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HoCoSo CONVERSATION

Business & Economics Podcasts

HoCoSo CONVERSATION is a podcast channel, encouraging the discussion with thought leaders from around the world, for the hospitality industry and beyond. Together we are better. Brought on by the rapid changes in our industry and the world, the blurring of boundaries, it is more important than ever before that we collaborate to find solutions, together. This channel is hosted by Jay Humphries, Chairperson of HoCoSo, and focuses on wellbeing, leadership, personal transformation, community, connection and more. Listen in and Subscribe! #hocosoconversation

Location:

Switzerland

Description:

HoCoSo CONVERSATION is a podcast channel, encouraging the discussion with thought leaders from around the world, for the hospitality industry and beyond. Together we are better. Brought on by the rapid changes in our industry and the world, the blurring of boundaries, it is more important than ever before that we collaborate to find solutions, together. This channel is hosted by Jay Humphries, Chairperson of HoCoSo, and focuses on wellbeing, leadership, personal transformation, community, connection and more. Listen in and Subscribe! #hocosoconversation

Language:

English

Contact:

+9613045441


Episodes
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Showing up as you are - Part 4 - with Gary Anello

9/9/2025
In part 4 of this special series “Showing up as you are”, recorded during 2024, with Jay Humphries and leadership expert Gary Anello; Gary shares a personal story about visiting his mother and dealing with the challenges of aging parents, independence, and memory. They delve into various themes, including the significance of authentic leadership, the mindfulness approach, and the importance of allowing individuals to show up as they are in both personal and professional spaces. The episode wraps up with discussions on how to present oneself authentically in workplaces and in daily life. Tune in for unfiltered, genuine dialogues on leading and living with authenticity. Read more: Lorena Wüthrich, writes The Poisonous Impact of Avoiding the Truth - Reflections on the special series "Showing up as you are" Follow us on Instagram: @hocosoconversation and Linkedin: HoCoSo Conversation

Duration:01:12:49

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Showing up as you are - Part 2 - with Gary Anello

9/8/2025
In part 2 of this special series “Showing up as you are”, recorded during 2024, with Jay Humphries and leadership expert Gary Anello; Jay delves into themes of authenticity, diversity, equality, and inclusion, emphasizing the importance of telling the truth and leading with integrity. They discuss the personal impacts of not living one's truth, referencing plays such as Eugene O'Neill's 'Long Day’s Journey Into Night' and Arthur Miller's 'Death of a Salesman' to illustrate the consequences of inauthenticity. Through candid and unfiltered conversations, Jay and Gary explore the challenges and importance of showing up as one's true self both personally and professionally. Read more: Lorena Wüthrich, writes The Poisonous Impact of Avoiding the Truth - Reflections on the special series "Showing up as you are" Follow us on Instagram: @hocosoconversation and Linkedin: HoCoSo Conversation

Duration:00:51:10

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Showing up as you are - Part 1 - with Gary Anello

9/8/2025
In this special series “Showing up as you are”, recorded during 2024, Jay Humphries hosts leadership expert Gary Anello,. Together, they explore the critical themes of diversity, equality, and inclusion in leadership and daily life. In this first episode, Jay discusses their personal journey over the past two years, including coming out as non-binary, dealing with burnout and depression, and the importance of showing up authentically in life and leadership. Gary talks about his recent career presentations in Portugal, positive intelligence coaching based on the book 'Positive Intelligence' by Shirzad Chamine, and the significant impact of mindset shifts. The episode also delves into how past experiences shape our perceptions and the importance of embracing the present moment. Read more: Lorena Wüthrich, writes The Poisonous Impact of Avoiding the Truth - Reflections on the special series "Showing up as you are" Follow us on Instagram: @hocosoconversation and Linkedin: HoCoSo Conversation

Duration:00:47:22

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Showing up as you are - Part 3 - with Gary Anello

