WINS. Gravitas WINS is produced by Joseph Jude. Be sure to subscribe on Apple Podcast, Spotify,Google Podcast,YouTube, or the podcasting app of your choice. Please check out other episodes of Gravitas WINS Radio. For easy consumption, they are categorized by themes. If you are a fellow podcaster, you might be interested in How I Podcast or tools I use.

In this series on "Being a dad", KK and I talk about everything about fatherhood. On today's episode we talk about our role-models as fathers, how we learn about being a dad, and how society influences fatherhood. I hope you find this helpful in being a dad. Connect with mehttps://twitter.com/jjudehttps://www.linkedin.com/in/jjude/https://jjude.com/https://jjude.com/subscribehttps://youtube.com/gravitaswinspodcast@jjude.comhttps://gravitaswins.comConnect with Krishna Kumar (N) https://www.linkedin.com/in/storytellerkrishna/Your feedback counts Thank you for listening. If you enjoy the podcast, would you please leave a short review on Apple podcast or on YouTube? It takes less than 60 seconds, and it really makes a difference in finding this podcast. And it boosts my spirits. 😀 I would like to hear what resonated the most with you in this episode. Either you can email me or share it on social media and tag me. Thank you for your support. Have a life of WINS. Gravitas WINS is produced by Joseph Jude. Be sure to subscribe on Apple Podcast, Spotify,Google Podcast,YouTube, or the podcasting app of your choice. Please check out other episodes of Gravitas WINS Radio. For easy consumption, they are categorized by themes. If you are a fellow podcaster, you might be interested in How I Podcast or tools I use.

In this episode of Gravitas WINS Conversations, Joseph Jude interviews Major General Neeraj Bali (Retd), a SENA medal recipient and author of 'The Winning Culture.' General Neeraj Bali talks about the importance of culture in organizations, using examples from the Indian Army and Indigo airlines to underscore his points. He emphasizes the power of culture to guide behaviors and lead to extraordinary outcomes. The discussion sheds light on how to develop a robust culture, the role of leadership in shaping culture, and the types of errors common in organizations. The discussion includes fascinating accounts from General Neeraj Bali's military career and how these experiences shaped his approach to leadership and culture-building. The interview concludes with a discussion on the definition of living a good life, focusing on the importance of finding purpose and meaning in one's endeavors. What you'll listen Connect with mehttps://twitter.com/jjudehttps://www.linkedin.com/in/jjude/https://jjude.com/https://jjude.com/subscribehttps://youtube.com/gravitaswinspodcast@jjude.comhttps://gravitaswins.comConnect with Maj Gen Neeraj Bali (Retd) https://www.linkedin.com/in/neerajbali7/Your feedback counts Thank you for listening. If you enjoy the podcast, would you please leave a short review on Apple podcast or on YouTube? It takes less than 60 seconds, and it really makes a difference in finding this podcast. And it boosts my spirits. 😀 I would like to hear what resonated the most with you in this episode. Either you can email me or share it on social media and tag me. Thank you for your support. Have a life of WINS. Gravitas WINS is produced by Joseph Jude. Be sure to subscribe on Apple Podcast, Spotify,Google Podcast,YouTube, or the podcasting app of your choice. Please check out other episodes of Gravitas WINS Radio. For easy consumption, they are categorized by themes. If you are a fellow podcaster, you might be interested in How I Podcast or tools I use.

In this series on "Being a dad", KK and I talk about everything about fatherhood. In this first episode, we talk about our families, fathers, and everything that shapes our thought process as a dad. I hope you find this helpful in being a dad. Connect with mehttps://twitter.com/jjudehttps://www.linkedin.com/in/jjude/https://jjude.com/https://jjude.com/subscribehttps://youtube.com/gravitaswinspodcast@jjude.comhttps://gravitaswins.comConnect with Krishna Kumar (N) https://www.linkedin.com/in/storytellerkrishna/Your feedback counts Thank you for listening. If you enjoy the podcast, would you please leave a short review on Apple podcast or on YouTube? It takes less than 60 seconds, and it really makes a difference in finding this podcast. And it boosts my spirits. 😀 I would like to hear what resonated the most with you in this episode. Either you can email me or share it on social media and tag me. Thank you for your support. Have a life of WINS. Gravitas WINS is produced by Joseph Jude. Be sure to subscribe on Apple Podcast, Spotify,Google Podcast,YouTube, or the podcasting app of your choice. Please check out other episodes of Gravitas WINS Radio. For easy consumption, they are categorized by themes. If you are a fellow podcaster, you might be interested in How I Podcast or tools I use.

