The RetailWire Podcast

In this episode, Lavina Suthenthiran speaks with Tarek Müller, co-founder and CEO of About You and SCAYLE, about how AI is reshaping every stage of commerce. From the shift in product discovery away from traditional search toward AI assistants, to the potential for in-conversation purchasing, they explore what this means for brands, platforms, and margins. The conversation also covers how retailers can adapt their content and data strategies for AI visibility, the evolving roles of ecosystems like Amazon and Google, and why brand websites still matter in an AI-driven world. Finally, they discuss how AI is transforming retail operations and what it means for the future of work. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

With 83% of shoppers now willing to let algorithms help them select presents, and nearly three-quarters trusting AI as much as a friend, retailers face both new challenges and unprecedented opportunities. We’ll unpack what this means for marketers navigating tighter budgets, shorter shopping windows, and evolving definitions of “value.” From building emotional connections in an automated world to creating standout experiences that matter, this session will offer timely insights into how brands can stay relevant, human, and ahead of the curve this holiday season. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode we explore how responsible sourcing and surplus management are helping retailers and brands drive value, protect their image, and advance sustainability at scale. Key topics discussed: How 4Everyware connects brands and retailers to create circular value Balancing profitability and sustainability in surplus and overstock management Protecting brand reputation while redistributing goods responsibly The growing role of logistics speed and global partnerships How sustainability regulations are reshaping overstock management Practical advice for brands looking to unlock growth through responsible sourcing Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the RetailWire Podcast, produced in partnership with Leaders of Trade, retail expert Jaap Van Vreden shares how connecting category management, private label, and procurement can turn operational silos into engines of growth. Key topics discussed: The biggest growth challenges facing retailers today Why integrating category management, private label, and procurement matters The hidden costs of staying siloed How private label innovation builds loyalty and differentiation Rethinking procurement as a growth driver, not a cost center Staying agile amid supply chain disruption What strong retailer–supplier partnerships look like today The role of technology and data in future-ready retail strategy Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode, Are Traasdahl, founder of Crisp, Spring Capital, and Arkade, joins Chase Binnie, CEO of RetailWire, for an in-depth conversation about the rise of Northwest Arkansas as a new global hub for retail innovation. They explore why global tech founders are choosing Bentonville over the coasts, how Arkade is helping later-stage companies connect directly with retailers and suppliers, and what “patient capital” really means for long-term innovation. Are also shares his perspective on how AI is reshaping collaboration across the retail value chain—and why the next billion-dollar retail startup might come from the Ozarks, not Silicon Valley. Discover more retail insights at RetailWire.com Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Chase Binnie, CEO of RetailWire, talks with Oren Inditzky, VP of eCommerce at Wix, about the real state of online retail. They dive into what's driving growth, which trends are overhyped, and how small brands can win by focusing on trust, creativity, and smart use of data. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Our guest, Mikkel Freiesleben, Country General Manager at Wolt Market who was a speaker at the Leaders of Trade Summit in Copenhagen, shares insights on scaling teams, building culture, and leveraging technology to redefine the modern grocery experience. We discuss: Building company culture and maintaining engagement while scaling rapidly Key strategies for balancing speed, quality, and productivity in grocery operations How technology and data are reshaping customer experience and loyalty The biggest challenges in transforming traditional grocery models for the digital age Emerging trends and innovations that will define the future of grocery retail Whether you’re a retail leader, innovator, or simply curious about where grocery is headed, this conversation offers practical insights on leadership, culture, and the tech shaping tomorrow’s stores. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Rad who is a strategic leader in digital innovation and operational excellence shares his insights on: How AI is reshaping customer experience, operations, and business models The most promising AI use cases in retail and CPG—and how to scale them What “next-generation retail operations” really look like Real-world examples of AI and data delivering measurable impact at Flaconi The evolution of omnichannel, personalization, and consumer engagement in beauty Barriers to adopting and scaling digital solutions Building a culture where innovation supports commercial outcomes Measuring the ROI of AI—beyond the traditional metrics The future of retail and beauty in an AI-powered, sustainability-conscious world Whether you're a retail executive, tech leader, or beauty brand innovator, this conversation offers actionable insights for building smarter, more resilient businesses in the age of AI. Watch now and subscribe for more expert conversations from the frontlines of retail innovation. