Becoming Unshakable

In this episode of Becoming Unshakable, I had the privilege of welcoming two inspiring guests, Mary Beth Sandin and Kristina Fusella. It was my first time hosting two people at once, and the conversation felt like sitting down with old friends who have walked similar roads of challenge, growth, and self-discovery. Together, we explored what it means to stay grounded when life feels uncertain and why asking for help is not a sign of weakness, but rather an act of genuine strength. Kristina shared how her Taekwondo practice has shaped her understanding of balance, both physically and emotionally. Her reflections reminded me that being unshakeable is not about staying perfectly still, but about finding stability while in motion. Mary Beth brought a different kind of insight, showing how self-awareness, preparation, and allyship can create calm even in moments of chaos. Hearing both of them speak so openly about fear, confidence, and connection felt deeply human. What stayed with me most was our discussion about grace, vulnerability, and the quiet courage it takes to ask for support. We discussed the unrealistic expectations women often place on themselves, the importance of having allies, and how small moments of encouragement can have a profound impact. If you are someone trying to hold it all together, this conversation will remind you that strength often begins the moment you decide to reach out.

When you’ve led people through war zones, you learn what unshakable leadership really means. In this episode of Becoming Unshakable, I sit down with retired Army officer, author, and speaker Clay Novak to explore what happens when compassion meets combat. With five tours of duty across Iraq and Afghanistan, Clay has lived the reality of leading under pressure, where calm, clarity, and connection can mean the difference between chaos and survival. Clay shares how he trained his soldiers to stay grounded when every instinct told them to panic, and how that same mindset applies to leadership in everyday life. From progressive training and mental discipline to emotional recovery after loss, he reveals the human side of service, the part that depends on empathy, humility, and self-awareness. We also dive into the balance between toughness and tenderness, and how leaders can be both unyielding and kind. Clay talks about moments of vulnerability that built trust within his teams and how those same lessons guide his life and writing today. His reflections show that emotional courage is just as vital as physical endurance, and that compassion is often what holds everything together when the pressure is highest. Together, we explore how real leaders build resilience, why asking for help is a sign of strength, and how compassion becomes a force multiplier in any environment, from the battlefield to the boardroom. Clay’s honesty and wisdom reminded me that courage isn’t about having no fear, but about standing firm in integrity when everything around you feels uncertain.

In this episode of Becoming Unshakable, Heather reflects on a moment that reminded her what true leadership looks like from the inside out. Fresh from speaking to 13,000 nurses at the Atlanta World Congress Center, she shares how an experience that looked glamorous on the surface, with makeup, stage lights, and a long line of people waiting for hugs, became a powerful reminder that self-leadership is not selfish. It is essential. Heather unpacks what it means to prepare so thoroughly that you can show up fully. For her, deep preparation is an act of care, allowing presence to replace pressure and connection to replace performance. As she recounts her time with the nurses, she explores the toll that constant caregiving takes and how compassion fatigue quietly chips away at strength. Her message to them, and to all of us, is clear: when you care for yourself as intentionally as you care for others, you become the calm in the storm, the unshakable center that others can rely on. Through raw honesty, Heather shares her own turning point, the realization that the success she had built came at the cost of the people she valued most. That moment of clarity became the foundation of her teaching: align your life with your true values, lean on your team, ask for help, and give yourself permission to rest. Strong self-leadership is grounded in awareness, humility, and care. This episode invites you to look inward, to question the beliefs that keep you on autopilot, and to remember that balance is not weakness, it is wisdom. When you prepare with intention, lead with presence, and live in alignment with what matters most, you do not just survive the chaos. You become unshakable within it.