If India has to grow, we need lot of startups and entrepreneurs. Not all of them will be privileged to bootstrap their ideas. That is where angel investors come in. Today I have my friend and an angel investor, Manish Verma. He has been a banker, operator, and investor. So he knows all angels of running a business. We are going to discuss how to get funded from angel investors. What you'll listen Connect with mehttps://twitter.com/jjudehttps://www.linkedin.com/in/jjude/https://jjude.com/https://jjude.com/subscribehttps://youtube.com/gravitaswinspodcast@jjude.comhttps://gravitaswins.comConnect with Manish Verma https://www.linkedin.com/in/manish-verma-18a3912/Your feedback counts Thank you for listening. If you enjoy the podcast, would you please leave a short review on Apple podcast or on YouTube? It takes less than 60 seconds, and it really makes a difference in finding this podcast. And it boosts my spirits. 😀 I would like to hear what resonated the most with you in this episode. Either you can email me or share it on social media and tag me. Thank you for your support. Have a life of WINS. Gravitas WINS is produced by Joseph Jude. Be sure to subscribe on Apple Podcast, Spotify,Google Podcast,YouTube, or the podcasting app of your choice. Please check out other episodes of Gravitas WINS Radio. For easy consumption, they are categorized by themes. If you are a fellow podcaster, you might be interested in How I Podcast or tools I use.

Ruthless with strategy means having a clear understanding of the goals to achieve, resources needed to get there, and partners who will facilitate the journey. Those leaders demand data and they make data driven decisions, rather than swinging based on emotions. Working for them is not easy. It is highly demanding. Long hours are probably required. However, in the long run employees under such bosses tend to learn more and feel a sense of accomplishment and satisfaction. Working for bosses who are ruthless with people can be frustrating. They demand that you reply back to their emails and slack messages quickly, they monitor the breaks you take, and scrutinise when you come and leave office. If you work for them job becomes futile and fruitless. If you have a choice, choose to work for bosses who are ruthless with strategy. Connect with me https://twitter.com/jjudehttps://www.linkedin.com/in/jjude/https://jjude.com/https://jjude.com/subscribehttps://youtube.com/gravitaswinspodcast@jjude.comhttps://gravitaswins.comYour feedback counts Thank you for listening. If you enjoy the podcast, would you please leave a short review on Apple podcast or on YouTube? It takes less than 60 seconds, and it really makes a difference in finding this podcast. And it boosts my spirits. 😀 I would like to hear what resonated the most with you in this episode. Either you can email me or share it on social media and tag me. Thank you for your support. Have a life of WINS. Gravitas WINS is produced by Joseph Jude. Be sure to subscribe on Apple Podcast, Spotify,Google Podcast,YouTube, or the podcasting app of your choice. Please check out other episodes of Gravitas WINS Radio. For easy consumption, they are categorized by themes. If you are a fellow podcaster, you might be interested in How I Podcast or tools I use.

With the explosive growth of generative AI, data is not just oil, it is the new art. Data scientists are the new artists. We have one such awesome artist with us today. We are going to explore how to get into data science, how to grow in it, and everything in between. What you'll listen Connect with mehttps://twitter.com/jjudehttps://www.linkedin.com/in/jjude/https://jjude.com/https://jjude.com/subscribehttps://youtube.com/gravitaswinspodcast@jjude.comhttps://gravitaswins.comConnect with Tamanna Sharma https://www.linkedin.com/in/tamanna-sharma-4bbb66a1/Your feedback counts Thank you for listening. If you enjoy the podcast, would you please leave a short review on Apple podcast or on YouTube? It takes less than 60 seconds, and it really makes a difference in finding this podcast. And it boosts my spirits. 😀 I would like to hear what resonated the most with you in this episode. Either you can email me or share it on social media and tag me. Thank you for your support. Have a life of WINS. Gravitas WINS is produced by Joseph Jude. Be sure to subscribe on Apple Podcast, Spotify,Google Podcast,YouTube, or the podcasting app of your choice. Please check out other episodes of Gravitas WINS Radio. For easy consumption, they are categorized by themes. If you are a fellow podcaster, you might be interested in How I Podcast or tools I use.

