Talk’n TRM

In this gripping episode of Talk'n TRM: The Traveller Files, we hear Carolyn Pearson recount an astonishing tale of resilience and survival from her gap year in Australia. What started as a travel adventure with family friends took a shocking turn when Carolyn found herself and a friend abandoned in the harsh, isolated expanse of the Australian outback. With only her handbag and a bottle of water, Carolyn was picked up by a passing truck driver picked who took her to safety in Alice Springs. Our insightful host, Bex Deadman, reflects on Carolyn’s story, emphasising how much times have changed with the advancements in technology and communication. Bex explores how the limitations of the past amplified vulnerability, making contact with loved ones or seeking help much harder. She delves into the importance of modern travel safety practices, the essential knowledge of diffusing tense situations, and strategies to ensure personal safety when traveling solo. Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring. If you wish to share your own travel story anonymously, please contact Bex at bex@8phaseconsulting.com. 8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

In this episode of Talk'n TRM, Bex is joined by Robin Jones, the founder and former CEO of MySafeBase. With an illustrious background spanning over 20 years in the UK Military and USDOD Close Protection, Robin is a seasoned expert in global security risk management. Having navigated both corporate and hostile environments, he brings a wealth of knowledge and experience to the table. In this engaging conversation, Robin shares the inspiration behind MySafeBase, his innovative technology designed to revolutionise risk management. He discusses the shortcomings of working in silos and the importance of seamless communication and information sharing in ensuring effective risk mitigation. Robin elaborates on the critical aspect of response time in travel risk management, emphasising that it's not just about answering a call but taking swift and decisive action when travellers encounter issues. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com Contact Robin: https://www.mysafebase.com/ https://www.linkedin.com/in/robinmjones77/ Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome back to Talk'n TRM: The Traveller Files, where we unravel the diverse narratives of travel and glean valuable insights. In this episode, Jennifer Milton shares a humorous yet cautionary tale of her son's journey to Hawaii, a lesson in cultural differences that took an unexpected turn. Jennifer had forewarned her son about the stark contrast in attitudes towards public urination between Europe, where it's commonly accepted, and America, where it can lead to legal trouble. However, the allure of Hawaii's surf was perhaps too distracting, and her son found himself on the wrong side of the law. Our insightful host, Bex Deadman, reflects on the crux of this comedic misadventure—the importance of communication and preparedness in unfamiliar territories. Bex highlights the necessity of checking in regularly, having contingency plans in place, and being aware of cultural norms to avoid unintended legal complications. The episode delves into the broader theme of cultural sensitivity and adaptation. Bex emphasises the significance of understanding and respecting the customs of the places we visit, ensuring a smoother and trouble-free travel experience. The mishap becomes a reminder that even in seemingly lighthearted situations, cultural awareness plays a pivotal role in navigating the complexities of global travel. Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring. If you wish to share your own travel story anonymously, please contact Bex at bex@8phaseconsulting.com. 8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