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Brand Collaborations with Hanna Andersson's Chief Product Officer In this episode of the RetailWire Podcast, the host interview Kara Carter, the Chief Product Officer from Hanna Andersson. The discussion delves into the importance of collaboration, storytelling, and customer connection in retail. The guest shares insights into the brand's history, the significance of founder-led companies, and personal experiences with brands like Dusen Dusen and American Girl. The conversation also touches on the evolving role of loyalty programs, the impact of partnerships in reaching new audience segments, and the benefits and challenges of exclusive product offerings. The episode concludes with thoughts on how social media and psychographics are transforming customer engagement and the strategic risks brands need to take to stay relevant. 00:00 Introduction and Guest Welcome 01:22 Understanding the Role of a Chief Product Officer 02:12 Brand Story: Hannah Anderson 04:12 Personal Connection and Customer Stories 04:54 Exploring Partnerships and Collaborations 09:50 Loyalty Programs and Customer Engagement 14:34 Trends in Customer Demographics and Psychographics 17:01 Future of Loyalty and Partnerships 23:12 Conclusion and Final Thoughts Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode, we explore how ESG (Environmental, Social, and Governance) is reshaping the retail industry as a core driver of sustainable growth and long-term competitiveness. We're joined by Maria Gutierres, General Manager of Mars Wrigley, Nordics, who brings over 20 years of experience at Mars and a deep understanding of how global brands can lead with purpose without compromising performance. Here’s what we cover in this episode: How Mars Wrigley balances profit and purpose across its operations Why linking executive projects to societal impact is crucial for future-ready businesses The challenges of decoupling business growth from carbon emissions — and how to overcome them How Mars applies the principle of mutuality to create value for all stakeholders The role of partnerships with NGOs, governments, and the industry in accelerating ESG progress Common misconceptions about ESG in retail and how to move beyond them Practical examples of how ESG values are embedded in day-to-day retail operations in the Nordics Actionable advice for retailers starting out on their ESG journey Whether you're a retail leader, brand strategist, or simply curious about the future of ethical business, this episode offers real-world insights and lessons from a global leader walking the talk. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the RetailWire Podcast, host Lavina Suthenthiran, Head of Marketing at RetailWire, sits down with Cornelia Reitinger, a leading expert in Retail Media Networks, to explore how data-driven advertising is transforming the way retailers and brands engage with shoppers. Join us as we break down the dynamic world of Retail Media Networks, retailer-owned advertising platforms powered by first-party data that enable highly targeted shopper engagement both online and offline. Cornelia shares insights on: How Retail Media Networks have reshaped shopper-brand interactions across multiple channels in recent years Effective strategies retailers use to leverage data-driven ad solutions that drive customer value and business growth The biggest hurdles retailers face when building and scaling Retail Media Networks—and practical tips to overcome them Emerging innovations and trends shaping the future of Retail Media Networks and what retailers should watch for Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this special episode of the RetailWire podcast, Lavina Suthenthiran sits down with Yvonne Magnusson, a veteran retail and FMCG leader with over 30 years of experience driving digital transformation, operational turnarounds, and sustainable growth. Yvonne who is currently board director of Waynes Coffee Sweden and MAIAUNIVERSE shares her deep expertise in navigating retail’s rapid evolution through AI and digitalisation, the challenges retailers face updating IT systems, and how organizational structures and talent need to evolve to support these technologies. She discusses the critical shift from short-term cost savings to long-term operational excellence, and offers real-world examples of how aligning customer value with market positioning fuels profitable growth. Looking ahead, Yvonne highlights emerging trends needed to maintain a competitive edge and shares insights from her upcoming panel on trust, growth, and responsibility in the age of AI at the Leaders of Trade summit. This conversation is essential listening for retail leaders tackling transformative change in today’s fast-moving market. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the RetailWire Podcast, we sit down with Nikki Frisz, Senior Director of Marketing at Dollar Shave Club, to explore how the brand is bringing customers directly into the creative process. To launch its improved razor, Dollar Shave Club invited 23 real members to form Order of the Blades — a tongue-in-cheek “ad agency” that helped write billboards, slogans, and jingles for the campaign. The result blends professional execution with genuine member voices, creating a campaign rooted in authenticity and humor. Nikki shares insights on: Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