9/8/2025
In part 3 of this special series “Showing up as you are”, recorded during 2024, with Jay Humphries and leadership expert Gary Anello; the duo discusses themes of diversity, inclusion, and leadership in a polarized world. Jay emphasizes the importance of honesty and authenticity in both personal and professional relationships. They explore the emotional challenges of attachment and expectations, the significance of creating safe spaces, and the struggles of reconciling personal identity with societal and organizational expectations. The episode encapsulates candid conversations about leadership, vulnerability, and the human experience. Tune in for unfiltered, genuine dialogues on leading and living with authenticity. Read more: Lorena Wüthrich, writes The Poisonous Impact of Avoiding the Truth - Reflections on the special series "Showing up as you are" Follow us on Instagram: @hocosoconversation and Linkedin: HoCoSo Conversation

Duration:00:57:07

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Freedom, Responsibility and the Future of Democracy - Conversations with Echo

8/18/2025
In this special episode of the HoCoSo CONVERSATION, hosted by Jay Humphries, the conversation revolves around a deep and reflective dialogue initially inspired by an interaction with an AI named Echo through ChatGPT. Jay brings this conversation to his logotherapy coach and philosopher, Dr. Andrea Schreiber, to further unpack themes around freedom of speech, democracy, and the implications of new laws, particularly the UK's Online Safety Act. The dialogue explores the erosion of personal agency, the dangers of mass surveillance, biometric data, and the potential risks of technological advancements on civil liberties. The discussion also delves into the distrust in political systems, the impact of consumerism, and the broader philosophical implications of living in a highly controlled and monitored society. Through this thoughtful exchange, the aim is to model open dialogue and encourage critical thinking and questioning in an era of increasing digital control and political polarization. Follow us on Instagram: @hocosoconversation and Linkedin: HoCoSo Conversation

Duration:01:13:20

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Cold Water Swimming Diaries: Intro "A Journey of Change and Transformation"

7/17/2025
In the special series 'The Diary of a Cold Water Swimmer,' your host Jay Humphries dives deep into topics of diversity, resilience, and visionary leadership for the future. Sharing personal backstory, Jay discusses overcoming challenges, starting a consulting business, and thriving in the hospitality industry. The impact of COVID-19 caused significant disruptions, leading to new discussions on resilience and mental health. Jay's journey includes coming out as non-binary and facing exclusion, which highlighted the importance of authentic inclusivity. Jay invites you to engage in 'The Cold Water Swimming Diaries' podcast series for meaningful conversations about inclusive leadership and embracing diversity for a better tomorrow. Follow us on Instagram: @hocosoconversation and Linkedin: HoCoSo Conversation

Duration:00:08:56

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The Improvement Series - S1/Ep5: "Becoming unstuck and Unlocking your true potential", with Simon Jeffries

11/30/2023
Welcome to The HoCoSo Improvement Series. A series of conversations with guests from a variety of backgrounds in sport, the military, business, and wellbeing to discuss their area of expertise and experiences in the sphere of personal development. This series is hosted by Jon Hazan, Executive Coach, at Atlas Coaching "I have always been fascinated by human behaviour, and our ability to adapt to different environments, learn from our past and apply these learnings in new directions. Where better to learn than from those who have done it themselves. " These conversations are often humorous, always enlightening and hopefully entertaining. On our fifth episode of this series, our guest is Simon Jeffries, former UK Special Forces leader, founder of The Natural Edge a high performance mindset coaching company combining expert knowledge with effective methodology for clients from all industries and backgrounds. Together with Jon, they talk about becoming your ideal self, why a systemic approach is vital to achieve a successful mindset change and how to overcome the challenges of achieving meaningful change. Tune in and discover yourself, distinguish between transition and change. Related episodes: The Improvement Series - S1/Ep1: "Midlife Transitions" with Jay (Jonathan) Humphries The Improvement Series - S1/Ep2: "What does Focus look like" with Ruaridh McConnochie The Improvement Series - S1/Ep3: "Meantal Wealth and How to create a support network" with Mike Pagan The Improvement Series - S1/Ep4: "Building and maintaining Confidence " with Pasha Munro Join us for this enlightening conversation! Follow our journey and our discussion with some of the most renowned and influential people of our time. ­­­ Subscribe to our channel, under HoCoSo CONVERSATION, on: Spotify, Apple Podcasts, Castro, Stitcher, Podcast addict, Podchaser, Deezer, Listen notes, Tune In, iHeart Radio, and many more... Follow us on Instagram: @hocosoconversation and Linkedin: HoCoSo Conversation

