Talk’n TRM

In this episode of Talk’n TRM, host Bex Deadman is joined by Bryan Conant, a seasoned safety and security professional with over a decade of experience across personal security, GSOC operations, intelligence analytics, building security, and travel risk management. Now working within the travel industry, Bryan is pioneering a new business model focused on improving safety for leisure travellers. Combining his passion for travel and security, he is adapting ISO 31030 and ISO 31031 standards—typically applied to corporate travel risk management—into frameworks designed to protect non-corporate and leisure travellers. Bryan shares his fascinating journey from the security industry into travel, highlighting the often-overlooked risks of leisure travel and the lack of contingency planning that many people neglect when organising holidays. He also discusses the knowledge gap surrounding security in leisure travel and the importance of incorporating practical safety measures. Bryan also provides valuable insights and practical advice, offering his top tips on staying safe while travelling, whether for business or pleasure. Join Bex and Bryan as they delve into how security practices can enhance the travel experience, empowering travellers to feel more confident and prepared wherever they go. Podcast Links Defensive driving video and interview with the driver USA Smart Traveler Program UK Traveler Alert Registration Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com Contact Bryan: https://www.facebook.com/profile.php?id=61568564399936 https://www.foratravel.com/advisor/bryan-conant Clemark Studios - https://www.clemarkgroup.com/studio/

In this episode of Talk'n TRM, host Bex Deadman is joined by Stan Ayscue, a seasoned security professional with over 20 years of experience in international risk management and bespoke security consulting. Currently working with Exlog Global, a veteran-owned risk solutions provider, Stan draws on his extensive expertise to help clients mitigate risks and protect their people and assets. Stan’s impressive career includes serving as an Airborne Team Leader in the 82nd Airborne Division at Ft. Bragg (now Fort Liberty), NC, and working across 25+ countries, including Pakistan, Ukraine, Nigeria, and Mexico. His areas of expertise range from journey management and intelligence to maritime security, covert investigations, and insider threat solutions. Stan and Bex discuss how the travel risk management industry has evolved over the years, particularly in how people source information. Social media has transformed the way risks are assessed, but Stan emphasises the importance of focusing on the risk, not just the threat. He encourages critical thinking by asking questions such as “Yes, but what else?” and consistently challenging assumptions with “Why?”. Stan also shares his unique perspective on the evolving security landscape, encouraging businesses and individuals to think critically and proactively about risk. This episode is packed with expert insights on travel risk management, strategic thinking, and the importance of staying ahead in an ever-changing world. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com Contact Stan: Linkedin: Stan Ayscue | LinkedIn Exlog Global Website: Home | Exlog Global Email: sayscue@exlog-global.com Clemark Studios - https://www.clemarkgroup.com/studio/ #TalknTRM #TravelRiskManagement #ISOStandards #SustainableTourism #YouthSafety #RiskManagement #Governance #InternationalStandards

In this episode of Talk'n TRM, host Bex Deadman is joined by Joël Marier, a passionate advocate for safety, sustainability, and social impact. With extensive experience in social enterprise, strategic planning, risk management, and international standards development, Joël has dedicated his career to creating safer, more inclusive environments for vulnerable groups, including youth. Joël shares his journey into the world of standards development, which began with a tragic news story about a young boy who lost his life during a canoeing trip. This event inspired him to take action, ensuring such incidents could be prevented in the future. His work then has since focused on international standards like ISO 31010 and ISO 31031, which aim to enhance risk management and travel safety. With a career rooted in creating positive change, Joël emphasises the importance of proactive risk management, effective governance, and collaboration to drive innovation and safety in travel risk management. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com Contact Joël: https://www.linkedin.com/in/jo%C3%ABl-marier/ Clemark Studios - https://www.clemarkgroup.com/studio/ #TalknTRM #TravelRiskManagement #ISOStandards #SustainableTourism #YouthSafety #RiskManagement #Governance #InternationalStandards

Welcome back to Talk'n TRM: The Traveller Files! This episode is Part 2 of our special 3-part series, April’s Story. In Part 1, we shared April’s gripping travel story and left you with a choice: What would YOU do in her situation? Today, I’m joined by Jessica Inglis as we dive into how we would feel in April’s shoes and discuss the decisions we might have made. After reflecting on the possibilities, I’ll reveal what April actually did and how her choice shaped the outcome of her journey. But the story doesn’t end here. Stick around for Part 3, where we’ll unpack the lessons learned from April’s experience and explore how her story can inform smarter travel risk management practices. Don’t miss this engaging discussion that combines real-life stories, decision-making dilemmas, and practical insights for travellers everywhere. Share your perspective with Bex on LinkedIn at https://www.linkedin.com/showcase/talk-n-trm-the-podcast/about/ You can also read April's Story here: https://8phaseconsulting.com/aprils-story-talkn-trm-the-traveller-files/