On this episode of the RetailWire Podcast, Lavina Suthenthiran speaks with Jörg Bauer, a seasoned retail and real estate executive known for driving strategic change and leading digital and sustainable transformation at scale. Former CREO and CEO of Kaufland CR and GLOBUS CR, Jörg offers a deep dive into what ESG means for modern retail across Europe. As part of our special speaker spotlight series in partnership with the Leaders of Trade Summit, Jörg shares insights on the evolving ESG landscape: including how it poses both risks and opportunities for retailers, the regional differences across Europe, and the critical role of energy management in sustainability efforts. He also explores how the rise of electric vehicles is reshaping retail operations, whether shoppers really care about sustainability, and the challenges and opportunities posed by new EU sustainability reporting rules. If you’re a retailer, industry professional, or simply interested in how sustainability is shaping the future of commerce, this episode is packed with expert insights and actionable takeaways. Don’t miss Jörg’s thoughts ahead of the ESG in Action panel at Leaders of Trade. Subscribe now and stay tuned for this insightful conversation, brought to you in partnership with Leaders of Trade. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Host: Chase BinnieGuest: Scot WingoTopics Covered: Agentic CommerceaudienceAI browsersChatGPT-5Key Quotes: “E-commerce hasn’t had true innovation since one-click checkout. Agentic shopping could be that shake-up.”“Search engines are becoming answer engines, and now they’re becoming shopping engines.”“Retailers need to stop fighting it—this is another channel, like Amazon or Facebook were.”Resources & Mentions:

What's next in ecommerce? We interviewed the CEO of Bluehost, Sachin Puri, about his new role leading a top web hosting platform. Listen to his conversation with RetailWire CEO, Chase Binnie, as they discuss the creator economy, website hosting, and AI's impact on ecommerce.

Get $500 off your membership by using the code retailwire500 at entreprenista.com In this episode, we sit down with Stephanie Cartin, co-founder of Entreprenista, to explore how community is becoming the most powerful engine for growth in modern business. Stephanie shares her journey from launching a social media agency to building one of the most trusted platforms for women entrepreneurs. If you’re building a brand, launching a product, or trying to scale without burning out — this is your blueprint for creating momentum through connection. 🔑 Topics Covered: Why solo entrepreneurship is a myth 🎯 Perfect for: Female founders, DTC brand leaders, community marketers, and anyone rethinking how to scale a business without a massive ad budget. 👥 Learn more about the @entreprenistas at their website: https://www.entreprenista.com Use code retailwire500 to get $500 off your lifetime membership! 📍 Timestamps: [00:03] Building the community we needed [02:13] From agency life to Entreprenista [06:04] Collaboration across service & product brands [07:57] Execution over ideas [11:56] Founder-led storytelling wins [13:49] Marketing help inside the community [17:31] Growth without ad spend starts in the DMs [19:14] Engaging directly with your audience [22:54] Why community matters for retail brands 🔔 Subscribe for more episodes on brand growth, retail trends, and modern entrepreneurship.

