
AI in Customer Service: How Businesses Are Using Chatbots and AI Assistants to Improve Customer Experience
Logan Dale
Location:
United States
Description:
This audiobook is narrated by a digital voice. Customer service is no longer just about human interaction—artificial intelligence is transforming the way businesses engage with customers. AI in Customer Service explores how companies are leveraging chatbots, virtual assistants, and machine learning to provide faster, more efficient, and personalized customer support. This book breaks down how AI-powered customer service tools improve response times, reduce operational costs, and enhance user experiences. Learn how businesses use AI to analyze customer sentiment, predict needs, and automate repetitive inquiries. Discover how AI-driven chatbots handle customer interactions with natural language processing, and how voice assistants are reshaping customer engagement across industries. Whether you are a business owner, marketer, or customer service professional, this book provides valuable insights into how AI is redefining customer relationships and how you can implement these technologies to stay competitive. The future of customer service is AI-powered—learn how to embrace it effectively. Duration - 2h 9m. Author - Logan Dale. Narrator - Digital Voice Frederick Surrey E. Published Date - Monday, 20 January 2025. Copyright - © 2025 Logan Dale ©.
Language:
English
Opening Credits
Duración:00:00:10
Introduction. The AI Revolution in Customer Service
Duración:00:07:44
One. The Evolution of Customer Service: From Call Centers to AI Assistants
Duración:00:10:17
Two. How AI Chatbots Are Transforming Customer Interactions
Duración:00:11:05
Three. AI-Powered Personalization: Delivering Tailored Customer Experiences
Duración:00:11:16
Four. AI and Human Collaboration: Striking the Right Balance
Duración:00:11:04
Five. Voice Assistants and the Future of AI-Driven Conversations
Duración:00:11:33
Six. AI and Customer Support Automation: Saving Time Without Losing Quality
Duración:00:11:11
Seven. The Role of AI in Reducing Customer Frustration and Resolving Issues Faster
Duración:00:10:57
Eight. AI in Multilingual Customer Support: Breaking Language Barriers
Duración:00:11:43
Nine. The Ethical Considerations of AI in Customer Service
Duración:00:11:06
Ten. The Future of AI in Customer Service: What’s Next for Businesses and Customers?
Duración:00:11:30
Conclusion. Embracing AI Without Losing the Human Connection
Duración:00:09:14
Closing Credits
Duración:00:00:11