Join host Bex Deadman for another riveting episode of Talk'n TRM, as she sits down with Shaun Boulter, a seasoned security and crisis management expert with over 28 years of experience. With a background in the British Military, Shaun brings a wealth of knowledge to his role as Global Head of Security and Operations at AXA Partners. His extensive experience spans various roles, including Head of Crisis and Security Management for a leading risk consultancy company based in Singapore, and managing the Security & Risk department for Perot systems in London. In this episode, Shaun delves into the intricacies of corporate insurance, debunking common misconceptions. He emphasises that while insurance is vital, it doesn't save lives or provide immediate support during incidents. Shaun also sheds light on ISO 31030 and his efforts to help clients align with this standard, highlighting the importance of proper adherence. Reflecting on his military background, Shaun shares his journey into civilian crisis management and travel risk management. He elucidates the differences between crisis management, assistance, and travel risk management, illustrating how they intertwine to ensure the safety and security of individuals and organisations. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com Contact Shaun: https://www.linkedin.com/in/shaun-boulter-318b4b/ https://www.axapartners.com/en Clemark Studios - https://www.clemarkgroup.com/studio/

This episode of Talk'n TRM: The Traveller Files brings you something a little different. Titled April's Story: What Would You Do?, Bex reads a true account of April, a woman on a business trip faced with a difficult decision. But here’s the twist - she's not sharing the ending. This is a new format for The Traveller Files episodes, and Bex is inviting you to be part of the story. As you listen, put yourself in April’s shoes. What choice would you make? What factors would guide your decision? Once you’ve had time to reflect, we'd love to hear your thoughts. Share your perspective with Bex on LinkedIn at https://www.linkedin.com/showcase/talk-n-trm-the-podcast/about/ You can also read April's Story here: https://8phaseconsulting.com/aprils-story-talkn-trm-the-traveller-files/

Join host Bex Deadman for an insightful episode of Talk'n TRM, as she welcomes Rob Westwood, a seasoned expert with 40 years of experience in hospitality technology. With a career spanning four decades, Rob Westwood has been at the forefront of hospitality technology, witnessing significant developments in operations and guest expectations. His expertise lies in data management, vendor integration, and navigating the complexities of General Data Protection Regulations (GDPR) in the hospitality industry. Rob's extensive experience includes working with renowned hotel brands across EMEA and North America, offering valuable insights into technology adoption and data privacy. In this episode, Bex and Rob delve into the intersection of hospitality and technology, shedding light on data protection and privacy concerns for travellers. Rob shares his wealth of knowledge on managing guest data within hotel technology stacks and the importance of ensuring compliance with GDPR regulations. Drawing from his vast experience, Rob discusses the challenges posed by evolving technology and the critical need for travellers to safeguard their personal data. He highlights common misconceptions and offers practical advice on protecting sensitive information while on the go. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com Contact Rob: https://www.linkedin.com/in/rob-westwood-09140612/ Clemark Studios - https://www.clemarkgroup.com/studio/

In this gripping episode of Talk'n TRM: The Traveller Files, we hear Carolyn Pearson recount an astonishing tale of resilience and survival from her gap year in Australia. What started as a travel adventure with family friends took a shocking turn when Carolyn found herself and a friend abandoned in the harsh, isolated expanse of the Australian outback. With only her handbag and a bottle of water, Carolyn was picked up by a passing truck driver picked who took her to safety in Alice Springs. Our insightful host, Bex Deadman, reflects on Carolyn’s story, emphasising how much times have changed with the advancements in technology and communication. Bex explores how the limitations of the past amplified vulnerability, making contact with loved ones or seeking help much harder. She delves into the importance of modern travel safety practices, the essential knowledge of diffusing tense situations, and strategies to ensure personal safety when traveling solo. Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring. If you wish to share your own travel story anonymously, please contact Bex at bex@8phaseconsulting.com. 8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

