The Learning Hack podcast

2025 was billed as a "make-or-break year" for L&D. But what actually happened? To make sense of a turbulent twelve months in learning, talent and HR, John Helmer speaks with Myles Runham of Fosway Group, Europe's leading analyst firm. They explore AI's real impact, shifting buying patterns, skills intelligence, evaluation, and whether L&D is heading for reinvention or obsolescence. A clear-eyed, data-led look at where we stand — and where we're heading. Timestamps Contact / Follow LinkedIn: linkedin.com/in/johnhelmer X: @johnhelmer Bluesky: @johnhelmer.bsky.social Website: learninghackpodcast.com

How AI agents are reshaping learning workflows and the L&D ecosystem "Agentic AI" is the buzzword of the moment. But how many people fully understand what it really means—or how it will change learning and work? Dr. Ashwin Mehta, Chief AI Strategist at the Learning & Performance Institute and founder of Methodology AI, joins John Helmer to unpack the hype and explore the practical realities of AI agents, workflow re-engineering, and the emerging skills ecosystem in learning and development. Timestamps 00:00 - Start 01:51 - Intro 03:52 - AI strategist role with LPI 08:33 - What are AI agents? 12:41 - Is agentic AI tech widely available yet? 23:25 - What skills do L&D need to use Agentic AI? 29:25 - How Dr Mehta uses AI agents in his business 34:54 - Workflow re-engineering 40:14 - AI negatives Q&A: cost-cutting, slop, bias and AI armageddon 50:16 - How AI reshapes the L&D ecosystem 56:51 - End Connect LinkedIn: linkedin.com/in/johnhelmer X (Twitter): @johnhelmer Bluesky: @johnhelmer.bsky.social Website: learninghackpodcast.com

From refugee to Russian pop star, startup founder to life coach and evangelist pastor — Christian Ray Flores’s journey has spanned continents, ideologies, and careers. In this remarkable conversation, John explores how those experiences shaped Christian’s views on creativity, entrepreneurship, AI, faith, and the American dream. Can such diverse identities truly fit together? The result is a thought-provoking dialogue across boundaries of culture, belief, and experience. Timestamps 00:00 – Start 00:51 – Intro 03:00 – Christian’s extraordinary backstory: refugee, pop star, entrepreneur 08:15 – Standing out by serving others 09:42 – Building a personal brand: the “outer game” 13:45 – How his program helps people flourish 18:35 – The role of “good fuel” and “bad fuel” in motivation 25:24 – AI and the future of coaching 35:46 – Faith and human potential 47:00 – Immigration and American values 54:31 – Go-to karaoke song? 55:21 – End Find John Helmer LinkedIn: linkedin.com/in/johnhelmer X (Twitter): @johnhelmer Bluesky: @johnhelmer.bsky.social Website: learninghackpodcast.com

The human heart of learning in a digital age. Jay Moore and Doug Scott look back on the legendary Crotonville leadership institute — and forward to what its ethos means for learning in the age of AI. They tell John Helmer how a culture built on humility, connection and trust continues to shape GE’s learning legacy today. As training becomes more digital, how do we preserve those “human moments” that make real development possible? Timestamps: Connect with John Helmer 🔗 LinkedIn: linkedin.com/in/johnhelmer 🐦 X: @johnhelmer 🦋 Bluesky: @johnhelmer.bsky.social 🌐 Website: learninghackpodcast.com

The Human Side of AI at Work Brian Murphy, Global Head of Learning & Development at NTT DATA, shares his perspective on how AI is reshaping work and productivity. Drawing on his experience at Microsoft, AstraZeneca, and Citi, Brian argues for a human-centric coalition between people and machines. He explores how L&D and HR can steer organizations through AI transformation, ensuring it’s about value creation and capability — not just cost cutting. Timestamps: 00:00 - Start 01:44 - Intro 03:45 - Challenges of redesigning work around AI 11:45 - Just a cost-cutting exercise? 16:08 - Role of people function in ensuring benefits, lessening friction 23:18 - An evolution of performance consulting 33:08 - Training AIs versus ‘training’ AIs 43:01 - How to be human-centric while deploying AI 51:01 - End Contact: LinkedIn: linkedin.com/in/johnhelmer X: @johnhelmer Bluesky: @johnhelmer.bsky.social Website: learninghackpodcast.com