Join host Bex Deadman on another insightful episode of Talk'n TRM, as she sits down with Birger Oldorff, a seasoned Business Developer with a deep-rooted passion for Travel Risk Management (TRM). With nearly his entire career dedicated to TRM and related industries, Birger brings a wealth of experience to the table. Having worked with renowned companies like International SOS and Global Excel, he's travelled the globe, both for work and as an expatriate, gaining invaluable insights into travel security, assistance, and insurance. A German national now settled in Switzerland, Birger founded Oldorff Consulting, where he assists providers and insurers with market entry, sales tactics, growth strategies, and product development. Simultaneously, he provides corporate clients with expert guidance in procuring and implementing TRM solutions. In this episode, Birger and Bex delve into travel risk management from an insurance perspective. Birger shares his childhood experiences in Congo, where makeshift plans for safety involved plastic boats—a stark reminder of the rudimentary approach still prevalent in some organisations today. Driven by his desire to make the world a better place, Birger emphasises the importance of effective communication in TRM. He encourages collaboration with travel risk managers, experts, and seeking help when needed. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com Contact Birger: Email: birger.oldorff@oldorff-consulting Web: www.oldorff-consulting.com Linkedin: https://www.linkedin.com/in/birger-oldorff/ Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome to another episode of Talk'n TRM: The Traveller Files, where we unravel the tales of business travel and reflect on the lessons learned. In James Kington’s final story of the year, he takes us on a suspenseful border-crossing journey between Russia and Kazakhstan in the heart of winter. As James recounts his experience flying into Russia, only to embark on a midnight mini-bus journey to Kazakhstan, the tension builds at the border. Confronted by a stern figure armed with a machine gun, James finds himself in a nerve-wracking situation as his passport is taken away, leaving him in uncertainty in the middle of the night. Our host, Bex Deadman, reflects on the psychological impact of such border-crossing scenarios. Bex highlights how, in James's case, the unfamiliar process triggered panic, emphasising the importance of communication and knowledge-sharing among staff who have experienced similar trips. Had there been a prior exchange of information, James might have navigated the situation with greater ease. The episode delves into the significance of peer-to-peer knowledge transfer within organisations, especially when it comes to unique travel experiences. Bex explores how sharing insights and tips can alleviate anxiety and uncertainty, fostering a more informed and resilient community of business travellers. Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring. If you wish to share your own travel story anonymously, please contact Bex at bex@8phaseconsulting.com. 8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

Join host Bex Deadman for an insightful episode of Talk'n TRM, as she sits down with Patrick Kane, Director of Security at a US corporation with global operations. With over 20 years of experience in private-sector corporate security, Patrick brings a wealth of knowledge to the table. He is heavily focused on developing and implementing mitigation measures to support a highly mobile global workforce and multiple travellers. Patrick's expertise includes pre-travel risk assessments, coordinating secure transportation, and journey management. In addition to his corporate role, Patrick is actively involved in professional organizations. He serves as the Chair of the ASIS International Santa Barbara Ventura Chapter #21 and is the President of the Corporate Executive Protection Leadership Council (CEPLC). He also spearheaded the creation of a Travel Risk Working Group within ASIS International. In this episode, Patrick shares his insights into travel risk management, highlighting its importance in everyday travel, not just in high-risk locations. He reflects on his journey into the security industry, recounting a high school trip to Mexico that inspired his career path. Patrick's passion lies in helping and supporting people, especially those who may lack their own experiences to draw upon. Don't miss this engaging conversation as Patrick Kane sheds light on the evolving landscape of travel risk management and the crucial role it plays in ensuring the safety and security of travellers worldwide. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com Contact Patrick: patrick.kane.cpp@gmail.com https://www.linkedin.com/in/patrickkane2/ Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome to a reflective episode of Talk'n TRM: The Traveller Files, where we delve into the personal experiences that shape our understanding of travel risk management. In this episode, Mike Causey shares a poignant story that unfolded during his time living in China—a moment that made him acutely aware of how life can change in the blink of an eye. Mike recounts a cycling incident during his daily commute to work. A simple act—a car door opening unexpectedly in front of him—turned into a life-altering event. The absence of a helmet, a common practice in China, magnified the impact of the incident. Our host, Bex Deadman, reflects on the cultural nuances embedded in Mike's experience. Bex explores the influence of cultural norms on behavior, noting how the commonality of not wearing helmets in China contributed to Mike's choice. This cultural piece becomes a crucial aspect of understanding and managing travel risks, emphasising the importance of adapting practices to local customs. The episode delves into the broader theme of life's unpredictability. Bex reflects on the sudden speed at which circumstances can change, even in the seemingly mundane aspects of daily life like a routine commute. This serves as a poignant reminder that travel risk management is not solely about the extraordinary events but also the everyday moments that can have lasting consequences. Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring. If you wish to share your own travel story anonymously, please contact Bex at bex@8phaseconsulting.com. 8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