Jodi O. Brown has lived the kind of story most of us hope we never face. What began as a picture-perfect life shifted overnight when she learned the symptoms she had been ignoring were signs of a brain tumor wrapped around her brainstem. One surgery became three. Five days in hospital became thirty-five in neurocritical care. The journey would grow to twenty-six surgeries, with complications that could have shattered anyone’s sense of self. Instead, Jodi found a different path. She learned to take life one minute at a time, to find meaning inside the mess, and to choose the next small step when the finish line felt impossible to see. In this conversation on Becoming Unshakeable, Jodi introduces the concept of anti-fragility, illustrating its application to human life as well as to systems and economies. Resilience helps us bounce back. Anti-fragility enables us to grow stronger in the face of stressors, setbacks, and uncertainty. Jodi explains how she closed the door on one life and opened another with new rules, new rhythms, and a daily practice of grace with deadlines. Feel the pain, name it, and then set a time to stand up again, even if the first step is tiny. Sometimes, it feels like committing to attending a class where you cut paper shapes, because having someone to be accountable to can pull you through when your willpower runs dry. We also step into a new season unfolding in real time. Jodi became an empty nester yesterday. The quiet is startling. She walks us through the emotions of a house that suddenly sounds different and the choice to reimagine marriage, travel, and daily rituals with hope. Her definition of becoming unshakeable fits the heart of this show. Adversity is not an interruption to your story. It is your story. The practices you bring to ordinary days prepare you for the extraordinary ones. Faith underpins her steadiness. Hope keeps her moving. She shares lessons from a childhood shaped by leadership teachings and a father who modeled genuine care, the kind you feel when a leader knows your name and your story. Every interaction is an opportunity to change a life. That line threads through everything here. It is the reason people follow, the reason cultures feel safe, and the reason care will never go out of style. If you are barely holding on, Jodi’s message is simple and actionable. Permit yourself to mourn what you lost. Set a clear deadline to rise. Make one small commitment to another human and keep it. One step can change the direction of a hard season. One light can change the way a room feels. Jodi chooses to be that light, and she invites you to do the same. Stay to the end for a generous gift. Jodi offers a complimentary e-copy of her memoir, “The Sun Still Shines,” for listeners who email her. It is an honest account of pain and purpose, and a reminder that even in the hardest chapters, the light is still there, waiting to be seen.

In this episode of Becoming Unshakeable, I sit down with Jim Matuga, Founder of InnerAction Media, to explore a side of leadership that often goes unspoken: followership. Jim brings a refreshing perspective that challenges the assumption that leadership is the only role worth aspiring to. Instead, he makes a compelling case for the power of humility, steadfastness, and the influence that comes from being an excellent follower. For him, excellence and mediocrity cannot coexist, and creating a culture that values both leaders and followers is essential for building organizations that thrive. Jim shares stories from his own career, including the moment he realized that having a title doesn't mean you are equipped to lead. Being thrust into leadership without preparation forced him to confront his own shortcomings and inspired him to dedicate decades to studying, practicing, and teaching leadership grounded in service. He discusses the weekly culture conversations he holds with his team, drawing on lessons from John Maxwell and his own experiences, to ensure that values don't just hang on the wall but are lived out in everyday practice. One of the most potent parts of our conversation is Jim's story of intentionally removing the lid on his business. He set a goal to build a company that would not rely on him by 2030, which meant facing uncomfortable truths, opening the books, and developing successors. That level of transparency and trust not only changed the company's culture but also allowed his team to thrive in new ways. Jim also shares his "10 percent rule," the idea that under challenging conversations, the most essential truth often goes unspoken. Learning to voice that final 10 percent, he believes, is where leaders find real breakthroughs. As we close, Jim reflects on how he stays grounded in times of chaos. For him, faith, discipline, and a holistic focus on health, relationships, and purpose keep him steady when circumstances are uncertain. His message to anyone who feels like they are barely holding it together is to act with intentionality. Reconnect with your purpose, take one step forward, and trust that progress will come from movement. This conversation is a powerful reminder that becoming unshakeable is not about perfection or position; it's about embracing resilience. It is about humility, resilience, and the daily practice of choosing excellence and equipping others to rise alongside you.