Systems, skills and the eight levers of learning transformation. Lori Niles-Hoffman, learning strategist and data evangelist, joins John to explore how L&D can escape legacy mindsets and regain strategic impact. Drawing on her new book, Lori outlines the eight key levers for enterprise learning transformation, why ecosystems matter more than platforms, and how AI is reshaping the role of the learning professional. Timestamps 00:01:43 - Intro00:03:46 - What brought her into the world of learning tech?00:07:03 - What convinced her of the need for this book?00:12:58 - What are ‘the 8 Levers’?00:24:06 - Stakeholder management00:26:13 - Why is knowledge management lumped together with marketing?00:33:03 - Ecosystems thinking00:39:34 - Strategic alignment – a no-brainer?00:40:17 - Why hasn’t L&D tackled its long-standing challenges to date?00:48:58 - Will AI make us all systems designers?00:57:43 - Lori’s interesting take on AI ethics Follow & Contact LinkedIn: linkedin.com/in/johnhelmerX: @johnhelmerBluesky: @johnhelmer.bsky.socialWebsite: learninghackpodcast.com

Stanford professor Jan Liphardt—founder of OpenMind—joins the podcast to explore the future of learning at the intersection of AI, robotics, and human development. He explains why robot dogs might be ideal math tutors, how Socratic dialogue can be scaled through machines, and what AI means for education, healthcare, and daily life. A bold vision of multi-agent learning ecosystems from a scientist who’s seen both the lab and the startup world. Timestamps · 00:00 – Start · 01:47 – Intro · 04:34 – What is OpenMind’s mission? · 13:25 – What is Multi-Agent Endpoint and why does it matter? · 18:53 – The learning potential of robots · 24:50 – Robot dog tutors & socratic dialogue · 28:36 – AI and Higher Ed · 37:55 – AI & healthcare · 46:03 – Is robotics developing slower than AI? · 55:34 – End Contact LinkedIn: linkedin.com/in/johnhelmerX: @johnhelmerBluesky: @johnhelmer.bsky.socialWebsite: learninghackpodcast.com

AI shockwaves and human resilience in L&D At the Learning Technologies Conference 2025, John Helmer speaks with leading voices in learning and AI—including Josh Bersin, Daniel Hulme, David Kelly, Jerome Pereira, Sophie Costin, Tadelayo Sodipe, and Donald H. Taylor—about disruption, ethics, innovation, and the changing role of L&D. Connect with John Helmer linkedin.com/in/johnhelmer@johnhelmer@johnhelmer.bsky.sociallearninghackpodcast.com

Leading Through Culture, Teams, and AI-driven Change John Helmer discusses organizational culture, collective leadership, and AI's impact on future workplaces with Kevin Oakes (CEO, i4cp), Kim McMurdo (Global Head of OD, Standard Chartered), and Terry Jones (Sr. Director, Global Talent & Development, Palo Alto Networks). Key themes include culture renovation, developing team-centric leadership capabilities, and leveraging AI for enhanced human productivity in rapidly evolving organizations. The McKinsey paper mentioned in Kim's interview: McKinsey & Company https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/go-teams-when-teams-get-healthier-the-whole-organization-benefits. (Please note that access to the full text may require a subscription or purchase.) Timestamps: 00:00:00 – Start 00:01:09 – Intro 00:03:31 – Kevin Oakes on culture renovation vs. culture change 00:27:58 – Kim McMurdo on collective leadership and hybrid teams 00:48:41 – Terry Jones on innovation, disruption, and practical AI use 01:14:59 – End Contact: LinkedIn: linkedin.com/in/johnhelmer X: @johnhelmer Bluesky: @johnhelmer.bsky.social Website: learninghackpodcast.com