Duration:00:27:37

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The Improvement Series - S1/Ep4: "Building and Maintaining Confidence", with Pasha Munro

11/30/2023
Welcome to The HoCoSo Improvement Series. A series of conversations with guests from a variety of backgrounds in sport, the military, business, and wellbeing to discuss their area of expertise and experiences in the sphere of personal development. This series is hosted by Jon Hazan, Executive Coach, at Atlas Coaching "I have always been fascinated by human behaviour, and our ability to adapt to different environments, learn from our past and apply these learnings in new directions. Where better to learn than from those who have done it themselves. " These conversations are often humorous, always enlightening and hopefully entertaining. On our fourth episode of this series, our guest is Pasha Munro, former UK Special Forces turned project manager and entrepreneur. Together with Jon, they dive into Pasha's difficult childhood, searching for what me him who he is today and how his upbringing shaped his self-confidence and determination, allowing to have the career of his dreams. Tune in and discover yourself, distinguish between transition and change, and stay tuned for more episodes of The Improvement Series coming soon ... Related episodes: The Improvement Series - S1/Ep1:"Midlife Transitions" with Jay (Jonathan) Humphries The Improvement Series - S1/Ep2: "What does Focus looks like" with Ruaridh McConnochie The Improvement Series - S1/Ep3: "Mental Wealth and How to create a support network" with Mike Pagan Join us for this enlightening conversation! Follow our journey and our discussion with some of the most renowned and influential people of our time. ­­­ Subscribe to our channel, under HoCoSo CONVERSATION, on: Spotify, Apple Podcasts, Castro, Stitcher, Podcast addict, Podchaser, Deezer, Listen notes, Tune In, iHeart Radio, and many more... Follow us on Instagram: @hocosoconversation and Linkedin: HoCoSo Conversation

Duration:00:29:56

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The Improvement Series - S1/Ep3: "Mental Wealth and How to create a support network", with Mike Pagan

11/9/2023
Welcome to The HoCoSo Improvement Series. A series of conversations with guests from a variety of backgrounds in sport, the military, business, and wellbeing to discuss their area of expertise and experiences in the sphere of personal development. This series is hosted by Jon Hazan, Executive Coach, at Atlas Coaching "I have always been fascinated by human behaviour, and our ability to adapt to different environments, learn from our past and apply these learnings in new directions. Where better to learn than from those who have done it themselves. " These conversations are often humorous, always enlightening and hopefully entertaining. On our third episode of this series, our guest is Mike Pagan, mental wealth expert, executive coach and motivational keynote speaker. Together with Jon, they explore what Mike refers to as ‘positive mental wealth’ through building a handpicked support network of friends, professionals and confidantes who can help one to unlock significant performance improvements. Mike authored two books Mental Wealth (Unlock your potential, enrich your life) and Faff (The false art of feeling fulfilled). Tune in and discover yourself, distinguish between transition and change, and stay tuned for more episodes of The Improvement Series coming soon ... Related episodes: The Improvement Series - S1/Ep1: "Midlife Transitions" with Jay (Jonathan) Humphries The Improvement Series - S1/Ep2: "What does Focus look like" with Ruaridh McConnochie Join us for this enlightening conversation! Follow our journey and our discussion with some of the most renowned and influential people of our time. ­­­ Subscribe to our channel, under HoCoSo CONVERSATION, on: Spotify, Apple Podcasts, Castro, Stitcher, Podcast addict, Podchaser, Deezer, Listen notes, Tune In, iHeart Radio, and many more... Follow us on Instagram: @hocosoconversation and Linkedin: HoCoSo Conversation

Duration:00:30:34

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The Improvement Series - S1/Ep2: "What does Focus look like", with Ruaridh McConnochie