In today’s episode of Becoming Unshakeable, I’m doing something a little different. This is one of my solo shows where I answer questions that listeners have sent directly to me. It’s my way of making sure your voice is part of this conversation, because even though I cannot see you when you listen, I want to stay connected to what matters most to you. In this episode, I respond to three powerful questions. We explore how to continue showing care when upper management pressures or restrictions get in the way, how to balance compassion with clear expectations and accountability, and what to do when your calendar is so full of other people’s needs that you feel like you are losing yourself in the process. These are real-life situations, and they all connect back to what it means to be grounded in who we are and how we present ourselves. Becoming unshakeable is not about never being rattled. It is about staying calm and centered when the world feels off its rocker. It is about making intentional choices to lead with clarity, care, and accountability. As you listen in, I invite you to reflect on your own sphere of influence, your daily practices for grounding, and the ways you might bring both compassion and strength into your leadership.

Welcome to this episode of Becoming Unshakeable! If you’ve been a follower and fan of Leadership with Heart, you’re in exactly the right place. From here on out, Becoming Unshakeable will be the new name of my show—and I can’t wait to bring you invaluable insights on what it means to lead with clarity, compassion and courage. Ed Rahill’s story begins with a grandmother’s steady voice and a childhood that could have gone either way. He learned early that fear can freeze your future, and that believing in something bigger than ego keeps you moving when life tilts. In this conversation, we trace his path from broken-home beginnings to the relay anchor leg that changed everything, where a single decision to run for dignity and team turned self pity into grit. That moment became a template for how he leads himself and others. We follow Ed into boardrooms and high-stakes turnarounds, where respect and clarity, open doors that force will never crack. He explains the quiet moves that earn trust, how to disagree with grace, and why every person wants to feel seen and essential. His “mile relay” philosophy becomes a leadership framework. Receive the baton of wisdom, run your leg with courage, then pass it on stronger. Caring leadership shows up not in slogans, but in the way you help people take ownership of the win. Then there is the race. A coast-to-coast endurance run, arrests, breakdowns, and a moment on the shoulder of the highway where he almost quit. Ed describes turning the ignition with a new rule for life. One mile at a time. That mindset set a record and reset his compass. Preparation mattered. Faith mattered. Choosing courage over fear mattered most. If you are becoming unshakeable right now, Ed’s lesson lands simply. Go back to your first principles, remember who taught you to stand tall, and act from values instead of ego. Write down your story from the start and look for the pattern of growth. Lead yourself first, speak with respect, and move one mile at a time.

Welcome to this episode of Becoming Unshakeable! If you’ve been a follower and fan of Leadership with Heart, you’re in exactly the right place. From here on out, Becoming Unshakeable will be the new name of my show—and I can’t wait to bring you invaluable insights on what it means to lead with clarity, compassion and courage. In this conversation, I sat down with my friend and powerhouse leader, Susan Frew. Susan’s path runs from corporate leadership at AT&T Wireless across the Caribbean to small business ownership, reinvention, and now her work as a top AI speaker. She embodies what Becoming Unshakeable is all about. We talk about the moments that tested her, the choices that reshaped her, and the practices that keep her steady when life speeds up. Susan shares how being a young international VP in Grenada and St. Vincent taught her to build from scratch, lead across cultures, and become her own IT department. She opens up about the seasons that didn't fit, what she unlearned about “being everything to everyone,” and why finding work you truly love changes your energy, confidence, and results. We get honest about ADHD as a superpower, the discipline of protecting your circle from gossip, and the surprising role sleep hypnosis and mindset work have played in her growth. If you are barely holding it together, this one will meet you right where you are. You will hear practical self-leadership tools, a fresh take on career reinvention, and a grounded vision for using AI to serve people with integrity and kindness. Listen in for fuel, clarity, and a reminder that you can move forward, even on the hard days.