Get ready to revolutionize your retail strategy with insights from Karen Halpern, Director of Retail and Hospitality Product Marketing at Priority Software. Discover how the integration of advanced technologies like AI and mobile are reshaping both online and in-store shopping experiences. Karen shares her personal anecdotes to illustrate the persistent challenges retailers face in connecting these channels and how even midsize retailers can harness these innovations to stay competitive. Unpack the complexities of creating a seamless omnichannel operation in today’s fast-paced retail environment. Karen discusses the hurdles of disjointed systems, manual processes, and the significant investments required for IT modernization. Learn why some retailers hesitate to transition to cloud-based solutions and how Priority Software's all-in-one platform can ease these concerns, offering a roadmap to transform retail operations for the better. Real-world success stories from brands like Ace Hardware, Columbia Wear, and Cowtown demonstrate the tangible benefits of adopting Priority’s solutions. From enhanced order management and inventory control to integrated loyalty programs, these examples underscore the measurable outcomes such as reduced IT costs and increased operational efficiency. The episode wraps up with strategic advice on recognizing the need for system upgrades and the advantages of partnering with Priority Software to meet today’s retail challenges head-on. https://www.priority-software.com/lp/retailwire-podcast-2024/?utm_source=retailwire&utm_medium=podcast&utm_campaign=NRETA5 RetailWire is the retail industry's premier source for news, analysis, and discussion. With a focus on the latest trends, technology, and consumer behavior, RetailWire provides a platform for industry experts and thought leaders to share their insights and perspectives. Whether you're a retailer, supplier, or service provider, RetailWire is your go-to destination for staying informed and ahead of the curve. Be sure to leave us a comment and let us know what you think. You might even hear your comment read on the next episode! To learn more, or to join our Daily Discussions, visit RetailWire.com.

Join Matt Roche, CEO of EXTOLE, as he shares the frustrations with digital marketing that inspired the creation of a platform freeing brands from reliance on Google and Amazon. Learn how EXTOLE integrates with Shopify and Salesforce, turning loyal customers into powerful brand advocates through seamless referral and ambassador programs. In conversation with Melissa Minkow, Matt explores the power of authentic customer referrals, ethical tracking via QR codes, and the role of rewards in customer retention. Packed with insights, this episode reveals how to drive growth and loyalty through customer-led marketing strategies. RetailWire is the retail industry's premier source for news, analysis, and discussion. With a focus on the latest trends, technology, and consumer behavior, RetailWire provides a platform for industry experts and thought leaders to share their insights and perspectives. Whether you're a retailer, supplier, or service provider, RetailWire is your go-to destination for staying informed and ahead of the curve. Be sure to leave us a comment and let us know what you think. You might even hear your comment read on the next episode! To learn more, or to join our Daily Discussions, visit RetailWire.com.

Unlock the mysteries of email marketing with Brian Cardona of AtData and RetailWire BrainTrust host Mark Price, as we dissect the role of email addresses in the digital marketing landscape. Our discussion peels back the layers of how these digital identifiers are reshaping customer engagement strategies, especially with the shift in traditional metric visibility due to Apple's Mail Privacy Protection. If you've ever wondered about the resilience of your email list in the face of changing privacy laws and the decline of third-party cookies, this conversation will illuminate the path toward a privacy-compliant marketing future. Prepare to navigate the intricacies of inbox placement and sender reputation with intelligence from the forefront of email validation services. The introduction of engagement scores, pioneered by Safe2Send, is transforming how retailers refine their communication channels. This episode is a guiding light for marketers aiming to maintain relevance and authenticity in their customer outreach, as we discuss the art of balancing the evolving digital ecosystem with innovative targeting and communication strategies. Brian Cardona offers his expert insights on the impact of GDPR and CPRA, and how first-party data reigns supreme in the age of transparency. So if you're ready to elevate your understanding of customers and lead the way in privacy-conscious marketing, make sure to tune in and join our community of retail enthusiasts. RetailWire is the retail industry's premier source for news, analysis, and discussion. With a focus on the latest trends, technology, and consumer behavior, RetailWire provides a platform for industry experts and thought leaders to share their insights and perspectives. Whether you're a retailer, supplier, or service provider, RetailWire is your go-to destination for staying informed and ahead of the curve. Be sure to leave us a comment and let us know what you think. You might even hear your comment read on the next episode! To learn more, or to join our Daily Discussions, visit RetailWire.com.