Location:
United States
Networks:
Tony Gutierrez
Digital Voice Alistair G
William A. Lascara
English Audiobooks
Findaway Audiobooks
Description:
This audiobook is narrated by a digital voice. Sales without Sleaze is a comprehensive guide that explores the delicate balance between integrity and success in the field of sales. Delve into the ethical principles and strategies that professionals employ to maintain their values while achieving remarkable results. With a keen focus on building genuine connections and fostering trust, this book offers invaluable insights into upholding integrity as a salesperson, thereby fostering long-lasting success. Duration - 6h 58m. Author - Tony Gutierrez. Narrator - Digital Voice Alistair G. Published Date - Monday, 20 January 2025. Copyright - © 2025 William A. Lascara ©.
Language:
English
- Importance of sales ethics for maintaining integrity in business 10
Duración:00:03:40
- the book's objective to provide ethical guidelines for sales practices 14
Duración:00:03:23
- Illustration of the impact of unethical sales practices on the business and stakeholders 18
Duración:00:04:14
- Explanation of why sales professionals should prioritize ethical behavior 23
Duración:00:03:51
Chapter 2: What are Sales Ethics? 27
Duración:00:04:28
- Definition and explanation of sales ethics 33
Duración:00:03:38
- Importance of distinguishing between legal and ethical sales practices 37
Duración:00:04:29
- Exploration of ethical dilemmas faced by sales professionals 42
Duración:00:05:03
- Discussion on the benefits of conducting sales ethically 48
Duración:00:04:27
Chapter 3: The Importance of Integrity in Sales 53
Duración:00:04:23
- Detailed emphasis on the significance of integrity in sales 58
Duración:00:03:58
- Showcase of relevant statistics highlighting the correlation between ethical sales practices and customer loyalty 63
Duración:00:04:12
- Examination of the risks associated with compromising integrity 68
Duración:00:03:33
- Real-life examples of companies succeeding due to maintaining ethical sales approaches 72
Duración:00:04:00
Chapter 4: Building Trust with Customers 77
Duración:00:04:42
- Discussion on the role of trust in sales relationships 83
Duración:00:03:34
- Strategies for building trust with customers, including open communication and transparency 87
Duración:00:03:39
- Explanations of how trust impacts customer loyalty and referrals 92
Duración:00:03:55
- Case studies of successful customer relationship management 96
Duración:00:04:16
Chapter 5: Ethical Sales Techniques 101
Duración:00:04:01
- Exploration of various ethical selling techniques 106
Duración:00:03:58
- Identification and evaluation of common unethical sales practices 111
Duración:00:05:08
- Ethical selling tips and guidelines, including focus on personalized solution selling 117
Duración:00:04:26
- Case studies of successful ethical sales strategies 122
Duración:00:03:55
Chapter 6: The Ethics of Persuasion in Sales 127
Duración:00:04:44
- Examination of the fine line between ethical persuasion and manipulation 133
Duración:00:04:41
- Discussion on ethical techniques for influencing customer decisions 138
Duración:00:04:36
- Ethical principles to follow when attempting to persuade customers effectively 143
Duración:00:03:52
- Real-life examples of persuasive sales strategies while maintaining ethical standards 148
Duración:00:03:39
Chapter 7: The Influence of Sales Culture on Ethics 152
Duración:00:06:20
- Analysis of the influence of organizational culture on sales ethics 160
Duración:00:04:44
- Detailed examination of the impact of sales targets and incentives on ethical behavior 166
Duración:00:04:59
- Strategies for developing a sales culture that promotes ethical practices 172
Duración:00:05:21
- Case studies of companies with strong ethical sales culture 178
Duración:00:04:45
Chapter 8: Ethical Sales Leadership and Management 184
Duración:00:03:24
- Importance of ethical leadership and management in shaping sales practices 188
Duración:00:04:00
- Characteristics of ethical sales leaders and how they inspire ethical behavior 193
Duración:00:03:53
- Strategies for creating an ethical sales team and fostering an ethical organization 198
Duración:00:04:39
- Detailed account of ethical leadership in various real-life sales scenarios 203
Duración:00:04:36
Chapter 9: The Customer's Perspective on Sales Ethics 209
Duración:00:02:59
- Exploration of how customers perceive ethical sales practices 213
Duración:00:04:06
- Understanding customer ethics as the basis for ethical sales approach 218
Duración:00:04:30
- Examination of the impact of unethical sales tactics on customers' trust and loyalty 223
Duración:00:04:55
- Insights on aligning customers' values with the sales process 229
Duración:00:04:23
Chapter 10: Navigating Ethical Challenges in Sales 234
Duración:00:04:56
- Common ethical challenges faced by sales professionals 240
Duración:00:04:14