In this episode, I open up about what it truly means to become unshakeable. Not perfect. Not untouchable. But rooted in a steady strength that grounds you and steadies the people around you. I share why this evolution from Leadership with Heart to Becoming Unshakeable is not just about the world’s needs, but also about my own. Like many of you, I needed more clarity, more calm, more centeredness. Letting go of perfection and embracing purpose has given me freedom from anxiety, fear of judgment, and the impossible pressure to prove myself. Together, we will explore the difference between resilience and unshakeable strength, the power of self-leadership, and the importance of aligning daily actions with your deepest values. I will also share personal reflections, from raising four children (and why being called 'Super Mama' makes me cringe) to learning to love my own voice and curly hair. These moments demonstrate that unshakeable leadership stems from embracing authenticity, not striving for perfection. You will leave this episode with practical steps to build your own unshakeable core, including a simple values alignment practice to try this week. When you are clear on your purpose, confident in your values, and flexible in your approach, you not only withstand change but also thrive in it. You create calm in the midst of it.

Welcome to one of the first guest episodes of Becoming Unshakeable! If you’ve been a follower and fan of Leadership with Heart, you’re in exactly the right place. From here on out, Becoming Unshakeable will be the new name of my show—and I can’t wait to bring you invaluable insights on what it means to lead with clarity, compassion and courage. What does it really take to live bravely and lead with your whole self? In this heartfelt conversation, I sat down with my dear friend Kimberly Davis, Founder of Brave Leadership and author of Brave Leadership: Unleash Your Most Confident, Authentic, and Powerful Self to Get the Results You Need. Kimberly opens up about the wake-up calls that changed her life, from personal loss during the height of the COVID-19 pandemic to making the bold decision to sell her home in Texas and move her family to Costa Rica. She shares how bravery is not about being fearless, but about making clear choices, standing in your values, and permitting yourself to live fully. Together, we explore what it means to become unshakeable when life throws curveballs. We discuss leaning into self-leadership, making powerful decisions even when they are intimidating, and discovering practices that keep you grounded when your world feels uncertain. Kimberly’s story is a reminder that courage is contagious. When we choose to show up authentically, we permit others to do the same. If you have ever wondered how to step into your own brave choices, whether at work, in life, or in leadership, this episode will inspire you to stop waiting for permission and start living the life you want now.

Welcome to the second episode of Becoming Unshakeable! If you’ve been a follower and fan of Leadership with Heart, you’re in exactly the right place. From here on out, Becoming Unshakeable will be the new name of my show—and I can’t wait to bring you invaluable insights on what it means to lead with clarity, compassion, and courage. When I began planning the very first guest episode of Becoming Unshakeable, I thought carefully about who could help bridge the journey from Leadership with Heart to this new season of resilience and self-leadership. The choice came quickly. My longtime friend and inspiring leader, Rich Gassen, was the perfect person to join me. Rich has spent more than a decade as a supervisor at the University of Wisconsin–Madison, and he has always impressed me with his steady commitment to growth, learning, and values-based leadership. His personal mantra, “show up and participate,” has guided him through every challenge, from a serious health scare to leading a major team relocation. What struck me most in our conversation was how Rich has never stopped being a learner. He constantly seeks out new knowledge, applies it to his work, and shares it generously with his team and colleagues. During our conversation, Rich opened up about what being unshakeable means to him. For him, it is about leaning on his values, staying grounded in creativity and curiosity, and never losing sight of the whole person he is leading. He reflected on how compassion and transparency shaped the way he guided his team through difficult times, and how active listening allowed him to support others in moments when life outside of work was weighing heavily. His approach to leadership is deeply human, rooted in the belief that progress matters more than perfection. Rich also spoke about what he had to unlearn on his leadership journey. Moving from a technical role into a supervisory position meant realizing that he didn't need to have all the answers. Instead, he learned to listen more, ask better questions, and empower his team to find solutions themselves. That shift not only helped him grow but created more resilient, capable people around him. What I love most about Rich’s story is how authentic it is. He does not pretend to be perfect. Instead, he focuses on showing up every day, aligning with his values, and creating the conditions for others to thrive. That mindset is at the heart of what it means to be unshakeable.

