The CLO Show: Business Education | Training Strategy | Learning Trends | Talent Development

There’s a lot of volatility in the performance management space right now. Big-profile organizations that smaller companies look to for good practice and direction (like Microsoft and GE) are making big changes to their performance management process—or have already done so. Inevitably, the question is, “So what should we be doing about it?” There’s been a panic within HR in all sizes of companies about what the response should be. That question is answered in this episode by our guest,...

Our guest today is Dr. Laura Paramoure, President and Founder of eParamus. She’s a speaker and author whose favorite topic is “Training ROI.” She started as a marketer, so she has a lot of experience thinking about the business and how learning can better support it. When she did her doctoral dissertation it focused on the disconnect between managers requesting learning and training professionals delivering it. The reason for the disconnect, she found, was that they were speaking two...

In this episode Ashley Williams, Deputy CLO and COO, Global Learning and Development at McKinsey & Co., explains how McKinsey is taking “blended approaches” in order to keep up with the transformation of Learning and Development. Contact Ashley at: LinkedIn ashley_williams@mckinsey.com

When it comes to leadership and influence, too often people think there’s only one kind of influence. It’s not true. You don’t have to be a CEO to have influence; you don’t even have to be an expert in a single area. Those are valid ways to influence, but from an organizational perspective, there should be a variety of types of influence. In this episode Chantelle Nash, Program Manager for Digital Learning and Engagement at GE’s leadership and learning institute in Crotonville, tells...

So many major research studies like Gallup and Mercer have worked to answer this question: What really keeps employees engaged? The answer? Career development. It’s one of the major drivers of retention and engagement. Josh Bersin stated that career development and learning was the number two trend, up from number five a year ago. In this episode Beverly Kaye, Founder and Chairwoman of Career Systems International and international bestselling author of Love 'Em or Lose 'Em, talks about...

Think about the changes that healthcare has gone through, all the way from Medicare/Medicaid in the ‘60s, to the Affordable Care Act a few years ago, to possible new changes coming under the new administration. Change has become a constant in healthcare—it’s now the rule not the exception. How does a company like Florida Blue handle ongoing change like that? Our guest today is Philip Zoller, Florida Blue’s VP of Talent Acquisition and Development. Philip explained that for their company,...

Our last couple of episodes have been very tech focused. Today, we’re shifting gears a bit. The goal here certainly isn’t to forget about technology or ignore what part it plays in helping us innovate. Instead, we want to get the best of everything that the combination of good technology and good facilitation have to offer. In this episode Mike Kennedy, Associate Vice President of Talent and Learning at the National Basketball Association, talks about how to marry those two aspects of...

In learning organizations, in order to stay ahead you need to constantly experiment to keep up with a world where the only constant is change. But as much as you may be doing it right by testing new technologies and solutions, there are problems with deploying them at scale in larger companies. IT can feel like the enemy, you don’t have an influential advocate on the business side, and the whole task feels hopelessly arduous to deploy successfully. Don’t worry: you can get it done, but...

Brandon Carson, Director of Learning at The Home Depot, has a book coming out in the coming months called Learning in the Age of Immediacy: How to Connect, Communicate, and Get Work Done. In it, he identifies the five key factors he sees as currently transforming learning, training, and development in organizations. They range from obvious elements like mobile devices to more futuristic, cutting-edge technology like IOT sensors and beacons. He was kind enough to give a preview of those...

No? Yes? Maybe?? The reality is, often times learning executives don’t get strategic. But when you ask those three questions, things go well. When you don’t, you get in trouble. Listen in as Kevin Wilde, Executive Leadership Fellow at the University of Minnesota and former CLO of General Mills, shares when CLOs should say “no,” “yes,” and “maybe” to better focus on what matters. You can contact Kevin via his website here: kevinwildeonline.com

What does gamification actually mean? When people talk about gamification, they usually mean taking a piece of content and turning it into a game. A lot of us have sat through instructional classes with Jeopardy incorporated. That’s what many think of when they hear gamification: learning by playing. Gamification certainly is that, but it’s also so much more. It has less to do with the games themselves and more to do with data. It’s generating data about our employees and using it for...

As a learning professional, you’ve been focusing over the years on building and developing talent by managing learning. But times have changed—and so has your role. Now you need to think about how to build a talent ecosystem to help build your culture and grow your business. Part of that is creating an amazing employee experience. In this episode Dr. Tamar Elkeles, Chief Talent Officer at Atlantic Bridge Capital, describes the evolution of the CLO role, and what that new role looks like...