The Battle To Keep Inclusion on the Organizational Agenda. Is Diversity, Equity, and Inclusion (D.E.I.) under existential threat? With political shifts and corporate cutbacks, is this the end of D.E.I. as we know it—or just a moment of transformation? In this episode, John Helmer speaks with Amri B. Johnson, author of Reconstructing Inclusion and CEO of Inclusion Wins, about the evolving landscape of D.E.I. in the workplace. They discuss whether D.E.I. is fundamentally flawed, if it will persist under different branding, and how organizations should adapt to changing times. Amri's links: Dr. Jonathan Ashong-Lamptey https://www.linkedin.com/in/drjonathan/ Dr. Lauran Star https://www.linkedin.com/in/lauranstar/ Dr. David Livermore https://davidlivermore.com/ Dr. R. Roosevelt Thomas, Jr. https://sdms360.com/2017/11/30/the-shamming-of-diversity/ Frederick G. Falker https://www.youtube.com/watch?v=Ajf1iMlwi_o Peter Mousaferiadis https://www.linkedin.com/in/petermousaferiadis/ Aubrey Blanche-Sarellano https://www.linkedin.com/in/adblanche/ TIMESTAMPS: • 00:00 – Start • 01:09 – Intro • 04:36 – Does he still have a job? • 11:30 – Is the language of D.E.I. one of the problems with it? • 22:19 – Will D.E.I. persist, but change its name and go underground? • 25:40 – How does he respond to the studies that show D.E.I. training doesn’t work? • 30:26 – Is D.E.I. just ‘woke capital’ at work? • 51:41 – End Connect with Amri B. Johnson: • Website: Inclusion Wins • LinkedIn: Amri B. Johnson’s Profile • Twitter: @amribjohnson Follow The Learning Hack: Website: learninghackpodcast.com LinkedIn: John Helmer X (Twitter): @johnhelmer Bluesky: @johnhelmer.bsky.social

In this episode, John Helmer engages with UK-based artificial intelligence expert Robert Guidi to explore the potential impact of AI on Learning and Development (L&D). With a background in data science and technology policy, Robert has worked across industries to help organizations navigate the opportunities and risks of AI adoption, translating complex AI concepts into practical strategies. They discuss whether AI poses an existential threat to the L&D profession or offers new opportunities for growth and innovation. The conversation delves into practical applications of AI in L&D, the challenges of implementation, and the future landscape of learning technologies. They also discuss the book Robert is writing: ‘ChatL&D: A Practical Guide to AI-Powered Performance Support’. Support the crowd funder for the book here Timestamps: • 00:01:09 - Intro • 00:03:36 - Does the world need another book about AI? • 00:12:30 - Is AI an existential threat to L&D? • 00:17:31 - An opportunity for 70/20/10 approaches? • 00:25:27 - Generic versus specialized software tools • 00:28:43 - The problem of ‘model drift’ • 00:31:35 - Implementation challenges • 00:43:23 - Change Management • 00:45:31 - Agentic AI • 00:55:29 - Small language models • 01:05:41 - When will the book come out? • 01:09:11 - End Contact Robert Guidi: • LinkedIn: https://www.linkedin.com/in/robertguidi Connect with Us: • Website: www.learninghackpodcast.com • Twitter: @johnhelmer • LinkedIn: https://www.linkedin.com/company/the-learning-hack-podcast