10/19/2023
Welcome to The HoCoSo Improvement Series. A series of conversations with guests from a variety of backgrounds in sport, the military, business, and wellbeing to discuss their area of expertise and experiences in the sphere of personal development. This series is hosted by Jon Hazan, Executive Coach, at Atlas Coaching "I have always been fascinated by human behaviour, and our ability to adapt to different environments, learn from our past and apply these learnings in new directions. Where better to learn than from those who have done it themselves. " These conversations are often humorous, always enlightening and hopefully entertaining. On our second episode of this series, our guest is Ruaridh [Rory] McConnochie, professional rugby player and athlete at Bath Rugby. Together with Jon, they explore how determination and focus sets the pathway to success. Tune in and discover yourself, distinguish between transition and change, and stay tuned for more episodes of The Improvement Series coming soon ... Related episodes: The Improvement Series - S1/Ep1:"Midlife Transitions" with Jay (Jonathan) Humphries Join us for this enlightening conversation! Follow our journey and our discussion with some of the most renowned and influential people of our time. ­­­ Subscribe to our channel, under HoCoSo CONVERSATION, on: Spotify, Apple Podcasts, Castro, Stitcher, Podcast addict, Podchaser, Deezer, Listen notes, Tune In, iHeart Radio, and many more... Follow us on Instagram: @hocosoconversation and Linkedin: HoCoSo Conversation

Duration:00:29:55

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"Appreciating every step of your life journey" with Peter Meyer

9/24/2023
Peter Meyer is in conversation with Jay Humphries, your host. Together they delve into Peter's past and discover how he has been able to turn his dreams into reality. How setting objectives, taking steps to achieve these, surrounding yourself well truly helps you achieve your life goals. But also keeping track of the things you have done in your life and the things you still want to do. To learn that disappointments, should strengthen you, not weaken you. This is a conversation that will remind you about the experiences in your life and how they have shaped you, and it will make you value every little step in your life journey. About our guest: Peter Meyer grew up on an incredible Safari Reserve running wild with Zulus and wild animals, set up by his father James (Jimmy) Meyer. At the age of 10 he moved to boarding school in the UK and there excelled at sports being a 1st Team player of all sports and a record breaking swimmer. He then entered the world of hotels, studied at Les Roches University in Switzerland, and worked for Hilton, Rosewood Hotels and Resorts, JA Hotels and YTL Hotels. In 2014, at the age of 30 Peter sadly lost his father to cancer. Struggling to focus on the Hotel world he found himself presented with an opportunity in Acting and Modelling. He worked his way up in 2 years to acting in feature films including Hollywood productions alongside A-Lists Actors such as Brad Pitt & Marion Cotillard in Allied, Liam Neeson in The Commuter and The Transformers , The Last Knight all as an extra. He had his first lead-role playing Lee Reynolds in Guide to Get Lucky in 2015. Some of his Modeling has been with brands such as Hugo Boss, Ralph Lauren, GANT & Tommy Hilfiger. He wrote and produced The Boy From the Wild, a documentary about his idyllic childhood nurtured by an inspirational father who taught him to believe that everything is possible. >> Get the book on Amazon. Peter is now owner and founder of The Meyer Studios, an Award Winning stunning large open-plan Penthouse Photography Studio in Clapham, London. He has been featured in Surrey Magazine, in RTechRound, in Esquire, and more. Related Episodes: "Wholistic leadership" with Chris Mumford Follow us on Instagram: @hocosoconversation and Linkedin: HoCoSo Conversation

Duration:00:49:47

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The Improvement Series - S1/Ep1: "Midlife Transitions", with Jay (Jonathan) Humphries

5/28/2023
Welcome to The HoCoSo Improvement Series. A series of conversations with guests from a variety of backgrounds in sport, the military, business, and wellbeing to discuss their area of expertise and experiences in the sphere of personal development. This series is hosted by Jon Hazan, Executive Coach, at Atlas Coaching "I have always been fascinated by human behaviour, and our ability to adapt to different environments, learn from our past and apply these learnings in new directions. Where better to learn than from those who have done it themselves. " These conversations are often humorous, always enlightening and hopefully entertaining. On our first episode of this series, our guest is no other than Jay (Jonathan) Humphries, your usual host to The HoCoSo CONVERSATION. Together with Jon, they will delve into "midlife transitions" and the process by which we recognize a need for change and act upon it. Tune in and discover yourself, distinguish between transition and change, and stay tuned for more episodes of The Improvement Series coming soon ... Related episodes: "Why New Year's resolutions don't work and what you need to know to live your life intentionally" with Claudia Roth - Part of The Hospitality Resilience Series “Learnings from Resilience: How can we thrive going forward” – with our community of experts from The Hospitality Resilience Series Join us for this enlightening conversation! Follow our journey and our discussion with some of the most renowned and influential people of our time. ­­­ Subscribe to our channel, under HoCoSo CONVERSATION, on: Spotify, Apple Podcasts, Castro, Stitcher, Podcast addict, Podchaser, Deezer, Listen notes, Tune In, iHeart Radio, and many more... Follow us on Instagram: @hocosoconversation and Linkedin: HoCoSo Conversation Follow us on Instagram: @hocosoconversation and Linkedin: HoCoSo Conversation