In this episode of Talk'n TRM, Bex is joined by Robin Jones, the founder and former CEO of MySafeBase. With an illustrious background spanning over 20 years in the UK Military and USDOD Close Protection, Robin is a seasoned expert in global security risk management. Having navigated both corporate and hostile environments, he brings a wealth of knowledge and experience to the table. In this engaging conversation, Robin shares the inspiration behind MySafeBase, his innovative technology designed to revolutionise risk management. He discusses the shortcomings of working in silos and the importance of seamless communication and information sharing in ensuring effective risk mitigation. Robin elaborates on the critical aspect of response time in travel risk management, emphasising that it's not just about answering a call but taking swift and decisive action when travellers encounter issues. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com Contact Robin: https://www.mysafebase.com/ https://www.linkedin.com/in/robinmjones77/ Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome back to Talk'n TRM: The Traveller Files, where we unravel the diverse narratives of travel and glean valuable insights. In this episode, Jennifer Milton shares a humorous yet cautionary tale of her son's journey to Hawaii, a lesson in cultural differences that took an unexpected turn. Jennifer had forewarned her son about the stark contrast in attitudes towards public urination between Europe, where it's commonly accepted, and America, where it can lead to legal trouble. However, the allure of Hawaii's surf was perhaps too distracting, and her son found himself on the wrong side of the law. Our insightful host, Bex Deadman, reflects on the crux of this comedic misadventure—the importance of communication and preparedness in unfamiliar territories. Bex highlights the necessity of checking in regularly, having contingency plans in place, and being aware of cultural norms to avoid unintended legal complications. The episode delves into the broader theme of cultural sensitivity and adaptation. Bex emphasises the significance of understanding and respecting the customs of the places we visit, ensuring a smoother and trouble-free travel experience. The mishap becomes a reminder that even in seemingly lighthearted situations, cultural awareness plays a pivotal role in navigating the complexities of global travel. Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring. If you wish to share your own travel story anonymously, please contact Bex at bex@8phaseconsulting.com. 8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

Join host Bex Deadman on another insightful episode of Talk'n TRM, as she sits down with Birger Oldorff, a seasoned Business Developer with a deep-rooted passion for Travel Risk Management (TRM). With nearly his entire career dedicated to TRM and related industries, Birger brings a wealth of experience to the table. Having worked with renowned companies like International SOS and Global Excel, he's travelled the globe, both for work and as an expatriate, gaining invaluable insights into travel security, assistance, and insurance. A German national now settled in Switzerland, Birger founded Oldorff Consulting, where he assists providers and insurers with market entry, sales tactics, growth strategies, and product development. Simultaneously, he provides corporate clients with expert guidance in procuring and implementing TRM solutions. In this episode, Birger and Bex delve into travel risk management from an insurance perspective. Birger shares his childhood experiences in Congo, where makeshift plans for safety involved plastic boats—a stark reminder of the rudimentary approach still prevalent in some organisations today. Driven by his desire to make the world a better place, Birger emphasises the importance of effective communication in TRM. He encourages collaboration with travel risk managers, experts, and seeking help when needed. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com Contact Birger: Email: birger.oldorff@oldorff-consulting Web: www.oldorff-consulting.com Linkedin: https://www.linkedin.com/in/birger-oldorff/ Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome to another episode of Talk'n TRM: The Traveller Files, where we unravel the tales of business travel and reflect on the lessons learned. In James Kington’s final story of the year, he takes us on a suspenseful border-crossing journey between Russia and Kazakhstan in the heart of winter. As James recounts his experience flying into Russia, only to embark on a midnight mini-bus journey to Kazakhstan, the tension builds at the border. Confronted by a stern figure armed with a machine gun, James finds himself in a nerve-wracking situation as his passport is taken away, leaving him in uncertainty in the middle of the night. Our host, Bex Deadman, reflects on the psychological impact of such border-crossing scenarios. Bex highlights how, in James's case, the unfamiliar process triggered panic, emphasising the importance of communication and knowledge-sharing among staff who have experienced similar trips. Had there been a prior exchange of information, James might have navigated the situation with greater ease. The episode delves into the significance of peer-to-peer knowledge transfer within organisations, especially when it comes to unique travel experiences. Bex explores how sharing insights and tips can alleviate anxiety and uncertainty, fostering a more informed and resilient community of business travellers. Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring. If you wish to share your own travel story anonymously, please contact Bex at bex@8phaseconsulting.com. 8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