Join host Bex Deadman in this insightful episode of Talk'n TRM as she sits down with Barry Fleming, a seasoned marketing professional with over 30 years of experience in the corporate travel industry. Barry has worked with leading travel management companies worldwide, driving sales growth and enhancing brand messaging. His expertise encompasses customer relationship management, online marketing, and both internal and external communications. In this engaging conversation, Barry sheds light on the importance of reframing the language around travel and travel risk management, particularly emphasising the need to move away from negative connotations associated with traveller tracking. He underscores the vital role of executive involvement in travel management programs and stresses the significance of effective communication across all levels of the organisation. Barry also addresses the common oversight of travellers when it comes to considering finer details, highlighting the assumption that the organisation has addressed all necessary aspects of travel safety. Don't miss this episode as Barry Fleming shares invaluable insights into the evolving landscape of corporate travel and the critical role of marketing in driving business performance and achieving commercial goals. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com Contact Barry: https://www.linkedin.com/in/barryfleming/ Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome to another episode of Talk'n TRM: The Traveller Files, where we explore travel through real-life stories and expert insights. In this episode, Alexandra Hoffman shares two contrasting tales that shed light on the varying degrees of incidents that can impact employees on their journeys. The first story recounts an employee who was taken hostage while on holiday—a rare and distressing event that highlights the unexpected challenges travellers may face. The second story shifts the focus to a more common concern—an employee hesitant about travel due to a medical condition, delving into the nuanced intersection of health and travel. Our host, Bex Deadman, reflects on the contrasting nature of these incidents. She underscores the importance of recognising the diverse range of challenges employees may encounter, emphasising that care and support from the company should extend beyond traditional business trips. Bex passionately addresses the disheartening response of some who questioned why the company should assist the employee in the hostage situation, arguing that the responsibility does not fall on them since it was a personal trip. Bex challenges this perspective, expressing her anger and emphasising the moral obligation companies have to prioritise the well-being of their staff, regardless of the circumstances. The episode also delves into the realm of travel insurance, particularly concerning pre-existing medical conditions. Bex explores the moral duty companies have to provide comprehensive support for employees, ensuring that their health concerns are not dismissed and that adequate insurance coverage is in place. Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring. If you wish to share your own travel story anonymously, please contact Bex at bex@8phaseconsulting.com. 8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

Join host Bex Deadman in this episode of Talk'n TRM as she sits down with Laurie Young, a multifaceted professional with a background in Physics and Computing from Imperial College. With a diverse career spanning academia and the tech industry, Laurie has honed a wide array of technical and business skills. From academia to startups and development agencies, Laurie's journey led him to his current focus on leveraging software to enhance businesses of all kinds. In this engaging conversation, Laurie delves into the intersection of technology and business, aiming to simplify complex concepts for audiences. He shares insights from his projects involving travel risk management, emphasising the role of technology in driving innovation and progress. Drawing from his experiences, Laurie discusses the pivotal moments that underscored the importance of travel risk management, highlighting near-misses within companies. He also addresses the challenges in bridging the gap between travel managers and risk management companies, emphasizing the need for better understanding and collaboration between the disciplines. Don't miss this episode as Laurie Young shares his passion for leveraging technology to drive positive change and enhance business outcomes. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com Conact Laurie: Web: laurieyoung.co.uk Instagram: @laurieyoungtechnology Twitter: @laurieyoungtech YouTube: https://www.youtube.com/@LaurieYoungTechnology Linkedin: https://www.linkedin.com/in/laurie-r-young/ The Airline Industry’s Problem with Absolutely Ancient IT Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome back to Talk'n TRM: The Traveller Files, where we unravel the intricate tales of business travel, shedding light on the nuances of travel risk management. In this episode, James Kington takes us on another riveting journey, this time recounting his eye-opening experience with security protocols in a diamond mine in Botswana. James vividly describes the disconcerting moments when he found himself unaware of the security procedures, leading to being randomly selected for a strip search multiple times in a row. The confrontational, physiological, and emotional aspects of his experience highlight the critical importance of understanding industry-specific security protocols, especially when transitioning between industries or roles. Our host, Bex Deadman, reflects on the broader implications of James's story. Bex emphasises the significance of not assuming a universal knowledge stack when it comes to security procedures. She delves into the wisdom derived from James's extreme situation, highlighting how the lessons learned can be applied across various industries and roles. As Bex navigates the complexities of James's experience, she underscores the crucial nature of awareness, preparation, and adaptability when faced with unfamiliar security measures. The episode serves as a reminder that the confrontations, both physiological and emotional, can occur in any business travel scenario. Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring. If you wish to share your own travel story anonymously, please contact Bex at bex@8phaseconsulting.com. 8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