Duration:00:33:18

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"Why Living Well is Good for Our Health" with Celine Vadam

5/17/2023
Celine Vadam is in conversation with Jonathan Humphries, your host. Together they explore why and how living well is good for our health. They will be tackling questions such as: Celine is proof of how powerful and empowering living a healthy and sustainable life can be. She is a consultant with over a decade of expertise in hospitality, tourism, wellness/spa, F&B and sustainability, from operations to development. She is also a certified integrative health coach from the Institute of Integrative Nutrition and a holistic wellness practitioner (energy healing, yoga, nutrition, mindfulness). Celine founded WE(i) Think in 2020, aiming to bring a wellness and sustainability angle to the hospitality and tourism industry. She launched the Hospitality of the Future ThinkTank in December 2020, brainstorming with industry experts on what hotels should thrive towards with sustainability, wellness and innovation at their core. Related Episodes: "Wholistic leadership" with Chris Mumford "Mental Health, Wellness and Creativity" with Mariana Palmeiro "Community-building: the journey it takes us on and its importance" with Monika Kanokova "Personal Tranformation: Living with a positive mindset to create new results" with Simone Gibertoni "Habit Building and Forming for the new Year" with Mark Hardie - Part 1 Subscribe to our channel, under HoCoSo CONVERSATION, on: Spotify, Apple Podcasts, Castro, Stitcher, Podcast addict, Podchaser, Deezer, Listen notes, Tune In, iHeart Radio, and many more... Follow us on Instagram: Follow us on Instagram: @hocosoconversation and Linkedin: HoCoSo Conversation

Duration:00:55:17

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"Innovation and Creativity - The search for a higher life quality" with Olga Donica - Part 1

11/29/2022
Olga Donica is in conversation with Jonathan Humphries, your host. Olga is Head of Innovation, Research and Longevity at Clinique La Prairie. In part 1 of this podcast, they explore the role of innovation and Olga’s passion and curiosity towards innovation and longevity. In innovation, we only need the three C’s: Curiosity, Creativity and Creation. Listen to Part 2! Join us for this enlightening conversation! Follow our journey and our discussion with some of the most renowned and influential people of our time. Related Episodes: “Mental health, wellness and creativity” with Mariana Palmeiro “Personal Transformation: Living with a positive mindset to create new results” – with Simone Gibertoni “The future of sleep: How to reduce stress and improve your personal performance” – with Yadid Ayzenberg Subscribe to our channel, under HoCoSo CONVERSATION, on: Spotify, Apple Podcasts, Castro, Stitcher, Podcast addict, Podchaser, Deezer, Listen notes, Tune In, iHeart Radio, and many more... Follow us on Instagram: @hocosoconversation and Linkedin: HoCoSo Conversation

Duration:00:26:00

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“Innovation and Creativity - The search for a higher life quality” with Olga Donica - Part 2

11/29/2022
Olga Donica is in conversation with Jonathan Humphries, your host. Olga is Head of Innovation, Research and Longevity at Clinique La Prairie. In part 2, they will be discussing the latest thinking around innovation and the leading edge holistic health supplements brought out recently by Clinique La Prairie. These supplements are designed to improve our quality of life, and they are based on a whole research of genetics and epigenetics and the environmental impact on our genes, touching on centenarians and what it means to live longer and better. Haven't listened to Part 1? Here it is! Join us for this enlightening conversation! Follow our journey and our discussion with some of the most renowned and influential people of our time. Related Episodes: “Mental health, wellness and creativity” with Mariana Palmeiro “Personal Transformation: Living with a positive mindset to create new results” – with Simone Gibertoni “The future of sleep: How to reduce stress and improve your personal performance” – with Yadid Ayzenberg Subscribe to our channel, under HoCoSo CONVERSATION, on: Spotify, Apple Podcasts, Castro, Stitcher, Podcast addict, Podchaser, Deezer, Listen notes, Tune In, iHeart Radio, and many more... Follow us on Instagram: @hocosoconversation and Linkedin: HoCoSo Conversation

Duration:00:36:32

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“Regulating Ourselves: Tools to find better balance and resilience” with Delmus ‘Coach’ Pinkston

7/27/2022
Delmus “Coach” Pinkston is in conversation with Jonathan Humphries, your host. Together, they explore the link between our heart, mind and body; how we can influence our subconscious; how we can be in a better place to make a positive impact on the people around us and how we can have more resilience to cope with life’s challenges. Coach Pinkston explores Heart Math and Psych-K, tools which he uses. He applies these tools personally, with his students, sports teams and in his coaching. They can be applied to company-teams and individuals. Please keep an open mind during this episode. For further information, please visit: https://www.psychologytoday.com/gb/blog/building-the-habit-hero/202011/the-hearts-electromagnetic-field-is-your-superpower https://www.neuromeditationinstitute.com/blog-tips/simple-trick-stress https://www.facebook.com/coach.pinkston https://www.youtube.com/channel/UCMRADJgAdQukqrRcnedL9ZQ https://twitter.com/Coach_Pinkston/following https://www.instagram.com/delmus.pinkston/ Join us for this enlightening conversation! Follow our journey and our discussion with some of the most renowned and influential people of our time. Related Episodes: "How to transition from a Static to a Dynamic Leadership style" with Patrick Ghielmetti, Part of the Hospitality Resilience Series "Agile Leadership: Transforming teams and individuals - Being agile and doing agile" - PART ONE - with Markus Feller “Personal Transformation: Living with a positive mindset to create new results” – with Simone Gibertoni Subscribe to our channel, under HoCoSo CONVERSATION, on: Spotify, Apple Podcasts, Castro, Stitcher, Podcast addict, Podchaser, Deezer, Listen notes, Tune In, iHeart Radio, and many more... Follow us on Instagram: @hocosoconversation and Linkedin: HoCoSo Conversation

Duration:00:52:59

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"Habit Building and Forming for the New Year" with Mark Hardie - Part 3

6/9/2022
Jonathan Humphries is in conversation with Mark Hardie, Founder of Decision Point Limited. Mark Hardie MBE is an executive leadership transformational coach and has recently published his book: Think Like a Marine, Anticipate, Adapt and Achieve available on Amazon. In this conversation, we discuss the importance of habit building: the HOW, the WHY, the WHEN. Habit building is crucial if we want to BE and DO better. In part 3 of this conversation, Jonathan and Mark discuss the combination of routines and habits, the pre and post habit, and how your daily life depends on your frame of mind and the conditions you put yourself in. Explore Jonathan and Mark’s personal journeys in regard to habit building. Join us for this enlightening conversation!Follow our journey and our discussion with some of the most renowned and influential people of our time. In the same category: “Stoicism – The makings of a modern leader” with Mark Hardie “Personal Transformation: Living with a positive mindset to create new results” – with Simone Gibertoni Subscribe to our channel, under HoCoSo CONVERSATION, on: Spotify, Apple Podcasts, Castro, Stitcher, Podcast addict, Podchaser, Deezer, Listen notes, Tune In, iHeart Radio, and many more... Follow us on Instagram: @hocosoconversation and Linkedin: HoCoSo Conversation

Duration:00:38:06

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"Habit Building and Forming for the New Year" with Mark Hardie - Part 2