Join host Bex Deadman for an insightful episode of Talk'n TRM, as she sits down with Patrick Kane, Director of Security at a US corporation with global operations. With over 20 years of experience in private-sector corporate security, Patrick brings a wealth of knowledge to the table. He is heavily focused on developing and implementing mitigation measures to support a highly mobile global workforce and multiple travellers. Patrick's expertise includes pre-travel risk assessments, coordinating secure transportation, and journey management. In addition to his corporate role, Patrick is actively involved in professional organizations. He serves as the Chair of the ASIS International Santa Barbara Ventura Chapter #21 and is the President of the Corporate Executive Protection Leadership Council (CEPLC). He also spearheaded the creation of a Travel Risk Working Group within ASIS International. In this episode, Patrick shares his insights into travel risk management, highlighting its importance in everyday travel, not just in high-risk locations. He reflects on his journey into the security industry, recounting a high school trip to Mexico that inspired his career path. Patrick's passion lies in helping and supporting people, especially those who may lack their own experiences to draw upon. Don't miss this engaging conversation as Patrick Kane sheds light on the evolving landscape of travel risk management and the crucial role it plays in ensuring the safety and security of travellers worldwide. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com Contact Patrick: patrick.kane.cpp@gmail.com https://www.linkedin.com/in/patrickkane2/ Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome to a reflective episode of Talk'n TRM: The Traveller Files, where we delve into the personal experiences that shape our understanding of travel risk management. In this episode, Mike Causey shares a poignant story that unfolded during his time living in China—a moment that made him acutely aware of how life can change in the blink of an eye. Mike recounts a cycling incident during his daily commute to work. A simple act—a car door opening unexpectedly in front of him—turned into a life-altering event. The absence of a helmet, a common practice in China, magnified the impact of the incident. Our host, Bex Deadman, reflects on the cultural nuances embedded in Mike's experience. Bex explores the influence of cultural norms on behavior, noting how the commonality of not wearing helmets in China contributed to Mike's choice. This cultural piece becomes a crucial aspect of understanding and managing travel risks, emphasising the importance of adapting practices to local customs. The episode delves into the broader theme of life's unpredictability. Bex reflects on the sudden speed at which circumstances can change, even in the seemingly mundane aspects of daily life like a routine commute. This serves as a poignant reminder that travel risk management is not solely about the extraordinary events but also the everyday moments that can have lasting consequences. Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring. If you wish to share your own travel story anonymously, please contact Bex at bex@8phaseconsulting.com. 8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

Join host Bex Deadman in this insightful episode of Talk'n TRM as she sits down with Barry Fleming, a seasoned marketing professional with over 30 years of experience in the corporate travel industry. Barry has worked with leading travel management companies worldwide, driving sales growth and enhancing brand messaging. His expertise encompasses customer relationship management, online marketing, and both internal and external communications. In this engaging conversation, Barry sheds light on the importance of reframing the language around travel and travel risk management, particularly emphasising the need to move away from negative connotations associated with traveller tracking. He underscores the vital role of executive involvement in travel management programs and stresses the significance of effective communication across all levels of the organisation. Barry also addresses the common oversight of travellers when it comes to considering finer details, highlighting the assumption that the organisation has addressed all necessary aspects of travel safety. Don't miss this episode as Barry Fleming shares invaluable insights into the evolving landscape of corporate travel and the critical role of marketing in driving business performance and achieving commercial goals. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com Contact Barry: https://www.linkedin.com/in/barryfleming/ Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome to another episode of Talk'n TRM: The Traveller Files, where we explore travel through real-life stories and expert insights. In this episode, Alexandra Hoffman shares two contrasting tales that shed light on the varying degrees of incidents that can impact employees on their journeys. The first story recounts an employee who was taken hostage while on holiday—a rare and distressing event that highlights the unexpected challenges travellers may face. The second story shifts the focus to a more common concern—an employee hesitant about travel due to a medical condition, delving into the nuanced intersection of health and travel. Our host, Bex Deadman, reflects on the contrasting nature of these incidents. She underscores the importance of recognising the diverse range of challenges employees may encounter, emphasising that care and support from the company should extend beyond traditional business trips. Bex passionately addresses the disheartening response of some who questioned why the company should assist the employee in the hostage situation, arguing that the responsibility does not fall on them since it was a personal trip. Bex challenges this perspective, expressing her anger and emphasising the moral obligation companies have to prioritise the well-being of their staff, regardless of the circumstances. The episode also delves into the realm of travel insurance, particularly concerning pre-existing medical conditions. Bex explores the moral duty companies have to provide comprehensive support for employees, ensuring that their health concerns are not dismissed and that adequate insurance coverage is in place. Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring. If you wish to share your own travel story anonymously, please contact Bex at bex@8phaseconsulting.com. 8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