Join host Bex Deadman in this episode of Talk'n TRM, as she sits down with Russell Price, a leading figure in the Risk & Resilience field for over two decades. With extensive experience working with organisations and contributing to the development of standards with the BSI and ISO, Russell has been instrumental in shaping industry best practices in Risk, Resilience, and Business Continuity. His work spans across various committees, focusing on developing new standards and guidance to enhance industry practices. In this engaging conversation, Russell delves into his passion for making a positive impact in the world through his work. He shares insights into the evolution of standards in travel risk management and addresses common misconceptions about standards, emphasising their role in supporting rather than hindering organisations. Russell also highlights the importance of companies prioritising the well-being of their people, stressing that a legal duty of care extends beyond customers to employees. With a focus on ISO 31030, he emphasises the value of aligning to the standard and conducting regular internal audits, even though it may not be certifiable. Don't miss this episode filled with valuable insights into risk management, resilience, and the importance of prioritising the safety and well-being of individuals in organisations. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com Contact Russell: https://www.linkedin.com/in/russell-price-risk-continuity/ Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome to another gripping episode of Talk'n TRM: The Traveller Files, in this poignant episode, we delve into a remarkable story of compassion and resilience as Mike Causey recounts the actions of his company on the fateful day of the London tube bombings on 7th July 2005. Mike vividly describes how, in the face of chaos and uncertainty, his company immediately shifted their focus to the safety and well-being of their staff. Dropping everything else, the company's priority became identifying the whereabouts of their employees and ensuring they were safe. It's a testament to the human element in travel risk management—recognising that people's safety should always take precedence. Our host, Bex Deadman, reflects on the profound impact of such events on individuals and organisations. She emphasises the importance of treating travel risk management as people risk management, stressing the necessity of robust communication channels and the imperative to know the whereabouts of employees during crises. As Bex explores the aftermath of this tragic event, she sheds light on the lasting impact it can have on individuals and how a company's response can shape not only the immediate outcome but also leave a lasting imprint on the employees involved. Mike Causey's experience serves as a powerful example of how a company's commitment to its people during times of crisis can resonate throughout an individual's entire career. Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring. If you wish to share your own travel story anonymously, please contact Bex at bex@8phaseconsulting.com. 8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