Welcome to the very first episode of Becoming Unshakeable! If you’ve been a follower and fan of Leadership with Heart, you’re in exactly the right place. From here on out, Becoming Unshakeable will be the new name of my show, and I can’t wait to bring you invaluable insights on what it means to lead with clarity, compassion, and courage. In this opening episode, I share the personal wake-up call that shifted everything for me. From battling perfectionism and self-doubt to redefining success through self-leadership, I take you inside the transformation that inspired the rebrand. We will explore why inner strength is not a luxury but a necessity, especially when the world feels unstable. You will hear why this show is not just for managers or executives, but for anyone who wants to stand firm in uncertainty, lead themselves before leading others, and build a life and career grounded in clarity and courage. Some episodes will be solo reflections, others will feature leaders, creators, and thinkers who have found their unshakeable core. This journey is about building resilience from the inside out. When your core is strong, the world can shake, and you will still stand.

After six amazing years, this is the final episode of the Leadership with Heart podcast. If you've been with me since the beginning, thank you. Truly. This journey has been one of the most meaningful parts of my career and my life. When I started this podcast in 2018, I felt the world needed more conversations about compassion in leadership. I believed that caring and connection were missing from too many workplaces, and I wanted to help change that. What followed was more than I could have imagined. This show led to best-selling books, powerful stories, and countless conversations with leaders who inspired me to keep going. But like all of us, I’ve grown. I’ve evolved as a speaker, as a parent, as a consultant, and as a human being. And with that growth has come a realization: it's time for something new. So, while this is the end of Leadership with Heart, it's also the beginning of something that feels even more aligned with where I am now. My new podcast is Becoming Unshakeable. Let me tell you why. I still believe deeply in caring leadership. That will never change. But I also believe we need to make space for the strength that comes from knowing who we are, standing firm in our values, and staying grounded when the world around us gets messy. Being unshakeable doesn’t mean we’re never shaken. It means we keep showing up. We get back up. We lead with care and clarity, even when it's hard. This next chapter will explore the full spectrum of what it means to lead and live with courage, resilience, and compassion. I’ll still be speaking with leaders, but not just those with titles or teams. I’ll be inviting people who have lived through adversity, rebuilt themselves, and learned how to stay rooted no matter what life throws at them.

In this episode of the Leadership with Heart podcast, I sit down with Lorii Rabinowitz, the CEO of Denver Scholarship Foundation, for a heartfelt and eye-opening conversation about what it means to lead with empathy, clarity, and purpose. Lorii was referred to me by someone I deeply respect, and it quickly became clear why. Her approach to leadership is both profoundly human and boldly practical. We explore the power of honoring each individual's "you-ness," a term Lorii uses to describe the unique combination of lived experience, professional expertise, and personal story that each person brings to a team. From her early days in media sales to her current role leading a 90-person organization, Lorii shares her zigzag journey and how every step along the way has informed her people-first philosophy. The Denver Scholarship Foundation serves thousands of students every year through a powerful combination of access programs, wraparound success supports, and promise-based scholarships. But what makes Lorii's leadership stand out is her belief that every team member, whether in program delivery, administration, or fundraising, is an integral part of that mission. She talks about what it takes to scale a culture of shared purpose as the organization grows and how to create alignment without losing authenticity. Lorii opens up about a personal leadership moment that changed everything for her. In the middle of a hectic workday, she almost overlooked a colleague's quiet request for help. That moment shifted how she shows up for people and how she listens. She also shares how her team navigated the return to in-person work after the pandemic and what they learned when their communication didn't land the way they intended. Rather than retreating, Lorii and her team chose to listen, adapt, and co-create a stronger culture. We talk about the tension between honoring individuality and maintaining equity, the importance of knowing whose voices are missing from the table, and the value of learning out loud. Lorii reminds us that leadership is not a title but an activity, and that every person, regardless of role, has the power to lead from where they stand. Whether you're in a nonprofit, corporate, education, or any team-based environment, this episode offers a powerful blueprint for leading with both heart and clarity. Lorii's wisdom is generous, grounded, and filled with insight that will stick with you long after the conversation ends.