- Strategies for identifying and addressing ethical dilemmas in real-time 245
Duración:00:04:28
- Discussion on ethical decision-making processes 250
Duración:00:04:10
- Case studies highlighting how ethical challenges impact sales outcomes 255
Duración:00:04:10
Chapter 11: Ethical Sales Training and Education 260
Duración:00:03:36
- Importance of ethical sales training for sales professionals 264
Duración:00:04:02
- Strategies for integrating ethical principles in sales training programs 269
Duración:00:05:25
- Discussion on the role of continuous education and professional development in promoting ethical sales practices 275
Duración:00:04:18
- Case studies of organizations reinforcing ethical behavior through training and education 280
Duración:00:04:20
Chapter 12: Ethics and Negotiation in Sales 285
Duración:00:03:52
- Examination of ethical considerations in the negotiation process 290
Duración:00:04:24
- Guidelines for maintaining integrity during negotiation interactions 295
Duración:00:04:24
- Strategies for win-win negotiations without compromising ethical values 300
Duración:00:05:18
- Real-life examples of successful sales negotiations rooted in ethical principles 306
Duración:00:04:01
Chapter 13: The Role of Technology in Ethical Sales Practices 310
Duración:00:04:20
- Discussion on the ethical challenges posed by technological advancements in sales 315
Duración:00:04:23
- Explanation of how technology can facilitate ethical sales practices 320
Duración:00:03:42
- Exploration of the ethical implications of data usage and privacy in sales 324
Duración:00:04:24
- Demonstration of companies leveraging technology for ethical selling 329
Duración:00:03:55
Chapter 14: Balancing Sales Objectives and Ethics 333
Duración:00:04:25
- Understanding the balance between organizational sales goals and ethical behavior 339
Duración:00:05:20
- Strategies for aligning sales objectives with ethical practices 346
Duración:00:04:18
- Examination of the implications of prioritizing short-term gains over long-term ethical success 351
Duración:00:04:27
- Case studies of companies achieving sustainable success through ethical sales practices 356
Duración:00:04:13
Chapter 15: Ethical Issues in Specific Sales Environments 361
Duración:00:04:54
- Analyses of unique ethical issues in various sales environments such as B2B, B2C, and online sales 367
Duración:00:04:06
- Strategies for addressing industry-specific ethical challenges 372
Duración:00:05:26
- Real-life examples of organizations creating ethical sales practices tailored to their respective environments 378
Duración:00:04:29
Chapter 16: Ethics and Social Responsibility in Sales 383
Duración:00:04:26
- Importance of social responsibility in sales practices 388
Duración:00:04:03
- Exploration of ethical considerations related to business sustainability and corporate social responsibility (CSR) 392
Duración:00:05:31
- Examples of companies aligning sales practices with social and environmental responsibilities 398
Duración:00:04:23
- Discussion of the potential impact on sales when social responsibility becomes a priority 403
Duración:00:04:46
Chapter 17: Ethical Selling in a Global Context 409
Duración:00:05:22
- Examination of ethical challenges arising in a global sales environment 416
Duración:00:04:32
- Cultural considerations and ethical norms in international sales 421
Duración:00:04:27
- Strategies for maintaining ethical practices across different cultures and markets 426
Duración:00:05:19
- Case studies of companies navigating global sales ethically 432
Duración:00:04:37
Chapter 18: Ethical Sales and Legal Compliance 437
Duración:00:04:44
- Understanding the intersection between ethical sales and legal compliance 443
Duración:00:04:11
- Importance of adhering to legal and regulatory frameworks while maintaining ethical behavior 448
Duración:00:04:35
- Discussion on the consequences of non-compliance with both ethical and legal standards 453
Duración:00:04:11
- Real-life examples of organizations facing legal implications due to unethical sales practices 458
Duración:00:04:00
Chapter 19: Ethical Sales in the Digital Age 463
Duración:00:03:56
- Examination of the impact of digital advancements on sales ethics 468
Duración:00:04:45
- Discussion on the ethical challenges posed by online sales, data analytics, and online advertising 474
Duración:00:04:19
- Strategies for maintaining ethicality in a rapidly evolving digital landscape 479
Duración:00:04:13
- Examples of companies successfully adapting ethical sales practices in the digital age 484
Duración:00:04:03
Chapter 20: Conclusion 488
Duración:00:00:01
- Recapitulation of the importance of sales ethics for maintaining integrity in sales practices 489
Duración:00:04:14
- sales professionals to prioritize and embrace ethical behavior 494
Duración:00:04:01
- Final thoughts on the future of sales ethics and its potential impact on the business world. 499
Duración:00:03:48