Mastering Skills Tech: Implementation, Validation & Organizational. In this episode, we delve into the evolving landscape of skills technology with Teresa Rose, an award-winning learning and performance consultant and founder of ConsultHer Ltd. With over 16 years of experience in organizational and people development, Teresa shares her insights on implementing skills technology, the importance of skills validation, and how organizations can adapt to make skills initiatives successful. We also explore topics such as process mapping, change management, and designing effective reskilling journeys. Tune in to gain a deeper understanding of how to leverage skills to drive organizational success. Timestamps: • 00:00 – Start • 01:09 - Intro • 03:35 - Implementing skills technology • 07:45 - Skills validation • 10:31 - Data sources for skills tech • 21:22 - How does an organization need to adapt to make skills technology work? • 24:24 - Process mapping • 29:08 - Change management • 37:44 - Skills portfolio management • 40:23 - Designing reskilling journeys • 46:45 - Further reading • 49:06 - End Guest Contact Information: Teresa Rose • Website: www.consulther.co.uk • LinkedIn: https://www.linkedin.com/in/teresar Resources Mentioned: • Guy W. Wallace’s work on process mapping and performance improvement • Peter Sheppard’s insights on skill sensing networks at Ericsson • Uncommon Sense by Julia Galef – a recommended read on decision-making and critical thinking • The Oxford Review – for research on competencies and skills in organizational performance Connect with Us: • Website: www.learninghackpodcast.com • Twitter: @johnhelmer • LinkedIn: https://www.linkedin.com/company/the-learning-hack-podcast

Challenging assumptions about learning, performance, and the rise of AI. Nick Shackleton-Jones returns to The Learning Hack to challenge assumptions about learning theory, discuss his Affective Context Model, and reflect on the future of workplace learning. From TikTok as a learning platform to the risks of deceptive AI, this thought-provoking conversation will inspire and provoke in equal measure. Prepare for fresh insights and bold perspectives from one of learning’s great minds. Contact John Helmer linkedin.com/in/johnhelmer@johnhelmer@johnhelmer.bsky.sociallearninghackpodcast.com

Voices from Berlin: Learning in the Age of AI. In this episode, John Helmer reports from the Online Educa Berlin (OEB) Conference, engaging with four influential voices in learning and development: futurist Gerd Leonhard, workplace learning expert Laura Overton, digital education innovator Maribel Reyes-Millán, and L&D thought leader Donald H. Taylor. Together, they discuss the transformative power of AI, strategies for navigating disruption, and the evolving demands of learning in an uncertain world. Contact John Helmer linkedin.com/in/johnhelmer@johnhelmer@johnhelmer.bsky.sociallearninghackpodcast.com

Revisiting Learning Theories: Insights and Challenges for the Future In this special live episode of Great Minds on Learning, recorded at Online Educa Berlin 2024, Donald Clark and John Helmer tackle listener questions about learning theory’s relevance, biases, and practical applications. They reflect on three years of the podcast, exploring 2,500 years of educational thought, and discuss the future of learning, including the transformative impact of AI. Engaging and insightful, this episode is a must-listen for learning professionals and enthusiasts alike. The Blog that started it all: https://donaldclarkplanb.blogspot.com/2021/09/these-were-written-as-quick-readable.html Contact Donald https://www.linkedin.com/in/donald-clark-04553022/http://donaldclarkplanb.blogspot.com/ Contact John Helmer john@learninghackpodcast.comhttps://www.linkedin.com/in/johnhelmer/https://learninghackpodcast.com/

Breaking Barriers: Disability Awareness and Cultural Change in Workplaces In this episode, Chris Jay, founder of Bascule Disability Training, shares insights into creating inclusive workplaces and tackling stereotypes about disability. Drawing from personal experiences as a wheelchair user with cerebral palsy, Chris discusses the economic benefits of inclusion, the challenges of hidden disabilities, and the importance of cultural change. He also explores disability representation in media through his film initiative, Bascule Entertainment, advocating for authentic, empowering narratives. 00:00 - Start 00:51 - Intro 08:31 - Has disabilty awareness improved? 12:42 - The economic case for workplace inclusivity 15:42 - Hidden disabilities 20:04 - Does DEI training work? 24:03 - What really works in inclusiveness training? 28:51 - Do mental health disabiities get more ‘airtime’ nowadays than physical? 31:14 - Chris’s work in showbiz 36:55 - Where does he go for inspiration and information? 40:02 – End Follow Chris Jay: · LinkedIn: linkedin.com/in/chris-jay-bascule· Websites: bascule.com (Bascule Disability Training) bascule.com/training/business-training (Training for Businesses) bascule.com/online-training (Bascule's online training) Email: chris@bascule.com Contact John Helmer X: @johnhelmer LinkedIn: linkedin.com/in/johnhelmer

Send in your questions for the Great Minds on Learning Q&A! Donald Clark and John Helmer will answer them at Online Educa Conference in Berlin, which will be recorded for a podcast episode to be issued before Christmas 2024. Email them in to john@learninghackpodcast.com or reach out on social media.

Strategic Insights on Leadership, AI, and Skills for Tomorrow John Helmer explores the future of learning with Anne-Valérie Corboz (HEC Paris), Jane Underwood (Reckitt), and Sarah Otley (Akkodis Academy). They discuss leadership evolution, generative AI’s impact, and strategies for building future-ready skills. From innovation challenges to aligning L&D with business goals, this episode offers actionable insights for learning professionals navigating rapid technological change and preparing for tomorrow’s workplace. A must-listen for those shaping the future of education and work. 00:00:00 - Start Guest contacts: Anne-Valérie Corboz: Associate Dean for Executive Education at HEC Paris. Email: annevaleriecorboz@gmail.com Jane Underwood: Global Head of Learning at Reckitt. LinkedIn: linkedin.com/in/janeunderwoodorganisationaldevelopment Sarah Otley: Global Head of Akkodis Academy. LinkedIn: linkedin.com/in/sarah-otley-0a065620 Contact John Helmer X: @johnhelmerLinkedIn: linkedin.com/in/johnhelmer Website: learninghackpodcast.com

The Future of Learning with AI: Moving Past Simple Applications to Transformational Impact (Learning Leaders pilot) This episode premieres the newest podcast from the Learning Hack stable, Learning Leaders, produced by NIIT in association with The Learning Hack. In this pilot episode, John explores the future of AI learning with Gregg Collins and Sailesh Lalla. Moving beyond content creation, they discuss how AI can drive performance by delivering personalized, real-time learning experiences. Discover the next wave of AI-powered simulations, intelligent tutoring, and immersive learning that goes beyond traditional courses, aiming to transform how organizations approach skill-building and unlock true business impact. 00:00:00 - Start 00:00:18 - Intro 00:02:03 - Will AI only intensify L&D’s addiction to courses 00:07:12 - Will AI be a solution looking for a problem in learning (like VR?) 00:19:44 - Does interacting with AI teach management skills? 00:38:10 - Learning and The Business 00:44:04 - What is the next step in AI for learning? 00:51:35 - What is the top level or goal of NIIT’s maturity model for AI? 01:04:36 - How do we preserve humanity in AI-driven learning? Sponsored by NIIT Website: https://www.niit.com/en/learning-outsourcing/ Follow Greg: LinkedIn: linkedin.com/in/gregg-collins-54a3971 Email: gregg.collins@niit.com Follow Sailesh: LinkedIn: linkedin.com/in/sailesh-lalla-3224b2 Contact John Helmer X: @johnhelmer

Exploring Appalachia’s Culture and Countering Stereotypes Through Podcasting In this episode, John Helmer is joined by Brigid McCormack, podcast producer and researcher, to discuss her study on podcasting in the Appalachian region of the United States. Brigid shares how local podcasters in this culturally rich yet often stereotyped region are using the medium to tell authentic stories and challenge long-standing negative narratives. She also touches on the power of oral storytelling and podcasting as a learning medium and reflects on her role at Assemble You. For her research, McCormack focused on four podcasts created by five podcasters from the Appalachian region: Appodlachia by Chuck Corra: A podcast that takes a critical look at politics and economics in Appalachia, often addressing current issues and challenging stereotypes. What's Appalachian? by Gabe and Cody: A more casual, conversational podcast where the hosts discuss their daily lives, providing an authentic glimpse into contemporary Appalachian experiences. Now Appalachia by Eliot Parker: This podcast focuses on storytelling and also touches on political and social issues in the region. Appalachian Imagination by Jason: A conversational podcast featuring local friends and community members, offering diverse perspectives on Appalachian life. Timestamps: 00:00 - Intro Follow Brigid McCormack: LinkedIn: linkedin.com/in/brigid-mccormack Contact John Helmer X: @johnhelmer