6/9/2022
Jonathan Humphries is in conversation with Mark Hardie, Founder of Decision Point Limited. Mark Hardie MBE is an executive leadership transformational coach and has recently published his book: Think Like a Marine, Anticipate, Adapt and Achieve available on Amazon. In this conversation, we discuss the importance of habit building: the HOW, the WHY, the WHEN. Habit building is crucial if we want to BE and DO better. In part 2 of this conversation, Jonathan and Mark focus on their progress and mindset as well as the resistance faced regarding the habits they have taken up for the new year. They also discuss the importance of balance when establishing habits, and they explore why we build habits: the purpose, the impact it has in other areas of our lives, and how it creates space to develop ourselves further. Discover the essence of habit-building and learn more about the benefits. Join us for this enlightening conversation!Follow our journey and our discussion with some of the most renowned and influential people of our time. In the same category: “Stoicism – The makings of a modern leader” with Mark Hardie “Personal Transformation: Living with a positive mindset to create new results” – with Simone Gibertoni Subscribe to our channel, under HoCoSo CONVERSATION, on: Spotify, Apple Podcasts, Castro, Stitcher, Podcast addict, Podchaser, Deezer, Listen notes, Tune In, iHeart Radio, and many more... Follow us on Instagram: @hocosoconversation and Linkedin: HoCoSo Conversation

Duration:00:24:32

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A case study: How does agile operations inspire and create “purpose” for employees in the hospitality industry? Part 2

5/13/2022
Jonathan Humphries, your host, is in conversation with Jochen Renz. Given the challenges in the hospitality industry around recruitment, retainment, compensation and operating efficiencies, following two years of pandemic related challenges, in this podcast, we showcase a hotel which is operating in an agile way. This discussion is a case study on how it is possible to thing, lead, manage and respond in a post-covid world with constant uncertainty. How can we better engage our employees in operational effectiveness and deliver a higher quality customer experience? When this podcast was recorded, Jochen Renz was yet Multi Property Regional Manager for SV Group in the Zurich Area, including the 252-room Renaissance Zurich Tower, on which this case study is based. After this recording was made, Jochen has taken on a new position as AI Vice President Operations Switzerland & Southern Germany at Accor. Related episodes: “Agile Leadership: Transforming teams and individuals – Being agile and doing agile” – with Markus Feller “Leading Dynamically – The four principles of Leadership PART 1” – with Patrick Ghielmetti Join us for this enlightening conversation! Follow our journey and our discussion with some of the most renowned and influential people of our time. Subscribe to our channel, under HoCoSo CONVERSATION, on: Spotify, Apple Podcasts, Castro, Stitcher, Podcast addict, Podchaser, Deezer, Listen notes, Tune In, iHeart Radio, and many more... Follow us on Instagram: @hocosoconversation and Linkedin: HoCoSo Conversation

Duration:00:19:24

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A case study: How does agile operations inspire and create “purpose” for employees in the hospitality industry? Part 1

5/9/2022
Jonathan Humphries, your host, is in conversation with Jochen Renz. Given the challenges in the hospitality industry around recruitment, retainment, compensation and operating efficiencies, following two years of pandemic related challenges, in this podcast, we showcase a hotel which is operating in an agile way. This discussion is a case study on how it is possible to thing, lead, manage and respond in a post-covid world with constant uncertainty. How can we better engage our employees in operational effectiveness and deliver a higher quality customer experience? When this podcast was recorded, Jochen Renz was yet Multi Property Regional Manager for SV Group in the Zurich Area, including the 252-room Renaissance Zurich Tower, on which this case study is based. After this recording was made, Jochen has taken on a new position as AI Vice President Operations Switzerland & Southern Germany at Accor. Related episodes: “Agile Leadership: Transforming teams and individuals – Being agile and doing agile” – with Markus Feller “Leading Dynamically – The four principles of Leadership PART 1” – with Patrick Ghielmetti Join us for this enlightening conversation! Follow our journey and our discussion with some of the most renowned and influential people of our time. Subscribe to our channel, under HoCoSo CONVERSATION, on: Spotify, Apple Podcasts, Castro, Stitcher, Podcast addict, Podchaser, Deezer, Listen notes, Tune In, iHeart Radio, and many more... Follow us on Instagram: @hocosoconversation and Linkedin: HoCoSo Conversation

Duration:00:24:08