Join host Bex Deadman in an enlightening episode of Talk'n TRM, as she welcomes Stephen Barth, the founder of HospitalityLawyer.com, to the show. Stephen Barth is a prominent attorney and author, known for being the author of Hospitality Law and coauthor of Resturant Law Basics. As the founder of HospitalityLawyer.com, he has established a platform for legal resources and industry insights tailored to the hospitality sector. Additionally, Stephen is the mastermind behind the annual Hospitality Law Conference series and the Global Travel Risk Summit series. In this engaging conversation, Stephen delves into the mission of the Global Travel Risk Summit, emphasising its focus on travel risk education and crisis management training. He highlights the importance of immersive experiences and real-world scenarios in preparing travel managers and security directors for potential crises. Stephen also addresses the need for flexibility in policies, particularly concerning the unique challenges faced by women travellers. He advocates for inclusivity and collaboration in policy-making to ensure that the needs of all travellers are met effectively. Furthermore, Stephen sheds light on the Corporate Manslaughter Act in the UK and underscores the paramount importance of prioritising people's safety and well-being above all else. Don't miss this insightful discussion on travel risk management, policy-making, and the imperative of putting people first. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com Contact Stephen: - https://hospitalitylawyer.com/ - https://stephenbarth.com/ - https://globalgurus.org/hospitality-gurus-top-30/ - https://www.facebook.com/hospitalitylawyer - https://www.linkedin.com/company/hospitalitylawyer-com/ - https://www.youtube.com/channel/UCwoAj71eIQ672nG3MR7X6nQ - https://twitter.com/hospitality_law - https://www.instagram.com/hospitality_law/ - https://www.instagram.com/gtrsummit/ - https://twitter.com/GTRSummit - https://twitter.com/StephenBarth Contacts: - Ross Pratt - https://www.wings.travel/ - Bruce McIndoe - https://mcindoeriskadvisory.com/ - Dale Buckner - https://www.globalguardian.com/ Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome back to Talk'n TRM: The Traveller Files, where we explore the unpredictable world of business travel through the eyes of those who've navigated the highs and lows. In this episode, we join seasoned traveller Vanessa Harrison as she regales us with her rollercoaster of travel mishaps during the first quarter of 2023. Vanessa's tales range from delayed flights and unexpected accommodations challenges to the frustration of lost luggage and the nerve-wracking experience of delivering presentations without essential resources. Through the hurdles, Vanessa finds inspiration in an unlikely place—a lipstick advert becomes a symbol of resilience, urging her to keep going despite the travel chaos. Our host, Bex Deadman, admirably reflects on Vanessa's unwavering resilience in the face of adversity. Bex explores the importance of maintaining a positive mindset and finding inspiration in unexpected moments during the tumultuous journey of business travel. The episode also delves into the unique challenges faced by contractors like Vanessa, who often find themselves excluded from the loop when it comes to travel planning. Bex shines a light on the ensuing questions about where the responsibility lies when things go awry, emphasising the need for clear communication and inclusive planning. As Bex shares her reflections, she underscores the inevitability of travel mishaps and the importance of having a solid plan in place to navigate through unforeseen challenges. Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring. If you wish to share your own travel story anonymously, please contact Bex at bex@8phaseconsulting.com. 8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

Join host Bex Deadman for an insightful episode of Talk'n TRM, as she sits down with David Chappell, Chief Product Officer for Tripstax Technologies. Renowned in the industry for his deep understanding of all aspects of Travel Management Company (TMC) architecture and process flow, David brings a wealth of expertise to the table. With his unique ability to articulate complex problems and devise elegant solutions, he has earned a reputation for excellence in the field. Joining Tripstax Technologies in June 2023 as Chief Strategy Officer, David was tasked with aligning the company's commercial efforts with its products and further evolving TripStax's product offering in the market. As of January 1st, 2024, he assumed the role of Chief Product Officer, leveraging his tech knowledge to drive innovation and progress within the organisation. A free thinker known for his progressive approach to industry challenges, David's wide-ranging experience across the TMC value chain has positioned him as a leader in the field. Outside of work, he is a passionate collector of vinyl records, an antique typewriter restorer, and holds a black belt in Wado-Ryu karate-do. In this episode, David delves into the transformative role of technology in the travel industry and how it is reshaping travel management. He highlights the importance of communication between technology and suppliers, emphasising the role of standards such as ISO 31030 in ensuring compliance and mitigating risks. David also discusses the evolving landscape of corporate travel management, particularly in light of the pandemic, and the need for corporations to take ownership of their programs. Tune in as he shares his insights on the impact of the pandemic on travel risk management and the shifting priorities within the corporate supply chain. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com Contact David: https://tripstax.com/ https://www.linkedin.com/in/davidjfchappell/ Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome back to Talk'n TRM: The Traveller Files, where we unravel the complexities of business travel through real-life experiences and expert insights. In this episode, James Kington, a seasoned chartered surveyor, takes us on another riveting journey—this time to a dam in Mozambique, where the lack of communication and unexpected challenges paint a vivid picture of the importance of thorough pre-travel risk assessment. As James recounts his tale, he reveals the shocking realisation that the Mozambique entity of the business was not expecting their arrival, leading to a frustrating lack of information during the initial days of their trip. Unbeknownst to them, their journey takes an even more perilous turn as they navigate through areas covered in landmines from the country's civil war, highlighting the critical importance of understanding the historical context of the destinations we visit. Bex emphasises the imperative role of effective communication between all parties involved before and during a business trip. She stresses the need to assume nothing, always ask questions, and not be afraid to say no if uncertainties arise. Bex further explores the necessity for robust processes in pre-travel risk assessments, advocating for due diligence on the countries to be visited. In this episode, she sheds light on how meticulous planning and continuous awareness can mitigate risks and contribute to the overall safety and success of a business traveler's journey. Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring. If you wish to share your own travel story anonymously, please contact Bex at bex@8phaseconsulting.com. 8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