Join host Bex Deadman in this episode of Talk'n TRM as she sits down with Laurie Young, a multifaceted professional with a background in Physics and Computing from Imperial College. With a diverse career spanning academia and the tech industry, Laurie has honed a wide array of technical and business skills. From academia to startups and development agencies, Laurie's journey led him to his current focus on leveraging software to enhance businesses of all kinds. In this engaging conversation, Laurie delves into the intersection of technology and business, aiming to simplify complex concepts for audiences. He shares insights from his projects involving travel risk management, emphasising the role of technology in driving innovation and progress. Drawing from his experiences, Laurie discusses the pivotal moments that underscored the importance of travel risk management, highlighting near-misses within companies. He also addresses the challenges in bridging the gap between travel managers and risk management companies, emphasizing the need for better understanding and collaboration between the disciplines. Don't miss this episode as Laurie Young shares his passion for leveraging technology to drive positive change and enhance business outcomes. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com Conact Laurie: Web: laurieyoung.co.uk Instagram: @laurieyoungtechnology Twitter: @laurieyoungtech YouTube: https://www.youtube.com/@LaurieYoungTechnology Linkedin: https://www.linkedin.com/in/laurie-r-young/ The Airline Industry’s Problem with Absolutely Ancient IT Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome back to Talk'n TRM: The Traveller Files, where we unravel the intricate tales of business travel, shedding light on the nuances of travel risk management. In this episode, James Kington takes us on another riveting journey, this time recounting his eye-opening experience with security protocols in a diamond mine in Botswana. James vividly describes the disconcerting moments when he found himself unaware of the security procedures, leading to being randomly selected for a strip search multiple times in a row. The confrontational, physiological, and emotional aspects of his experience highlight the critical importance of understanding industry-specific security protocols, especially when transitioning between industries or roles. Our host, Bex Deadman, reflects on the broader implications of James's story. Bex emphasises the significance of not assuming a universal knowledge stack when it comes to security procedures. She delves into the wisdom derived from James's extreme situation, highlighting how the lessons learned can be applied across various industries and roles. As Bex navigates the complexities of James's experience, she underscores the crucial nature of awareness, preparation, and adaptability when faced with unfamiliar security measures. The episode serves as a reminder that the confrontations, both physiological and emotional, can occur in any business travel scenario. Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring. If you wish to share your own travel story anonymously, please contact Bex at bex@8phaseconsulting.com. 8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

Join host Bex Deadman in this episode of Talk'n TRM, as she sits down with Russell Price, a leading figure in the Risk & Resilience field for over two decades. With extensive experience working with organisations and contributing to the development of standards with the BSI and ISO, Russell has been instrumental in shaping industry best practices in Risk, Resilience, and Business Continuity. His work spans across various committees, focusing on developing new standards and guidance to enhance industry practices. In this engaging conversation, Russell delves into his passion for making a positive impact in the world through his work. He shares insights into the evolution of standards in travel risk management and addresses common misconceptions about standards, emphasising their role in supporting rather than hindering organisations. Russell also highlights the importance of companies prioritising the well-being of their people, stressing that a legal duty of care extends beyond customers to employees. With a focus on ISO 31030, he emphasises the value of aligning to the standard and conducting regular internal audits, even though it may not be certifiable. Don't miss this episode filled with valuable insights into risk management, resilience, and the importance of prioritising the safety and well-being of individuals in organisations. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com Contact Russell: https://www.linkedin.com/in/russell-price-risk-continuity/ Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome to another gripping episode of Talk'n TRM: The Traveller Files, in this poignant episode, we delve into a remarkable story of compassion and resilience as Mike Causey recounts the actions of his company on the fateful day of the London tube bombings on 7th July 2005. Mike vividly describes how, in the face of chaos and uncertainty, his company immediately shifted their focus to the safety and well-being of their staff. Dropping everything else, the company's priority became identifying the whereabouts of their employees and ensuring they were safe. It's a testament to the human element in travel risk management—recognising that people's safety should always take precedence. Our host, Bex Deadman, reflects on the profound impact of such events on individuals and organisations. She emphasises the importance of treating travel risk management as people risk management, stressing the necessity of robust communication channels and the imperative to know the whereabouts of employees during crises. As Bex explores the aftermath of this tragic event, she sheds light on the lasting impact it can have on individuals and how a company's response can shape not only the immediate outcome but also leave a lasting imprint on the employees involved. Mike Causey's experience serves as a powerful example of how a company's commitment to its people during times of crisis can resonate throughout an individual's entire career. Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring. If you wish to share your own travel story anonymously, please contact Bex at bex@8phaseconsulting.com. 8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk