Location:
United States
Description:
This audiobook is narrated by a digital voice. This insightful book delves into the exciting world of smarter cities, where design thinking and innovation foster improved urban living. Discover how cities around the globe are undergoing a remarkable revolution by harnessing technology, data, and design principles to enhance the lives of their residents. Through vivid examples and in-depth analysis, this book reveals the key role that service design plays in shaping these intelligent cities. Uncover how service design methodologies inspire breakthrough solutions to address urban challenges, ranging from transportation and infrastructure to sustainability and public services. By seamlessly interweaving technology, human-centric design, and data analysis, service design promises a future of urban living that is safer, more sustainable, and highly efficient. Engaging case studies from different corners of the world bring to life dynamic projects that have reshaped urban environments for the better. Immerse yourself in stories of city-wide transformations, where physical spaces are optimized, community engagement is fostered, and citizen well-being is prioritized. Whether it's the revitalization of neighborhoods, the creation of smart energy grids, or the introduction of intelligent transportation systems, discover the remarkable outcomes that can be achieved through service design. This book is a must-read for urban planners, designers, policymakers, and anyone curious about the fascinating future of cities. Join the revolution and explore how service design is transforming urban living, one innovative solution at a time. Duration - 4h 51m. Author - Boyce Simmons. Narrator - Digital Voice Madison G. Published Date - Monday, 20 January 2025. Copyright - © 2025 Leonard Greenway ©.
Language:
English
Chapter 1: Introduction 8
Duración:00:00:01
- Urbanization and its challenges 9
Duración:00:03:27
- The need for smart city solutions 13
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- service design in the context of smart cities 18
Duración:00:02:55
Chapter 2: Understanding Smart Cities 22
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- Defining smart cities and their key components 25
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- Characteristics and benefits of smart cities 29
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- Case studies of successful smart city implementations 34
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- Key stakeholders and their roles in smart cities 40
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Chapter 3: Service Design Fundamentals 44
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- Introduction to service design principles 48
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- The role of design thinking in creating urban services 52
Duración:00:02:37
- Methods and tools for service design 56
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- Integrating service design into the smart city context 61
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Chapter 4: Service Design Research in Smart Cities 64
Duración:00:03:24
- Exploring research methodologies for service design in smart cities 69
Duración:00:02:49
- Case studies of research-driven service design projects 73
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- Analyzing user needs and expectations for urban services 77
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- Developing user personas and journey mapping in a smart city context 81
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Chapter 5: Co-Creating Urban Services 85
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- The importance of stakeholder engagement in service design 90
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- Collaborative design processes and co-creation techniques 93
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- Balancing user-centric approach with technical feasibility 97
Duración:00:02:48
- Prototyping and testing ideas with stakeholders in smart city settings 101
Duración:00:02:43
Chapter 6: Service Design in Urban Mobility 104
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- Designing smart transportation solutions 108
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- Enhancing public transportation experiences through service design 112
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- Optimizing mobility services using digital technologies 117
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- Promoting sustainable and inclusive transportation in smart cities 121
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Chapter 7: Service Design for Healthcare in Smart Cities 125
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- Improving healthcare accessibility and delivery through smart city initiatives 131
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- Designing smart healthcare solutions for urban populations 135
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- Integrating technology for personalized healthcare experiences 139
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- Enhancing communication and coordination among healthcare providers 143
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Chapter 8: Transforming Governance and Citizen Engagement 147
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- Enhancing government services through service design 152
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- Applying user-centered design in public administration 155
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- Citizen participation and engagement in decision-making processes 158
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- Designing platforms and tools for efficient city governance 162
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Chapter 9: Resilient Cities: Service Design for Disaster Management 166
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- Designing resilient urban services in the face of disasters 175
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- Integrating technology for efficient disaster response and recovery 179
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- Enhancing communication and coordination among stakeholders 183
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- Empowering communities in disaster preparedness through service design 188
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Chapter 10: Smart City Sustainability: Designing for the Future 192
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- Promoting sustainability in urban services through design 197
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- applications of circular economy principles in smart cities 201
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- Designing green infrastructure and energy-efficient systems 205
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- Fostering community-driven sustainability initiatives in smart cities 209
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Chapter 11: Service Design for Social Inclusion in Smart Cities 214
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- Designing inclusive urban services for diverse populations 221
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- Addressing digital divide and accessibility challenges 225
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- Design solutions for social inclusion in education, employment, and housing 229
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- Empowering marginalized communities through smart city initiatives 232
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Chapter 12: Financial Models and Investment in Smart City Services 235
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- financial models for smart city services 241
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- Public and private sector partnerships for funding urban projects 245
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- Outcome-based investment and returns in smart city initiatives 249
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- Case studies on successful financing of smart city services 254
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Chapter 13: Ethical Considerations in Service Design for Smart Cities 258
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- Understanding the ethical implications of smart city solutions 263
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- Designing ethical and responsible urban services 267
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- Balancing privacy and data protection in smart city contexts 271
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- Addressing biases in the design and implementation of smart city services 274
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Chapter 14: Overcoming Challenges and Pitfalls in Service Design for Smart Cities 279
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- Identifying common challenges faced in the service design process 283
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- Addressing barriers to implementation and adoption of smart city services 288
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- Case studies on overcoming difficulties and pitfalls in service design 293
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- Lessons learned and strategies for success in smart city service design 300
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Chapter 15: Future Trends in Service Design for Smart Cities 304
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- Exploring emerging technologies and their impact on urban services 308
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- Anticipating future challenges and opportunities for service design 311
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- Predicting the evolution of smart city initiatives and design practices 314
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- Shaping the future of smart cities through service design 318
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Chapter 16: Case Studies on Service Design for Smart Cities 322
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- In-depth analysis of real-life service design projects in smart cities 326
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- Various sectors and urban contexts covered in the case studies 335
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- Lessons learned and best practices from successful case studies 340
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- Inspiring examples of innovative service design in smart cities 345
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Chapter 17: Implementation Strategies for Service Design in Smart Cities 349
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- Designing implementation plans for service design projects 353
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- Sequential steps and considerations for successful execution 356
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- Engaging stakeholders in the implementation process 359
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- Monitoring and evaluating the impact of service design in smart cities 362
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Chapter 18: The Importance of Collaboration and Knowledge Sharing 366
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- The role of collaboration in the advancement of service design in smart cities 369
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- Building networks and communities of practice 373
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- Sharing knowledge, resources, and best practices among stakeholders 377
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- International collaborations and cross-city learning initiatives 379
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Chapter 19: Conclusion 382
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- Vision for the future of service design in smart cities 383
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- concluding remarks on the potential of service design to enhance urban living. 387
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