On this week’s episode of the Leadership with Heart podcast, I sit down with Kurtis Strauel, Senior Director of Human Resources at Mark-Taylor Residential, to discuss the power of leading from the heart in a field that is often misunderstood. With over 30 years of experience in HR and more than two decades in leadership, Kurtis brings a deeply reflective, people-first perspective that cuts through the noise of policy, process, and performance metrics. What struck me most in our conversation was Kurtis’s commitment to showing up for others, even in the most challenging moments. He shares the story of joining an organization and realizing he prioritized execution over connection. Without trust and a relationship, results fall flat. That moment changed how he leads and how he listens. We explore how HR can reclaim its role as a champion for the human experience at work, how leaders can balance business outcomes with empathy, and why creating a culture rooted in dignity and respect is not just suitable for people but essential for performance. Kurtis also opens up about his early childhood challenges, the lessons he learned from his parents, and how those personal experiences helped shape the heart-led leader he is today. His vulnerability is refreshing, and his clarity about what truly matters, such as taking care of people, staying humble, and learning from mistakes, feels like a masterclass in authentic leadership. If you’ve ever felt torn between performance goals and staying grounded in compassion, this conversation will remind you that those two things can coexist. When they do, everyone benefits. Listen in and reflect on your leadership journey. Are you leading from the heart? Are your people seen, heard, and supported? This episode will give you the courage to keep asking those questions and to keep doing the work that truly matters.

What happens when a leader blends deep operational structure with genuine human care? That’s the question at the heart of my latest conversation on the Leadership with Heart podcast, where I’m joined by Sarah Mazzacco, Chief People Officer at Americare Senior Living. We first met when I was invited to speak at Americare’s annual leadership conference. Even before I hit the stage, I could tell Sarah was a different kind of leader. She carried a quiet confidence rooted in clarity, process, and intention. What stood out most was her heart. She wasn’t just focused on logistics or event outcomes; she was also concerned about the overall experience. She was focused on people, how they felt, what they needed, and how the experience could serve them long after the event ended. That same intentionality came through in this conversation. Sarah spoke openly about the tension between designing robust systems and remaining flexible when things do not go as planned. She shared a powerful example from her early days at Walmart, when she was tasked with redesigning cashier training across hundreds of thousands of employees. The project seemed straightforward until feedback from frontline workers completely shifted her team’s perspective. What they thought was high value turned out to be disconnected from the reality of day-to-day work. That insight prompted a redesign, but it also paved the way for deeper trust and improved outcomes. For Sarah, moments like that proved the value of staying curious and staying humble. Throughout the episode, we repeatedly returned to the importance of asking the right questions, not from a place of pretense or ego, but with a blank slate mindset. Sarah talked about how being wrong is not a threat to leadership. It is often the very thing that makes leadership real. By remaining open to new data, perspectives, and feedback, she creates space for her team to feel seen and heard. That sense of psychological safety is what allows innovation and transformation to take root. We also explored the myth that leaders have to choose between being results-driven or people-centered. Sarah pushes back on that narrative. For her, the numbers matter because they help validate whether the work is meaningful. They serve as a reflection of the lived employee experience. If people feel seen, supported, and inspired, the data should reflect that. But she is clear that you cannot just lead with numbers. You must start with a purpose, stay grounded in listening, and use data as a tool to guide rather than dictate the path forward. Sarah’s leadership style is rare in its balance. She brings process and structure, but she also makes room for messiness. She values outcomes, but she centers people. She has the credentials and experience to lead from the top, yet she has never stopped asking questions like a student. This conversation was a reminder that caring leadership is not a sign of weakness. It is strategic. It is data-informed. It is rooted in values and made powerful through action. Sarah is a brilliant example of how leaders can hold both heart and accountability, as well as consistency and curiosity, and bring it all together to create workplaces where people truly thrive.