Join host Bex Deadman for an enlightening episode of Talk'n TRM, as she sits down with Gary Hurst, the innovative Founder of Mysa. Mysa is a pioneering technology company dedicated to revolutionising corporate accommodation management. At the heart of Mysa is their platform, myo, designed to streamline the procurement, verification, booking, and management of properties. Recognised for its simplicity, effectiveness, and transparency, myo ensures all properties meet stringent standards of safety, security, and guest welfare through its unique digital verification program. Notably, myo was featured in the prestigious Business Travel Magazine Tech Hotlist in 2022. Gary's mission with Mysa began with empowering corporate buyers to have the same level of control and confidence in managing serviced accommodation as they do with hotel or airline programs. With myo, buyers can procure verified properties directly, negotiate non-commissionable rates, and ensure high-quality inventory that meets compliance guidelines as outlined in ISO 31030. In this episode, Gary shares his journey of founding Mysa, driven by his vision to simplify the booking process and bridge the gap in the market. He addresses pressing concerns regarding safety and regulation in accommodation, highlighting the inherent risks associated with platforms like Booking.com and Airbnb. Utilising technology, Gary and Mysa employ rigorous risk assessment and mitigation strategies to ensure accommodation safety and security. He emphasises the need for guidelines and standards for independent properties, advocating for a recognised certification scheme to establish a minimum verification standard across all accommodations. Join us as Gary Hurst shares his insights and strategies for transforming the corporate accommodation landscape, ensuring safety, security, and peace of mind for travellers worldwide. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com Contact Gary: https://www.linkedin.com/in/garyhurst/ https://www.linkedin.com/company/mysa-global/ https://mysa.global/ Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome to another gripping episode of Talk'n TRM: The Traveller Files, where we unravel the intense narratives of business travel, delving into the heart of risk management. In this episode, we step into the shoes of Mike Causey, whose business trip to Jakarta takes an unimaginable turn as he finds himself mere feet away from a suicide bomber detonating in a hotel. Join host, Bex Deadman, as she navigates through Mike's harrowing experience and reflects on the crucial lessons it imparts. Bex sheds light on the importance of scenario-based training, emphasising how organisations cannot afford to rely solely on the assumption that their staff will train themselves for such critical situations. As Mike grapples with the aftermath of the traumatic event, Bex explores the complex emotions of survivor's guilt, offering a compassionate perspective on the mental and emotional toll that such incidents can take on individuals. Bex underscores the necessity for organisations to provide robust support systems for employees who have faced such traumatic events. Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring. If you wish to share your own travel story anonymously, please contact Bex at bex@8phaseconsulting.com. 8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

Join host Bex Deadman in a compelling episode of Talk'n TRM, as she sits down with Alexandra Delgado, the founder and CEO of Terrain 9, a specialized consultancy in field security and travel risk management. With over 15 years of industry expertise, Alexandra launched Terrain 9 with a clear mission: to assist organisations in navigating the complexities of global operations by enhancing the security of travelling and deployed personnel. Through her consultancy, she provides tailored support for organisations seeking effective security solutions, particularly in challenging environments. In this insightful conversation, Alexandra delves into her extensive experience within the industry, emphasising the importance of attention to detail, understanding human behaviour, and engaging in meaningful conversations to comprehend individuals' perspectives and lived experiences regarding travel risk management. Passionate and driven, Alexandra shares her inspiring journey into the industry and discusses the moments that sparked her motivation to work in this field. Don't miss out on this episode filled with valuable insights and firsthand experiences in travel risk management. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com Contact Alexandra: https://www.linkedin.com/in/rob-westwood-09140612/ Clemark Studios - https://www.clemarkgroup.com/studio/