Sales Unveiled: The Essential Beginner's Manual for Mastering All Market Offerings
Petra Booker
This audiobook is narrated by a digital voice.
This book is designed to lead readers on a journey of foundational knowledge and skills necessary for success in the ever-evolving and dynamic sales industry. With an expertly structured and easy-to-understand approach, it provides aspiring sales professionals with valuable insights and tips. From understanding market offerings to mastering effective sales strategies, Sales Unveiled equips beginners with the essential tools to confidently navigate the intricate field of sales.
Duration - 3h 45m.
Author - Petra Booker.
Narrator - Digital Voice Chris G.
Published Date - Sunday, 19 January 2025.
Copyright - © 2025 Le Quang Song ©.
Location:
United States
Description:
This audiobook is narrated by a digital voice. This book is designed to lead readers on a journey of foundational knowledge and skills necessary for success in the ever-evolving and dynamic sales industry. With an expertly structured and easy-to-understand approach, it provides aspiring sales professionals with valuable insights and tips. From understanding market offerings to mastering effective sales strategies, Sales Unveiled equips beginners with the essential tools to confidently navigate the intricate field of sales. Duration - 3h 45m. Author - Petra Booker. Narrator - Digital Voice Chris G. Published Date - Sunday, 19 January 2025. Copyright - © 2025 Le Quang Song ©.
Language:
English
Chapter 1: Introduction - Unlocking the Power of Sales 5
Duración:00:04:02
1.1 The Importance of Sales 11
Duración:00:03:02
1.2 Defining Sales 16
Duración:00:03:25
1.3 My Personal Journey into Sales 21
Duración:00:03:36
Chapter 2: Understanding the Sales Process 27
Duración:00:03:47
2.1 The Psychology of Selling 33
Duración:00:04:13
2.2 Steps of the Sales Process 39
Duración:00:03:27
2.2.1 Prospecting and Lead Generation 44
Duración:00:03:22
2.2.2 Building Rapport and Establishing Trust 49
Duración:00:03:35
2.2.3 Identifying Customer Needs and Wants 55
Duración:00:03:23
2.2.4 Presenting the Product or Service 60
Duración:00:03:08
2.2.5 Handling Objections 65
Duración:00:03:33
2.2.6 Closing the Sale 70
Duración:00:04:02
2.2.7 Follow-up and Customer Relationship Management 76
Duración:00:04:44
Chapter 3: Creating an Effective Sales Strategy 83
Duración:00:04:56
3.1 Setting Clear Sales Goals 90
Duración:00:03:27
3.2 Identifying Your Target Market 95
Duración:00:03:31
3.3 Developing a Unique Selling Proposition 100
Duración:00:03:41
3.4 Crafting an Elevator Pitch 106
Duración:00:02:55
3.5 Identifying Key Sales Channels 111
Duración:00:04:14
3.6 Building an Effective Sales Team 117
Duración:00:03:50
Chapter 4: Mastering Sales Techniques 123
Duración:00:03:18
4.1 Active Listening and Effective Communication 128
Duración:00:02:49
4.2 Questioning and Probing Techniques 133
Duración:00:03:11
4.3 The Art of Persuasion 138
Duración:00:03:52
4.4 Overcoming Sales Objections 144
Duración:00:04:26
4.5 Negotiation Strategies 151
Duración:00:03:30
4.6 Importance of Product Knowledge 156
Duración:00:03:32
Chapter 5: Building Customer Relationships 161
Duración:00:03:34
5.1 Customer-Centric Sales Approach 167
Duración:00:03:41
5.2 Personalization and Tailoring the Sales Process 173
Duración:00:03:34
5.3 Effective Networking and Relationship Building 179
Duración:00:03:58
5.4 Importance of Post-Sale Support 185
Duración:00:03:46
5.5 Handling Customer Feedback and Complaints 191
Duración:00:04:44
5.6 Cultivating Long-Term Customer Loyalty 198
Duración:00:04:36
Chapter 6: Sales Ethics and Professionalism 205
Duración:00:03:46
6.1 Understanding Ethical Sales Practices 211
Duración:00:03:43
6.2 Dealing with Ethical Dilemmas 217
Duración:00:03:02
6.3 Maintaining Professionalism in Sales 222
Duración:00:03:00
6.4 Building a Positive Reputation 227
Duración:00:03:44
Chapter 7: Overcoming Sales Challenges 232
Duración:00:04:41
7.1 Dealing with Rejection 239
Duración:00:03:58
7.2 Overcoming Sales Slumps 245
Duración:00:03:37
7.3 Competition and Market Challenges 250
Duración:00:03:56
7.4 Adapting to Changing Consumer Behavior 256
Duración:00:02:50
7.5 Navigating Sales Plateaus 261
Duración:00:03:52
Chapter 8: Harnessing the Power of Technology in Sales 267
Duración:00:03:37
8.1 Utilizing Sales Automation Tools 272
Duración:00:03:24
8.2 Incorporating Social Media and Online Platforms 277
Duración:00:03:22
8.3 Customer Relationship Management (CRM) Systems 282
Duración:00:03:41
8.4 Leveraging Data and Analytics 288
Duración:00:03:56
8.5 Maximizing Mobile Sales 294
Duración:00:03:56
Chapter 9: Sales Metrics and Performance Evaluation 300
Duración:00:04:44
9.1 Importance of Measuring Sales Metrics 307
Duración:00:04:06
9.2 Tracking Key Performance Indicators (KPIs) 313
Duración:00:03:27
9.3 Evaluating Sales Team Performance 318
Duración:00:03:29
9.4 Continuous Improvement and Training 323
Duración:00:04:02
Chapter 10: Conclusion - Enriching Your Sales Journey 329
Duración:00:03:04
10.1 Recapitulation of Key Concepts 334
Duración:00:03:14
10.2 Embracing Sales as a Lifelong Learning Experience 339
Duración:00:03:05
10.3 Final Thoughts and Words of Advice 344
Duración:00:03:22