Dean Wegner is a former Army Ranger, a West Point graduate, and now the CEO and co-founder of Authentically American, an apparel brand rooted in purpose. But more than that, he’s a husband, a dad of four, and someone who truly understands what it means to lead with heart. We started this episode by connecting over something very personal. As many of you are aware, my son is currently attending the U.S. Naval Academy. That journey has opened my eyes to a whole new level of respect and awareness regarding military service, patriotism, and what it means to serve something greater than oneself. So when a listener suggested Dean as a guest, the timing could not have been better. Dean shared how his leadership journey began long before building a business. It started at home, and it was shaped by the values he learned in the military, including putting others first, leading by example, and building character when no one is watching. He discussed what it means to transition from focusing on personal growth to genuinely supporting and developing the people you lead. We also explored his pivot from a corporate career to entrepreneurship. Like many of us, he faced moments of doubt and unexpected challenges, especially during the early days of the pandemic. But Dean’s story is an excellent reminder that hard work, faith, and staying true to one's mission can carry you through even the most challenging seasons. If you’ve ever questioned whether leading with heart is compatible with ambition and business success, this episode will encourage you. Dean is proof that you can grow a brand, serve a cause, and stay grounded in your values.

In this solo episode, I open up about one of the most emotional experiences of my life after dropping my son off at the United States Naval Academy. It stirred something profound within me, and I felt compelled to share what I learned about self-leadership, emotional resilience, and staying grounded during life’s most significant transitions. I discuss what it means to be truly unshakable, not by avoiding emotions, but by standing firm in our values and leading ourselves through difficult moments with honesty and compassion. This isn’t about perfection. It’s about clarity, progress, and choosing to lead from a place of strength and grace, even when the ground feels unsteady. I also reflect on what it looks like to stop waiting for permission. To be your green light. Watching my son step into his purpose reminded me that we all can lead ourselves with intention. And when we do, we become the kind of leaders others naturally want to follow.

In this episode of Leadership with Heart, I sit down with Laura Chevalier, Chief Growth Officer at Optomi Professional Services, for a conversation that explores the powerful intersection of data, grace, and self-leadership. Laura shares her remarkable journey from teaching and sports to building a thriving IT consulting startup and leading a division focused on uplifting rural communities and military families. We talk candidly about how faith, humility, and a willingness to fail have shaped her path and opened doors she never imagined. We also dig into what it means to live and lead with intention, how to give ourselves grace without losing our edge, and why authentic self-leadership is never a finished product but an evolving practice. Laura’s stories about saying yes to big leaps, trusting her instincts, and finding joy in the messiness of growth remind us that strong leadership always starts within. If you’ve ever wondered how to hold high standards without losing heart, how to balance speed and presence, or how to trust your gut while inviting feedback, this episode is for you. Listen in and reflect on what it means to lead yourself through every season with courage, curiosity, and grace.

In this episode, I sit down with Lorna Little, President and CEO of St. Anne’s Family Services in Los Angeles. Lorna leads an organization that touches the lives of thousands of families facing housing insecurity, young mothers seeking stability, and children who need a safe start. Our conversation goes deep into what it means to lead from both lived experience and professional training. Lorna shares how her own journey as a young mother and adoptee fuels her mission to build programs that change lives for the better. She explains why balancing high support with high accountability is not a feel-good slogan but a daily discipline that keeps her team effective and her community served. We talk about the real cost of not supporting families early, why leaders must stand firm in their power even when feedback stings, and how caring leadership still demands measurable results. Lorna also reminds us to protect our own energy, nurture our creative sides, and never forget why we started this work in the first place. If you have ever wondered what true, heart-centered nonprofit leadership looks like behind the budget lines, you will find so much wisdom here. Take a moment to listen, reflect, and share this episode with someone who cares as much as you do.