There has been a lot of debate about working long hours recently in Indian social media. Narayana Murthy, celebrated founder of Infosys suggested that Indian youth should work 70 hours per week for national interest. Another entrepreneur doubled it to 140 hours. Here are my five points regarding hard work: • Any worthwhile pursuit requires hard work • It's crucial to enjoy whatever you choose to pursue • Consider who benefits from your effort and work • Having a support system is essential • Know what is enough for you Connect with me https://twitter.com/jjudehttps://www.linkedin.com/in/jjude/https://jjude.com/https://jjude.com/subscribehttps://youtube.com/gravitaswinspodcast@jjude.comhttps://gravitaswins.comYour feedback counts Thank you for listening. If you enjoy the podcast, would you please leave a short review on Apple podcast or on YouTube? It takes less than 60 seconds, and it really makes a difference in finding this podcast. And it boosts my spirits. 😀 I would like to hear what resonated the most with you in this episode. Either you can email me or share it on social media and tag me. Thank you for your support. Have a life of WINS. Gravitas WINS is produced by Joseph Jude. Be sure to subscribe on Apple Podcast, Spotify,Google Podcast,YouTube, or the podcasting app of your choice. Please check out other episodes of Gravitas WINS Radio. For easy consumption, they are categorized by themes. If you are a fellow podcaster, you might be interested in How I Podcast or tools I use.

Startup founders dream of building the next big thing. At least I did when I launched a cyber-security startup. But as the statistics show majority of the startups fail and fizzle out. Today I'm talking to Sohail who wants to change that. He has been a founder himself, not once but twice. He understands the field well. He has started The Builders club, a vibrant community to support and help startup founders and other creators in their dream journey. We are discussing why startups fail and what can be done to reduce the chance of failure. What you'll listen Connect with mehttps://twitter.com/jjudehttps://www.linkedin.com/in/jjude/https://jjude.com/https://jjude.com/subscribehttps://youtube.com/gravitaswinspodcast@jjude.comhttps://gravitaswins.comConnect with Sohail Khan https://www.linkedin.com/in/sohail-khan-55303410/Your feedback counts Thank you for listening. If you enjoy the podcast, would you please leave a short review on Apple podcast or on YouTube? It takes less than 60 seconds, and it really makes a difference in finding this podcast. And it boosts my spirits. 😀 I would like to hear what resonated the most with you in this episode. Either you can email me or share it on social media and tag me. Thank you for your support. Have a life of WINS. Gravitas WINS is produced by Joseph Jude. Be sure to subscribe on Apple Podcast, Spotify,Google Podcast,YouTube, or the podcasting app of your choice. Please check out other episodes of Gravitas WINS Radio. For easy consumption, they are categorized by themes. If you are a fellow podcaster, you might be interested in How I Podcast or tools I use.

Life is uncertain. To deal with this vastness of uncertainty, we create small pockets of certainty like safe spaces like our houses, daily routines like going to and returning from the office at a fixed time, and dependable friends. These certainties act as proof that we have successfully navigated life thus far. However, relying solely on these established certainties can weaken our convictions. In this episode, I talk about how to think about the intersection of conviction and certainty.

Getting a customer is a challenge. Relatively speaking, delighting a customer and converting them into a repeat customer is easier. That is the theme of today's conversation. I have Kavitha, a seasoned customer success manager. We are going to discuss examples, metrics, and challenges of a customer success manager. Hope you find this interview useful. What you'll listen Connect with mehttps://twitter.com/jjudehttps://www.linkedin.com/in/jjude/https://jjude.com/https://jjude.com/subscribehttps://youtube.com/gravitaswinspodcast@jjude.comhttps://gravitaswins.comConnect with Kavitha https://www.linkedin.com/in/kavithaashtakala/Your feedback counts Thank you for listening. If you enjoy the podcast, would you please leave a short review on Apple podcast or on YouTube? It takes less than 60 seconds, and it really makes a difference in finding this podcast. And it boosts my spirits. 😀 I would like to hear what resonated the most with you in this episode. Either you can email me or share it on social media and tag me. Thank you for your support. Have a life of WINS. Gravitas WINS is produced by Joseph Jude. Be sure to subscribe on Apple Podcast, Spotify,Google Podcast,YouTube, or the podcasting app of your choice. Please check out other episodes of Gravitas WINS Radio. For easy consumption, they are categorized by themes. If you are a fellow podcaster, you might be interested in How I Podcast or tools I use.

I talk about my learning framework and how I find good information to learn.